I didn’t order from this store but online and this is by far the worst shopping experience I’ve had to date. Ordered a bedroom set in early July 2021. Was originally told my stuff would be delivered mid-August. The delivery day came and there was no furniture. I called customer service and they said the date had moved to late September. I was annoyed but thought that was still a bit reasonable with it being the pandemic and all. To make a long story short, it is now November 6th, 2021 and I still have no furniture. It’s well past the last delivery date they gave me. I checked my account today and there is still no word on where my furniture is. I’ve been sleeping on an air mattress for 3 months now. I really liked the bedroom set that I saw online but I’m about to cancel my order and take my business elsewhere. Never again!Edit: Only good thing I can say about this place is that their customer service reps were really kind and helpful.

Been shopping around for furniture past few weeks. Furnishing my entire home. One of the items I’m looking at is sold at several stores. The Trinell king bed. Ashley’s price was the best by a $35 they were selling it for 464. Big lots has same bed for $500. Took pictures of each items price to reference. Went to make purchase on Ashley’s website. Advertising this huge sale only to find out they raised the price of this bed by $300!!! and now saying it’s on sale?! What a joke! I’ll go elsewhere.

We got greeted with much respect when we first e steered the store. Our sales agent Cassandra was very polite and personal and gave us suggestions on where to go for what we were looking for. Everything was very well organized and in decent viewing shape. We never had anything pushed on us and never felt obligated to get extra things with our purchases. Very great place to go shop and will be coming back again in next few months to finish house furnishing.

Customer service was excellent. Store was nice and neat. We were greeted upon entering the store. Ronte was excellent and answered all questions. He went over everything in full detail. Will definitely visit again and recommend to others.

Always someone at an Ashley store with superior service - Chad is that person here and should be the case study of how customers should be treated. Huge selection of couches, tables, etc. of which Chad was knowledgeable of. Asked many questions and helped us find exactly what we wanted in the area we had.

Customer service lady had very bad attitude, did not arrive during estimated delivery time (and she had the audacity to say that I should’ve canceled my stuff or reschedule the delivery if I had stuff to do like ummm…no deliver my furniture when you say you’re going to. No one has the time to waste the whole day. Carol house is significantly better and their furniture is better too I just you go there.

Very quick and easy experience! The sales team were nice and knowledgeable! We will definitely be back for our next furniture purchase!

Decent selection but a bit pricey and they have nagging salespeople like most furniture places. I also don’t like that they display their prices based on financing, so instead of saying the actual price ($2,000, for example) it will say “$49*” and then “*per month” in small font. So stupid.

We had a great experience here! Our sales guy was Carlos and he was very friendly and helpful. Would highly recommend!

They are cheating with customers! Extra insurance will never work for your furniture! They are delivered damaged furniture and didn’t compensate it, didn’t replace! I will never forever recommend Ashley. They change manager but the new manager also didn’t help us. So you could spend thousands of $ and you will be lucky if everything works fine and you don’t need any call back or assistance with some kind of issue. Run away please from Ashley!

Me and my wife had the worst experience there today I’m only giving a star because you have to JASON MEYER (person in reddish color shirt) DAVE MURRAY(tall person in blue shirt) either they discriminate against African American and LGPTQ+ community or they choose what type of people that they want to help because I see that there’s fellow African Americans that gave good reviews which is why I didn’t mind to go to that location…… (there was a black man that was shopping and he lef becaus of the same reason….So me and my wife walk into the store 3 white store associates standing in a group see’s us didn’t say anything at separate times each one of them passed us NO HELP and JASON MEYER had the worst attitude ever so I just decided to walk around there they are greeting all the people that are white helping them 😡 never again will I shop there or recommend ….. P.s. YOU CANNOT GET IN CONTACT WITH ANYONE ONCE YOU CONTACT THEIR CORPORATE OFFICE BECAUSE THEY ARE A franchise 🤦‍♀️

We spent the entire day looking at couches and nothing compared to Ashley. The showroom, employees, and service were all fanatic. Derrick especially was great. He explained the features and benefits of the different couches and made the buying process extremely easy. Highly recommend Ashley.

Customer service was excellent. Store was mice and neat. We were greeted upon entering the store. Ronte was excellent and answered all questions. He went over everything in full detail. Will definitely visit again and recommend to others.

I’ve spent weeks looking at couches for a great room and nothing compared to Ashley. The showroom, employees and service were all wonderful. Brennan was especially excellent from the moment I walked in, to giving me knowledge and space when I asked for it, and finally for being prepared when I was ready to checkout. Wonderful customer service and I highly recommend Ashley.

