user
Walter Jays Collision Center
3826 North Point Blvd, Baltimore, MD 21222, United States
Appearance
Walter Jays Collision Center
Comments
br
Review №1

Great service! I come in for regular maintenance and body work if needed. Very professional and honest.

Ol
Review №2

Excellent work: looks great, and they promptly handled the claim, scheduling of minor body and paint work I needed, quickly completed the work in 1.5 days, and provided a courtesy shuttle to and from my home. Owned by an Air Force veteran which made for good conversation on the shuttle rides as Im an AF veteran too.

Do
Review №3

This business is a God send to me. I practically destroyed the underside of my car hitting a piece of road debris. The team at Walter Jays restored my vehicle to its original state and maybe we better. They showed immediately that they cared about me and offered solutions. Within an hour or so after entering their office I was in my rental and in good hands. I cant say enough good things about Joe and the team there. Thank you!Go Air Force! .....and Navy!

Cl
Review №4

Very respectful employees I i need anymore body work done ill definitely be going here

JR
Review №5

Very kind and friendly service. Great Attention to detail

Ra
Review №6

Walter jays took 3 weeks to fix my front bumper of my car. They told me it would take a week then they kept pushing it back giving me the run around. If you tell me a date and time it will be done i expect it to be done at that time and day. Not bring considerate of what i need to do. But for the most part the car look good.

An
Review №7

They fixed my car after an accident. Body work, painted and detailed my car. When I drove it out of their lot it Looked like I just drove it off of the showroom floor. The people here were efficient, very knowledgeable and helpful. When I left my car to get the work done they had a rental car waiting for me to drive home. They go above and beyond to make there customers happy.

Ly
Review №8

They gave me a good estimate on my headlights and scratches on my truck I just cant afford it right now

Br
Review №9

It was a good experience.. knowledgeable and staff

To
Review №10

EXTREME ATTENTION TO DETAIL. THEY TREAT YOUR CAR LIKE ITS THEIR OWN. THEIR GOAL IS 100% SATISFACTION. i HIGHLY RECOMMEND THIS SHOP TO ANYONE LOOKING FOR COLLISION OR CUSTOM PAINT WORK.

Ma
Review №11

I just picked up my car from Walter Jays, it was being repaired for an accident at the beginning on the year. The repair took a little long but that was because their was more damaged under then what the adjuster knew about. And Walters did a great job communicating with my insurance to get everything covered. Everyone who I dealt with was very friendly and full of information. And then to top it all off my car was a minivan that I drive 4?kids around in all the time so that means it’s always full of crumbs and fries. Lol, Walter jays not only repaired the damages but also washed the van and did an amazing job vacuuming it!!Thanks a lot for everything

Mo
Review №12

I tore the wheel off of my axel and I needed a lot off body work done. My car was at another location but they quickly picked it up from there and worked with my insurance to get everything settled. When I came in to pick up some things from my car they were really kind and helpful, especially when asking questions about other issues my car had. They are a really great shop to work with and they got my car back to normal!

4
Review №13

What once was the go to body shop is now the never go to body shop. I took my car in for what should have ben a easy fix and turned out to be a nightmare. I had the car back 3 times for a rattle in the door. They finally got that right by removing plastic pieces that were in the bottom of the door which Joe L had told me were there but didnt know where they came from. What? They broke my power mirrors in the process telling me that they were past their life expectancy. They misdiagnosed a problem with my window and charged me 400 for a power window motor that wasnt needed. It seems that the owner is semi retired and the daughter is running the shop and has no clue obviously.My family has been taking vehicles there for years but that will be the last time.

Pa
Review №14

I trust them for most of my body work. They do good work and are more cooperative than dealerships.

Br
Review №15

I was in an accident and decided to take my car to a family owned shop. Total cost for everything was almost 7k & I regret giving them every penny. Any time I called whoever was at the front desk was so rude, and shouldn’t be in customer service. Numerious things were missed, I was matched with the wrong vehicle. Initially quoted 2 weeks, took a month. It was just always something until at one point she turned the phone over to Angel. She is the ONLY reason I gave one star. Now on to the actual body work.. I had scratches on parts of my car that weren’t there previously. I even had scratches on parts there were new. My car makes noises when running & didn’t previously (2014 w/ only 30k miles). There was substantial damages done & I trusted them to make them like new & I shouldn’t have. I wouldn’t recommend this place to anyone unless you wanted to be treated horribly & want your car to get a botch job.

Ja
Review №16

My name is Jarde I rate Walter jays with 5 stars, I am satisfied with the work and how the detailing on my car and inside.they work with me and they gave me a reasonable price.when I picked my car up today it looked like I had a brand new car.I would recommend my family and friends to bring their car here.

Va
Review №17

Great customer service.

Gi
Review №18

Great people quality work. Only place I go now

ni
Review №19

I agree with Wes s I know the individual personally he did not get paid for his labor.

Ra
Review №20

Poor customer service. truck left scratched. After bringing it to their attention they called my a liar. this shop also work too close with insurance companies. Never again will I help this local shop. BEWARE....

An
Review №21

This place fixed my van like it was brand new

Mi
Review №22

I wouldnt go anywhere else Sharon and Angel r the best 💪💯🙏✨

ke
Review №23

Good quality work with attention to detail

Je
Review №24

My fiance Jeremy Clark who needs a job.

Pa
Review №25

My husband has been there several times very satisfied

Me
Review №26

Wonderful and friendly service always

Jo
Review №27

Joes the man!

Ve
Review №28

If u got insurance claim go here

Information
11 Photos
28 Comments
4.2 Rating
  • Address:3826 North Point Blvd, Baltimore, MD 21222, United States
  • Site:https://walterjaycollision.com/
  • Phone:+1 410-282-4207
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations