As always, I had a great experience at Bartlett Home Furnishings. The wait was long for the furniture I received, which has been typical during the pandemic. In spite of this, though, Beverly delivered great customer service along the way, keeping me informed. I have shopped at Bartlett Home Furnishings for over 50 years and wouldn’t shop anywhere else for fine quality furniture.
Excellent customer service! So refreshing! Beyond compare! After delivery, we called with a minor problem and they went above and beyond to remedy the issue quickly. They made sure we are happy and the quality of product is excellent. Curtis and the rest of the BHF family made us feel like family too. Thank you!
It was a challenge finding a quality dining room set that didnt look like your parents dining room set and that was good quality and reasonably priced. BHF isnt going to be your cheapest store, but they sell quality stuff and back it up with a low one price delivery cost and great customer service. And...they employ their own delivery and repair guys, no outsourcing! So you always know who youre dealing with!
Bartlett Home Furnishing and salesperson Wayne Sheilly are our family’s go to for furniture and accessories. Wayne has an incredible knowledge of Bartlett’s various lines. His customer service is excellent from introduction to selection to delivery. We couldn’t be more pleased to continue to work with him. Bartlett’s prices on the brands they carry cannot be beat either. As a consumer our options are vast, they have always been more than competitive in pricing. The gentlemen who deliver the product are conscientious, courteous and efficient. Our many experiences with Bartlett Home Furnishings have been wonderful and we will continue to be loyal customers!!
Beverly, our salesperson was so nice and helpful. Was not pushy at all, and had great suggestions. Doug, that called about the delivery was super nice. Couldnt of had nicer delivery guys. Will definitely continue to use Bartlett Home Furnishings for our furniture needs in the future.
We were looking for a chair with certain criteria for my 93 year old mother in law. Kathy was extremely helpful and patient with us as we tried out many many chairs. They also knew we were on a tight time schedule for delivery which they accommodated. We will certainly shop there first if we have furniture needs.
Dyanne Forte at Bartlett Home Furnishings did an excellent job assisting me with my furniture selection. I stopped in when I had very limited time to get an idea of what furniture they had for my bonus room upstairs. Dyanne greeted me at the door and listened to me briefly state what I was trying to achieve. She gave me a minute to look around and with her knowledge of their inventory and my needs showed me some items. In 45 minutes I was walking out the door after purchasing a sofa with matching chair and ottoman, 2 accent chairs, and a beautiful accent vase. The management team had me scheduled for delivery in 2 days! The delivery men were very professional and the furniture looks great! Dyanne Forte and Bartlett Home Furnishings did a wonderful job! Thanks!!
Bartlett Home Furnishings has beautiful traditional and contemporary furniture that will make a home look outstanding. The prices are reasonable and the delivery service is excellent. You can browse the furniture store leisurely without pressure to purchase and when you are ready to buy they have a wonderful staff of Sales Associates. Wayne my sales representative thank you for such wonderful and friendly service. This is the store to purchase home furnishings if you really want to WOW your friends and family.
They did a fantastic job from the very first visit to the delivery. Would definitely use them again. Lol. In fact I’ve already ordered something else 😉
The staff was friendly and very helpful! Great selection of furniture!
Love my new couches from Bartlett Home Furniture. The process of picking them out is so easy as the sales associate helps you pick out pieces that not only meet your style but fit into your space. I never feel rushed picking out fabric. They communicated well on delivery expectations and the “Dream Team” did a great job putting the pieces into our home. This is the third home Bartlett has helped me decorate and I’ll definitely use them again.
Bartlett Home Furnishings customer service responded quickly to the issue with my almost 5 year old recliner. The repair technician arrived within 2 days to assess the issue and the chair was picked up within one week to be taken for repair. The whole process has been prompt and painless.
Bought 2 chairs.The salesman was extremely helpful but not pushy at all.The chairs arrived ahead of schedule and when delivered one had been manufactured with a different base than ordered. This is when you really know you are dealing with a GREAT company.They contacted the manufacturer and had the correct base brought in and picked up the chair and had the base replaced immediately and returned.They were so nice throughout the entire process.We will definitely be repeat customers.GREAT company and SUPER service.Thank you all very much.
My wife and I purchased two Stressless chairs as a retirement gift. Positives include: Friendly staff, informative, not crowded, nice selection, 0 interest financing available, delivery available, a nice home like atmosphere. Cons - None really. The store carries high quality furniture so it was pricey, but it was a special treat and we are well pleased.
