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AutoZone Auto Parts
8347 Lewiston Rd, Batavia, NY 14020, United States
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AutoZone Auto Parts
Comments
Sc
Review β„–1

Very helpful, it took the man less than ten minutes to get me what I needed and put my new wipers on my car 😊

Rh
Review β„–2

It was perfect they had just the piece we needed. The service was quick too.

Ni
Review β„–3

Really quick with getting what I needed, especially when you have the make, model and part. You can be in and out in less than 5 mins!

Co
Review β„–4

Stopped by to pick you a battery part switch. They had the last one in stocked. I installed it and it worked great.

it
Review β„–5

The guys are great but sometimes not right with what’s needed, but no one is perfect. Always my go to though for parts and other needs.

Ka
Review β„–6

Very fast with getting my part in. And the customer service was amazing. Not sure who I talked to on the phone when I ordered it but he was very helpful and friendly and then when I picked up the part Kenneth was so friendly and helpful also. Will definitely return.

Da
Review β„–7

Went in for wiper blades, walked out with a good price for a reputable brand. Happy/satisfied customer. Also, good customer service.

Th
Review β„–8

Very good place to shop and always very pleasant to their customers!!

Li
Review β„–9

The staff is very friendly and helpful. I was in and out within 10 minutes.

Go
Review β„–10

Very polite service and they will help you

Ry
Review β„–11

Helped me find the part I needed, works great btw. Great customer service and friendly, helpfull, staff.

Da
Review β„–12

Use to love this place. I had the same employee twice that could care less about his job. I go to Advance now.

Pa
Review β„–13

Always friendly and helpful. If not in stock, theyll get it for you right away

Ti
Review β„–14

Always there where it should be...I mean the store..lol

Du
Review β„–15

Love autozone I always get what I expect I ask for a part I get the part I asked for no questions asked hands down my favorite parts store

Jo
Review β„–16

Kaitlin G.... provided amazing customer service even installed my battery in the cold... Thank you Kaitlin

Ji
Review β„–17

Their the bomb for auto needs

Ly
Review β„–18

Great atmosphere

Ju
Review β„–19

Husband wishes they new More about older vehicles but good prices when I find part

Ch
Review β„–20

Clean helpful team.

Sc
Review β„–21

Auto parts needs and choices along with helpful staff.

Sa
Review β„–22

This store used to be great. Many of the latest batch of employees are rude, lazy, and refuse to order parts when they are out. Many of them can’t answer basic questions, and make it clear they are not interested in helping.

Ro
Review β„–23

Some good warranties, LIFETIME ON OWNERSHIP, NOT ONE PART LIFETIME,AS MANY OF THAT PART AS LONG AS YOU OWN THAT VEHICLE, BUT SAVE YOUR RECEIPT AND NOTE: COPY IT, WHY THEIR INK FADES WITH TIME! SO A PIECE OF PAPER WITH NOTHING ON IT IS NOT A RECEIPT!MAKE SURE WHEN YOU BUY A PART YOU BRING IN THE OLD PART TO MATCH UP, SAVE YOU TIME FROM GOING BACK AGAIN TO GET THE CORRECT PART AGAIN!

An
Review β„–24

Jason is BY FAR the most knowledgeable and patient Auto Zone employee I’ve ever worked with. He’s honest and advises/sells me only what I need. The best part is that he’s kind enough to explain and help me understand what I’m buying and why it’s important for my vehicle’s longevity. Thanks a million for all of your help Jason!! :)

Sc
Review β„–25

Bad costmer service! They forget advanced Auto is right down the street!

He
Review β„–26

Just spent over an hour in this store trying to get a part and a belt that I had a warranty on I got the part but they refused to give me my belt cause it disintegrated and I didnt have a piece of it to show them. I understand policy but was just floored on how I was treated. Was given a lot of attitude and was spoken to like I was an inconvenience.

La
Review β„–27

Jordan was extremely helpful and provided excellent service. She even taught me how to change out my windshield wipers!

Ca
Review β„–28

They were very helpful and friendly

El
Review β„–29

Helpful staff, always ready to help. We needed help putting a cover on our steering wheel and even though we didnt but it there they still helped! Very enthusiastic!

Ja
Review β„–30

Great parts store just got my tonneau cover there

As
Review β„–31

I just needed a windshield wiper for my car so I came here and had some awesome help! It was nice and my windshield is fully wiped now.

