Great job with my transmission. Thanks guys
Not bad, the prices are a little high but not overtly so. I wouldnt hesitate going back but I would call around to proce compare first
Professional and quick service, honest feedback and suggestions, and upfront pricing.We did a price check on our car needs, and this location was the most reasonable. They did not rip us off or try to convince us that we needed more than we actually needed like other locations nearby.They provided detailed information on the condition of the car and why. For example, he explained that Jiffy Lube gave us the cheapest and low-quality oil and filter for our car. In other places, they don’t tell you anything and if you ask how was it, they say “uh. It went good”. We appreciate that they provided us transparency with our car, a rare find!
These guys are awesome! Even working under covid restrictions which severely limited the ability to have all of their techs in the shop at one time. They got my front end aligned and my new tires on and had my truck ready to go before the time they promised. Great staff and owner!
Thank you for doing a thorough and professional oil change without the need for an appointment, and at the last minute on a Saturday. Much appreciated! I will definitely be back. I felt my car was in good hands and that they actually cared about my car and doing things right. Plus, they could not have been nicer. I am a happy customer and excited that they are so close and convenient in Hampden.
Hampden auto offered me some grade A service. I approached them with a specific budget and they worked hard to offer the most they could, while considering what my truck needed and ensured the most with what I had to work with. I have recommended this shop and will continue to anyone with car trouble. The service is friendly and reliable and as a person who knows my way around an autombile I can confidently say I trust this crew to provide honest diagnosis and service.
Friendly staff and efficient autowork!
I doubt their honesty
I went here for a few reasons the main one was an oil change. Let me tell you! BEST CUSTOMER SERVICE! They was fast and efficient with the oil change. My other reasons to help mind what was wrong with my engine and new tires. They laid out everything that was wrong and gave me the best price option. Everyone was super nice. Also, it’s a small business so remember support local businesses before large companies! Stop reading this and go check them out!!! Definitely will be referring friends and others:)
Great, honest, and hard working people. I called them today, desperately trying to find somewhere to patch my tire, and they werent able to answer at first so I hung up without leaving a message. They cared to call back anyway and ask how they could help. I was able to get my tire fixed the same day and they also let me know about some other things that were good and could be improved about the status of my car. Thanks guys!
Came in for a tune up and to change my tires. I am very impressed with their prices and diagnostics. The dealer told me I needed to clean my break pads so I asked Hampden to check it out for me and they opened up my break pads and showed me that there was no cleaning necessary. Good to know that they didn’t just do the job even though I didn’t need it. I’m happy to find an honest shop around the area.
Great experience! I had actually bought a Groupon for an oil change & tire rotation. Their location is great. While youre waiting you can bop on down to The Avenue.The employees that I met were kind and cheerful! And they washed/vacuumed my car on the house. Will definitely be coming back for all my future car needs!
They are a new business so I decided to try them out. Took my car for oil change and check engine light. Oil change went fine, but the check engine light diagnostic was scary. The owner seemed to be guessing and trying to be professional at the same time. I wouldnt trust them past an oil change. They dont seem to know their mechanical stuff. AVOID!
Great customer service. Got my vehicle in for a valve stem replacement. Was able to do it the next day as they were busy. I found that they had better prices then the the other auto repairs in the area for my vehicles particular issue and future services it needs.
Family run. Great work. Honest people. We appreciate having a mechanic we can trust.
Rip off! When I called to see when my vehicle would be ready I was told a price double what was originally quoted. I eventually was able to talk the owner down to $100 over the quoted price and he acted like he was doing me a favor. Do NOT use this mechanic!
Sam, the manager, was great. Needed an oil change but he also gave me great advice and info to keep my car running smooth. Looking forward to coming back!
My husband and I took our truck there to get front end work done. Well when we got the truck back it was more out of line then it was when we took it there. Then I took the truck to pep boys to get a alignment done and they couldnt do it because Hampden auto messed up the work they did. If I could give them 0 stars I would. I had to put out over 900.00 for there mess up.
I slid on some ice and ended up hitting a curb at a pretty good speed. I knew the alignment was out but I also feared there was more damage to be discovered. Sam at Hampden Autocare was was able to quickly diagnose the problem. Thankfully, all I needed was an alignment. It sucked hitting that curb, but at least I got a good mechanic out of it. I will be returning to Hampden Autocare for all of my future service/repairs.
Ive only been once, but I will be back. Theyre within walking distance of my house and offer friendly and trusted service.
Work done on time nice people
Great place for everything car related
Always friendly, reliable and reasonable.
Very impressed over all
Very friendly and efficient service!
Quick service and the manager was great.
Not impressed! Sloppy work and overpriced....
Amazing service!! Quick and efficient!!
Great guys
Excellent service & customer service!
Kind and very fair. Second service and will be back.
Way overcharged for an oil change and used an impact on my wheel lug nuts for a tire rotation so that they’re impossible to get off by hand.
Brians Auto Care is now Hampden Auto Care