I was told by Sam that they were having trouble getting the Emerald flat paint so I purchased the Duraration matte but really wanted the Emerald. Waited till the next truck delivery and still no Emeraldor knowledge of when it would arrive. That Sunday I received a call from Sam saying it just arrived and to bring the Duration back and would exchange it. I was so thrilled that he remembered and called. Thank you so much!!! Never expected that!!!
Had a wonderful experience at the Sherwin Williams store in Ellisville, MO. Great service, knowledgable staff(Sam hits a Homer!). Great products. Shop there and ask for Sam!
I was recommended to use Sherwin Williams by my painting contractor, Barry Eagle and he was right on. I really enjoyed the professionalism of the entire staff and their tremendous knowledge. The paint was excellent and Barry and his son did an excellent job for me at a very reasonable price.
Always amazing service. Definitely will be a return customer for life.
Friendly, efficient salesman and order was filled in a timely manner. Always happy with Sherwin Williams paint!
We started using Sherwin-Williams paint for our house interior and were surprised and pleased with how well the paint coated the walls. Based on that experience, we chose Sherwin-Williams again for our outdoor painting project. We utilized the Color Advisor program on the Sherwin-Williams site, It was frustrating trying to use it on the phone but performed well once on our PC. It was easy to select different areas of our uploaded photos and paint them with the color we thought we wanted. The Color Advisor allowed us to see our color choice wasnt that great and we chose a different color that we love. The experience in the store is pleasant, the sample cans are generous and priced reasonable given the amount of paint. We were able to paint an entire wall with one sample container. The staff are helpful and knowledgeable and the process for waiting on the paint and checking out is easy. I appreciate the steps they have taken to make the customer feel safe during the COVID pandemic. All staff wear masks and respect the social distance.
Staff is always super friendly & helpful!
We had our home being painted and the painter said go here, so we did and they very nice and knowledge staff!
Sales associates were very friendly and helpful. The lady that advised me on different colors for my bedroom project has a very keen eye, so helpful. Love your paint rich in color and great variety of colors..ThanksWould recommend this store and paint, it was nice to see people willing to take time and help... felt like a customer based service.
Love my local store for their service knowledge and selection... Spacious inside to do what you need.
Great service and extremely helpful and knowledgeable sales associates.Quality paint and paint products.
Will not be going back to Sherwin-Williams even after this crisis subsides. As a contractor, I demand quick access to the materials necessary for our jobs. Myself and my employees are extremely effecient in the services we provide, and have never offered excuses or asked a client to understand various reasons their job is on hold. We excel because we get things done. My suppliers are going to be held to the same standard. If this store is okay with paying a couple guys to lounge around while I stand outside needing paint and then open the door and tell me I need to call for service then the multiple thousands I spend there each year is going to Benjamin Moore.
Employees are always extremely friendly and helpful. The store is always clean. The paints go on smooth and look great.
The store on Manchester Road has a Paint Guru that can match paint perfectly even if the old paint is dried up and the Sherwin Williams product had been replaced with something new. He was awesome and I patched my bathroom without having to repaint the room! I will be back any time I need paint and recommend him to my friends!
The sales associate was extremely helpful. The particular deck stain I came in for was no longer sold. I was doing a touch up of my deck so they found a stain that would work. I appreciated the time they took in explaining everything to me.
Hayden was very knowledgeable and helpful! I am no good at choosing paint colors and types of paint but he made it very easy for me to understand. I bought my paint and was out the door in a very reasonable amount of time.
The friendly and knowledgeable staff. I have been buying paint from Lowes for years. Recently we worked with an interior decorator Ashely Jane Interiors and she recommended a paint color and brand that Sherwin carries. When I came in there was a discount sale running which was a plus, and the staff helped me with every aspect of the project. I had crown moulding issues, a patched ceiling hole due to a ceiling fan move, ceiling paint requirements, and walls, all of it they helped with.
Not my usual store, used for convenience. Phoned in order n still waited as of a walk in. Not unhappy with products, service was poor tho
Helpful crew. They seemed knowledgeable about the products they sell. One person was able and willing to get the right combination of paint and sand for my textured walls.
If you need any help with paint, go here. I dont weeks trying to match paint colors and within minutes they had a perfect match. Really helpful staff. Just because they look to be in high school doesnt mean they dont know what they are talking about.
Excellent quality of paints and customer service!
Great store. Brian took a ton of time to help me figure out the right products for my garage renovation. Very honest and even recommended a product they didnt sell for part of the project.
If you are remodeling and are planning on painting this is where you should buy your paint. The is easy to use and looks professional. This is where Professional painters get their paint. They have sales every once in a while.
They had a lot of good help, and advice to questions I had about painting my walls.
Both employees were very knowledgeable and helpful. I always come here to purchase my paint. I do with you sold smaller samples of paint. I have 2 quarts of paint that I cannot use now
Well educated people working there to help you with what you need.
Friendly, knowledgeable staff
Great group of guys in here so helpful and informative
Very knowledgeable associates. Both associates went to the extra mile to make me happy. I was very pleased with the service.
The person who waited on me was outstanding. So helpful with suggestions about paint. I had no clue
They have excellent paints and stains and a knowledgeable person to help you select what you need.
Friendly people there. They help me pick out the right color. They also matched my paint to my ceiling color so I didnt have to paint the whole ceiling, just the spots.
They are so helpful and nice! Super knowledgeable about their product. Brittany and John are the best!!
Great products, great in-store experience!
Very helpful I had a situation with some wood and they took care of it for me thanks Sherwin-Williams
Great products and service. Brian was great.
Average paint store. Nothing super impressive. Could probably get same quality cheaper at Lowes.
Easy in and out. Efficient staff
They were awesome and so helpful!
Nothing but professionalism, knowledge, and support!
Great selection, professional staff
Staff is very knowledgeable and fast
Very friendly staff and helpful
Excellent Customer Service!
Staff is friendly and knowledgable
This is where the pros go.
Confused about the paint I ordered on Thursday, but scheduled to pick up on Friday when the sale started.
The service and product are great!
Super helpful staff
Great service!
Super friendly and helpful staff
Always helpful, free coffee is pretty good
Great service
Product knowledge
Great service
Nothing that I can think of.
Good service
Too expensive.
Watery paints