I went in there checked out what items they had it was good prices was nice nice for the near future to know whats going on
One of the better locations when everywhere else is sold out
Customer service was Atop notch👌🏾 Ive considered applying there multiple times.
Awesome Place with a variety of games 🎮 to choose from, The prices are reasonable too, They also have both New and Used games as well that can fit into any budget and that to me is just Totally Awesome 😎 Thanks So Much Guys 🥰
It was a little slow, but that is to be expected as it was early in the day. The staff was knowledgeable about the games and helpful.
I asked questions about different game systems and the worker was able to answer all of them.
Friendly service with lots action figures . While the store may be small the amout of games is not🙂🙂
Back in the day you could get video games and consoles whenever your heart desired. Times have changed. Need more video game stores.
Going to miss this place they did have great games
This place I just go in and look around. I dont play the games they sell.
My son love this place 🥰
Went to the store to go get a Xbox one controller but apparently they said they were out of stock and only had The newest Xbox controller which I did not want so they advised me to go to another store which is 30 minutes to 1hr away from my location which I would have to catch a Commuter train to the other location but also mind you they had a bunch of Xbox controllers on the counter which I don’t think that was willing to sell it’s stupid to send your customers to another store especially way out your location Save yourself the time and do not go to the store if you’re Looking for control or a game
My grandson loves shopping there he gets some nice games there
They are so polite and helped me through anything!
They employees are extremely friendly and helpful.
Im Not Gonna Just Show Up To A Gamestop Just To Be Told They Dont Have The Item Im Seeking .. They Never Pick Up The Phone .. Why Even Have A Phone Number For This Location .. Gotta Do Better !
They never answer the phone. I’ve been having a serious issue about a purchase and can never get through.. the phone just rings and rings. Terrible customer service
Did not have what I was looking for in stock.
Service is terrible,Stuff all over the Floor,and The Games are Boring. The last time I went there,they didnt even have 2K17. Terrible.
The store always smell like gym socks and underarms and the staff take too long explaining things to customers like people dont have other things to do.
GameStop was okay but I was at the Safari
It was great
I’ve tried calling this location at random different times over the course of the past 3 days and have never been able to reach someone?I am not surprised now after reading the reviews from multiple other people experiencing the same issue as me.Do the staff not know how to pick up a phone when someone is calling them? Or are they that lazy/disinterested in doing their jobs?
I cant say because I didnt go into the store. I just stopped walking.
The Mondawmin store never answers the phones! Why go there just to be told thier out of the games or anything if they dont even answer phones!?!
Nothing I needed in store (ps4)
They got down on the kids but trade information credit but thats the business cant be mad at the store specifically.The staff member who assisted us was very helpful and patient even though he kept the joystick that was supposedly defected by a button so no credit..but still kept it. Like its not going to get fixed and refurbished for more..but like I said its business..at least this specific location the staff is very good and customer friendly.
Less of a game selection now
Great place to buy games and t shirt with character for kids to adults to buy
It was okay its an small store but its okay
I was at that gamestop on Thursday September 17 to preorder the playstation 5. I was in line and the tall black lady gave out the right amount of tickets. Soon as me and the guy got to the cashier she going to say she did a miss count. She put up two for somebody she knows. Dont go to that gamestop. She did the same again today to people September 25. That tall black lady need to be fired. Dont go to this gamestop.
My son loves this place
Love there inventory
Ummmm
They Good . They Just Never Answer The Phone
Love this Game Stop can always get what I want
Just a great place
Customer service was great.
I love the staff here
Had what I came. Got in and out.
Most of the time they have what you want
Good store
Terrible poor service dont have no cleaner for video.games machines and service was bad
Always out of stock on alot of things
Absolutely everytime my son drags me into this store I have a pleasant experience. Im not sure if Ive seen all the sales associates, but the ones I have seen so far, go beyond what I believe their duties are. They are excellent young men and women that work at that location, and I would highly recommend anyone shopping for game related items, to shop there.
Not a big gamer
This by far has to be the best Gamestop Ive ever been in. The staff was very friendly, down to earth, honest, and helpful. I went with my sister while she picked up a game for my God daughter for Christmas. They gave some really good suggestions without giving off the condescending geeky gamer vibe that I get everywhere else. None of the excessive gamer jargon for no reason, just straightforward family/friend oriented suggestions!
