Really good customer service. Ive always found someone willing to help me find something whenever Ive visited the store. I love their rewards program as Im able to get discounts for materials I need to complete my projects. I was not aware they have crafting classes too. I glitter stainless steel cups and make personalized shirts and Im able to find what I need here.
Everything here is at least one million dollars. You can get about 25% of their stuff for a dollar from the oriental trading company. They do have some great items that are worth what you pay for them. Thus store is set up like an office depot store. Hobby Lobby is a but nicer but not as clean. Im not sure if Id visit here again.
The focus of the store has changed. Fewer embellishments, floral picks and wedding items are just some of the things I noticed. Just feels different.
They need to work on there lines because they are always so long.
I really do love this craft store they have almost everything you could ask for in a craft and hobby store, however unless you prepare your coupon before your trip there you wont be able to get to them in the store and neither could the staff! Or else I would have given them 5 stars
They had just what I needed and the staff was friendly and courteous. I would highly recommend.
I have to return something immediately and everyone was very pleasant about it. I got exactly what I needed
Store is good for people who love art and craft, store could benefit from updating. Elderly staff depends on who you meet your experience may vary. Most of the staff is polite some member could show more respect but may be we are spoiled as everyone gets tired at work may not be 100% while dealing with 100s customer.
Super helpful employees who go out of there way to help you find whatever your looking for! Love this place
The cashier was friendly and helpful. My granddaughter and I had a great time wandering the entire store and left with a soap making kit.
Prices are high here, unless you are shopping sale items or have a coupon. A store employee dishonestly marked my order as picked up and I was charged for something I never received. Customer Service was able to fix this issue, but still the store did not follow the correct protocols. The aisles are often messy and product is limited.
Friendly staff, line can get long at times. Good amount of crafting items, and seasonal decor. Limited for sewing though.
I like this place would have gotten all 5 stars but they are missing coin collection stuff was looking all over for it and come to find out they just didnt have it . Other then that every cool place . Two thumbs up.
Sorry average rating for average visit nothing really exciting there but at least its a safe bet there was like 5 people and like 7 staff so at least social distances wasnt a problem
Did the woman ringing up my purchase actually ask me a specific question regarding what I was buying, omg she did! Kudos to her for being an excellent human being and enjoying her job, extra points for telling me how she failed when she was trying to dye some fabric, maybe she knew just how much I enjoy conversation and enjoy stories about personal failure. (seriously and specifically lol)
This location is my fav of the two in bakersfield. Well stocked and friendly employees. I always draw a picture in the fine arts section on the tester notebook of paper.
Good clean store. Checkout could have been faster, but OK
Love this place. They practically have everything you need for whatever arts or crafts youre into. Only trouble is they are too pricey!
Lots of neat crafts like a craft store should have.
They need to have better directions where to pick up online orders.
I only gave two stars not because of the quality of the store but because the staff is usually rude and uninterested in helping you find what you need..
Perfect place to get anything for arts and crafts, any knitting hobbies you might have or drawing and sketching
Whenever I go out of town i always like to compare stores that i always go to in my neighborhood. The prices and the setup of all merchandise especially my best section, the clearance section, was great. But the service of the cashier while checking out was horrible! She would rush the next customer even before the first customer was still grabbing thier bags. And she did it like 3 times while i was waiting in line.....like hello 6 ft apart means 6 feet apart! She obviously was in a hurry to go somewhere but it shouldnt be on the customers time since we are having a pandemic!!
It is a nice store very nice customer service but expensive
Dont think Ill be taking my car there anymore
Nothing in its labeled isle! Online is completely WRONG! And product on shelf for most crafts not in proper places making it difficult to locate merchandise your looking for.
I love this place
Run out of things I wanted
Fun items. Overpriced. The rudest people work there. I was going to leave since I was not going to buy anything. Towards the way out this older cashier left the register she was checking people out at and proceeds to aggressively tell me “did you find everything???” So rude and like she was accusing me.
Always able to find what Im looking for at this store
Employees are horrible at this store! I was humiliated by two female employees claiming that the male cashier who helped me out didn’t charge me for an item which he did and doubled check before getting my total. The female cashier assumed he didn’t charge me for one item. Had another employee chase me down then walked around the store shouting to the one female employee that assumed I wasn’t charged for a plant. I was so humiliated! They just lost a customer!
Bunch of rufe old bats who appointed themselves the mask-police. Amazon also has literally EVERY product for significantly cheaper.
Nice staff and outstanding offerings for those who live arts and crafts. My only gripe is that they do not carry Angelus brand leather and vinyl paint.
Fun place to go
Good store. well stocked
Found everything we needed and people who work there are so nice and helpful.
Pretty good store go shopping
Had some items framed - the staff was very friendly, helpful, and easy to work with.
Good service, good staff ☺️
Always friendly staff. Neat and clean.
Curbside pick up worked flawlessly. Very friendly, fast and efficient.
Awesome floral products, amazing curbside pick up service.
Outstanding sales! Actually wish l had gone shopping sooner! Will definitely pay better attention in the future. I have the app but shopping in person with a friend was an afternoon delight!
The ladies inside the store are nice and courteous, the store is kept well clean.
Good stuff, decent service, over priced. I only shop here if I need something now, cant find it online, or need to feel it look at it etc in person to make sure I get the right thing.
