Travis was the best of the best. He was honest, polite and straight forward when making the sale. When I walked into Patriot Auto I was greeted right away. My time with Travis was a very speedy in the door and out the door process. He went over and beyond to meet my financial needs. This is my second time shopping with Patriot Auto! Both times have been great!
BEST CAR BUYING EXPERIENCE EVER! Errol had the car ready for me to test drive when I came the first day. He was very positive and very effective! He was honest and upfront about everything and made my car buying process fast and easy. The 4 stars is solely due to the fact that financing could have been better prepared as they knew I was coming and I sent all proper documents way ahead of time. Outside of that, I would recommend you come in and see Errol specifically! I dont see myself purchasing a car anywhere else in the future!
Travis was AMAZING! He suggested a car for me and it took for me to go try other ones to realize he initially picked the BEST car for me. I Highly recommend this dealership but i DEF recommend Travis. He is kind patient and extremely helpful wish i could give 10 stars
I cannot say enough good things about Patriot Autos. I had been searching for a used minivan & had TERRIBLE experiences at other dealerships. Patriot Autos made my purchase so simple & went out of their way to make sure I was happy. We worked with Tara & she is amazing. I was able to get a Kelly Blue Book trade in offer for my current vehicle through their website. No hassle, no haggling about prices, they gave my car a quick look & offered me exactly what Kelly Blue Book said it was worth. After test driving the minivan I wanted we noticed a small leak. They immediately took it to their mechanic to have it checked out (all was good!) & offered me an extended warranty so I could take it to my own mechanic later on to be inspected.Unlike other dealerships, I found Patriot Autos to be respectful, upfront (no hidden fees, haggling, or convincing you to purchase add-ons), & easy to work with. The next time I need a new vehicle, I will definitely be returning to Patriot Autos.
I went in to Patriot and was able to walk away with a vehicle. I did not happen the best credit but Travis was able to negotiate and get me finance. I’m very pleased with my experience and would recommend to anyone with is credit challenged.
Errol was the one assisting me he did a great Job very respectful, I came in as a first time buyer, and I thought it was impossible to get a car. I’ve been to so many other lots. And he made it happen I got the car I’ve always wanted with a great payment. Made the process very fast and efficient. I left very satisfied! 100% recommend!
Travis and Tara were wonderful and helped greatly. Very knowledgeable and also worked with me. Highly recommend
I had an awesome experience with Travis in getting the vehicle that I desired. Looking forward to a continued awesome experience. Thank you! :)
Patriot Autos Suck. My experience was horrible. They made a deal then went back on the deal. Wasted my time by having me sit there for hours knowing they were not going through with the deal. My time is valuable and I dont have time for games. Not to mentioned on the document I signed along with $200 dollars to hold the car I wanted and if I did not come back on the day I said I would along with the balance of the money, the $200 was non- refundable. I held up my deal. Well since Patriot Autos did not honor what they committed to what was your penalty? Thanks for nothing.. Transparency goes a long way but you will not get that at Patriot Autos. .
Travis was an Excellent salesman. He knows the in and outs of the vehicles. I would refer him to my friends and family. Very friendly and straight forward.
I felt I bought the car on my own, customer service lacked and it cannot be blamed on Covid.
Matt and Tara were awesome. They helped me thru the whole process. Tara even delivered the car to me 3 hours away! I would recommend them 100%
Bought a 2020 GMC Terrain from Errol. He is absolutely amazing. Got us a better deal than what we expected on a car WAY better than what we thought we could afford. Thank you Errol and Patriot Auto!!!!
Perfect place to buy a car! Staff is very friendly and they get you in and out. Ask for Errol Fortson he is the best!
Tara was great to work with. She gave me some good information that’s going to help me out in the long runI will be recommending her.
I had the greatest experience with Travis Davis today! He was a great help and patient throughout my entire process! Which was a little lengthy due to locating auto insurance with my record. They got me into the SUV that I wanted and he walked me through the entire process! Thank you all so much! You rock Travis!
Excellent and professional service. Errol, Tara, Travis. Very prompt and precise. Great experience overall.
I had the best experience with Travis Davis he worked with me and was straight forward with everything he got me in and out the best car experience ever i will be back in the near future he is the best hands down!!!!! Makes sure u go see him 😊
Travis has very great customer service & very informational earl was very helpful as well thanks for a great experience Im very happy with the car & services Ill recommend anyone here
Man if you want a vehicle at a awesome price go see Errol man he is the best. He was straight forward and honest even with my credit score he got me in the truck I wanted. Errol is the man. Patriot is the place for a car. Be sure to ask for Errol.
