Only a couple of associates actually do their jobs, very select few are actually helpful and knowledgeable in their department (Mikey? Or something like that similar to that and Juan are both wonderful). They also have a horrible rat problem both inside and out which is concerning seeing as they sell snacks in the front.

I love Home Depot, they have everything. When cant find what you need the worker make sure you do. They are very helpful 🙂

Absolutely my favorite to come to. Employees are the best, and the most knowledgeable Ive come across. Im always excited for a home depot trip. Im thankful you guys do not lack in customer service. Keep it up Home Depot!

I love this particular Home Depot. ALL their employees are ALWAYS so helpful. Especially Kevin in lighting.

Great place. I just wish their employees knew more about the department their working. IE: One employee didnt know where the fertilizer was while working the garden department. This happens in all the home depots I go to. Some do know their section, just aggregating when a lot dont. So just know what you want before you go.

My husband and I went to this store to look at and purchase artificial grass. A lot of the stuff they offered online was either not in stock or we couldnt purchase online. It was pretty busy at this location and usually is because of the other stores in the strip mall. Since I had already done quite a bit of research online I knew which area of the store we needed to go to and they didnt have a lot to choose from, however they did have a few of the artificial, pet friendly turf we were looking for. I asked a salesperson for help in that department and they did send someone over. The gentleman that helped us was actually clocking out for the day, however he told us that because he wasnt sure who would be able to help us that he would quickly get permission from his supervisor to stay over so he could help us with our questions and product selection. He was great!! He answered all questions so that it made it easier to make our final selection. Because he needed help rolling out this heavy artificial grass, he quickly disappeared and then reappeared with a co-worker to assist him in rolling out, measuring and wrapping plastic around our selection. We made a few more purchases but I just had to let you know that this gentleman back in the garden department was absolutely wonderful. He didnt have to go the extra mile and do what he did. Most people would walk on by and not give it a second thought, but he really helped us that day and we greatly appreciated it and love our new grass!!

I enjoy going to the improvement stores. I spend the majority of my time in the garage, either helping my husband with working on cars or restoring old things...Home Depot is one of my favorite places to shop...excellent customer service& the employees are very knowledgeable about what they sell in their department. Overall, I love this place

After calling to verify I was able to bring down the blinds my wife had ordered online and have 1/2 trimmed off so they will fit, I went down to the HD on a wet ugly day. I waited for a few minutes and when they guy came to trim them, he discovered whoever used it prior to him bent the blade so bad that it will no longer cut. Now I gotta go to a different HD and hopefully I will not run into this problem again. Whoever bent the blade should be tazed

Associates should be more educated in their store category. Atleast the location of products, maybe even have basic knowledge of their designated areas.

I really like Home Depot on Ming Ave, its the store I shop at.I bought window privacy film which I just love, a shower head with filter, cleaning products, trash bags, outdoor bug killer, paper towels, trellis for front porch, and much more. They have everything you need there and the prices are really good. It beats Walmart!

Don’t have the best variety of succulents. Employee followed me around the store, & when i picked up a Milwaukee box he snagged it out from my hands and said i could see it at checkout… talk about feeling like trash …

Its a place that you can feel confident and there staff does know what they are doing, I recommend that homedepo

Customer service was great in helping us find parts for a project. Very informative. Store was clean and organized. Would shop here again.

I help myself in Home depot. No one that works there knows anything. Well maybe one guy, if you can get his help as he is high demand. Lol

Like any other home depot, theres a major lack in employee assistance and quality one on one help, but thats just the way it is for corporate mega stores. They have everything you need, prices are fine, return policy is amazing (90 days for most items), they will happily price match most other businesses, and Ill definitely be back if I ever have the need.

I asked one of the employees where the cable ties were. He was listening to music walking through the store. Ming Avenue Bakersfield. I hate the cash register section of the store. One person on a money box and five employees standing around as I use a self-checkout robot

Always seems to have what I need. Thank u home depot

Excellent customer service. The floor staff was very knowledgeable answering questions about my project.I am not a great do it yourselfer. Yet they me feel confident completing my small home project.Great job on training

Everything is easy to find. The workers try to help but I honestly already know why Im here great people would definitely come back.

The store is clean and stocked, but of course like most home improvement stores there just dont seem to be enough people to help customers. There was a line for key cutting and I was able to ask an associate about a screw I was looking for and he called someone to aisle 12. In my Spongebob voice 30 minutes later someone in hardware finally appeared and I was able to get assistance.

Love Home Depot. Only issue is you never can get help. But the store is clean, organized, and fully stocked. I wish the would get rid of the sales people bugging you about your A/C unit and Water testing very annoyingAll that being said o still recommend this location

I love the wide range of choices to fix and upgrade your house; the only problem at this location is that most of the employees don’t know where items should be.

I loving coming to home depot help is always available they know what they are selling and always nice, great customer service. the staff is wonderful and its always a great experience .

Awful. Stand around, use binoculars, youll not see a customer service rep ANYWHERE. The only help youll feel nd us at the door or checkout. Ask them to call someone and find yourself a comfy seat.

Rebecca, in flooring, was a great help finding tile, carpet and a rug. Found a very nice gas range stove/oven.

I work here at the ming ave location. We take pride in making sure our customers get the most from their experience here.

I have been here multiple times and they have never failed to have a clean, organized well run store. The staff are always nice and always willing to help locate an item. Even returning a product is hassle free.

Ordered softener salt over 2 months ago and it hasnt arrived. Called in and they are clueless if it will ever arrive or not.Tried to order a wall oven, they say they dont deliver to my address... if my pallet of salt is supposed to be delivered why cant a oven???Even worse, I tried to order the oven to be delivered to the store for pick up and they said I cant do that either. So basically I cant buy a oven from home depot....I have a feeling this is not what the investors want. I believe they would want to make every sale not turn away customers for bs reasons...

Prices high, but close to my house, and well stocked.

For the time of day we were there, was able to get what we needed and found help willing to help us.

I must post another review. My friend and I have had to visit Home Depot several days now. We have been treated so well by your Associates. Kevin, Benjamin, and a tall black Man, we didnt get his name. With help like this, you cant go wrong. Now, the older gentleman in Paint Dept on Thursday wasnt happy to service me at all. But hes just one guy. Most Associates we experienced have been great. But, Kevin and Benjamin stuck it out with us until we found exactly what we needed. Excellent Service!03.06.2021

East to find what I needed and checkout clerk was really nice

I go here a lot not so much lately because of not having to fix anything on the house yet but this time we got some plants. We love going here everyone is so nice and helpful we you need them.

The Home Depot sends a Mr canela’s appliance repair to fix washers they are extremely rude and unprofessional. I’ve been dealing with this problem for about a month and they don’t seem to care I contacted customer service and gotten no were with my washer I’m extremely unsatisfied with home depo

Good place, in order. They let me skate on the kart, so cool.

Good prices and you can fine everything related with your house improvements

Employees were great but I miss the days when we had cashiers. I decided not to buy an item because it wouldnt scan and Im not getting paid to be my own cashier. It would be fine if I had the choice to use self check-out; but it was the only option. Ridiculous!

Found what we were looking for and plenty fo stock. Staff was helpful. No lines to check out and they offer self check out.

Great deal on meats ! Usually busy but worth it

Went looking for a new shower head, found one online on sale that was in the store. Went to register and was told they couldnt price match their own merchandise. Was also told if I ordered online, couldnt pick it up immediately (I had item in hand) Ordered online, happened to see the store manager and informed him of situation. He was just going to override the process, but as I had ordered it, had to go through and compete the process.

The associates are mediocre at best. A very few are very helpful and knowledgeable. Meh is my honest opinion.

Great Manager, Top of the line*****

Little to NO baskets. When I asked for one they said the Homeless take them so they are tried of replacing them. They have baskets with sensors on them now so they cant be taken out of the lot. This is ridiculous! I am not going to go to this Home Depot again even though it is closer to my home unless I only need 1 or 2 small things . . .The only reason they got 2 stars is because the employees are helpful . . .

This is handy but they need more hours to be open

Good shopping experience as everything is very organized n easy to locate vs someother hardware store dont want to name.

Love the store but not the service.....leaves a lot to be desired

Went in to purchase some grinding discs, a rake, a plant, and some gorilla tape. I went to look for the disks first and I couldnt find what I was looking for because they were of the single discs. The associates there asked if I needed help and I showed them what I was looking for. He couldnt find them either. So he handed me a 10 ok and discounted the price. I thanked him and went to get my other things. I found all the other items easily. Went to self check out and away I went. They were very busy today so the parking lot was full. I managed to find a parking space none the less. The store was clean. I go to this home depot for all my diy needs. I would recommend shopping here.

First time in this location. Actually had what I needed, fast checkout and nice people. Surprised

Juan in plumbing always meets my expectations as a customer. He is always very helpful and takes his time at explaining more in depth about the product. He is always willing to help, he knows what he talks about which makes me want to come back to the Home Depot and shop Even more often. Big thanks to Juan for excellent customer service!!

Decent. Stock doesnt match up with app, so call before you come in for something specific. But very professional and friendly service.

Its was fine but I need moreTime what do I do

I order the Ant killer in powder form is very good for cockroaches too. They don’t have in the store so I’m still waiting for it.

Very helpful staff. Very surprising. I received so much help I felt like I was being catered to.

The people here are nice but their plumbing section is ridiculously messed up. They don’t have any people in the aisle to help so contractors rip up all the bags and then other people steal pieces from them, leaving us without what we need. Serious issue there.

This is my spot for all of my home projects and its not so expensive

Typical and usual Home Depot. Great to know day laborers are here early morning. Funky check out in garden. Parking close to doors.

Tools! PARTS! Home accessories! Lumber! Great people who help.

Good service deserves credit. Thank you Micah for your help. I’m tired of meeting employees these days with bad attitudes and lazy habits. I had a problem and you stepped up. Did your due diligence and made the customer leave the store satisfied. Thank you for your help.

Zep for tobacco smoke or online orders. Why? When Lowes carry tjis.

