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Ma
Review №1

Other places were telling me I needed to make an appointment just so that they could look at the vehicle. Ive been having liftgate sensor issues and the dealer recommended that I have the dent straighten out before taking it back for further diagnosis to make sure the dent wasnt part of the problem. These guys at caliber collision were pretty busy but they still took a look at the vehicle in the moment and straightened out the dent in less than five minutes. Quick service and helpful personnel.

Ma
Review №2

Awesome, fast service. Dudes all professional, but still know how to have fun and talk with customers. Ill definitely take more business there and recommend this place to others.

Jo
Review №3

Starting with my appointment setup to my scheduled pick up of my vehicle after repairs Caliber Collision made my experience wonderful. The Service Advisor, Carlos Gross, explained the work performed and answered any concerns I had of the lifetime warranty getting me back on the road in no time.Thank you Caliber Collision Barstow.

Ca
Review №4

After taking my vehicle here due to sandstorm damage.. this was the result of a completely redone paint job. The fact that this shop was recommended by my insurance company is beyond me. This work shows you love a paycheck and nothing more!

Ro
Review №5

I had my car brought in because of a claim on my insurance. I was very dissatisfied with the work because the first time I was called by Jose Lopez to pick up my vehicle, who I had already had problems with before this because they were just letting my car sit there and he was being very rude. So I get there after already dropping off my rental and my car is still messed up. So now I have to give it back and reschedule my whole plans for my birthday weekend. This was completely unacceptable because I had to pay to get reservations switched and it just caused a hassle on me and a bunch of extra money. Also, Jose should be given a lesson on customer service he was rude and wanted to argue with me about if my car was still broken or not. Also, I had to reach out to them to get updates on my vehicle. I had to pretty much do their job for them. So overall a waste of money and time. So if you want to get disrespected and watch somebody sit their and do nothing then call Jose over at Caliber Collision.

Mc
Review №6

I just recently had THE BEST EXPERIENCE at Caliber in Barstow. They were so professional, friendly, and helpful! Highly recommend!!!

Ra
Review №7

Very friendly and helpful staff. Works appears to be done well.

Co
Review №8

Excellent repairs on my bumper! Vehicle was finished on time, quality work, and great customer service.

Ma
Review №9

They repaired fast. I was well informed during the whole process. Jose made sure of this. Never even had to contact them for an update. The car looks great. They did bodywork to my whole passenger side of my car.

Ch
Review №10

Best customer service ever, super professional, they explained everything, stayed in contact with me and made sure they did the best job ever with my car. It looks flawless!!! I hope I never need their services again, because that means I was in an accident of some kind but I wouldnt go anywhere else if the unforseen were to happen again.

Ha
Review №11

Caliber collision is amazing and Carlos is the best! The GM was great also! I forgot to grab his name but I’m very thankful! This place went over and beyond on fixing my vehicle. When accidents happen it’s never planned… we’re moving cross country and Im so thankful they fixed my car just in time for a huge move! The yukon xl looks brand new! They kept in touch and worked with the insurance! Im thankful for the service and getting my car back!

Li
Review №12

The wind caught the driver door took it to the front quarter panel. Managed to get door closed not easily. Had to Bo/Luke/Daisy Duke through the window. Didnt dare open the door, wasnt sure Id get it closed again. They wouldnt let me leave in the car as it was unsafe, they made sure I had a rental vehicle for as long as I needed it.

De
Review №13

The communication, mannerisms and professionalism from this place was amazing. I got my car back in a timely manner and it looked brand new from an hail storm. My experience was well worth and I would recommend them to anyone.

Jo
Review №14

My Jeep Wrangler suffered body damage from a recent accident and needed extensive repairs and the team at Caliber Collision, represented by Sam, was professional, courteous, and responsive to any and all concerns I had throughout. I was pleasantly surprised by their ability to manage all aspects of the repair; from corresponding with my insurance company to handling the extension of my rental car, all while constantly notifying of the repairs progression.The Caliber Collision team went above and beyond to ensure every inch of my vehicle that had relevant damage was fixed or replaced. I cannot speak highly enough of the shop and they will confidently receive my business again. Some of the best customer service I’ve ever experienced.