I was excited about my new bar, but disappointed that it might take a month or more to get it. Bartlett Home Furnishing got it to me in 3 weeks. The delivery guys were efficient and careful and my new bar is perfect. Thanks BHF.
Linda was wonderful, got me pricing and inventory quickly, and processed my order promptly when I called back to purchase later. Fast delivery of in-stock items was handled professionally. Love the pieces!
We have bought furniture from Bartlett Home Furnishings twice now, two sets of couches and a bookshelf. Wayne at the store was super helpful both times without being pushy. The delivery-men did a great job as well. And we have been happy with the products. The couches look great!
Highly recommend Bartlett Home Furnishings. Their customer service was exceptional! The quality of the items in their store far exceeds the quality you’d find at the national chains. The showroom had a variety of styles and options to consider. The salesperson was knowledgeable and helpful without being pushy or overbearing and most importantly did NOT try to sell the extended warranties!! Shop local and you won’t be disappointed!!
Quality service and quality furniture and reasonable prices. Delivery guy were outstanding also. Next furniture item I want will come from them.Happy Customer
Bartlett Home Furnishings have some beautiful and high quality furniture for every room in your home. I brought a Flexsteel three piece Leather sofa set that is beautiful. My sale person was Dyanne Forte, she was very knowledgeable about the furniture in the store, patient and friendly. I recommend them to anyone that need furniture. Ask for Dyanne Forte to assist you. Good Luck!
Bartlett Home Furnishings deserves more than 5 stars!! Charlotte made shopping for our Stressless chair and ottoman easy; she was informative and helpful. Delivery to our home about 100 miles away was arranged. (Thanks, Doug). The men who delivered were great - polite, careful and efficient. We’re going to need another chair and look forward to again going to Bartlett Home Furnishings
We have been customers of Bartlett Home Furnishings got years. Even though this time it took some time to get our order, it was due to COVID backlogs. The delivery people were great.
Bartlett Home Furnishings is a great place to shop for high quality home Furnishings. Gene Hayden has assisted me with the purchase of a King Hickory chair and several Hekman tables. He has always been very professional and is very knowledgeable about the quality of the merchandise. If you are looking for quality furniture that will last for years to come, Bartlett Home Furnishings is the place to shop.
After a frustrating delay at ANOTHER furniture showroom it was a great relief to find just the quality piece we needed and next-day delivery! What a difference. Online conversations and photos with easy negotiations made this out of town nearly effortless by the time we got there to test the reclining loveseat in person. Perfect delivery and quick setup. Highly recommended.
Found exactly what I needed at Bartlett Home Furnishings. Quality of furniture will last beyond all others! And Made in the USA!!!
The customer service at Bartlett was fantastic! The customizable selection of high quality furniture is also a rare gem for the region. We traveled 3 hrs from western KY because of the dearth of good quality items. Well worth the time!
Impressed with the professionalism of the sales group. However, the delivery/installation team for the master bedroom suite, including a king size bed, was NOT impressive. Showed up with no slats for bed support, no screws to install the supports once they went back and got them, the incorrect tools for set up, and blamed on to the warehouse team for all this discrepancies. They ended up watching while my husband put the bedroom furniture together… with our tools, and our screws.
Working with Bartlett Home Furnishings was a true delight! Mrs. Dyanne was eager and knowledgeable about the choices I had, she made sure to get to know who I was and what my lifestyle was so that we could find the right pieces. When the owner of the business of available to meet you and work with you, that makes for an added feeling of extraordinary customer service. The care did not end with the sale! Mrs. Dyanne made sure my items were delivered and set up correctly and she worked with me at my home to continue creating my look. The delivery guys were friendly and made sure my items were handled with care.I definitely will be continuing to purchase my furniture from Bartlett Home Furnishings!
The sales man was very knowledgeable about the bookcase I was interested in. I bought it. The delivery people were great. Put it exactly where I wanted it to go. It was a great experience. From start to finish. I will be buying more furniture from them in the future.
Always enjoy doing business with Bartlett Home Furnishing. No pressure, always polite. Delivery personnel do a great job. We will be back
Bartlett Home Furnishings is my favorite furniture store. I prefer real wood furniture because I am becoming more and more intolerant of the off-gassing of chemicals used to make fiberboard. The store carries quality items. The staff knows the inventory and is very helpful in showing you around to check out options in the category you are looking for. This furniture is worth saving up for!