Completely the wrong store to go to. Security here and there. Cashiers watching with eagles eyes. Its obviously the store that gets in trouble for stole items the most. Pathetic !

Great place. Has all your home remodeling needs. And garden, house, appliances, etc.

Good today . Last week went for paint. Had to leave because there were no carts or baskets . So I went to lowes .

Good service fast service always a great experience there

For Easter i shopped here for his gifts and i liked because of the great deals.. He just loved his new tool..

They even have a Home Depot mascot Kitty for all the indoor pesty birds

Its and the people are have helpful to the seniors

In all honesty I called about a product and a gentleman named Darius dont know if thats how you spell his name but he had the best Consumer service Ive had in along time Id give this place a 10 star review if I could great job!!!

Bought a new refrigerator the girl lupe in that area was awesome

A slightly smaller Home Depot close to home! I really missed Builders Square when they closed so its nice to have another home center at that location.

Helpful staff, but some of the shelves are conspicuously bare. Never seems to be any rotary tool parts available.

Its cool no big deal just a regular Home Depot store

The service was ok but alot works didnt know were things. Most service is exlant

Everyone there is on point I love home depot

They have great employees that work there

Was in and out real quick. Will definitely be back.

O wow I just love the home depo

A special thank you to ASM Alfredo and his whole team at the Bakersfield Ming Home Depot!! Every time I come here as a customer they are always so friendly and helpful! Alfredo always goes above and beyond in customer service and he has always been a huge help to our Non profit in donation of supplies for projects we work on, events we have etc. Thank you Alfredo and the team of the Bakersfield Home Depot on Ming Ave.

Love their service!

This is my regular store... I am comfortable with where things are and the service is great.

The Mexican employees always ask me ID if I do payment by card, although They don’t do like that with other customers. I asked them explain but they say nothing. I think because I am an Asian.

My favorite place

I did not go to home depot.

Its always a pleasure to come to this particular home depot simply because the customer service is always nice and helpful. The store is always clean and their selection of plants are usually pretty nice

Workers dont help customers the way they are supposed to do, it took me like 30 minutes to look for what I need after that I ask for help they sent me a cowboy to help I showed what I need and he just point me more than 30 drawers and told me to look there and left.very bad customer service.

Very rude. Horrible customer service. After years of doing business here. They just lost my business.

Very tough to find a item that we are looking for.. please have the item selected in the website and ask them for help.. otherwise it will take a whole day to find the item.. I love their kids classes on first Saturday of the month.. but the staffs during the event are little rude and dont even help us

Went in got what I needed got out

Good customer service

Did some after Thanksgiving shopping. The place was clean and everyone was very helpful. This ones a hidden gem. Way worth the extra drive.

Had everything I needed. Very helpful as well!!

Friendly Staff, greet you an direct you where you want to purchase.

We wanted to say it is just strange when there are so many man in the parking lot lending on cars doing nothing when we are going in to home depot also asking any question all the employees make excuses and they just keep on talking with another employee or they tell us to ask someone else, But when we go to LOWES the store is clean and neat their parking lot Does not have any man leaning on the Customers cars Also All the staff inside LOWES is more than happy to help us AND SHOW US EVERYTHING WE NEED TO KNOW ABOUT THE PRODUCT WE WISH TO PURCHASE AT LOWESWE DO NOT HAVE TO WORRY ABOUT OUR CAR IN THE PARKING LOT THAT SOMEONE WILL LEAD ON OR DAMAGE OUR CAR NOT LIKEHOME DEPOT THAT ALL THE MEN THAT JUST WALK ALL AROUND THE PARKING LOT LEADING ON CUSTOMERS CARSHOME DEPOT HAS BECOMEA EXTREMELY SCARY PLACE, TO SHOPLOWES IS THE TOPHOME DEPOT IS AT THE BOTTOMDOES NOT ANYTHING AT THE BOTTOM GET LEFT BEHIND

Had major power outage PG&E said power would be out all night, hurried to Home Depot for some battery powered lamps, they had a deal for buy one get one the sales rep pointed out for us. Transaction was quick and everyone was nice and professional despite chaos.

I have visited several Home Depot locations and this spot matches all other purchase experience. Fast checkout and everything youd expect from a Home Depot.

Worst home depot Ive been to, really sad plant aisle, saw 2 rats and loads of fried plants

Always clean and friendly workers. Thank you

I love Home Depot.🐵

What ever happened to a rain check? You advertise products at amazing sales prices dont have them in stock, cant ship to store or home an the nearest store is 100+ miles away. The rain check was created for this reason and no longer used for what reason?

Homedepot is a Awesome store.I love the Flowers, people are Friendly too.💕👏

Went on 12/9/20 to get some tools. I had a few questions and asked an employee for help at 1:05 pm. They said they were busy, but called someone for customer service on my isle. 5 minutes later I didnt have anyone come by. I then asked a manager for help, once again she called for someone to help as she was busy. Sure enough 1:16 and still no one came. So I left.So if you actually want to talk to someone, go to lowes. But if you dont need personal assistance, then just use amazon.