First time buying a car on my own. To get right to the service, I was lucky enough to be helped by Tara who did amazing at making me comfortable & informed of what I was getting into. I did all the research before hand on what to know & all Tara had to do was break it all down in ways I could understand. If you’re ever visiting the reisterstown location, ask for her!
Travis Davis sold me my first car. He was very dedicated and helpful. I bought a car the same day I came in and it was an easy process. He explained everything well and got me a great deal. Thanks Travis!
Do not sell / trade your car here!!!I signed their online form providing all the accurate information (mileage, condition, ...) about the car and that I wanted to *sell* it, not trade!They provided an estimate of what they would pay and said that the vehicle is interesting for them, and asked me to come in. They even confirmed my appointment a day before.So I arrive on time, then they let me wait first for a while and then told me that they cannot buy the vehicle because of the mileage. Which I told them before!!Huge waste of time for me, driving there, and asking a colleague to cover at work. I dont know if that was a strategy to lowball the price or whatever but I do not recommend ever driving there if you want to sell or trade your vehicle. Go somewhere more professional where they value their customers time!
Travis and his team were extremely helpful.I was hesitant on buying another vehicle due to my situation, but everyone helped reassure me and made me feel comfortable with my purchase . I would definitely refer anyone who Is having challenges to visit them ASAP
Tara was great! She put me in the car I wanted. She shared some great Financial information that I needed to know. I will recommend them to everyone I know!!
I LOVED Travis. He went above and beyond to get me a car with a payment that was in my budget. He helped me get insurance. I even got a little upset when I thought I wasn’t going to be able to get a car, he calmed me down, talked to me about my options, and made sure I left with the car I wanted.
Tara was amazing. Got my car and was in and out under 2hours. They really looked out! The car was also in great shape. Couldn’t ask for anything more.
Errol was great! He got my deal closed very quickly & I got a great deal. 10/10 recommend. Thank you so much!
Travis did a great job!!!! I honestly did not know if they would be able to help me with my credit & work situation but they really worked for & with me to make sure I left with a car!!! I had an AMAZING experience & would recommend this dealership to any & everybody! 10/10
Travis eased me through purchasing my first car. He walked me through every step and informed me of every detail. Travis made this process so easy and I thought the process was going to be more difficult. I definitely will be returning when it’s time for an upgrade!
Peace everyone. Im just going to take a minute to tell you how peaceful and easy Mr. Erroll made my first car buying experience. Even when I dragged my feet and was unsure, Errol was patient and helpful. I received EVERYTHING I wanted and more. Im super grateful for this experience.
Worked with this company since last year. I bought two cars from them since and the experience was 10/10! Friendly and patient staff! Everything was very professional and speedy. Come with your documents ready and everything is smooth! Worked with both Errol and Britnee and walked away with a good offer every time!
Tara is AMAZING. This was my first time buying a car and she made the process completely easy breezy. I Couldnt be happier! Come to PATRIOT AUTO!!! YOU DONT HAVE S***T TO LOOSE!!!!
Great service!Travis does everything he can to get you in a car that day. He answered all my questions and made everything easy to understand as a first time car buyer.
Matt and Earol were the best! They had too notch customer service and made sure I was taken care of every step of the way. Matt didn’t give up on securing me a car loan and I left with a car that I am completely satisfied with. Thank you for the great service and the car!
Thanks to Errol for making my first time buyer experience as easy and smooth as possible. He’s very professional but also down to earth made the experience enjoyable he also went above and beyond to get me In what I wanted! I will definitely recommend!
One of the salesman name Travis Davis knows what he is talking about. Very comfortable environment and very knowledgeable on everything that went on with the cars and the lot.
Really great experience. I was picky because I wanted a certain car and Errol was very helpful in every way. He made sure I was very satisfied before anything and I appreciate that. I left with the car of my dreams. Thanks Errol. Thanks Patriot Auto!! Shop here, you won’t be sorry at all.
Brought a car today, Travis really got me in and out made the process extra smooth and quick. Will most definitely be back !
My wife totaled her car and we were searching for something in that was within our budget with the mileage etc... we had gone to several other dealerships but we were undecided uand was ready to head home when we spotted the car my wife really wanted and the color, we drove into that lot to take a look at the vehicle, even though it was getting late we went up to the office to make further enquiries. Long story short...Travis came, took the time, filled out the papers and handed us the keys @ about 8:38pm we were driving out of that lot very pleased with our purchase and services provided by Travis/Patriot autos.👍
I give thanks to Tara for being patient and kind to wait on me, find me a financial loaner, get the car I wanted with networking for affordable insurance company. I tested drive plenty cars, Tara never became frustrated or distracted.