Definitely a great place to go if you want quality CS! Emily is amazing along with her awesome crew
The manager Joy was great 👍👍
They dont answer the phone thats one of my main problems with this.
Great place friendly employees
Terrible service
Got three used Nintendo Wii games for $15. Loved the price and the kids have some new games. Im pleased.
Long wait, poor customer service provided
Very slow service, although the employees are nice and whatnot they dont work fast enough and lines build up quickly. If theyd speed up service itd easily be a 4 star store.
GameStop mondawmin is cool it be crowded sometimes
Nice Avenue for all game stuff.
Didnt have anything.
Nice deal when trying to save money
Staff is ok you can get better service online. The store itself lack everything normally a say just go online you can get better deals for games with out the wait its normally a 10 to 20 minute wait inline because staff can be a bit too talkative and slow.
Great stock options
If I give zero stars I would. This place was AWFUL. The unorganized lines. People just standing around not purchasing anything. No clear indication of where the line start our end. The two workers were on auto pilot. They appeared to just time everything and everyone out. Brother spoke up to have the adults tame their children, tell people not purchasing anything to wait outside. Just ridiculous. I will NEVER come to this location again. Not going to ever happen. Took too much energy out of me.
Easy to find what you want and great customer service
Great service and good deals
Always awesome customer service
Never coming inside one of these stores again rather pay for digital downloads then to deal with nasty store associates they know that they can talk to that customers any kind of way because that managers or district managers seem not to care to give anyone a call back when they trying to report I live in the Baltimore Maryland area and let me tell you customer service sucks
I love going there. But they dont always have the games that Im looking for or a wide variety to choose from.
Everything was cheap
I was an assistant manager at GameStop before. I know when you gut (use a case for display) a game, you dont touch or use any contents inside. I buy a NEW game and a code had been used. I call the next day, Im told there is nothing they can do since the code was a pre-order bonus and adds nothing to the game. Mind you, someone USED the code. Which is against the code of conduct for employees. Not only would Emily wouldnt hear my concerns, she attempted to talk down to me as if I was an uninformed consumer. This location, and perhaps GameStop has a whole will never get my business again.
Not many games to choose from..
The cashier took his time with helping me with games I was looking 4?1
Good service helpful ccc
The different fragrance
Love this GameStop they make sure that I’am up to date with all the pop culture an video game information I need for me an my Son to have a great experience every time
Tried to sell a metro pcs phone Samsung j7 star brand new and lg stylo 4 boost mobile brand new phone. They said they dont take those carriers. Just because there not a contracted phone they wont except them. Oh well thats there loss. Thats why there closing at lot of gamestops up because there sales qoutas are down. Dont waste your time if you have boost, metro pcs, cricket phones. Your will be wating your time.😡🤬😬
The only reason this GameStop gets 4 stars because the management is VERY helpful! I only like coming here when one of the two Managers are available to wait on me. I have been there more than a few times when they werent around and my experience has been horrible!
The people there are very nice and they give you some useful tips
I miss the stop
Ok
I was able to get in and out. The store wasnt extremely crowded and it was well stocked.
Friendly and knowledgeable Staff
Chanika was awesome very knowledgeable on games and prices and provided excellent customer service. THANK YOU!
Great deals spent $500 easy
Advice to anyone getting games or other electronics never shop at this location worst Gamestop store on the east coast trying to sell items missing parts. when you ask about items that are in stock after coming from another store that checks & gives that location for the item they get upset pretend to look then say I was trying to buy it .the most ignorant employees I have ever encountered in my life I knew that store was far from decent before hand but the only gamestop in my state that had something I was looking for for along time will never shop at that location again
I had the worst experience in all my times visiting the store. I will not be shopping at that store ever again.
Fun
The kids LOVE it
I was very pleased with my shopping experience there fast friendly and professional services I was provided
The staff is ok 👌🏾 but they have several games and they see to that you are helped and have great service
Cool place to go
Didnt have what I needed
It has a wide variety of video games and accessories, well organized and the employees were experienced and provided excellent customer service. ⭐⭐⭐⭐⭐
Good people with lots of game knowledge
Stop low balling people when they bring their old games back to sell. Even if the game were just released on any platform... You still will buy it for less than half of the price they paid for it....
It was fast getting my ps4 card
Got what my son what wanted n needed WE GOODThxs
Nice place but too damn High
Good service nice prices
The sales person was excellent she covered everything that I needed