Very knowledgeable and friendly. As soon as I mentioned mid century modern, Beverly took us directly to the perfect dining room set. The quality is unbeatable. We purchased a Stickley set, and although it was not cheap, it is furniture that will last a lifetime.
Bartlett Home Furnishings was incredible to work with — great service and pricing on quality furniture! They carry many name brands and you can customize to match your home. I will definitely be back and have already recommended them to friends and family.
We purchased a Chesterfield leather sofa from Dyanne. The entire experience was great from start to finish. Not only was she professional and courteous, but she was also knowledgeable about the different styles, brands, and workmanship. Bartlett Home Furnishings definitely lives up to their reputation. Quality furniture and excellent service!Dwana HuffstutterCollierville, TN
I loved the furniture top quality...the people working at Bartlett home furniture was very professional we had a really nice experience with them. The delivery men were also very pleasant to work with..
Absolutely top notch service! This company has been around for years because they bend over backwards to make things right for their customers and make you feel important. Beautiful quality furniture, wonderful sales people from the floor to the delivery. Absolutely recommend without any hesitation!
Enjoyed the visit and courteous service and attention I was given by Kathy, *Katie *, and the helpful advice. Looking forward to seeing her again soon
I am very impressed with Bartlett home furnishings and had a positive experience from beginning to end in my first transaction with them. Very pleasant staff of people to work with. Easy to do business with them. Smooth delivery as well. I highly recommend them and will definitely consider them for all future home furnishing needs.
The folks at Bartlett Home Furnishings always make me feel welcome whether I am “just looking” or shopping to make a purchase! When I am in need of furniture or accessories they usually have what I need and the prices are always less than online.
Very helpful staff, very quick delivery
All went well from the initial discussions to the finished product. Just as visualized !! Most professional and handled in the appropriate manner. Thank you alan nathanson
Sales staff friendly and helpful. Very customer oriented. They were very responsive to a service issue after our furniture was delivered.
We had a great experience picking our newest Stickley acquisition. Kathy was very helpful without being pushy, just like everyone else there. We would recommend Bartlett Home Furnishings to anyone wanting excellent quality furniture and look forward to our next addition down the road.
My sales person was Dyanne. She is absolutely the best! She allowed me to take my time shopping until I was satisfied. She has excellent taste in selecting fabrics and coordinating the whole room. They delivered some of the furniture exactly when they said they would and without a scratch. The delivery men were very courteous and helpful. I cannot wait to receive the furniture we custom ordered!
Beverly worked so hard for us finding what we were looking for. Very knowledgeable & just a kind person to be around !! My kind of people. Cant wait to get our new furniture!! Thank you Beverly !! Delivery went great. Men were very careful & very nice !!
Wonderful experience picking out my furniture. Love my new furniture!
Wayne was such a big help. Love everything I bought and the delivery went smoothly! Thank you
I loved the quality and choice of furnishings, the staff was pleasant and helpful, the delivery guys were great, and Kathy Welborn’s expertise and knowledge is outstanding. She was so fantastic at putting things together, and giving me choices. It was a wonderful experience.
Great service & great selection. Linda did a great job! She listened to our wants and needs & helped us choose the perfect bedroom set and also coffee & end tables for our living room. Will definitely shop there again.
We had a wonderful experience at Bartlett Home Furnishings. They are fair and honest and sell top quality products. We will shop there again and recommend them without reservation.
Thanks so much for your help with my purchase and the delivery was great, I bought my furniture on Friday and it was delivered on Saturday .Thanks Wayne!!
We had a great experience with Bartlett Home Furnishings. Wayne was our sales rep and he was very knowledgeable and polite. We also had our furniture delivered. The furniture came on the day and time as promised. To top it off the two delivery men were extremely nice and helpful. The two men had a cheerful spirit. They brought the furniture in and assembled it properly. We could not be happier with our furniture and the level of service we received from Bartlett Home Furnishings!
They are the best in town for any of your furniture needs!
I love this retailer, no pushy sales people. My sales associate was very helpful, advise me and assisted me in my needs. The delivery personnel were professional, gracious and accommodating. I will be back count on that.
Best place, for furniture. Friendly, knowledgeable staff. Id save time, and shop there!👍
I will preface this with I didnt purchase anything on my trip. However this is friendliest no pressure furniture store in the state 100%. They have alot of different styles and options. Even though I didnt buy anything it was one of the most stress-free furniture shopping experiences I have ever encountered.