Ji
Review β„–32

Good service. just helped replace my battery in the parking lot, read my code and gave me a print out.

Va
Review β„–33

Just make sure you have the correct parts before you leave the store!

Sc
Review β„–34

Not very knowledgeable kids behind the counter

Ma
Review β„–35

Friendly, knowledgeable service

Ro
Review β„–36

Nice place, very good on returning parts.Sometimes phone numbers get lost in there computer.Not the stores fault but there steering box rebuilder cant rebuild a steering box on his best day.

Ch
Review β„–37

Awesome employees but usualy dont have what Im looking for.

Br
Review β„–38

Good service and they give Veterans discounts with ID...

Je
Review β„–39

Friendly knowledgeable staff as well as good prices.

Ma
Review β„–40

Always seem to get the wrong parts.. although this time I was given $5 of my order..

Da
Review β„–41

Nothing against it Napa but we passed one on the way to AutoZone because AutoZone is the only place I usually go. In fact I will pass other AutoZones to go to my favorite AutoZone. I received the same service I have come to expect even at the ones that arent in my hometown.

Ja
Review β„–42

Helped if people there knew anything about vehicles or if there computer was working properly

Ma
Review β„–43

Great store and staff to help with your auto needs.

fi
Review β„–44

Truly the best, Sam helped me and he was friendly and very helpful.

Li
Review β„–45

Always have the parts you need at reasonable prices.

Ka
Review β„–46

Rich is one of the best guys at autozone! Always willing to help me with my truck anyway he can.

Ch
Review β„–47

One day they closed early another day they stayed late to help me out. Their warranty system is awesome. They do go out of their way to help.

Br
Review β„–48

Most of the customer service is great there is a couple oddballs there what dont really know what theyre doing and they shouldnt be behind the counter but overall I give him four stars I cant really knock the business because of the couple people that should not be working there great competitive prices price match and if they dont have what you need they ordered the same day or youll have it the next day

Da
Review β„–49

Usually dont have any problems with them ordering the right parts.

Sa
Review β„–50

Has just about everything if known in advance.

ro
Review β„–51

Seems they get your part here fast if out of town at anither store

Mi
Review β„–52

Excellent service to give you what you need

Ke
Review β„–53

They know there stuff and prices not to bad

Am
Review β„–54

Its not that often you can walk in the place without a line... They dont have enough people working there for the amount of customers they get. The books by the oil filters need to be updated... Cant find anything on my fiances truck.. That and they gave us the wrong brakes 2 times in a row...... But the store literally has every thing you would need for a vehicle.. Even stuff thats not for a vehicle..!

Ch
Review β„–55

Chaz is a great employee knows his car stuff

sh
Review β„–56

Great prices friendly and helpfull

Mi
Review β„–57

Great service. Checked my battery, it was bad. They changed it out and I was on my way within 20 min.

Tr
Review β„–58

They always treat us nice, and give the best price possible.

Be
Review β„–59

Helpful but in stock isnt correct. So didnt get what was needed

Jo
Review β„–60

Very expensive ??

Ma
Review β„–61

Handy auto parts store close to home.

Ki
Review β„–62

Visit carquest or napa they have more knowledge they dont hire just anyone

Ni
Review β„–63

Went in to get windshield wipers, and was greeted with a hello as soon as I walked in the door, but no mention of do you need any help? just a simple hello and then he walked away. I was staring at all the choices for a good 15 minutes and not one person came over to see if I needed help. After finding what I needed, there was one employee in front and 3 chatting in back, and it took 10 minutes for them finally to go back and ask for more assistance up front. The lady rang me up, did not even say hello or how are you, just grabbed my items, gave me a number, and I paid and walked out. Nobody asked if I needed help putting the wipers on (which i did) but some nice by-stander in the parking lot saw me struggling and helped me put them on. Terrible customer service.

Mi
Review β„–64

Always great help available to answer questions.

de
Review β„–65

Very friendly and helpful staff

Do
Review β„–66

Knowledgeable staff..great prices

Sa
Review β„–67

Attendant was kind and well knowledgeable about what I needed. He even installed it for me.

To
Review β„–68

I can only say best prices for rebuilding a motor

He
Review β„–69

These folks are always helpful. Couldnt ever say anything bad about em!