My family and I had a very great time shopping. The staff was extremely friendly yet gave us the space to look around without being annoying. We ended up buying a sectional for a great price. Definitely recommend these guys if you’re looking for quality furniture at a reasonable price and top notch customer service.

The Kirkwood, MO store has been absolutely terrible to work with! First they did not deliver any of my furniture on time, then it was sent in several trips (needing me to be home for each delivery), and then they didn’t deliver two items and failed to notify me. Now, I don’t have the matching pieces to the bedroom set I originally ordered because they were discontinued. If that wasn’t bad enough, I still haven’t received a refund for what wasn’t delivered after calling and visiting the store several times. Unbelievable! Some of the worst customer service I’ve ever encountered.

Huge inventory of great furniture, we found just what we wanted and Brandon was very helpful making it a very easy experience!

This is the 3rd time weve made a furniture purchase with Ashley. We like their furniture and it has lasted for us. They are communicative about delivery too.

Dave at Ashley Furniture was very knowledgeable and accommodating. We were able to find living room pieces which will work perfectly in our home! Thanks to Dave for helping make our shopping a positive experience

My husband and I bought our dining room table here, and we had a great experience! Our sales associate, Claudia, talked us through all of our options when it came to payment and delivery, and we never felt pressured to have things tacked on that we didn’t want. We would definitely shop here again!

My experience was absolutely fantastic. All my questions were answered to my satisfaction and I left the store having ordered my product successfully. I was a happy camper. Carlos did a fantastic job helping me and I have absolutely no complaints. I would highly recommend Ashley furniture store.

Ali was such a great salesman. He was so helpful and made sure all of our questions were answered. We ended up purchasing a bedroom set and love it so much! I would definitely recommend Ashley furniture to anyone!

Ashley is great and Candace was super helpful and nice. Candace spent a lot of time listening to what I was looking for, walked me through furniture matching what I wanted, and helped make my decision

The sales associate customer service was great he introduced himself to my mother and I. He assisted use with any questions I had and assisted me with getting a couch. If i chose to get any other items I would prefer him to help me through the store

I had a great shopping experience at Ashley Furniture! I was great upon entering, which I appreciated being noticed as a valued customer! My sales person was very helpful in answering my questions, finding the items I like online on the showroom floor and matching online prices! The salesman was not overbearing and allowed me time to shop and browse the store without following me around or telling me what they think I might like. I really enjoyed this shopping experience and I plan to buy more furnishings for my home from Ashley!

Had THE most amazing associate/expert/customer advocate that I’ve ever had at Ashley! Candace Y. was the best at providing me options, service and an awesome friendly attitude throughout my entire experience. I’m the shopper type that typically knows what she wants, doesn’t need a lot of help, but also someone who appreciates a sales associate that listens, is there when you need them, honest, trustworthy and most of all FUN! Thank you Candace for being everything today!!

Ali was on it from the time I walked through the door! He was very accommodating and knowledgeable of the product. He was able to get me exactly what I needed. I recommend this location, Ask for Ali he is the best.

Worst service and customer service ever order a new mattress online got the confirmation and said it would be delivered on a Monday got a new rescheduling on Monday for a new delivery on Friday saying they will call on Thursday to schedule for confirmation of time on Friday . got a call on Friday afternoon trying to schedule a drop off time. I understand theres a worker shortage but I would rather you tell me that you cannot make the delivery at all than have to deal with what you just put me through good thing I didnt get rid of my old mattress expected a new one. And please do not try contacting me trying to make it right just bad SERVICE!!!!!!! And please do not give me some dumb email address to reply. Give me a number so I can talk to somebody

We just purchased a sectional sofa from Ashley Home Store. Jason Meyer went above and beyond to make sure we we completely satisfied. We will definitely be back.

We had a great experience while shopping and buying at Ashley’s! We were given space and time to look around but also had all of our questions answered quickly. Definitely recommend-great prices and selection.

DO NOT ORDER FROM THIS COMPANY!!! I was told by the sales person at Ashley that my furniture would be delivered to my residence in no more than 2 weeks. The sales person knew that I was without furniture for my children and I. I asked multiple times, “are you sure it’s going to be here by then?” To which he replied, “yes I promise.” Here we are a couple of months later and multiple empty promises of delivery, STILL SLEEPING ON THE FLOOR!! They have promised multiple partial deliveries and always have excuses. I am Completely over dealing with this company and am currently looking for new furniture to buy elsewhere! DO NOT PURCHASE FROM THIS COMPANY!!

