Front desk person Mariesha is wonderful. All our in-person, phone, and e-mail communications were clear and thorough. She was very attentive to the details I wanted, and the job was done perfectly. I highly recommend this company.
This one star is for answering their phone. Thats all they did. I use this company before and was satisfied with their services. This time was completely different: they did not show up for the appointment and didnt bother to call to reschedule it. When I called they said they will come the following week and never showed up. Never called. Very disappointed. Fast Signs is good for the first time, they apparently dont care about returned client.
Fast. Reliable. Quality. Couldnt ask for more.
Great customer service! Very prompt product turn around and excellent quality. Would highly recommend.
I needed 4 custom yard signs within 24 hours, Mariesha was super helpful and attentive. Good quality signs and great customer service!
Fastsigns were terrific in getting my dental office ready . They had the inventory to make my personal protection for my front desk. Anton was a great in helping us turn around the project in under a week. Thank you very much.
The office manager was extremely proactive to get us the product on time and on a very tight deadline! our signs also look great.
I highly recommend FastSigns of Baltimore. Their product was great, the turnaround time was fast, just as advertised, and the staff was very responsive. I especially appreciated the installer who came out to the site to install the sign. He was punctual and efficient.
I had a great experience working on my project with Fast Signs in downtown Baltimore. The staff was a great help and cared as much about my project as I did.
Thank you Jim and staff. Your service was great. We are a florist and called needing our street signs to be designed and installed on short notice before Valentines Day.We had a lot of rain in the days leading up to our installation date and thought it wasnt going to happen. To my surprise, I looked out after dark and saw our sign being installed. Terry, the installer, couldnt have been any nicer. I am truly grateful for all that was done to make it happen before Valentines day . I would highly recommend your Sign company, Sincerely, Laura- Labrands Florist, Essex, MD
Glen was great to work with. Down to the last hour he helped us fine tone our graphic and made adjustments and awesome suggestions in order to fully get the best impact. Install went smoothly and they were on-time. This was a great experience.
Orders are always processed correctly with a quick turnaround time. Glenn is very efficient and helpful.
This location is awesome! Mr. Glenn always provides me with fast, quick and genuine customer service. Even when I call last minute (BE GREAT AND DONT CALL LATE...LIKE ME ) with request for signage he takes care of it with such ease! I RECOMMEND this location to everyone!
Final products were expertly made and shipped appropriately and early! Would have appreciated some instructions on assembly but it was very intuitive so we were able to manage. Great work, easy process for ordering and artwork. Highly recommend. (Director of Residential Life - Johns Hopkins University)
We set up the print work on-line for 200 posters, and received a defect-free high quality product, on-time, as we needed. In fact, FASTSIGNS had the posters printed weeks before our scheduled pick-up date. The staff was proactive in reaching out to us and ensuring all of our requirements had been met and that we remained updated. I would not look to use another printer in the Baltimore Downtown area.
I have experience with several local sign companies and without a doubt, FASTSIGNS is the BEST. I wont use anyone else every again. Everyone is professional and knowledgeable. The turnaround time is exceptional. The finished product was perfect. I would recommend over & over again. Do yourself a favor and call FASTSIGNS if you are in need of signs.
These folks are great!!
First of all - very nice and friendly on the phone. First impression always the most important! I needed couple of not very big signs. They were also very efficient in providing the me with the options. Prices are reasonable too. So, it did not take me long to order and I had my signs within couple of days.Picking them up I was running late but the guy said he will wait, which he did thankfully. Great experience!
Worst service/treatment in my entire life ever! Went to order a wall sign after much back and forth via email, with no headway. Bob, who didnt take his time to verify facts, checked our business location online and saw we had a banner and door sign done. He was upset that order wasnt given to him, and TOLD me wasnt willing to do our wall sign this time! I went there 3 times! Shocked at his behavior, I informed him I had driven over 1 hour in traffic to get to their office. He said well thats why we have phones! I left In absolute shock and annoyance. Their Manager/Owner never called me back and worst of all, the signs Bob got jealous about were actually done by his office! But I will never be back there. If you want to be treated fairly and respectfully, free from hateful insensitivity, go somewhere else. No one will make things right if anything goes wrong, or a staff is is totally out of order!!
The quality of the work was great and the turn around time was the best. I called to have a reprint of work that was previously done for my company and although I was not sure if this was the location Tony looked it up and found the job. I would definitely recommend this location to everyone for your sign needs!
Very responsive and willing to talk through concerns and plans. Excellent customer service. FastSigns makes big vinyl banners for us, and installs them. We also get magnets from them. Thanks!
Tony provided excellent service every step of the way. In addition, the installation of our new signs could not have been a better experience. The installers were polite, courteous, flexible, and knowledgeable.
The team was great, had a very quick turnaround time for a last-minute project that came up, and the quality was good. Thank you!!
I had a great experience ordering signs via email from the folks at the Baltimore store. The service rep and I looked online together to figure out my needs and he made a great recommendation, which was different from what I originally inquired about. In the end, everything came through exactly as was promised.
Zero complaints. Fast and accurate production. Great communication throughout the whole process. We are very happy with the entire project from start to finish. Quality service and quality products.
Have worked with this company for a couple of years through my employment. They have always been very responsive and reliable. Their pricing is competitive and the quality of work is above average.
We ordered a sign for our daughter. A marquee with changeable letters. It is beautiful! The consult was easy & the sign was made quickly for a very reasonable price. We got exactly what we ordered and she loves it. Quality is excellent, this sign will last forever. I absolutely recommend FS. Thank you for making the whole process so easy.
