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Medines Collision Center
5275 Kincaid Ave, Baton Rouge, LA 70805, United States
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Medines Collision Center
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Ta
Review №1

I love their accommodating nature. They were in the process of getting their air fixed in the office and because it was a lil warm in their office one of the ladies was going to bring a fan near by me just so I would be comfortable. The work I needed done was completed in a timely manner.

St
Review №2

Fast free estimate. Kinda homey. A little country.

Ji
Review №3

Ms Marine and staff were truly fabulous. We brought our car in after a weather related incident, where my car was totaled. Ms Madine took the time to explain the ins and outs of the insurance claim and show me how to look for omissions and to compare quotes. Her time and effort netted us over $1000.00 more on the claim. Highly Recommend!!

Ro
Review №4

Their customer service was outstanding. They kept me up to date on my repairs as well. They were willing to stay after hours on a Friday so I could get my vehicle.Thanks Medines Family

Br
Review №5

They had my car for 7 weeks to fix my bumper and when I received the car back the paint job looked streaky and had debris in it. I brought it back to fix the paint and they said they would have it right overnight. Two days pass and they say that they messed it up again and I won’t get it until after the weekend! That is 6 days when it was supposed to be one night.

Se
Review №6

Ive had multiple vehicles repaired here and can say they are definitely top notch. I took my Audi A6 here after G****r Collision just couldnt get it right. Medines worked with State Farm and got all the re-repair work paid for. Excellent work..

C
Review №7

I went here to get my car repaired and they were friendly, honest, professional, and gave me a fair price estimate. The work done on the car was excellent, and they matched the paint color perfectly. I am very satisfied with their work and I recommend them to anyone.

Ja
Review №8

Will never go anywhere else. Love the family and personal. They all do a great job.

Ti
Review №9

Medine’s is the BEST!! Everyone was very kind, helpful and answered ALL my questions. If you’re looking for amazing and HONEST people, go to Medine’s. You will not be disappointed!! They treat you like family. Thank you, Medine’s for making my experience painless! I’ve told all my friends and family to go see y’all!!

Ka
Review №10

Every one was friendly and polite.

Je
Review №11

Medines and their staff were an absolute delight to deal with while trying to get my husband truck fixed and painted. We were paying out of pocket so we wanted to make sure we were getting the best job and boy did we! I just got it back and couldn’t be happier! Looks like a brand new truck 🙂 will DEF be going back and recommending to others!Family owned as well, worth the 10 minute extra drive ☺️☺️

Jo
Review №12

The people here are awesome! They were very personable kind and very reassuring. After I got my wreck and the person never had insurance I was very nervous about how everything was going to happen. Everyone here especially Mr Chris was very professional and made the process very easy I am highly impressed and I will be a customer for life!

An
Review №13

My husband remembered a TV ad for Medines, and I am so glad he did.On May 20th, I was in a horrible accident and as a result our car was total. I had no idea how to handle the situation and then we called Medines. Never have I experienced such exceptional service. In the course of 20 minutes I went from an anxiety attack to a calm...Dominica let me know that everything was going to work out and she was right! Thank God for Dominica. If anyone needs a Collision Center we now have the best one in Baton Rouge.

M
Review №14

The ladies at Medines are always so helpful and pleasant! Unfortunately my car was deemed totaled by the insurance company but I would absolutely recommend Medines on their customer service alone.

Pa
Review №15

We have used Medines twice now and could not have been more satisfied with their service! They are extremely knowledgeable, helpful and perform top notch work. I had never dealt with a wreck or auto insurance claim and Mrs. Dominica was so patient in explaining the process to me and answering all my questions.

De
Review №16

Great Customer Service! I’m 100% satisfied with my vehicle! My vehicle looks “showroom new” I recommend Medines! You won’t regret it! Excellent experience from start to finish!

Gr
Review №17

We were hit from behind by another, larger vehicle. At the time we didnt realize that this hit would total the car, which was a first. Dominica and the rest of the Medines staff walked us through the process with much patience and insight. Theyve been in business for a while, and it shows - they really know what they are doing. We are 100% satisfied with their service, help, knowledge and expertise. If we have another problem, we wont hesitate in contacting Medines.

ge
Review №18

We are extremely happy with the repair to our truck done by Medines. Friends we showed it to were also very impressed. It looks like a new truck again. Medines actually went beyond what we expected in order to provide a quality job. And everyone there is so friendly and helpful. I will gladly recommend Medines to anyone. Im thankful we found them.We had to go back once for a minor issue. They immediately got on it and took care of problem without even having to leave truck overnight. Medines stands behind their work!

