I like their honesty and friendliness.They will take care of your car. Their service great! 👍

Great Service, great mechanics and most importantly honest. They won’t suggest you need work you don’t and if you need work and they feel it’s unnecessary they will advice against it if they deem it to be a problem that won’t affect the overall performance of your car. As a consumer you just want to feel that your mechanic is not getting over on you and these guys go above and beyond to make sure that’s the last feeling you have. I was recommended to them by a longtime customer and then I became a longtime customer and I’d recommend them to any friends or family looking for reliable and trustworthy mechanics. Much love and appreciation goes out to those guys especially Darren who displayed overwhelming professionalism.

Great mechanic that NEVER over charges and fixes it right the first time.

This is a great local business, there is no unnecessary up sell and the work done was high quality, fast and friendly. Will definitely recommend and return. Just get there early its first come first serve reservations are only for the day not the time.

In within minutes with a smile and out with such joy...thank you!!

Prompt service, took less time than I thought, and they were able to fix what other car shops couldnt. BIG recommend.

GREAT PEOPLE FAIR HONEST HARD TO FIND IN TODAYS WORLD

Always a great experience with knowledgeable people who wont work on your vehicle if a service is not needed. I live an hour away, but take that trip for reliable and great service.

The desk attendant was pleasant and attentive. The mechanics handles my vehicle with care. All employees were very professional on their communication and interaction. I would highly recommend Charing Cross Car Care for quality service.

Wonderful service, with excellent customer service. Communication before work is performed was perfect. Good place with ethics and honesty.

Outstanding, knowledgeable mechanics.The are truly the BEST!

Great quality work in a timely manner. They kept great contract with me and prices were very reasonable. They were honest and came in clutch for me. Thank you guys so much!

Called to compare prices on a brake job, solid information, concise and prices that were more than fair

Good guys. Always do an awesome job and take care of their customers. Never leave feeling ripped off or taken advantage of.

Thirty years of excellent service and honest evaluation. Fair prices too.

This is the only shop I actually trust. No upselling, just honest work, well done.

Highly recommend bringing your car to this shop for any mechanic needs. Been getting both vehicles serviced here for several years. Best mechanics in DMV

I LOVE this place! Excellent service from check in and excellent work performed at reasonable prices. The staff is always warm and friendly.

Ive been coming to charring cross for years always respectful and there work is guaranteed...10 stars 😊

This is an honest service that tells you whats really going on with your vehicle.

Great service. Dependable

They replaced an alternator and pulley in less than one day. On a day (mon) when extremely busy. They also advised against replacing a serpentine belt. I was prepared to pay for that belt. I would have been none the wiser had they pushed for that repair. They seem honest and really cared.

My boy are the best they do the job right the first time the price is high but u know the deal we pay for good job done right keep up the good work K.C.

Godly, honest professionals at work here!I discovered Charing Cross Car Care Center years ago after the trusted mechanic I used took a position in South Carolina as his wifes job transferred there. I prayed that the Lord would direct me to a HONEST mechanic considering past experiences with other mechanics that did poor service, upsell stuff you dont need or want and try to rip you off. One day I was listening to Dave Serios showU Auto Know where I did need work for my then Buick Century,after I talked to him, he immediately recommended Charing Cross Car Care Center. If you dont need something donetheyll tell you. If you do, after their explanation you will understand why. I strongly recommend anyone needing work on their car other than preventative maintenance you do yourself go to Charing Cross Car Care Center. You wont find a more godly, HONEST,competent team anywhere else.

I have going going here since the 90s, have sent quite a few others there they all were impressed. Even though the world seems to have so many places with no CUSTOMER Service, Charing Cross is not one of them. They are not so greedy for money that they would over charge. They do exceptional work, at fair prices.

Fast, reliable, honest service at a reasonable price!

I was looking for the honest, reliable, and wallet friendly place for a long time...and I think I found it. My neighbor recommended Charing Cross and I couldn’t be happier with their service and price.

Reliable service and great pricing. Always will to help find away to save you money and good customer service, if anything goes wrong you can bring your vehicle back in.

I love this place because they are honest and do awesome work. Ive been going to them for years and not one single complaint. They are always nice, explain things to you if you have a problem, and always have the best price.

The mechanics are honest in telling customers what the problem is with their vehicle. They don’t overcharge for services and provide excellent services.

Good people and fair pricing

Great place to have work done to your car B

Ive been coming here for yrs. Excellent service!

The owners and technicians are top notch. I have been going here for over 25 years and have never been dissatisfied or disappointed. Fair, honest, and precise. I give them ten stars.

This place rocks they do what they say and are very reasonable and honest...💥💥💥💥💥💥‼️

Best place. Super honest people. Very knowledgeable. A real asset. They never discriminate against me, being a woman who knows nothing at all about cars. Im so lucky I found them. Been going here 4 years.

