user
Appearance
Comments
me
Review №1

I had a great experience here! Tommy was very friendly/professional, knowledgeable and there was no pressure to buy. He bent over backwards to help me out with short notice. He was upfront about which mattresses would take awhile to get and which were in stock. I got a great deal on two very comfortable mattresses that I could pick up same day! This is a great small business in our community to support. I will definitely be going back!

ai
Review №2

Amazing service and I love my new mattress! I highly recommend checking them out before you go anywhere else :)

MW
Review №3

Great prices! Tommy was awesome! Easy to talk to and very knowledgeable. We told him what we needed and what we could afford and he made sure we got it.

Jo
Review №4

Tommy was absolutely amazing! The knowledge off all his beds was excellent! I highly recommend that if you are looking for a perfect bed and the best price talk with Tommy! He will not disappoint you!

Ja
Review №5

Wanted to show Love to Tommy!Honesty, Integrity an Heart!Watching a company bend backwards to help !Priceless!!Thank you Tommy..

De
Review №6

Tommy Becker Jr. was AMAZING! So helpful and knowledgeable. Doesnt hide anything, just gives you all the information about the many different styles and types of beds; advantages & disadvantages of each. Then lets you decide what are the most important aspects to you getting the best sleep! No pressure to buy, just great beds at great prices!!! HIGHLY RECOMMENDED!!!

Jo
Review №7

Ordered a mattress in April and put a cash deposit down. Mattress was supposed to be in within the next 30 business days. After 30 business days, never heard anything back from BoxDrop. Messaged them multiple times. When I finally got a response, I was told it should be there on the next shipment. Next message exchange was it was on order. Next message exchange, next shipment. Asked for a refund of my cash deposit at the end of June. I was told it would have to go through accounts receivable. Understandable. Almost August now and I have not heard a single thing from BoxDrop.

Pa
Review №8

Looking for a quality mattress that is reasonably? You this is the place to shop! Tommy that runs it is there for you to find the mattress you love. He’s amazing! I highly recommend this place.

An
Review №9

Tommy was super to work with! He was not your typical sales person! He was super knowledgeable about the product and gave me a great deal! I had done a ton of research when looking to buy a new mattress and was floored by the prices at Box Drop Baraboo! I slept on a cloud last night and cant wait for bedtime!

An
Review №10

Liz and Tommy are AWESOME people. I had the best shopping experience EVER! I went to buy a mattress without my Honey as he is disabled and it was comfortable enough for me to video call home to involve my Honey. Tommy and Liz was attentive to me and my needs, but took time/patience to be involved in the video chat so he could help decide even though he couldnt be there.I HIGHLY RECOMMEND TOMMY, LIZ and their business BOXDROP in Baraboo, WI

Ca
Review №11

Tommy was and is a very amazing and knowledgeable guy. His goal isn’t just to sell you a bed or any piece of furniture, it is to make sure it fits you. He goes above and beyond to keep a happy customer. The prices are also awesome and so is the service, I strongly recommended Boxdrop Baraboo you will not be disappointed! Thank you!

Cl
Review №12

This place gave me the biggest run around. Excuse after excuse of our mattress not being delivered lead us to asking for a refund. Then there was a whole 30 days of zero contact after I asked for a refund. They claim to have communicated with me during the process, which they did - up until I asked for a refund. They then proceeded to block me on Facebook after I mentioned getting a lawyer and all of a sudden wanted to settle. Which took another 45 days to get a refund. So from the middle of April until the beginning of June, there was communication. Because of constant delays and promises of when the mattress was to be delivered is why we asked for a refund.Finally received the refund a few weeks ago, and then had the nerve to ask that my husband take down his review. No. The review and this one stays.TL;DR - do business at your own risk with this business.Edit: False statements? I got receipts. I have EVERY message you sent me, EVERY “voicemail” (which is zero) and every Facebook message (which you never messaged me again after April 16th on that platform).It is my right as a consumer to leave a review of my personal experience. You are accusing me of falsifying information.

Ca
Review №13

Went to BoxDrop in Baraboo. Got a king size bed,box springs and frame for a great deal. Tommy was great, listened to what I wanted. He helped me out greatly. Not pushy,works with you. A fantastic experience. Delivery right on time. Thank you Tommy. Telling everyone I know about BoxDrop.

Jo
Review №14

Great place,Tommy is a great guy no pressure sale, go in he will tell you about his bussiness and tell you to try each bed and he does great job with any question, find bed give you a price not mark up retail but 50-80% off price delivery is only $80. He will work with you. He wants to make sure the bed is right for you. He does appointent only so your the only one checking out the beds great, he does furniture too .

Be
Review №15

Tommy was a great person excellent customer service!!! Was worth setting up an appointment to get amazing deals! Would recommend this to anyone looking for a comfortable mattress

Ta
Review №16

To begin, Liz (the owner) has excellent customer service! Liz was able to set me up with an appointment the same day and on my schedule. Upon arriving, I realized Liz had an extensive knowledge of the products and was able to steer me in the right direction for my mattress needs. Above all else, I purchased an incredible mattress that I love, at a price that I could afford. I am extremely satisfied with my mattress and in my decision to go to BoxDrop Baraboo.

Ji
Review №17

Owner was very friendly! No pressure to buy, best beds in the area and amazing prices!! FIVE STARS!!!

Al
Review №18

I was treated individually to a shopping experience where the customers always right actually means something. Tommy went.out of his way to make everything easy and comfortable. My california king was delivered by him the other day and it was just like having a friend at the house.

Co
Review №19

Love this place! Went to find a bed for my daughter and Tommy showed us everything he had, explained the different kinds of mattresses, let us try them out and then worked out the best deal for her!!! He truly cared about what was gonna be best for her and didnt push to make a sale, like most big furniture places to do. Oh and ya cant beat the savings!!! I highly recommend this place to everyone! Oh and I might add Tommy is down to earth,, funny and has a great personality!!😁

DI
Review №20

Love my new mattress. They were super helpful with the choice of my new matress. Also they deliver which were super convenient. Just love the way they help me when I needed the most

Am
Review №21

The owners are amazing! If you need a new bed this is the place to get one! They are friendly, very helpful and fun! I highly recommend Boxdrop Baraboo!

Hu
Review №22

Great guy, honest and straight forward. Unbeatable prices and nice calm environment!

Ma
Review №23

Same day appointment and was amazed with the extensive knowledge Tommy has on beds. Who knew there was so much to know!? We were purchasing a new bed for my Mother in Law who was just diagnosed with cancer. She was too ill to come with so we went over extensively her needs and finally settled on something. To top it off, knowing our situation, Tommy said that he and his business wanted to pay $200 themselves to help out our family. Thank you doesnt come close to enough! A business that still has heart and soul!!! Who doesnt love that? We are so grateful to have tried out Boxdrop.

ke
Review №24

Truth be told i went in to get something really cheap... Prolly no more than $150.... When i got there i was met by Tommy who was impressively customer friendly.... He truly knows his products.... I love the fact that they dedicate time to every customer... They dont just sell ...they make sure you are comfortable with the product.... When i chose my mattress (after having laid on everything) i was satisfied. .. It was worth the price...... My delivery came as planned and i am loving my new bed

Ju
Review №25

Great place to get a Mattress everything is by appointment and customer service is outstanding

Ca
Review №26

Great experience. Helpful. Great price.

Bo
Review №27

Friendly service, great prices, very helpful and considerate, definitely will be going back .

Information
14 Photos
27 Comments
Rating
Similar organizations