Thank you Errol. You are extremely professional. Very patient. You took the time to explain important information to my son. Watching him getting educated by you as it relates to financing a vehicle made me happy to witness. I am thankful that he encountered you in this process as it is his first time financing a vehicle. Great Job!!! Congratulations to my son!
Wow! Travis is the man! I was not expecting to walk away today with a different car. He was patient, very helpful and realistic. He got me into the car I wanted with a good APR and honored my trade in. Patriot Autos has lived up to their high reviews! So happy!
Was put into a car same day with low down payment and an amazing deal on my monthly payment considering my credit. 11/10 recommend going here you won’t be disappointed!
I was extremely nervous about buying my first car!! Matt and Brittney worked their butts off to get me a car I wanted and Errol went ABOVE and BEYOND to help me finish the process. He literally ran me round to make sure I had everything I needed. I am beyond thankful for each one of them.. I will definitely be referring them to my friends.. thanks again guys
Travis is the absolute best ! I really didn’t expect to leave with the car that I did I can’t compliment the amazing customer service I experienced at patriot with Travis. I recommend to EVERYONE! These people truly care about their customers ! They go above and beyond!
The Agent Errol was friendly and understanding. He worked with me. I didnt have complete understanding of buying a car, but he was patient and clear with me. I would come back to see him for my next car I promise. If your looking for a great car dealer go and as for Errol. Your in good hands.
Errol was so nice and very helpful and knowledgeable would recommend to a friend
Travis was excellent. Came in and got a new vehicle within an hour. My trade in was super quick and easy. Would def recommend to a friend.
Today Errol was really a big help! he helped me out tremendously with getting into a car even when i kept getting denied i appreciate him so much! and if you ever need a vehicle i recommend you to come and see Errol! best person here🎈
Excellent experience with Tara and Errol. They got me in the car that right for me.
Travis was very attentive. He was very knowledgeable. He worked on multiple customer and was still able to maintain professional demeanor
Travis I came in didn’t think I was going to get a car but Travis came thru. Knowing how over worried I can be about everything he looked out for me and gave me the best deal that I can work with. As a first time car buyer I highly recommend this man
Travis and Tara was the best truly knew what they was doing had me in and out in no time and very friendly I will send anyone who I come in contact with to patriot autos😀😀
Had a great experience with Travis at Patriot. He was super patient with me and extremely accommodating. Thanks for all of your help!
They got me in a very nice car for a great price and the process was not long at all. I was very comfortable. I don’t have the best credit and they worked with me. I’m grateful and would recommend.
Errol was very helpful in finding us a car and was very patient and friendly. I had a great experience.
The experience was great very friendly with great customer service. Tara kitzinger was amazing very informative very helpful and had a great sense of humor I recommend this place to anyone who is looking for a great deal.
Tara was the best in helping me with my auto purchase. Very knowledge, kind, and efficient!!I had a great experience at this location. Tara was very helpful in assisting me with my car purchase.I love my new car it drives great with all the top features and options.
Incredible service! Got me in right away, the wait was short. The team were extremely thoughtful, helpful and personable. Everything was easy. Awesome buying experience. “Excellent, professional, and courteous service from Errol Fortson. He was reasonable and fair. I have very challenging credit and Erroll did everything in his power to get me into a car that fits my car payment range.I was able to get the car I wanted for the price that worked best for me. Erroll is absolutely awesome. I would definitely recommend this dealership. When I am ready to get into my next car with a 900 credit score Erroll will be the one that I will call. Thank you so much Erroll I love my 2017 Toyota Camry ❤
Travis is TNT...he was mannerable and very professional. He put my husband Mike Neal in a car that he likes. His attitude gave us a since security. Thanks Travis!
Really helpful. Tara is the best she definitely made my experience good
I came in thinking there was nothing I could do to get a car . The only one who made it happen for me was earl fortson . I drive off in a beautiful vehicle because of him Tuesday. He Got me some good insurance for low and I am under 25 . Please everyone please go to patriot they will do anything they can to help you and definitely wont get over on you the only one who could make it it happen was earl so please go to him and get a car .
Travis was great I came in and didn’t think I was gonna get a car but he got me in a perfect one .Travis was fast and experienced. . Great experience there
Britnee is a life saver. This company is a life saver. Theyre nice. The entire staff Worked very diligently and quickly to help with my needs. The communication, advice and dedication to people first is phenomenal! I would will not look anywhere else for better service. Thank you!
I had a great experience purchasing a used car at Patriot Autos. Tara was very helpful and made the process very easy. They have a great selection of cars and will go above and beyond to get you the car you want.