Excellent service and sign came out way beyond my expectations, delivered in a timely manner as well.
These folks were great. Bob went above and beyond helping me get some signs done last minute for a convention. Thanks!
FastSigns was quick and easy when I was getting signs made for our annual event. They promptly responded to any of my questions and were able to adjust the sign designs as needed. The price was very reasonable, too.
FastSigns in Baltimore is our go-to for printing. They are fast, professional and courteous. We are happy with the quality of the products that we receive from them.
FASTSIGNS® of Downtown Baltimore, MDThe signs looked amazing and the turn around time was awesome. I especially appreciated your ability to send me proofs via email for approval before doing the work and the email communications regarding the order were helpful and timely. Thank you!
The service at Fast Signs was fantastic. They completely understood what I needed. They were very communicative and finished the job quickly. I would highly recommend FastSigns and will use them again.
I had Fastsigns create two tradeshow signs for me and they turned out PREFECT! Glenn was terrific to work with, he told me to pull up out front and he would walk the signs out to my car. Saving me time & money! Thank you !
Not only was service fast, the staff was very personable and helpful. I will definitely go back! Thanks FASTSIGNS!
This is my first project with FastSigns at my new role at JHU and it has been a wonderful experience. Krista has been so great to work with with a quick response time and top customer service quality. Pete and Kristen were also phenomenal when they got to our campus for install. Excited to build a partnership with this store and create some incredible pieces together. 10/10
Great customer service knew exactly what i wanted and they got me in and out quick thanks guys
They are amazing!! They are perfectionist and they take their time!! My mother is so happy about her banner!! SATISFIED CUSTOMER 5 STAR!
FASTSIGNS of Downtown Baltimore continues to provide the best pricing for the highest quality product. The turn around time is quick and their open and frequent communications gives me the piece of mind that deadlines are being met.
Highly recommend! I am a sculptor, and went in to see Tony (the owner) a few days before my first solo exhibition at a gallery. I needed vinyl wall lettering of my statement and exhibition title to be put up on the wall. Although it was super short notice, Tony was so incredibly helpful - he turned my word document into an InDesign file while I waited, gave me a very reasonable estimate, and had the vinyl lettering printed and ready to go the next day. When I went back to pick it up, another employee came out with a small sample to walk me through adhering the vinyl it to the wall myself, as it can be tricky if youve never done it before. All in all, FASTSIGNS was a professional, punctual, and kind-hearted business, with excellent customer service. I will undoubtedly work with them again for my upcoming exhibitions, and recommend them to fellow artists and other professionals alike.
They provided quality work and kept me updated and involved throughout the process, from proofing to installing. Amazing overall experience.
Good people. fast response. communicative. patient. creative. solution-oriented.
Tony and the whole group are responsive and go above and beyond by providing other suggestions and options. This is why I have used them to handle all my signage needs. My company is a national firm with over 22 offices that FastSigns has helped update our signage from adherence to our brand to coordinating with a local FastSigns for installation.
Great customer service and even greater products. Would highly recommend their service.
The team had great customer service from beginning to the end. They did great work and made the process simple and easy.
Required a quick turn around for prints and FastSigns delivered!
Very professional, quick service.
Your staff members were efficient, professional, and explained everything clearly. The process from start to sign install was fast and met our deadline.
Tony helped me out with a simple but somewhat unusual order. Good personal attention was given and much appreciated.
I had a fantastic experience working with Stephanie. She was able to satisfy every need my business had and did it in a very professional manner.
Great people. Very easy to work with and top quality products.
I had a great experience there, with a very good service and a Wonderful Sing !
Second great experience with this location!
Tony and his team consistently provide us with excellent customer service!
Stephanie was very prompt, and thorough with all information. Order went off without a hitch!
We were in town for the recent SPIE DCS show and needed some signs made. We contacted FastSigns because it was located near the convention center but we were blown away by the service they provided. One of their guys hung around late to make sure he received my files and that there were no issues with them. This enabled them to get started on them first thing the next morning. We ordered seven signs (three different designs) on Monday evening and had them by 11am the following morning. These guys are awesome and I would definitely use them in the future!
The service was excellent and the product was of the highest quality
Fast, reliable service. Honest pricing, fast turnaround time.
Quality costumer service and price they are the best
FastSigns of Downtown Baltimore continually provides prompt, friendly service and quality products at reasonable prices.
Krista is awesome . Customer service is amazing !!!
Very patient! Signs look awesome and very professional!!
Candid and accommodating service, quality product, and a local storefront. Trifecta!
Friendliest staff and their customer service goes above and beyond! Thank you!
Timely communication and quick return on service
Awful! I had a last minute opportunity to promote my new business at a big event . I asked them to print my logo on a 3 foot tall 5 foot wide banner. We went back and forth several times on the phone throughout the afternoon to make sure they had it correct. I sent an employee to pick up the banner and it was printed completely wrong . They printed my logo horizontal on a vertical banner with a third of the banner left empty. It is completely unusable and we missed out on a very good opportunity as a result. On top of that they laughed at my frustration and told me they do it like that all the time. They refused to contact the manager until I began to make a scene.when I finally did speak with the manager he asked if I was shown a proof, as though it was my fault after all. When i informed him I was never shown a proof he began to backtrack and tell me they didnt have time to show me the proof because I rushed them. Then he told me to take him to court.This place is terrible and the staff is a joke. Do your self a favor and scroll down to the next sign shop on google.worst customer service Ive encountered in a while.
Products are second to none.
Helpful and fast service!