Abysmal customer service. We ordered from them in March and it was suggested that we’d have our products in 4-6 weeks. 3 months later we were told it’d be another month. In a month we called again we’re told it’d be another month. Now we called and we’re told it should be ready by the end of October. It’s egregious no one reached out to contact us during this and we had to keep getting our calls dropped as we called their 800 number.Despite that the customer service when we went in was the worst part. No alternatives were offered, no apologies, no “well let’s try to make it right”. It was just blatant no one could be inconvenienced to care. We were told their manager would call back in a few days and we’d probably be charged a 10% cancellation fee for a product we weren’t going to see for months after waiting 5 months and probably hadn’t even been made yet. Not impressed.

We found everything we needed plus bought a new mattress and base that practically rocks us to sleep! Our salesman was very nice and got us discounts we werent expecting! This is where we buy all our furniture!

We have bought several pieces of furniture from Ashley Furniture because we always know we’re going to get something amazing for a great price. We bought our bedroom set, bar chairs and now a new sofa and coffee table. Our salesperson was not pushy but offered great customer service. We’ll definitely be back for another addition to our home.

We ordered furniture here about a month ago and we’re told delivery in 4 weeks. Then 4 weeks later we find out it will be 8 more weeks. I believe they lie about when the furniture will be coming in because this happened to our friends as well. They have been waiting months and months for theirs. Don’t trust what they quote you. It’s a gimmick. I would have rather them been upfront and honest about it. We had been willing to wait longer. They offered nothing except allowing us to cancel. A lot of time wasted!!

Betty Jones-Collins and Sann Sullivan have shopping at Ashley furniture‘s often on for 10 years because of the good service that we receive but this Saturday we receive excellent service from Carlos

I ordered a couch here in May and was told it would arrive in early August. I was disappointed with that estimated delivery date, but loved the couch, so I agreed to purchase it anyway. It is now September 11th and I still do not have a couch. I threatened to cancel my order last month and they assured me that it would be here September 14th, so I agreed to keep it. When I called two weeks ago, they said it looks like September 28th delivery. Today, I was told it is now October 2nd. How on earth can it take 5 months to get a sectional and why are your sales people not giving people more realistic estimated delivery dates?? Had I known Id be waiting this long, I definitely would have ordered elsewhere.Edit: Since I posted this review, my delivery date was changed to November 16th and then once again changed to December 7th. Still no couch. Do not buy anything here!

Great customer service. Such a wonderful behavior of sales members. Specially Ervin who works at 14101 Manchester brunch.

I have bought furniture from the Ashley Furniture location in Ballwin twice now. Both have been good experiences. The delivery on my couch took a lot longer than expected, but that was in 2020, so it makes sense and is by no means the stores fault. The salespeople are nice and knowledgeable and I would recommend this location to friends and family.

Friendly and very helpful in helping my wife and I purchase a living room set.

Derek was awesome to work with. He provided a wealth of knowledge and wasn’t pushy at all. I came on two visits and he was pleasant each time. Glad I bought my mattress from here.

I always have a great experience at Ashley Furniture. Ali is very knowledgeable and always willing to assist me in all my furniture needs.

I’d like to acknowledge and give a huge thanks to Mickey, Store Operations Specialist.She assisted me with obtaining a full and prompt refund after the wrong configuration was ordered for a sectional. It took longer than expected to arrive, was delivered twice by professional yet friendly staff and the wait for the right one would have been an additional few months.After being told by multiple CSRs that the order was cancelled and the refund to my card would take 7-10 business days (but no one requested my refund to be processed). I finally called the store and spoke with her. She provided immediate assistance and status updates.I wish I could do more than write this review because her professionalism and customer service skills are nothing short of exemplary.Thanks 🙏 again Mickey!

We had a great experience at Ashley Furniture today. Carlos, our salesperson, was very helpful. He really knew the specifics of the craftmanship that went into the dresser and chest of drawers that we purchased today. The furniture is beautiful, well made, and we got it at a great sales price.

We had a great experience at Ashley’s. Clean, well organized store. Knowledgeable and low pressure sales person. The store had exactly the chair we were looking for AND it was in stock!!

My family and I were welcomed. Place is clean. The selection is also very fantastic. The salesman arent pushy, very patient and helpful. Thanks Ali and Mijan!