Cj
Review №19

Excellent work and professional service.

Ky
Review №20

My experience was wonderful at Medines. I had an accident and the insurance company was giving me the run-around. Ms. Dominica was very helpful. She made sure I had a rental car, she kept up with making sure that my rental was extended and the repairs look great. This was a very friendly atmosphere and everyone was very nice. They made sure that I was happy and made sure that the process was as painless as possible. I recommend Medines to anyone that needs these services.

An
Review №21

Had my car for over a month. Did a bad job and did not want to correct the problems. Staff had nasty attitudes after being paid for the horrible job they did on my car. Will never ever use this collision center again and will tell anyone who thinks about using this place to run .I will be sure to post on every social media I come across that has your name on it.

Sa
Review №22

Amazing customer service and overall knowledge of my car! I was a little hesitant at first because my car is European and requires special care. The owner Chris was really helpful and knowledgeable every step of the way! He was also on top of his game dealing with the insurance company on my behalf! Appreciate the nice job Medines Collision provided!

Jo
Review №23

They are wonderful. I’ve only had to use them twice, wouldn’t use anyone else. They know what they are doing. I wasn’t expecting my car to be detailed also. Guess what? It was. Thanks so much to all the Crew there.

Er
Review №24

Both times that I have had to use Medine’s for vehicle repairs were great experiences. Chris and Dominica took a lot of time explaining and giving advice regarding the Diminished Value Assessment from my accident. (I had no idea about it.) Even after taking so much time to help, they offered to continue to extend their services in order to make sure that I will be compensated fairly for the DVA. They can and do help with literally every aspect of a car accident- not just the collision repairs. When they claim that they fight for their customers’ rights, THEY MEAN IT!

Na
Review №25

Medines is AMAZING!!!!! They got me in despite being incredibly busy & even made accommodations to help me get my car to them! Mrs. Dominica, Courtney & Aubrey were beyond amazing...very sweet & helpful...made me feel like family! I pray that nothing else happens to my car but if it does there is NO DOUBT I will take it right back to Medines and I will be recommending them to anyone in need of body work! I have a brand new car that got damaged and they restored it back to brand new not to mention they did an incredible job detailing it before I got it back. They work hard and you can tell that theyre in it for their customers.....Thanks Again Mrs. D, Ladies, and the guys behind the scene !!!!!

ac
Review №26

Very honest and will get out of there way to help customers. Thank you very much Dominica for all the help you provided.

Sa
Review №27

Chris and Dominica and their team have worked on my car after someone rear ended me on a couple occasions and always did quality work, and when my car was recently totaled they went to bat for me and advised me on what my car was worth to make sure I got every cent I was entitled to. They truly are on the side of their customers. I cannot recommend them enough and I will only take my cars to them for body work.

Lu
Review №28

I will NEVER use anyone else!! The accident caused a large amount of damage to my truck, however it’s as good as new. It’s been a few months since the repairs were done and still no problems. I can’t express how grateful I am to Medine’s for all the help they provided. They went above and beyond to help me with my truck and dealing with the insurance company. We had multiple problems with the insurance company and they fought for me every step of the way. I will recommend Medine’s to everyone.

Da
Review №29

Best in the business. These folks have repaired 3 vehicles for me or my family, and do top notch work.

Re
Review №30

Very professional, honest business. I would only entrust my vehicles to them. Always puts the best interest of their customers first.