Always good finds!
They always have what I need.
Needs a few more clerks working for Christmas but store looked beautiful.
Who doesnt love Michaels
The service was great,the price of items I purchased were reasonable & they werent even on sale!
Great service and prices!
Very well organized and clean. Easy to find items in store. Plenty of employees around to assist when I visited.
They were out of stock with some of the items needed, but my Cashier was very pleasant when completing my visit at the store.
Nice placeNice manager too
Love this store. Big, bright, clean, well organized and stocks just about everything a crafter could need. Always check the app to see if what you need is in stock in store before going. Lines can be brutal during sales, weekend peak hours and any holidays, 40-50 people in line easy. Even when the cashiers are all open, youre in for a long wait.
Its like Hobby Lobby, but with different variety of products.
WOW. I am in shock with how rude some of these employees are. A woman named Kathleen rang me up and insulted me straight to my face. She has a negative vibe and you could tell she hates her job. I spoke to the manger named Veronica about an issue... not impressed. These people are so rude. I dont know how this store is still open.
Great place for crafts supplies!!
What can I say? Its Michaels.
Good store but I prefer the one on Ming. I think it has more merchandise that the other store sells out of fast.
Its nothing like its competition, dont have 3/4 of the stuff I was looking for.i go to the old Mervyns building.
Low on stock.
No one asked if we needed help there was hardly anything for our macrame project it was hot in store and no sanitized baskets omg it was a mess back to hobby lobby
Great customer service.
Always find more than I need. Dont forget the new rewards.
Better than lobby lol
Love shopping here they always have new cute outfits & a wide selection. It doesnt compare to Ross because its always clean, Ive never really seen items on the floor... they do need to clean the restrooms little more but other than that I give it a 10/10.
Love this store! Great selection. But the reason for writing this review is for Kimberly at the cash register:We were doing some last minute christmas shopping tonight and she not only had an AWESOME attitude, she also showed us the Michaels app which gave us a great coupon for our purchase! She made our Christmas shopping better with her smile and kindness!
Fun place to browse even if you arent a crafter. Decorating ideas just pop up as you brouse the store,
Except for no bolts of material this store pretty much has your crafting covered. Make it a quick trip or take a look around and youll find yourself smiling, plus a project in hand. Happy crafting!
One of my faves stores
Lots of fake foliage and flowers (scented and unscented) a huge number of large sized (greater than 16×20) frames on sale buy 1 get one.And it looks like about 20% of their artists mediums stock is on clearance for the new season to bring in brand new products.
Crowded. People without masks or masks around their chins. People wouldnt even stay 6 apart in the checkout line where it was marked out.
There are always people walking around asking if you need help and its nice to have that especially if you are crafting and need some advice!! The male closing manager is very very nice and i usually prefer Michaels over Joanns. The prices can get pricey but theres always a sale or coupons available!
What to say? Arts and craft supplies, plus a ton of household decor items. Awesome Halloween decorations! They often have great coupon deals and clearance sales, not to mention affordable custom framing, with frequent specials.
Always find what I need. Even better I walk in on good sales.
Dont remember going here but Im sure it was fine.
Great store. Great selection. Michaels always has everything we need for school projects as well as home decor. They have terrific deals on frames weekly
Light business. Christmas items up to 60% off.
Always has what Im looking for
Dont have products I want, and the sales people are rude and unhelpful !
They were out of a lot of things not a lot of variety
I just went looking for wind chimes which I found but it is a menagerie of beautiful things.
When in to price a custom frame made. Talking about overpriced.
I wasnt sure about the item I bought, so I asked the cashier some questions on it. She was very helpful and patient. In the end I found out it wasnt what I wanted, and she patiently canceled the transaction and gave me back my money. I give it 4 stars because I couldnt find any personnel at the back of the store to ask for help. I had to wait till I was paying for my item in order to ask the cashier for help. They need to hire more people to help customers.
Was able to get in and get out quickly. Store employees were able to accurately guide me to the supplies I needed to finish my art work. Store was clean and organized as well
Great deals. Great craft stuff. And fun stuff for the kids. I love shopping here. And the people are always respectful and they do their best to give you the best deals .
Great store
Good store for craft and projects especially for the kiddos...sign up for there email coupon will save a ton.
I Love Michaels! Found just what I needed @ a good price. Way Better than Hobby Lobby for craft items.
This store is pretty well stocked. Its clean and organized. I come here all the time for my plethora of projects. Dont forget to show the coupon from there website. You can get really good discounts. 40%-60% off a single item.
This is a newer, nice, also huge, full service, Michaels art store and custom framing design.And by art store I mean: aisles and aisles of many mediums of creation including (but not limited to) painting--on paper, art board, or stretched canvas, or unprepared of any of those-, pen and ink, markers, pencils, charcoals, chalks, crayons, grease pens, metallics, gels, also loose liquid inks and tablets or Bristol, or other harder surfaces for etchings or relief; scrapbooking supplies, including the usual books, pages, paper accents, stickers, etc, also cricket cutting systems and vinyls in every option you could want from solid vibrants to dulls to glitters and holographic; then theres the sculpting, thats about all I had time to see today Ill edit and add whatever I missed next trip 😁
Fabulous place to shop, been a shopper for a very long time