Best furniture store in Memphis area! Love working with Charlotte there - she’s so helpful and always listens to what I want and helps me find it. Good prices and sales too!
The gentleman that delivered the furniture was very personable and did a good job setting everything up.A. R.
One of the few furniture stores that you can actually deal with a knowledgeable sales person. The sofa I purchased was exactly what I ordered and arrived in the time frame I was given. Marvin and his co- worker were a pleasure to come into my home for delivery. These guys represent BHF when they walk thru your door. Thanks !!!!
Quality, Convenience, Great Service and Value. The cornerstone to any good Business. Thank you !!!
Judy was a pleasure to deal with. She was able to walk that fine line between providing too much pressure and not enough assistance. We will return for more purchases. Many thanks!
Great service! Friendly and so helpful. Absolutely love their furniture. I know I will always find something there. Judy is always our go to sales lady.
My wife and I had a great shopping experience. The entire staff was very warm. Our salesman Wayne was very knowledgeable, helpful and accommodating!
We had such a great experience with Bartlett Home Furnishings. Their selection is excellent, their staff is incredibly kind and flexible, and the delivery was prompt and professional! I’d go back here again and again.
Beverly was great in many ways.Thank you Beverly I will see you on the 25th going to be looking for another. Thanks alot.
Gene was the best. Gave me time to shop alone than pointed out his best picks for me. Perfect sales interaction. Delivery was fairly quick and I didn’t have to wait for a manufacturer to build the pieces! Had them delivered within days! Great place, will return.
We have bought several pieces of Furniture from Bartlett Home Furnishings!! Ms Judy who helped us the first time we came in 4 years ago sold us a Bedroom Suite and a Living Room Suite with 2 Couches and 2 Recliners. They still to this day look like brand new!! We went in before the end of the year and bought another piece for our other Bedroom downstairs.They are very nice people and the delivery guys and great as well!!We will always use them because they can find anything you want!!
Awesome service and delivery by Bartlett Home Furnishings. We wanted a real leather chair and they sell only quality furniture. Delivery was made a day ahead of promised date and delivery guys were professional and courteous. We love our new Stickley recliner!
The customer service was great the people who brought the couch out were very friendly and nice and very professional and they didn’t damage anything and we had a very nice experience with this company. And we really like our American made furniture.
Excellent quality and service!
The sales people and owner were wonderful to work with. They’re kind, cooperative and take care of their customers with a lot of professional service. We are enjoying our new furniture and I would highly recommend investing in the Stressless chairs that Bartlett Home Furnishing carries in their store. The whole store is filled with beautiful well-made furniture. If we have any needs for new furniture in the future, I’m sure I’ll be visiting that store first.
Awesome customer service and they did exactly what they said they would do. My parents love the furniture and the service that came with it!!!👍
We had an excellent experience at Bartlett Home Furnishing choosing our new couch. We were able to try different couches, select the fabric for our couch and for the pillows. Everyone was very pleasant and helpful. The delivery was also top notch. We love our new couch and highly recommend Bartlett Home Furnishings!!
Delivery was within the stated timeframe. Friendly design service, great customer service, and love the quality of the products.
Bartlett Furniture always has a great selection of quality furniture. Our new leather office chair is another great addition to our new home. Thank you Kathy for your friendly and professional help!
They carry a big inventory of nice quality furniture. We still have a table we bought from them years ago. They have the ability to do custom tv cabinets. I love the beautiful curio and tv cabinet we purchased from them. Beverly Hodges was very helpful. Delivery is on time with great delivery personnel.
Im thrilled with my Stressless recliner (Ekorne). The staff at Bartlett Home Furnishings made the buying experience easy.
Guys delivering furniture were efficient, fast and careful with my furniture
Wonderful home furnishings store with a broad selection of products and manufacturers to choose from. We have done business with Bartlett over many years and have been extremely satisfied with the staffs knowledge and professionalism. Bartletts service has always been attentive and responsive and the delivery men are courteous, respectful of your home!
Bartlett Home Furnishings was excellent to work with. Gene helped me find the right bed, mattress and rug. He also went the extra mile to help custom order two chests. Delivery team was on time and very careful with the delivery. Well done!
