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Da
Review β„–1

Dylan was the sales person that helped us. He was very friendly and knowledgeable which helped a lot. We got to the dealer an hour before closing and it took us more than an hour to decide on the purchase and do the paperwork but all the staff was super friendly and made us feel comfortable they were not pushing us out the door like some other dealers. Overall experience was excellent πŸ‘πŸΌ

Bo
Review β„–2

Great place to buy cars and the people there are always friendly faces and excited to help you find the car of your dreams

te
Review β„–3

At first I thought they would have keep me up to date on the process and yet I kept calling to see on it. They did call me back to let me know what really went down on my van. After the call and two hours later, another call to let me know its complete and ready for pick up. The prices wasnt that bad either. I still say thank you to them for the job well done

Al
Review β„–4

The parts and services staff are amazing. They took the time to compare options and worked with me when I had several questions. They also went out of their way to address some legitimate concerns to include coordinating with surrounding locations to ensure a solution was found. Thanks for your dedication guys!

Ad
Review β„–5

Amazing! Right to the point! No gimmicks! I was always under the impression that buying vehicles in barstow was more expensive because, well we are in barstow and everyone always said that, that is a lie. I searched every dealership between here and San Diego and I wasted all my time driving going to different dealerships getting the run around. Came back here, found a car I loved, told them what I was looking for payment wise, etc... and they made everything fit, got the car(with an awesome lifetime warranty) and was out of there before lunch! Definitely would recommend this place over and over! Dillon the sales guy there was awesome! The finance guy was amazing! If you are looking for a car dont waste your time just come here!

Ir
Review β„–6

Very polite, friendly and informative. Had a wonderful experience and was able to drive away with the perfect car. Thank you so much for your time and attention.

So
Review β„–7

Mojave Toyota Dealer made me feel good! I had talked w Robert Service Dept. About incident of my car overdue with check engine light and my car has smoke coming from the engine. I spoke to Robert. He said come down and let me check it out. I was traveling from San Bernardino California to Mesquite Nevada. Half way coming to Barstow. Engine light came on and I was trying to be calm. Moment waiting on the car. I was told was Transmission overfilled. I was upset but they drained it and fill with clean fluids n ran my car. I was happy. After driving it on my way home. I didnt face any problem and I was grateful of Robert be Understanding and he didnt hesitate Just told me bring your car. He was Awesome n Helpful. Thank you, Robert I made it home safely. It was hot temperature 106Β° but my car is liked new. Thankful to Robert and thank you lady who got me a soda from cashier dept. She was very sweet n nice lady. She was friendly and hard to find people sweet. blessed her heart and Mojave Toyota Of Barstow thanks for having great people to have excellent customer service!! Its a πŸ’― .

Ha
Review β„–8

Car broke down 20 miles out of Barstow. I had a long couple of days trying to figure out what to do as I was over 100 miles from home. I called mojave toyota and V answered. I told him what kind of car I was looking for and he texted me with pictures and information immediately. We started the credit app as soon as I got there and I was expecting another long, grueling day ahead. We went for a test drive and as we finished he handed me over to Ken the financial manager. Both of these gentlemen made the car buying process so smooth and simple and made the whole experience so amazing. They are friendly, care about your time, and dont try to oversell or force you into any car. Would highly recommend them and mojave toyota to anyone looking for their next car purchase.

Na
Review β„–9

Dillon the sales agent was absolutely a gem. He was so patient with me. I told him the terms I wanted with buying the car and he abided with my instructions. I was torn between a couple of cars, but he helped me with pros and cons of each car. The financial manager was great, no pressure, kind and knowledgeable. Would definitely do business at Mojave Toyota again

Bo
Review β„–10

I needed a major level of maintenance (130,000 mile) work done on my 2010 Doge Dakota. Scheduled the work a couple of weeks in advance. Since I live about an hour and and 45 minutes away from the dealership, I stayed there the whole day. All of the Mojave Auto Group personnel whom I dealt with were most professional, effective and friendly. Caleb (Service Manager) clearly explained aspects of the proposed work and kept me well-informed of the status. Robert (another Service rep) took over the coordination functions towards the end of the workday and assured me that the work on my truck would be completed prior to the mechanics securing for the day (allowing me to get back home). My sincere thanks to all!