Za
Review №15

Please allow me a minute of your time to read my review,I recently received bad news from a soldier while I was at medical appointment in San Diego 3 hours away from Fort Irwin. Worried and concerned about my younger troop I mistakenly backed into a gas station poll creasing my tailgate and ruining my new tacoma bumper. After a long talks with my military insurance company they assured me to check out caliber collision off main street in barstow and im glad i did.Not only did they go above beyond but they also held true to their timeline and as an service member quality and timeline are very key to professionalism in general. The team there over delivered in spades!! The truck came back looking better then showroom new! And they even color matched my XM antenna without even thinking twice (an option not offered on a regular tacoma). I know times are tough regarding cash flow but trust this team if you need any paint and body work for your vehicle!!Staff Sergeant BurkeUnited States ArmyFort Irwin, Lizard Team Observer Controller

Ar
Review №16

Even though the parts for my car came in later than expected, the employees here kept me updated on the situation and were very accommodating. When I still had to work and my fiancé was left without a car on the day the car had to be brought in, Caliber Collision offered to drive my fiancé from our home and back to the shop to get the car! And to top it off, they even gave my car a quick wash! I really appreciated what they did; they didn’t have offer that car ride or that wash, but they really went above and beyond in their customer service and in their repairs for my car. 10/10 would definitely come back again.

Ma
Review №17

Great service! Max was so professional and communicated daily.

De
Review №18

Amazing attention to detail. I just bought my used 2015 Jeep about 6 months ago. Was shown a car fax etc. proving no damage. Not only did they find evidence of previous accident and re-spray, but they also wrote me a statement saying so that way I can properly fight my case with the dealership. Great work and customer service!

Al
Review №19

Quality shop that keeps you informed of your vehicle’s progress until completion.

Rh
Review №20

Their customer service was very good and they keep us update with any repairs to our car. Thank you to the office staff of Max and Sam

Ne
Review №21

Thanks Sam llamas. Yall were life savers. Caliber did excellent work and finished it in amazing time. Thank you, everyone at caliber collision barstow for making me feel like family.

Ms
Review №22

Will give you the run-around...if you allow it.....go to the Victorville location by ANY means necessary 😊🤓

ph
Review №23

Nice people here

Al
Review №24

The dude inside gave me a water while we waited for my dad to get out 10/ 10 excellent water

Ro
Review №25

My family car broke down near a site due to overheating and the manager of the facility helped us look for what we needed at a nearbye NAPA, not only did provide us with aid in our car but also with cool Gatorades for my siblings and I and a little chocolate for my baby brother. The work of a kind Samaritan. God bless 💙

du
Review №26

I have never had excellent customer service as this repair facility provides. Definitely a customer for life.

Di
Review №27

Very honest!

Cl
Review №28

I am beyond upset I was told my car would be ready by today and delivered to my house since it has been taking a very long time to repair today i was told that it will not be ready until maybe Tuesday due to realignment I understand that the repairs were extensive but it has been almost a month and still no set date of when I will get my car. I have received false updates that my car is almost done since before memorial day and still nothing....this terrible business ethics and customer service.

La
Review №29

Beware! They use verbal agreements to do whatever they want. They cut into my daughters car with no written permission written permission. Also, seem to be in bed with insurance companies. Do yourself a favor and go to a smaller company who has been in business longer.

Pa
Review №30

Caliber Collision in Barstow, did a great job in repairing the dent on my car. Kept me updated. Drove my car right up to my front door. Also put $20 worth of gas in the tank. Thank you so much for a job well done. It was truly appreciated..

Sa
Review №31

Caliber collision is a great company to be employed with.

Le
Review №32

Excellent service, awesome people, and great job. Dealing with Margret and Danny at Caliber Collision in Barstow was an excellent experience. It was my first accident and they made it so simple and stress free. Thank you guys and the rest at Caliber Collision!!

Je
Review №33

Claudia took great care of me great customer service. Explained what I needed she gave me a time, called me when it was finished 3 hrs ahead of her estimate. Repair looks great highly recommend them for body work

Mr
Review №34

Great service and even better people who work there

Ya
Review №35

Excellent service very satisfied customer!

Bi
Review №36

Quick professional and polite

Tr
Review №37

They did an outstanding job! 5+ STARS

Co
Review №38

This place is awesome! Ive had to have a few scratches and paint chips repaired. Their service and work is excellent!

Je
Review №39

Great work, And customers service

En
Review №40

Really nice and helpful staff! Great service!

Da
Review №41

Insurance company sent me here. Did a good job repairing the vehicle and liked that they kept me informed through a text messaging service.

Ma
Review №42

Cleaned my truck and got everything done in one day !!!

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