Came back after I’d saved for my down payment and the experience was fast and amazing. Highly recommend this car dealership. Was nervous about my first finance experience but Earol kept me calm and was very friendly and knowledgeable.
Errol Fortson was outstanding at helping me get my car.Credit wasn’t good but he still got me approved the same day.He is very knowledgeable and professional and I recommend that you ask for him to get you a vehicle
This place was amazing!! Honestly I went in with no hope and I walked out with a new car!! I recommend everyone looking for a car to look here!!
I worked with Travis today and he was absolutely amazing!!! Got me in and out quick and made the whole process seamless. Great experience!!
I had the pleasure of working with Errol, he was thee absolute best!!! When I say he pulled a rabbit out of the hat for me. I was so shocked because I went two weeks prior and had another salesperson and they basically couldnt get me in something. Came back today and he was able to get me out there in the car I initially wanted and with that I said I had before and I didnt need a CO signer. I would send a million people there and ask for Errol!!! You wont be disappointed
Errol was AMAZING!!! He was super efficient and fast and getting my paperwork reviewed and approved. What I anticipated to be a lengthy and stressful process was actually simple and within my terms and budget! Truly grateful for Errol kindness, time and help through the whole process.
Errol was super helpful. He helped us with financing and was very accommodating to us. I’m so glad we bought from Errol at Patriot Auto. He made the whole process easy.
Great custom service from Travis helped me get out a bad situation into a great new car thanks Travis your the best
Great experience there. The young lady Tara is the bomb. I didn’t think I could get a suv but she worked it out for me. I would recommend Patriot autos to anybody to get a car. Thanks again
My first time financing a car was a bit of a headache for me because of my credit not being to well. I went to a few other places that were asking for payments that were over my budget and they wanted to put me in anything. At Patriot Autos Tara was able to put me in a nice used car, with a decent down payment and reasonable monthly payments that were just right for my budget! Ive heard about them on the radio for years being the #1 used car lot not knowing I would be one true testimony! Thank you Patriot Autos and thank you Tara!
Tara was great, however I walked in with requirements of what I needed from my loan. I qualified but they decided they didnt feel comfortable with 0 down. That was the first thing I said when I walked in and I know from my own pre-approval that I did qualify for that. They wasted 2 hours of my time just to tell me they didnt feel comfortable with 0 down even though the first thing I said when I went in was 0 down or I walk.
Errol was very patient and understanding of my situation. After being denied at many car dealerships month after month I did not expect to leave with a car the same day but I did. He worked with me to get me into a car I picked off the lot at a price I could afford and accepted my trade in. Everything was effortless and he was honest with me. I recommend anyone to purchase a car here. Thank you Errol.
My guy earol looked out for me at patriot and I must say it was one off my best experience yet keep up the good work earol
Rory helped me out, great customer service, very easy going and works with you! Would definitely recommend to those trying to finance or trade in
I did not have a very good experience working with Patriot Autos. I had found a car I was interested in online and traveled 2 hours to visit for a test drive. The car had been on the market for a few weeks already. When I got there, the car had not even been inspected so I could not test drive. Although from previous experience with this car, I knew I wanted it. A week later I got a text saying that it was ready to test drive from someone in their shop. I drove back up to see it only to be told that it STILL was not inspected. Weeks later I was told it was inspected again although had to wait due to work. They tried to tease Oh, our inventory often moves fast. Well yeah, you had me there already. Four weeks later, I finally got to give it a test drive and purchased it that day.At the end it did not seem like they were really interested in selling that car to me. They had my interest but did not seem to care or follow up with me in messages and emails. I was also bounced around various people. The person I first met was different than the one I met the second time was different than the people I signed paperwork with. The purchasing was the easy part.The car was in decent condition. They did seem to change the oil but the air filter was a MESS. It looked more like an overcooked bundt cake. For what it is worth, I would have expected them to have changed that out. It took forever to get the tags. In which case, I had to call them to see if they had arrived. Patriot Autos did not call or email me at all to notify. When I asked, they gave me some silly excuse like they could not? Seriously.If Patriot Autos has the car you want, go for it. If you are looking for responsive customer service, you will not get it. You have to fight for it.
This is a legit NO NON-SENSE dealership! The whole car buying process was straight forward. Tara and Matthew are like the dynamic duo of the dealership. Tara is very helpful and customer service oriented. She listens to what you want and tries to accommodate your wishes. She also follows up with you. I bought a 2012 Impala for my son from here. Weve had the car for about 2 months now and its a very good car just as it was advertised (reconditioned/passed MD inspection). I wasnt happy with the head lights and wanted them buffed but the detail shop did not have the pads to do the job so Matthew gave me a we owe you for the head lights. When I went back to pick up the tags Matthew had the head lights buffed--no issues/problems or questions asked. I was there for about an hour though instead of the 10 minutes that was written on the we owe you.I would recommend you call and set up an appointment before you go so you know who you are going to be working with because theres not much of a check-in system and if there is one it is not blatantly obvious for people who just walk in off the street.
I am going to give my experience a five star just for Errol (Salesman). After having issues with my first salesman. Errol stepped in showed me around the car lot to see which car I would like to purchase. He was great with defusing the situation that the first sales guy started. He was even able to get me a great price on the car. I left there feeling great and with a new car. His level of customer service is excellent and extraordinary!
Joe Frey is one of the best if not the only sales person I would recommend. He makes everything so easy to understand and comprehend. Very personable and professional. He deserves a great deal more than 5 stars. I appreciate sales reps like him
Rory helped my sister and i get new cars. He was super nice and helpful. Would totally recommend if you want to trade in, finance etc. Thank you patriot autos!!
Travis Davis.The very best please see him he will take care of you without a question
My experience was straight forward. Tara and the team did the best they could to get me in a decent vehicle for my credit situation which is beyond bad. They only have newer model cars. If I can get approved anybody can. Thanks again patriot autos.
Errol did a PHENOMENAL job with assisting my husband and I with purchasing our new vehicle.He went over and beyond to make sure we had the best experience.I must say my husband and I.are very grateful to have had him as a salesman..He was very, very,very patient with us when it came to explaining and making sure we understood everything.We will definitely recommend others to him.If it was possible I would give ERROL 10 STARS.WE ARE VERY THANKFUL TO HAVE HAD HIM TO ASSIST US.
My experience with Patriot Autos was a great one. Britney Izquierdo was amazing and she helped me with my purchase process She is one of the best car sales associates ever. It was definitely a great experience. I refer everyone to go there for your purchase and ask for Britney!!!
From start to finish Earl was amazing from giving me free range on my selections to helping me find a car I was ok enough to drive out the lot even when I was faced with a insurance adversity he still didn’t give up on me and continue to help me and succeeded in getting me in a car with a decent quote I love patriot autos and the commercials are not a lie this is the place for any car!!!!!!!!!
Errol did an amazing job. Got me in the car I wanted and was able to negotiate payments and price! Would highly recommend them.
Travis was a great vehicle sales rep!! Very knowledgeable and professional throughout the whole process.
Terra was a blessing in disguise. She got me off the lot with a fire car. I asked her so many questions and she was so patient with me and educated me on so much. The car was runs amazing. She really had everything in my best interest and I could not have been anymore grateful. She assured me to always call or text if I ever have questions. I had to give her the biggest hug before I left. THANK YOU TERRAAAAAA !!!!!!!! ❤️❤️❤️❤️❤️❤️❤️❤️
Great experience. First time buyer and they worked with me! Absolutely I loved my sales women which was Tara
Travis was a great help he got us in and out and he worked with us great customer service and he is very informative.
Tara I believe her name was did a great job and was very professionaleverything was point
Thanks to Travis I got to pull off with my new babyyy !! He’s the best & definitely get the job done
I bought a car here for my daughter. The car had only close to 30,000 miles on it which was not bad for the year it was. I was expected for the car to be the price we was told. It was 2,000 more afterwards. Errol was cool. He waited on us as soon as we came in. The process took a little longer because this was her first car. I drove the car on the highway and everything looks fine with the car. He waited on us the whole time and never stop and went back to see someone else. He had patience. Ask for Errol if want to get a car here.
I started my application with Joe on Saturday. The dealership was extremely busy, which I understood and I decided to return on Monday. Fast forward to Monday I was excited to leave with a vehicle because of the previous reviews. I was directed to Errol who informed me that Joe was fired. I saw Joe in the parking lot upon my arrival and within the facility during my credit approval process. I took Errol for his word, but was still skeptical. Errol went through the process of approval. I verified the price and gave my limitations for down payment. This wasn’t my first time financing and when I was presented with a 4,000 down payment I assumed it was for the vehicle I was interested in. To my disbelief it was for any car on the lot. I was extremely interested and was confused because they work with everyone. I’m indifferent about this experience but I’m for certain that I didn’t expect this process to unfold the way it did. Hopefully others have a better experience; as of now I wouldn’t recommend.
Joe Frey is awesome. Seriously! He wasn’t pushy or anything he allowed me to say what I was looking for and he got me into it! I showed up before the lot officially opened. He made me feel welcome and comfortable. I got into a great car with reasonable payments. Check out Joe! Thank you.