Sh
Review β„–11

This dealership went above and beyond to get us into our 2021 Toyota 4Runner. The staff there is amazing. Our salesperson Oralia was super awesome to deal with and polite the entire time. I would definitely go back to purchase another vehicle through them just for the outstanding service. Thanks to all of you guys that got us into our new car! We will definitely be sending people your way.

Mi
Review β„–12

Amazing customer service, they went above and beyond to help me find the right model and color for my son. Thank you for all your help and incredible service.

Kr
Review β„–13

I wish I could give them more stars because they were fantastic! We were driving back from San Diego to Utah and we heard something rattling on my sienna. I was so worried that they were not going to be able to get us in, if they did it would cost a lot and take a lot of time. We rolled in and the staff took care of us right away! They got us in and out so fast and the price was fantastic! Seriously saved what could have been a horrible way to end a great vacation! Thanks for your compassion and professionalism. Everyone went out of their way to help!

le
Review β„–14

Great service and communication! I brought my car in for a scheduled maintenance check and Robert notified me of a recall for a part in my car and made sure to schedule the install for the new part while he ordered it then and there! My car had the oil filter replaced and the tires rotated all within 2 hours time. The mechanics did a fine job! Thanks everyone!

Sa
Review β„–15

Thank you Mr. V for helping my husband and I find the car that best suited our needs. We were going back-and-forth over what car we were needing and you were able to answer all of our questions perfectly. You gave us a lot of great information, and you were so patient with dealing with all of our craziness that we had going on for our scheduling. Thank you again so much for helping us find a perfect vehicle for us!

Jo
Review β„–16

My wife and purchased 2 cars this week from V. As we live in Phoenix, we did our shopping on line. V did everything he could to make our shopping experience the best. And for that, he sold us 2 cars, delivered them to us, and checked back with us to make sure everything is OK. When time come, we will definitely keep Mojave in mind.

Bo
Review β„–17

Kristie in internet sales is amazing! She answered all my questions, took pictures of the actual vehicle and sent them to me before they were posted on their website. Great communication and work ethic! Thank you for all your hard work.....

re
Review β„–18

I purchased the car from out of state. Every question was answered and was followed up with pictures all in a very timely fashion. V was great. He ever delivered to car to me - 600 miles away!!!

El
Review β„–19

Best experience in buying a new car. Kristie and Ken were great. I will definitely go back to Mojave Toyota if Barstow again.

jo
Review β„–20

Service is usually excellent however this time they replaced my tires and I had a few issues. First they scratched my rims, the β€œtire machine”. Was told they would contact me that evening. Noticed on my way home they knock out a sensor so they were informed on that. I was Told they would call me back within 24 hours. I have been there physically 4 times and it has been ten days and still have yet to get it repaired and or replaced or even called to be informed of a status. Not real happy right now with this service.

Pa
Review β„–21

We were very pleased with our experience and look forward to meeting the team in person.

Ma
Review β„–22

Everyone at Mojave Toyota was very professional and helpful. They took the time to explain other issues that I might want to think about in the future.

sh
Review β„–23

Working with Julie was the best experience ever. The easiest online experience. I was able to do everything online and just go in sign papers and pick up my vehicle. Definitely recommend Mojave in Barstow!!

Do
Review β„–24

The service was great. Fast and on time. Got me back on the road. Would recommend.