Worst service, paid for sofa on may $6500 and still we dint receive the sofa yet.We received 1 piece and that sofa is damaged.Called customer service and they are not helping us.These store people are rude when we try to call regarding our delivery.Please think twice and take a decision to buy here.

Very pleasant experience, I actually liked the fact that they give you an option to finance at such a great deal. You can see all the prices on the back of the signs. Sales people were NOT pushy at all and gave me plenty of free space to explore. And even with my not so perfect credit I STILL got 0% financing 👍

The sales lady took her time with me and was very helpful helping me pick out a mattress. We tried them all then went back again. She explained everything. I could not be more pleased. Went home and checked other stores prices on line and Ashley’s furniture could not be beat.

Derek was super helpful helping us order furniture for our new home!

Deceptively large space with a very wide selection. Two floors full of anything you could need. A step above some of the big bargain warehouses. That does mean you will pay a bit more.Service was kind and not pushy. We were just there to browse and they seemed to respect that.

Wonderful shopping experience. Helpful without pressure. Biggest outdoor selection we could find locally within a reasonable budget

Checkout was easy and fast. All items we looked at were very nice quality and quick shipments.

Terrible customer service. Salesman stated he would call or text me with a better price on a clearance item and never did. I then attempted to call the store multiple times and nobody would pick up the phone. I finally went back to ask what the deal was and was told the manager would not seperate the loveseat from the sofa. They finally agreed to sell me the loveseat seperate, but then told me they dont have the power cord for it and would sell me a $250 battery pack. Huge waste of time

Really nice furniture at a great price. Our salesman Brendan was awesome. If you haven’t bought furniture in a while check them out.

Very disappointed with Ashley homestore.Reason is we have ordered a bedroom furniture set four months back and we still havent received the furniture and no calls from then yet. Once we called we where told to wait for another month and half. Which would be 5.5 months for one bedroom set. Also we are not happy with the sales associate and sales manager. I Dont recommend this store. Bad experience.

Went in for a mattress and was fitted for the right one for me. Fast and easy.

The lady that helped me was very nice and seem knowledgeable...the only issue I have is that online was giving me a hard time to check out and my total came to be $536.00 at checkout I get to the store it’s a whole different price and was told online would have it delivered by July and in the store I was told August...I feel like Ashley furniture is Ashley furniture rather online or in the store so why the different song and dance 🤷🏽‍♀️ But we shall see when this bed is going to be delivered

Nothing but positive reviews for Ashley furniture. Staff is always friendly, attentive, and concerned with my needs, style, and affordability. This is my 3rd major purchase if that tells you anything 😊 Derek was easy to make yet another purchase.

My experience was excellent my salesman Ken was professional, patient and did what he could to make sure I found what I was looking for and that I was pleased with my purchase

First of all, that was the best experience Ive ever had at a furniture store. The staff is very friendly and they treat you like a family member! They have the most unique, wide, and large selection of furniture. As well as, the deals they give you are excellent. Overall, would definitely recommend!

Julie was amazing! She possesses the perfect balance of leave me alone to browse vs. I need help!. She tipped the scale in Ashley Home Stores favor, which convinced me to purchase my items!

When I initially walked into Ashley Home store, I was greeted by staff which Candice started helping me. She was Outstanding!!! Candice also had a lot of patience which highlighted her great customer service skills. Eventually, I pulled the trigger and purchased a bed and an adjustable base. I would highly recommend this store to others. Thanks Candice for being at the right place at the right time because I wouldnt have came back to the store, if you didnt show that I came 1st and you wanted my house to be beautiful, and to make your customer happy.

This is my second furniture purchase from Ashley. The sofa I am replacing I purchased through Ashley almost 6 years ago. It is still in good shape so will be selling it but need an update in color. My looking and purchase process was very easy both times. I will continue to shop with Ashley when needed.

The whole staff was very friendly.Im happy I chose Ashley. Setting up delivery was really easy still waiting for my items will update again once I receive my items.

Please save yourself a headache and do not shop at Ashley Furniture. We bought a very expensive couch and two rocker recliners and paid for a warranty protection. The recliners squeak horribly when you rock them. Both rockers were replaced with two more recliners that also squeak. We were told someone would be out to fix them. They did not show up. Now we are told it will be months before they can come. We want them replaced with something else that works. The store manager says call customer service and customer service says call the store manager. A big run around and thousands of dollars wasted.