We could not be more pleased with our experience with Bartlett Home Furnishings. Our salesman, Wayne, was kind, informative, and patient as we visited several times to make our decision. We were very pleased with the quality of our furniture and with the service that we received. We had purchased from a national competitor chain previously and after over two months had not received our furniture. We canceled that order and purchased at Bartlett. We had our furniture delivered and in our dining room two days later. And to top it off, the delivery men even helped move another piece of furniture. This team was exemplary!
Bartlett Home Furnishings always has the best selection of quality furniture in Memphis. The staff is very knowledgeable about trends and offer great design suggestions. And best of all they are local, not a chain. I always feel good supporting a locally owned business when they offer excellent service, a variety of choices, and reasonable prices. Awesome job Wayne and all the BHF Team!!!
My favorite furniture store! I can always find what I want and always get great quality at a reasonable price.
Greeted at front door and great service! Got furniture a week earlier than expect. Great experience all the way around.
Went to BHF on a reference from a friend looking for Stickley furniture. Met Charlotte who helped me find a coffee table the size I needed for a new sectional sofa. She also helped me with a desk sized sofa table for the same sectional. My wife and I were told that it would take 14 weeks to get the pieces. We ordered the furniture in January and received beautiful Stickley furniture last week. It was delivered by two very knowledgable and caring people. They helped us set it up and move some furniture. Overall it was an excellent order, purchase, and delivery.
Wanted to buy a sofa, two chairs, and a mattress. Was there for about 20-30 minutes but couldnt get any service. Someone did at leas holler out Look around, let me know if you need anything, but was gone by the time I got turned around. I outfitted my house about 10 years ago from there and love their furniture, unfortunately service has degraded.
Such a helpful staff! Selection and prices are great. Delivery personnel are always timely and neat. Been shopping with this company for 40 years!
Linda B., was very professional and a great great sales womanWe bought 2 pcs. Of furniture today . Very good quality furniture.
The selection of furniture, art, and decorations are one of a kind and the best quality. Every person I spoke with was helpful, but did not force sales. The variety of customization available made it to where I could select a sectional and two chairs that fit my living room perfectly. Size, shape and colors. I have family members that are loyal to this business and now I see why. Though it will be some time before I need more living room furniture (because of quality and durability), I will definitely be buying from them again.
Kathy was very helpful and quite knowledgeable about the furniture. Everyone was very friendly.
I am very pleased with the style and quality of my Smith Brothers’ Leather sofa and chairs that I purchased at Bartlett Home Furnishings and their delivery service! Richard, the Store owner, took time to answer my questions and make helpful suggestions for my purchase. Very patient! Thanks!
I went into the store to browse & select a sofa. Staff answered all of my questions about the manufacturer and quality of the sofa. I went back another day prepared with a snack to sit for a couple of hours to select custom fabric. Carol assisted me by asking what colors & style, I had in mind. She told me to follow her to the fabrics & before I could sit down, she had pulled the perfect base color swatch for the sofa I was going to purchase. Next, within seconds, she pulled coordinating fabrics for the pillows. I didnt have to look at anything else. I loved the fabrics. Also, Carol helped me decide between a two or three cushion sofa, as well as the type of arms. I was pleasantly surprised & thankful for her expertise.
The process of buying furniture was intimidating until a friend told me about Bartlett Home Furnishings and their design specialists whocould help you with all the aspects of making a house a home. Kathy, from BHF, talked with me, met me at my home to measure EVERYTHING, and worked up suggestions for my room. The furniture arrived yesterday and we are so pleased with the delivery and the results. The room looks fabulous!Tomorrow, I will be ordering the furniture for my next room.Thanks to everyone at Bartlett Home furnishing.
Great customer service! Beautiful furniture and very happy with our purchases.
My furniture was delivered. The gentleman was unable to screw in one of the table levelers . Tommy came on Monday and screwed it in in a matter of minutes.Linda was my salesperson at Bartlett Furniture and she was very friendly and helpful. Richard took care of the special order and the financing and he was also very friendly. All in all my first visit to Bartlett Furniture Store will not be my last.Special thanks to Tommy for being so prompt and nice.Mae Yancy
Great selection of quality furniture at a reasonable price. They were really helpful in assisting me with picking colors and style, and the furniture was delivered when they said it would be. I recommend them highly.
Bartlett Home is a A+ quality family owned furniture store. Judy and Doug were amazing to work with!!We have a house full of Bartlett Home Furniture and we love the looks and quality!! My favorite place to shop!!!!