Ri
Review β„–25

Sales was good.Service is useless. Made 3 appointments. When I arrived for 1st and 2nd they couldnt find them in their system.2nd was a warranty repair. Once diagnosed they had to order parts. Somebody dropped that ball. Weeks later I checked with parts. Available in 2 days. Walked parts guy to Service. Took weeks more to get another appointment.Appointment was on a Friday morning so asked to be notified of completion or problems in case I had to get a rental. No calls so showed up an hour before closing. Car was already completed but no one had called.Service seems to be undermanned or they wouldnt have to set appointments 2 to 3 weeks out.Biggest problem seems to be lack of follow through

Ch
Review β„–26

I’m a truck driver only home on the weekends they made it quick and easy for me to own my new 2021 baby Dodge Challenger

Na
Review β„–27

Great staff wonderful to work with and very helpful.

Da
Review β„–28

Service was excellent and expedient. The staff was friendly and professional. Kaleb did an excellent job in keeping me up to date.

Ca
Review β„–29

They ask ways take great care of my car and get me in quickly. Robert and Caleb in Service are outstanding!

Gl
Review β„–30

Buying a vehicle can be stressful and time consuming. Our service was smooth and the quickest we have ever had when buying a vehicle. Thank you V

Kr
Review β„–31

Great service and attention to detail. Mark and Kenneth were amazing and very easy to work with! Even though we worked directly with Mark and Kenneth, all staff was friendly and gave us great tips on local dining! Will definitely stop by to say hi if ever in town again :)

Ci
Review β„–32

V was great to work with. Everything was stress free and easy! :)

Ye
Review β„–33

Mark was great very patient with us very friendly and he gave us a lot of options also he told us all different prices to fit in my budget. Thank you mark I really appreciated 😊 definitely go and ask for mark he will help u πŸ™‚

To
Review β„–34

Everyone that I dealt with at the Mojave car dealership was very nice and helpful and also very professional.

En
Review β„–35

Great service. The staff was nice and courteous.

Si
Review β„–36

While heading from Las Vegas to San Francisco I got stuck in Barstow and decided to stop here to get a rental car. Barbara has one of the nicest souls I have ever come across. She was so helpful. Her customer service is out of this world and I’ll never forget her generosity. More people need to be like Barbara.

Ye
Review β„–37

I have noticed that several times the car wasnt fully checked like specified on the paperwork. Also one of the employees let it sleep that they could just turn off the maintenance required light so I could go about my day. 😳 wow! They correct themselves, but that still makes me question how many times they may have done this in the past.

Ch
Review β„–38

I thought this Toyota dealer/service Area was amazing! The games, snacks, cleanliness, and close to a major store was great! I got all my car service needs taken care of, including tires. Unfortunately one of my tires was not put on the rim correctly and I had a flat a day and half later out in the middle of nowhere on my way back to California, but the Toyota dealer in Barstow (when I finally made it there, I was like 90 miles away driving on my donut spare) took care of my tire.

Tr
Review β„–39

Friendly service at Mojave Auto Group, I called first after finding the vehicle on their website, went to look at it, it was as advertised, sales people and finance manager was very professional and honest. I love my new vehicle! I recommend this place!

Ed
Review β„–40

I bought a RAV4 Hybrid XSE on 8-21-21 and couldn’t be happier. Kristie walked me through the entire process over the phone as I live almost 100 miles away from Barstow. She personally delivered the vehicle to my house for free and I signed the paperwork at home. The lifetime power train warranty provided by the dealer really impressed me. I was most impressed with Kristie as she was upfront, friendly, professional and respectable. She let me know upfront that there was a markup due to the incredible demand for this vehicle. Other dealers kept this information from me and would have me drive to the dealer only to find out about the markup at that time. Kristie being upfront really sold me as I realized that Mojave Auto Group is a respectable and trustworthy dealership. I’m 57 and this has been the most pleasant auto buying experience in my lifetime! I would strongly recommend working with Kristie of internet sales at Mojave Auto Group, Barstow, California.

ja
Review β„–41

Best experience Ive ever had buying a car. Staff is great. If youre looking for a car, I definitely recommend the drive to Barstow.

De
Review β„–42

I have bin using Mojave for my 2014 Dodge Caravan since April 2016 when I moved to Barstow. George was the first person I met and since then the others have always performed well, even the courtesy ride is appreciated too, thanks.

Sa
Review β„–43

Robert and Brian in the service department were amazing!! I was lucky enough to get in same day due to a cancelation and they took REALLY good care of me. I will deff be going back. Thanks guys :)

mi
Review β„–44

Always great and honest service. Family friendly staff and awesome customer service.

Ya
Review β„–45

If I could give this place 10 stars I would, they worked with my credit and all really made it happen for me, everywhere else I went I got denied but they sat there for 9 hours straight with me and got me approved, sales agent Mark was super helpful as well as the manager I’m in shock still that they made it happen I’m so happy, thanks to them. Truly amazing honestly

Ha
Review β„–46

We had not planned to buy a car yesterday... just look.1st> they had a model we were looking for and with talking with V we realized that these are few and far between and after looking realized the inventory was very low for this model.V was very knowledgeable as well as polite, not pushy at all.He answered all are concerns. He asked us questions about our needs, travel plans etc. and then addressed our needs in those areas.He helped us fill in all the paper work etc. Then when all the financialwork was done he helped us put the paper plates on on the car and again go over many of the lights and gadgets etcHe gets an A+ with us

Ke
Review β„–47

We traded in our 2018 Highlander for a 2021 Venza Limited Hybrid. The staff we worked with was wonderful at all points in the transaction. After we signed the paperwork, they had even found an additional $1000 bonus for us, so we redid the lease paperwork to save some additional money. That was really impressive to me, as we’d already signed the paperwork. Couldn’t be more please with the service we received.

Di
Review β„–48

Bought my new Toyota Camry sport edition there! Customer service by Venancio and Oralia was a fabulous experience! no pressure, great rebates, extra discounts and amazingly, unbelievably I received power train life time warranty...At no cost to me!! Yes! if you buying a car go to Mojave Auto Group of Barstow!

Kh
Review β„–49

Thank you much for your care and attention, Robert assisted me and even fed my dog some chicken and rice and water. Him and his team were kind and helpful during a rough situation. I appreciate your customer service !

Be
Review β„–50

They didnt even want to deal with me. horrible service Ill never go back.

DA
Review β„–51

Service and Support is awesome. Great customer service and can always count on the Service department to get me in and out quickly. No complaints.

Ma
Review β„–52

These guys are heros!!! Driving from Las Vegas my biggest fears happened....My Caddilac blew a coolant hose and starts overheating in the middle of the desert. Let me mention that we have 3 poodles in the back in full show coat. We managed to get water in the car and limped it to Barstow where we came across a toyota dealership. These guys took us and the poodles In with open arms. Set us up with a rental, then told us it was a quick easy fix. Got us back on the road to finish out adventure. Huge THANK YOU to Robert our service, Barbara and the mechanics. These guys are great and would give more then 5 starts if I could. I know its not much but enjoy your lunch today! Thanks again from your colored up poodle crew.

Ja
Review β„–53

To begin with, I want to start by saying that this dealer is great. The employees were very friendly and helped me find the perfect car for my family and I. Big shout out to Charlie by helping me get through the process of everything to be able to get my car. At the end of the day I would really recommend this dealership. Thank you guys!!!

Ma
Review β„–54

Hi praise for Robert, Kaleb, their diesel technician(s) and shuttle driver. Our Ram diesel threw a 5 mph max in 150 miles code while enroute from LSO to FLG with our 5th wheel. They got us back on the road same day. The first time Ive ever seen a dealership stepping up and executing faultlessly. Thank you for saving us from what could have been a miserable experience.

Ro
Review β„–55

I was very happy with the excellent service and will always bring my Prius to be serviced at Mojave Auto. Thank you!

