I highly recommend. My husband and I needed our cars inspected and they were accommodating of our busy schedules. They let us drop our cars off the night before and pick up after hours (paying over the phone). This is very helpful with our hectic work schedules. My husband is able to do a lot of maintenance on our vehicles and his car needed a little work to pass inspection. They looked it over and then told us what all needed done so that we could discuss what we were able to do and what we wanted them to do for us. Their prices are fair and reflect the level of work and professionalism we received. My only complaint (which is not on them at all) is that the overnight staff where our keys were left (not a part of this business) gave my husband a hard time picking up his car because it was my name on the slip, not his. Even though the car is titled to him. He just had to show proof and they released the car. But it was an inconvenience that I will avoid by stressing to them which name to put it under.

Had a tire plugged, but have used for all my repairs and general maintenance since they opened their doors and have always been satisfied with my service

Wil alwys be my #1 place to go gd work they do

Excellent Service Great Staff been a customer for years

Nice service. Very polite.

Dont know it is where i catch thr shuttle for work.

I have never had a problem with Monument Street Auto. They offer friendly, courtesy and quick service. Their prices are the best.

The owner Gary is knowledgeable and very honest with work being done to your automobile. Great shop.

Great

These guys are welcoming and thorough. Confident in the work that they do. Thanks Garry.

Customer service is Awesome they do a great job on your vehicle will keep coming back

I can only say WOW! Gary and his team are absolutely the most professional, customer oriented, caring, talented individuals that I have ever associated with. They have fixed my car several times and have done a wonderful job. Gary is a person that I would trust with my car and anything that required maintenance pertaining to my vehicle. He is fair and will work with the customer.Monument street auto is fabulous!

Gary, the owner, is GREAT at communication. Prices are competitive and if you are an employee of Hopkins they give you a discount.I think Monument Street is the only Garage to check with me After the Service to see if everthing is good and that Im happy with the work!

I greatly appreciate fast and good quality of the service, attention and support!I would like to take this opportunity to wish youwith happy and joyous New Year!

Don’t waste your time going here. I received very poor customer service and wasted a lot of time. You’re better off going to a place you can trust to take care of you and your car.

Very convenient and the price is better than the most popular auto repair shops. Staff is very informative and they have my car ready by the end of my work day. They always let me know what has been done, what needs to be done and the cost for both. Very reasonable. I would recommend them to anyone.

Garry really helped me out in a car emergency and I was a brand new customer! Great service, friendly staff, fair price. Would definitely recommend and will definitely be returning!

I always take my car to Monument Street Auto Center. They are wonderful to deal with and I never feel like Im getting ripped off. I recently had my car detailed and they did an amazing job. I would highly recommend you going to Monument Street Auto.

I have been thoroughly satisfied with their prompt expert service and hospitality. They are my service for life. I am so glad I found them. Gary is a nice guy.

There are other places that may do some of the work at a lower cost, but you cant beat the convenience. The work is always done on time and done right. Nice people too.

Good shop just hard to get in the lot due to the busy street its on and theres too many cars in the lot to pull in.

I have been a customer at this place for close to 7 years; never had to complain about the level of service, the details of work done, and the explanations of the work by the crew. They are professional, courteous and efficient. I would definitely recommend this place to anyone needing repair work on their vehicle in Baltimore Eastside.

Prompt, affordable service. Price of repairs matched the quote, no surprises. Quote came in significantly lower than neighboring shops. Easy to schedule and repairs done quickly and with good quality

I love Monument Street Auto because it is so convenient. The Monument Street Auto is located in the shuttle lot where I park. I can leave my car while I work and it is completed by the end of the day. They call me about repairs so I know what needs to be done and the cost by the end of the day. I give them 5 stars!!!!

Gary and his crew have always taken care of me when it comes to my truck. Ive never had any issues with any work theyve done. All of the guys there know their stuff. I always recommend Monument Auto to anyone who wants quality work at a fair price.

I was sheepish at first in trying out the shop but I am glad to have had the pleasure in doing multiple business with Monument Street Auto. Gary and staff are honest, polite, and pretty fair. Now I mainly go in for routine work, (oil changes, tire rotations etc.) but I have had a good amount of major repairs done to both my car and my wifes car and have never had any issue afterwards. I have been going to them for at least 3 years now, never had a complaint yet. I highly recommend anyone to give them a shot. (Of course as a consumer do your research, I cant stress enough why its important to go to people who are ASE Certificated. Also look at pricing on parts you need, know your car! A lot of people these days think they are getting gouged at car shops because they dont do their part in research. I never feel this way going to Monument Street Auto. The owner is always willing to listen and work with the consumer.

Very helpful and willing to go the extra mile for a customer. Also does not overcharge or try to pressure you into service or repairs like some other shops.

Nice people; good prices; not always quick.

Mr. Church and his crew do fantastic work and stand behind it. They are reasonable and efficient.

This place is nice, especially convenient for people who work on Hopkins medical campus, Gary and his team is professional, also the price is fair.

I had an auto repair at this shop and the Staff was very knowledgeable and accommodating.

Great people, great service, great prices! Always great to find a trustworthy mechanic!

So far so good, Gary seems very polite, honest and trustworthy. Im taking my car down there Monday Nov, 20th for inspection. I already know what might not pass and Im looking forward to see the response from their mechanic. I will be posting a update after my appointment.Update: They did the inspection and I learned that another company that did the pre-inspection obviously didnt even look at the car. I was told by that other company all I may need is struts. Gary personally took me to my car and showed me what they found and it was a bad sway bar, a few lights out and the back breaks were so far gone they were practically bare metal. I have to say, Monument Street Auto Care is the most honest, professional auto shop I have ever dealt with. After he showed me the issues he worked with me financially to get the issues taking care of. The initial estimate was higher than the final costs because they were so honest they let me know that a procedure that they normally would bill for didnt need to be done and subtracted that from the final bill. This auto shop will be my go to shop for any future repairs because everything I experienced with this shop was great from the start. They were honest, professional, timely, organized, the staff were nice and helpful and they really show you they care about your situation and the car they work on.Thank you for such a pleasant experience Monument Street Auto Center!!

Work excellent timely ez on the pocket great staff

The people are friendly and the respect they show you is appreciated. They call you before replacing anything and see what you want to do.

Good service, good people!

Me and my brother always take our vehicles here. The customer service is awesome!

They scheduled me the next day for my Uber/Lyft inspection. Very friendly and professional.

I have been taking 2 cars to Garry at Monument Street Auto for 6 years. He and his staff are routinely fast, thorough, and do high quality work.

I took my suv here to get inspected by a potential buyer. After inspecting the suv i noticed they hadnt put the tires on even after giving and going over the printout of needed service. When i said something about the tires, they quickly threw the tires on and we left. A week later another buyer came to look at the truck. As soon as they took off on a test drive I noticed that the back left tire was wiggling dramatically. I quickly signalled for the driver to stop. The tire hadnt been screwed on all the way. I or the driver could have been seriously injured or property damaged. Its basic mechanics.

Excellent service, communication, and punctuality!

Great repair fast and easy Scott Grace

This place is my life line😀

Is safe to park in.

A little pricey convenience

Excellent service, highly recommend it

One stop shop for your car needs

Being directly

A little expensive but they get the job done.

Highly recommended!

Good service

Great service