I wish there was a zero star for this, we ordered living room, dining room furniture in middle of July and while selecting the products they told us it will be delivered by End of August and we were fine with it, later the date changed to September 5th and then September 29th then October 5th and now it’s October 9th, all these are estimated delivery dates and not the correct dates.. no one answers it correctly! They say it is in hands of manufacturers, they literally wasted my credit check, I am sitting in an empty house waiting for furniture, waste of time, worst customer service and they have no business ethics and they do not consider about customer relations, all they want is orders and no matter when they can deliver! It is a biggest mistake to shop here and waste months of planning your house and what furniture fits in! Shame on you people to take orders that cannot be delivered on time, I understand that you are a franchise and it depends on manufacturers but what kind of a business is that you cannot explain or Expedite the order to your manufacturers, don’t you guys talk or communicate, what year are you guys living, are there no zoom calls, webex calls, emails, point of contact to communicate! Ridiculous!I will never shop here again nor recommend this place! Don’t waste your money, and importantly your time!! You can earn money later but the time you waste is never going to come back!

Our buying process with Z was super easy! Showroom was setup very nice, will recommend to friends. Looking forward to our new living room set!

They had a huge selection of furniture and great price points. Customer service was awesome and they werent pushy... gave you some space to talk and decide on pieces, but were there if you had any questions! Also, great financing structure. Highly recommend

We ordered furniture right before Thanksgiving. and knew due to Covid that it would be a while to come in. Not once did they call me with updates on my furniture even though it is company policy states that salesmen are to call weekly. I had to call them. They store manage herself promised to call weekly and never did. I finally accepted a partial shipment after 4 months, which I picked up myself from the St. Louis warehouse and it was more than a month later that final pieces arrived and at that one piece had been misordered. I did keep all but was deeply disappointed and would not recommend using this store.

My sales associate, Derek, was incredibly helpful and patient. I was overwhelmed with all of the options, and he gave me the perfect guidance (and space) to make decisions I am happy about. I will definitely be back soon to complete the rest of my new home!

Recently new to furniture shopping, and had a great experience at Ashley’s. I visited multiple other competing stores (Bobs Furniture & Value City) and all fell short compared to Ashley’s. I took the time to visit multiple Ashley’s locations (Kirkwood and Balwin) and I received excellent service and great discounts due to the past weekends sales.

We found what we wanted and went to find a salesperson. The first one we found was on his phone, leaning and unaware. I wish we had given our purchase to someone who was more engaged from the get go. That being said, our salesperson was courteous and the process was smooth. Now we wait (im)patiently for our new furniture to arrive! So excited!

Easiest buying no pressure experience ever Brennen was so awesome nd cute

Fast, friendly and professional service. Great selection and found exactly what I was looking for. Will be back in the future.

I wanted to update my review, while we had a great experience with our salesman this location absolutely deserves 1 star. We ran into issues with our order and it’s taken over a month to get resolved. Thankfully another location stepped up to put them in check. Will not shop this location again.Our salesman was absolutely outstanding. He was the right amount of help without being pushy. He was patient as we contemplated many many many different furniture pieces. We love Ashley’s!

Absolutely AWFUL!! Do NOT buy from this company. Ive been getting the run around on returning a piece of furniture for 7 months now. First told to call delivery team. Then told to call sales. Sales tells me they dont accept returns. And they keep trying to deliver it. Theyve already tried to deliver it once and I declined it. Now Im getting spammed with automated calls telling me to schedule delivery. Ive made at least 30 calls to them and whomever I talk to refers me to someone else. And I still have no refund. I will NEVER purchase from this company again

Candace Young was a great help.She greated me with a smile and gave me space to look around without pressuring me to purchase anything. It was an all around great experience

Staff is very friendly and eager to help. It makes a difference in the shopping experience. I love my purchase and can’t wait for it to be delivered. I made a good choice.

Love the store!! First time being in store would definitely go back and recommend to friends and family! Very friendly staff! Our salesman was the Best!

This store is very nicely laid out. You are easily able to find help when you need it but no one is pushy. We really enjoyed our experience and were able to be in-and-out pretty quickly. They matched the online prices without conflict and overall we really felt like we got a good deal. Weve been going to Ashley for Several of our pieces of furniture and definitely plan to go back.

Lots of selection and a good place to start if you’re not sure exactly what you’re looking for. They said someone would be with us, but no one ever did. Several items are also available from Walmart or Amazon for a hundred dollars less. I’d suggest shopping around to see if something is significantly cheaper somewhere else. On the flip side, you can come see items in person here...