Ji
Review β„–56

Paid for tire rotation and they did not rotate them. I marked my tires, left front with blue chalk and right rear with red. When they brought the car up those marks were still in the same locations. Called them on it. I have a card for a free tire rotation. First time they have screwed me like that. All work has been done there and I have been pleased. I will have to keep a better eyeball on them now.

Aa
Review β„–57

Always excellent and they saw my battery was getting low before I had a problem. They always do a thorough all point inspection no matter why I come in.

Ho
Review β„–58

Everyone from the cashier to the Mojave taxi driver were all very friendly. My first time there, and my experience was great.

El
Review β„–59

I love this place! Everyone is so nice 😊and them get you the car you want without the bull$h!t.We will never go anywhere else.

Ro
Review β„–60

Outstanding Service Rep. Robert Hartland. Goes the extra mile to make things happen. Knowledgeable, professional, excellent followup procedures. Makes you feel like a Family member at Mojave. We have 4 Dodge trucks & a Durango. Wouldnt take to or buy from ANY other Dealership. Highly recommend Mojave to family, friends, and Business Associates. R.E. Thayer. V.P. Purchasing, The Woods Trust.

Me
Review β„–61

Mojave Toyota of Barstow provided prompt, friendly service for my 2017 Tacoma. I didnt have time to go to valley high in Victorville. From now on, I wont have to go that far. I will definitely recommend Mojave Toyota to everyone and I will return.

No
Review β„–62

Every person there was helpful during what was a stressful (even though it was minor) breakdown. From Caleb, who I talked to on the phone to see if my car could be taken there immediately, to the woman who helped me with a car rental, to Lester who made it possible to pick my car up even though the service department is closed on Sunday, everyone was helpful and friendly.

Ra
Review β„–63

Mojave Toyota of Barstow always take care of my car and leave me completely satisfied ! Thank you!

Ke
Review β„–64

Great people. The service department worked with me to ensure my Jeep was taken care of. The staff are knowledgeable, helpful and the technicians are experienced.. They did some research and followed up in a timely manner. I feel comfortable taking my Jeep to them.

Sa
Review β„–65

We just recently bought an SUV from these great people. It was a lengthy process, as it is anywhere, but they made the whole experience nice and easy. Would definitely recommend, especially our salesman V.

Ta
Review β„–66

Mark helped me out a lot and made the process of buying my dream car easy and fun!

An
Review β„–67

Thank you V for getting me in my dream truck!! Also thank you to the finance manager!! Everyone was great went in and out in a timely manner!! Thank you again!

He
Review β„–68

Buying a vehicle from Mojave Auto was the best choice weve made! V was wonderful! He knew exactly what we were looking for, and he met our needs. Great customer service!! Ryan did an awesome job looking for rates that were around our budget. There wasnt any pressure or stress during this whole process. We highly recommend buying your next car here! Weve already purchased our 4th vehicle here within our family.

Ta
Review β„–69

I was dealing with the rental desk here. Naomi and Barbara were the best! Thank you for all your help and making this a good thing when my car was at Ford being work on!

Ro
Review β„–70

Good service. Friendly knowledgeable staff.

La
Review β„–71

The staff was very plesant and the service center was swift with their service.

An
Review β„–72

The Process of Leaving with a Brand New Toyota Tundra was easy and painless...The People always will make or break a deal for me. The sales and Finance was kind and knowledgeable..I will go back and recommend friends to buy from Mojave.

Ab
Review β„–73

Won’t take my car anywhere else to be fixed. They listened to all my concerns and when I got my car back, she was running great. Thank you so much for getting my car back in working order!

Ry
Review β„–74

A couple emails, a couple phone calls, and a vehicle was delivered to me about 2 hours away the same day. Just about the easiest car buying experience you can imagine.

Fa
Review β„–75

Amazing staff they always taking care of me, specially Robert great personality and great customer service, great asset to the company. I recommend them to everyone! Keep upThe good work continue to strive with helping customers.

Rh
Review β„–76

Your company did a excellent job. Thanks so much getting my brother in laws car back on the road.