Weve been using Charing Cross Car Care for over 20 years to service our cars (Ford, Honda, Toyota, Mazda, Subaru, Kia). Always reliable service, reasonable prices, and dependable work. Not the kind of mechanic to upsell work; they do what is needed. Theyve also looked over a few used cars we were thinking of buying.They do not do MD state inspection.Make an appointment for quicker service.

Excellent customer service. Larry was extremely helpful through an unbelievable ordeal. First class service. I’m a customer for life.

They do good work there but Larry the person at the desk when you come in does not have a good customer relations attitude. The way he interact with people makes you think twice about spending your money there. The rest of the workers are fine.

Very professional with their services. I am satisfied with the work they did on my vehicle.

We have been a customer for 20 years. Darren is very knowlegable and always provides great service.

Dropped truck off in the morning to be diagnosed. They called by 10am and made me aware of the problem. Charged reasonable price to fix truck. Definitely recommend.

Long term customer for three old Toyotas. Very workable. Customer and pocketbook friendly. If it’s not right bring it back!

Honest service with very reasonable pricing. They do not present you with a list recommended nonsense unless they truly see something wrong. They have plenty of business to not have to constantly play the upsell game like the big chains do.

My last 2 cars Ive taken here, exclusively, for repairs. They are awesome! They do great work, are honest, respectful and always complete my repairs quickly.

Reasonable prices,and the staff are good mechanics,and honesr

Went there to get my car tire plugged and they did something but didnt tell me that my tire was in bad condition. Two mornings later my tire is flat and i call back to be told dont blame it on the plug. Do not go there if you want a mechanic that tells you exactly how it is. They will let you drive away knowing that they are putting you in danger. Never again. Some issue that was easily solved by just saying look we patched it but you are probably going to need a new tire. Come on its not that difficult.

Totally upfront & honest. Not cheap, in price or quality, but completely worth it. Been going for years.

Great place, just used them today for emmision diagnosis and repair. Extremely satisfied with the work and the time it took.

Had a 76 240 Volevo that they worked on a long time ago and recently went back. Other than a few grey hairs on them and me, it was a pleasure to have Darren and Larry work on my Infiniti vehicle. They are honest, knowledgeable, and work hard to work with you. Perhaps the best compliment I can provide is that Id send my own mother there and you can feel comfortable doing so too.

The mechanics at Charring Cross are awesome!Darren and Larry and the crew are very professional, knowledgeable, reasonable and are the BEST mechanics in Maryland!!! I recommend them to everyone!!

Had our fleet and my personal cars taken car of by Darren and Laury for years. Always great dependable work. They will tell you what your vehicle needs and never run up the price.

They are honest and wont jack up prices.

I have been coming here for 6 years - never had a problem with service or repairs. They wont tell you something is needed unless it is, and the price is reasonable and less than the dealer.

Honest guys who do a great job and dont try to up-sell or gouge you. Ladies you can be treated respectfully here.

Ive taken my cars here for years, driving over 25 miles to do so. The reason? I get straight talk here and none of the SHAKE DOWN tactics I notice at other auto repair shops. If it needs to be done theyll tell me. If its unnecessary theyll let me know that too. I get the service I need to keep my vehicles on the road and none of the extra drain on my wallet for unnecessary work.

My family has been getting car care here for 4 generations. Good mechanics with great customer service skills.

Finally found a great mechanic shop thats fair, honest, and reasonable! I no longer dread taking my older car in to be worked on - this place is legit.

👍🏾💪🏾 yo and Sunland

Top notch mechanics, top notch cutomer service!! Enough said!!!

Always do great work!

Awesome!!

Charing Cross Car Care is the most reputable auto center Ive ever encountered!! BRAVO for the tremendous service and honorable practices.

Charing Cross is THE BEST repair shop you will EVER find for your vehicle, BAR NONE!! The mechanics here take their jobs VERY SERIOUSLY, unlike over at Merchants Tire, GoodYear and Jiffy Lube where they have their boom boxes blasting in the service bays....laughing, lollygagging and horseplaying all the time while doing a shabby repair job on your car. Not only are the folks at Charing Cross VEHICLE SERVICE EXPERTS, but they are HONEST....wont try to stick you up for a bunch of bogus un-needed repairs like the dealerships always do. On top of all that, their prices are reasonable and they are personable. Bring your vehicle repair needs to them, you WILL be GLAD you did, and you will tell others to do the same....just like I always do!!!

10+ years of great experiences & we happily drive 20-30 minutes each way

Always on time, always fixed correct, always honest. Been working with those guys for 30 years.

These guys are competitively priced and wont rip you off. Ive been using them for over 27 years.

I have 2 cars and these guys have always been honest and fair . I will not take my car any where else.

Great prices

Great service, honest answers

Good service..