The worse customer service Ive ever encountered. First and foremost, apparently the sales rep who places the order is supposed to provide weekly updates on the status of pieces, but I never received one update unless I called to inquire about my order. Further, my delivery date got changed what seems like on a daily basis for weeks, so I thought Id be relieved when we finally had a set and confirmed delivery for our $4000 couch, but apparently the couch just didnt get loaded on the truck the day of the delivery so we did not receive it. The solution from customer service, we can try to get it to you over a week later. So now my couch just continues to sit in a warehouse where its been over a week. Managers claim they will call you back, dont believe it because I have yet to see it. Distribution managers are apparently ghosts, because they also have not responded. Even though Ashley Furniture made the error and failed to deliver our order at the set time, they dont seem to care to remediate this. Customer service is just a huge joke. I will never order from them again. I would give zero stars if it were possible.

Amazing sales staff. Very knowledgeable and patient. Helped my wife and I find a new loft beds for our kiddos and then helped us with a new mattress and bed for ourselves. 👍🏼👍🏼

The people at Manchester were great... The 1 STAR comes from the waiting/false advertising/delivery/non delivery. I ordered three pieces 2 recliners and a loveseat in the end of November 2020. I still do not have my furniture. The estimated date on the paperwork was 2/13/21. 2/13/21 came along and no furniture. After calling I was told that date was only and estimation and was given a new date. After that date passed and not receiving any furniture, I called and was told a new date. This occurred 5 times with me always calling and asking where my furniture was. After taking it to a supervisor I finally was given a delivery date of 5/8, then I called to confirm and they said that was never in their system and then it was moved to when we were out of town and finally pushed back to 5/18. I was so excited because I was going to receive one piece out of the three piece today on 5/18. The delivery truck showed up today and no furniture with no answer of why it was missing. I still do not have any furniture at this time on 5/18/21 or any delivery dates. Every time I speak to customer service they say an estimated date and then they schedule and then when you dont have any furniture show up on that date and you call they say its only an estimated date. Buyer beware. I have now waited almost 6 months to the day for my furniture and still I do not have a date of when I will receive it. Very disappointed.

Friendly, knowledgeable staff. Very quick and efficient. A pleasant experience.

Service was fantastic. Ashleys customer service was top notch. Will definitely be buying from them again.

I was smart and purchased the extended warranty on my reclining sofa that was motorized. After 4 1/2 years I got full replacement. The local store employees were great! But their call center would only get 1 star as they really need lessons on basic customer service. Thank you Brian and Christine at the Ballwin, MO store for finally getting it done right for me.

Ashley, Ashley, Ashley.......why are you this way.Customer Service is Absolutely H-O-R-R-I-B-L-E !My family spent over $5000 on merchandise from them. The end result was that we did not get what we ordered.To make matters worse no one seemed to care about it. They dragged their feet to resolve the issue. The lady at customer service told us we had 7 min. To fix their mistake because they were about to close, thanks Nikki 🤬.As of this post we still have the wrong merchandise in our house and now what we ordered is out of stock.Better off getting furniture from Wal-Mart along with Customer Service 😬😬Silver lining is DeShawn, who works in Mattresses was amazing and I can tell he cares about those he serves! Great part of the team and the only saving grace to a 1 star review 🙌🏾

No pressure, helpful salesperson, lots of good value options, easy credit application process!

I always like to browse the store. The sales lady who helped me was very patient and kind as I debated my decision

The whole team was very thorough and listened to what I needed. Everyone was extremely friendly and ready to help

Nice selection. They greet you as you come in and let you shop peacefully. I was able to take my time and when I was ready Carlos Page assisted me with my selection and Nakeesha Bejoile assisted me with the financing. Very smooth process, very professional and friendly staff. I would shop there again.

Thank you for your quick follow up and solving my issue.

Store has lots of beautiful displays. Staff was customer service friendly and store was nice and clean. I’m satisfied with my purchase. Darrell the manager was great and so was salesman DeShawn.

DuShawn and sales team provided excellent guidance and made the mattress selection decision clear and simple. Lots of options from which to choose and zoomed into best selection tailored to our needs.

Chad was great to work with at Ashley Furniture. I got the exact couch and chair I was looking to purchase.Thanks again Chad.

The sales person was very helpful the store had exactly what I was looking for overall it was positive experience

I am only giving this place a 3 star because nothing can be customized and all sold in sets. Sales rep was also really pushy!

Robert was so helpful! He knew exactly what we wanted and made sure that we ended up with just the right things! He also made sure to figure out the best deal for us! Well definitely be back!