Ma
Review β„–77

Awesome customer service by V and all team!

An
Review β„–78

The staff was cordial informative and put me at ease

Te
Review β„–79

I was travelling from Saint George, Utah. The check engine light came on when I got to the rest stop between Las Vegas and Barstow. Upon reaching Barstow, I took my Camry to Mojave Toyota and explained I was on my way to Laguna Hills to care for my father who was very, very ill and it was essential I get there right away because my motherwas in the hospital after a fall that fracturedher knee. They took great care of me and got me on the road as soon as possible. I cannot say enough good things about their customer service!

De
Review β„–80

The service writer was very kind and helpfull my appointment was on time with no hassels. The only thing i didnt understand was they didnt rotate the tires they did put air in them most service appoints i have had done before on previous sutos they did a 5 count service plus rotate the wheels

Ma
Review β„–81

They did a good job

Da
Review β„–82

Didnt have an appt.for a service. They squeezed me in. Done in a timely manner. Super happy!

Ma
Review β„–83

My daughter was in need of a car, im opened. Minded but only for straight talk no games, definitely no lieing.!!!Julie i contacted who stayed late with lesterThey closed at 8 pm awsome we drove from apple valley .Soooo smooth transaction and they delivered New Toyota car yesterday .I say save your self, headache stay away from valley hi Toyota victorville.. . They lie,,, and not one mangerCares to correct it. Joke joke iDrive to barstow see Julie!!!!! And they offer free engine power train added plus no one else doesThank you. Again Julie. Lester

Go
Review β„–84

Deffinelty will be coming back. They got me my first car.... Thanks!!!!

Th
Review β„–85

The service department was informative and professional. The shuttle driver was very courteous and promp, I really appreciated that he got me to and from safely. Thank him for me.

Ca
Review β„–86

Honestly I’d say this was the most calm experience at buying a vehicle. Usually I feel anxiety dealing with sales.

Ni
Review β„–87

Bought a beautiful 2015 Jeep Grand Cherokee with only 51000 miles on it! 3000 miles later my transfer case goes. The Manager for services Kaleb and the dealership manager we’re so helpful and understanding I didn’t have a warranty but they called Chrysler and claimed a faulty part at the end the day I paid 100 bucks and got everything fixed and a rental car 5 days! This place cares about its customers and will go above and beyond! Will recommend this Dealership too anyone who wants a reliable car and if something happens they’ll do there best too fix it for you !

Na
Review β„–88

I was assisted promptly and vehicle was completed in a timely manner. Service employee and Cashier were polite and courteous

Ch
Review β„–89

I believe that driving how ever far you need to get the deal you’re looking for is 100% the right thing to do. In this case I drove 96 miles...passing several Toyota dealerships along the way. The experience was perfect and the staff was pleasant and friendly. Most importantly my wife loves her new Rav-4. Thank you Mohave Toyota.

Su
Review β„–90

Excellent experience buying our truck. Very helpful and professional.

Ki
Review β„–91

Great customer service. She even ordered me a pizza while I waited!

Jo
Review β„–92

No issues. Salesmen was nice and informative

Ki
Review β„–93

The people were great real knowledgeable and supportive. They have a homie’s back like frfr

Ca
Review β„–94

We have received friendly courteous service each time we have had our csr in for maintenance. The staff is very knowledgeable and easy to ask questions to

Co
Review β„–95

Good service and fast delivery

Do
Review β„–96

My experience was great. I made it to my appointment and technician knew exactly what my service consisted of and he was able to let me know what was needed. I will be coming back as scheduled.

ro
Review β„–97

Great customer service throughout this dealership. Everyone makes your visit an easy and pleasant experience.

Je
Review β„–98

The helped and try to give the best price and lowest interest possible. Very helpful and would trying an continue to help in any way they can

La
Review β„–99

Very responsive and fixed the issue.

Ni
Review β„–100

Very helpful and friendly staff.

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