Mi
Review β„–70

The best service you could expect

JA
Review β„–71

Some difficulties with counter staff. They stripped two battery terminals in two of their batteries by cross threading my positive post into them. Finally I just did it for them.

Fr
Review β„–72

Reasonably priced auto parts store.

ro
Review β„–73

Wrong parts all the time. The employees do not know what they are talking about. They need to get more people with more nalage about vehicles

Ma
Review β„–74

I will never shop there again!!! I had to buy a car battery over the phone. They double charged my credit card and have refused to reimburse me the money for their mistake. All Ive gotten is a a bunch of runaround excuses. They keep insisting that they have given me my money back and refuse to see the proof that they havent. I will never do business with a company that blatantly steals from their customers. My recommendation is that no one else should either.

Li
Review β„–75

Great guys. Very helpful

Ab
Review β„–76

Yeah there are a bunch of dum dums working here. Dont count on the employees for much help. I suggest you educate yourself and do your homework prior to walking in.

Co
Review β„–77

Over priced and staff was rude

Ja
Review β„–78

Im a manger at lewiston road and most ppl who come in for wipers know the size they need so if no one asked you im sorry for that and 9 times outta 10 if we see you standing there and you have the look of i cant read a book and find the size we come help all of my guys are awesome and wpuldnt trade them for the world so if you need the help for a headlight or wipers come to us we can usually do it some cases were we cant bc some cars need the fender wall taken out to get to them...I know alot of ppl like to think were a service shop WERE NOT..so dont get mad if we cant do something we do what we can so im sorry if you had a bad experience truley i am sorry

Ch
Review β„–79

Excellent personnel, little tough finding items. Staff is always there to help.

ma
Review β„–80

Went in there on sat, june 15, 2014,got a set of frt brakes for my silverado,,,,,,i drove to warsaw to have my son put them on,,,,,,when he went to put them on, 1 had a crack in it & broke,,, i had to buy some at advance,( i got the premiums pads for only 10 $ more )..when i went to get my $$$ back, i dealt with rachal,,,,,, she was VERY RUDE,,, i even told another employee, he agreed,,,,,i will NEVER darken the door of that store again !, and will tell everyone i know about this rude *****

Co
Review β„–81

Helpful and willing to go the extra mile

Ra
Review β„–82

Great people and fair prices

Ti
Review β„–83

Went there did not have the part needed said if ordered it by 1: pm 1:30 the latest would have by 3:30 checked around town called them before 12:30 spoke with the manager he said it would be there by 3:30 called them before i drove 20 miles ask them if it was there said no i ask to speak with the manager he said i told you maybe it would be in at 3:30 he did not say maybe he said he had nothing to do with them putting on the transport not very reliable manager put the women there in charge and fire that manager HE IS VERY UNPROFESSIONAL P/S give HIM THAT HOSE I ORDERED HE CAN DO SOMETHING WITH IT

Ji
Review β„–84

They have a scan tool and give you an idea of what you need for inspection. Generally most parts are higher priced.

DO
Review β„–85

Called them up about a pwr steering pump..very fast,friendly and they said the part will be in thier store within the day

Ka
Review β„–86

The staff is very helpful

Mi
Review β„–87

Bradley was very helpful!

Jo
Review β„–88

Good

Ch
Review β„–89

Excellent customer service

Br
Review β„–90

Got a new car battery and they put it in within 10 minutes!!

Jo
Review β„–91

Only problem was they dont deliver

Al
Review β„–92

Great service

La
Review β„–93

Would not accept my returns saying it had been too long.

Da
Review β„–94

Ok I will go again

Ka
Review β„–95

Don’t go here unless you want the wrong parts every single time and wanna make a minimum of three trips just to get the right items.

Di
Review β„–96

Good service

Mi
Review β„–97

Not very helpful and very uneducated and unprofessional

Da
Review β„–98

Nice people

Jo
Review β„–99

My go-to place for parts.

Li
Review β„–100

Go here for all my parts

Information
11 Photos
100 Comments
4.1 Rating
  • Address:8347 Lewiston Rd, Batavia, NY 14020, United States
  • Site:https://autozone.com/locations/ny/batavia/8347-lewiston-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2951&y_source=1_MjQ2NzY3NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 585-345-1674
Categories
  • Auto parts store
  • Car battery store
  • Tool rental service
  • Car accessories store
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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