Za
Review №31

Medine’s Collision Center is the best experience I have ever had with a body repair shop! Just after buying my Honda Civic, I accidently tore off my front bumper trying to park in a busy parking lot. I was so frustrated, and wasnt sure what to do. After spending all my savings on a new car, I now had a detached bumper. After months of trying to zip tie it together, I resorted to gorilla glue and duct tape. My car now of course looked ridiculous. Too embarrassed to park in the front of my office, I would park down the street. After moving to Baton Rouge, a great new friend suggested Medine’s.Not only did Medine’s do a thorough review of my car, they gave me an estimate far lower than I expected. The owners, Chris and Dominica did everything they could to get me a low price that met my satisfaction. They were open, honest, forthright, and suggested a refurbished bumper for my civic. By using a refurbished bumper, they saved me hundreds. Chris and Dominica also had a spacious waiting room that felt like home. I was lucky enough that I really never had to use it. After the new parts came in, it only took them one day to have my car ready!Dominica was awesome the whole way through! She kept in contact and informed me of any changes. When we arrived at Medine’s I could not believe it. My car looked better than the day I bought it. Chris and Dominica had buffed out the glue and left over duct tape residue that was stuck to my bumper. Not only did they wax my car but they also cleaned the inside windows and vacuumed my rugs. I was so happy I hugged them both.On my way home from Medine’s, I felt so proud of my newly fixed car. Chris and Dominica left some business cards and a key chain on my console… I have already handed them all out! Now whenever I meet anyone who needs their auto body repair, I tell them about the amazing experience I had with Medine’s Collision Center. I could not have been happier with the customer service that Dominica and Chris provided me with. If anything ever happens to my car again I will avoid the duct tape and give them a call straight away. Thank you so much Medine’s, I am in love with my car again!

Ro
Review №32

This shop is amazing at working with you through the very stressful and difficult process of repairing your car and working with the insurance companies. The knowledge and patience of Dominica Medine can not be compared to any of the other body shops in Baton Rouge. This is a first class business that cares about their customers and ensures that your car and your payout will be correct. If you are on the fence about who to use - feel free to email me and I will personally answer any questions you have. I would give Dominica Medine and her entire staff 12 stars if it were possible. :)

na
Review №33

They are the best in town they don’t just fix your CAR or Truck, SUV. Treat you like you’re their family take care of you make sure they get you back on the road and done right . Ms.Dominica Just explains the process as they go she a very Remarkable person .

Mr
Review №34

This place is awesome 5 stars nothing less! They made the process smooth and Mrs. Dominica really went above & beyond basically coaching me thru my claim fighting with the slimy insurance company. It was a pleasure to do business with them. Hopefully i dont have to see them because that wouldnt be good lol but if i ever get in a wreck Im calling these guys immediately!

Li
Review №35

Excellent, honest, and helpful. Would recommend to anyone for estimates, bodywork, or help with an insurance claim.

Sw
Review №36

Ok, kind of expensive but nice family owned business

Du
Review №37

Actually I wanted to get some answers

mi
Review №38

If i could sum up the experience ive encountered with MCC, it could take all day, every aspect of my repair needs from the start to finish they are professional but passionate about what they do, we are a stronger community and will rebuild Louisiana stronger than ever with companies that share the customer service/business relationship like you do, they treat you like family, not just a customer, it is very rare to find these days, i will forever be lifelong friend and customer of Medines Collision Center and highly recommend to anybody involved in vehicle accident bring it here 1st you cant go wrong.........C.R.E.E.D. LLC

Au
Review №39

These folks are the best in town. Really took care of my vehicle with OEM parts and not generics. Truck looks brand new!

Do
Review №40

Extremely helpful people. They are always busy though so get an appointment when you can.

Te
Review №41

They deserve all five stars and beyond! Shout out to Mrs. Dominica!

Ma
Review №42

My son attends LSU and was involved in a crash, but he is 500 miles away from me. All I could do was worry first about his safety and then how to get the vehicle repaired. I contacted my insurance company and then Mr. Medine, the rest went like clockwork from that point on! They got me in and out within a short period of time and made excellent repairs to the vehicle.Everyone @ Medine Collosion is top notch and trustworthy, that is saying a lot in todays society.Great Thanks to Mr. Chris and everyone @ Medines Collision Center and Geaux Tigers!M. Gordon

G
Review №43

Needed an estimate. I was in and out with a fair price.

mi
Review №44

Straight rip offs. And slow

Ti
Review №45

This is the fourth time we have dealt with Chris. We will continue to use his services. His work is above the rest! Thanks Chris.

Fr
Review №46

Helped me, but was too busy to do my WORK

la
Review №47

Quality work

Da
Review №48

Great place to do business

An
Review №49

They took care of everything and the car looked just like it did when I bought it.

Co
Review №50

Was a great experience and

Ga
Review №51

They are there for the lil guy its not just about the money

pa
Review №52

Good People

Information
7 Photos
52 Comments
4.5 Rating
  • Address:5275 Kincaid Ave, Baton Rouge, LA 70805, United States
  • Site:http://medinecollision.com/
  • Phone:+1 225-357-7983
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
  • Car detailing service
  • Car inspection station
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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