Awesome had everything i needed ❤ 👍🎃🤠

Very helpful place .. knowledgeable staff they will help you get the part you need

If you have an appliance problem, do some homework then come here, it seems like these guys have a lot of knowledge in their heads & they are will to help. Great place.

Excellent service and advice. Thank you Mike! Very good price for the gas dryer part I needed also.

They are the best if you are ever in need of repairing your own appliances. They have all the good parts. They practice social distancing and require masks for all their customers/employees health. Great to do business with them.

I felt George give me a bad attitude, for no reason. I try asking him questions and he ignores them.

Great place to pick up Appliance Parts here locally in Bakersfield. But I guess because of the covid-19 some things are horrendously backordered not their fault. It always seems to be very busy but the lines are always short. Prices are very fair and reasonable

Ignorant and unprofessional and sell you the wrong parts that are over priced.would recommend that you not go there

Very professional and Covid rules were followed. Fast and friendly. They gave good advice.

Even though theyre about the only place left in town to get parts, they definitely know their business. Ive yet to find a part they didnt have that was available same day at roughly the same price as online. Dont bother going to The Home Depot or Lowes for parts, theyre not in the repair business, this shop should be your first call or visit. My only wish is that they had a shop on my side of town as well.

They where extremely rude and made me feel stupid. Need to work on the customer service and how they talk to you.

Definitely wont be back. I normally like to shop at Ma and Pa style stores but I wont be giving my business to Coast Appliance anymore. The fellas behind the counter are abrasive, abusive, and overall a-holes. If you cant speak their jargon or youre just a do it yourselfer youll get little to no respect here. Next time Ill wait a day and order from Amazon.

Horrible customer service...rather pay 3 times the price online than come in here and deal with the rude staff at this place.

Always a five-star experience. 99% of the time they have exactly what I need and that 1% is just a fluke Im sure. if they dont have it they usually can get it. Customer service outstanding. always friendly and helpful. you couldnt ask for a better place to go to forappliance parts.

Very nice! Thank you for knowing your stuff. Between them and a youtube video my dryer is now working. Also very nice people that work at this place.

Shout out to George who went above and beyond in getting our parts checked, replaced and helped in every way he could. Super thankful for a now working AC on a 101* day.

Great place got what I needed in less than 10 minutes 2 dudes at the counter were super cool. If you think anyone here is rude youre trippin.

I was fixing the washing machine lid safety switch. Coast Appliance got the right switch at a good price. Very helpful. Local. Same day. Good value. Thank you

Friendly and fast service

My father in law asked a simple question and they where extremely rude not professional at all. They did not help and where anoyed at any question asked. I would never go there and it was so unnecessary!!!

Each time i have been to this establishment we have gotten the bestest service ever. I will continue to bring my business here because of the quality and professionalism of these awesome folks! Thank you George, for all your help, its much appreciated. Eva

Really really really bad service... walked in with part (in hand) that I was looking for and I was asked for model number which I didnt have with me at the time... drove back home 20 miles away. As soon as I got home, I called and I was put on hold for more than six minutes the two times I called!...then I was told that I needed to bring part to store to cross reference number before they could search for part. 😡😡😡

The store is difficult to get to. The staff is senselessly rude. Save yourself the trouble and order it for yourself. I ordered the part I needed on Amazon and it was $65 cheaper than what these jerks quoted.

Counter help was professional and extremely helpful. Knowledgeable staff and an all around great experience. Part fit perfectly too. thanks for the help guys!!!!

Thank you for helping me out today, got the dishwasher fixed and I dont ha e to do the dishes. Also thank you for supporting Veterans.

Laughed at me for not having packaging for return . Piece is new .

Most are Great staff very helpful but of couple of them need to work on there people skills.

Awful experience. Mistreated from 2 employees. They humiliated me, and did verbal abuse. Those 2 male employees shouldnt be working there, they should be fired. They have no idea at all what is customer service.

George is always friendly, helpful, and knowledgeable when Im looking for parts to maintain my appliances. Thanks guys!

The folks who helped me were wonderful. They helped me get my dryer drying again!

My child and I went for some parts and they acted like we weren’t even there for like 5 minutes and he was sipping on some coffee

Slow took a while for someone to help

Great service!! Reasonable prices each time Ive needed an item.

Great service at the front desk. Walked me through the repair, got me the right part and now the wife is happy she has a running dryer.

I would not recommend this store to my worst enemy. Buy your products online and you’ll avoid the overpriced products and terrible customer service (employees are very rude) as a whole. Buyer beware of return policy they won’t return your money. This experience will be the first and last time I step foot in this store.Specifically 1404 29th St

Extremely helpful and very knowledgeable about appliances. Very considerate and helpful.

Literally my mom went and she said what happen they not nice

I called to order microwave filter and refrigerator water system filter. I was told they would have to get one of them from the warehouse. I was told it would be in the following Tuesday.. I called on a Friday. I called on Tuesday they still were not in. I was told I would be called. Not hearing back I called on Thursday. I was told they couldnt find my order that the last order they see for me was 2 years ago n had no orders for my #. In this phone call I talk to either a Matt or a Mike and he told me to stop yelling at him... I told him Im not yelling at you Im on a speaker phone and Im driving Im just trying to find out if you have my parts in.Over n over he scolded me for yelling. I said no im not yelling im on a speaker because im driving. I told him l placed my order with a woman and she did not ask me for a phone #. I assumed my # came up on ID... He said well l have an ear piece in and your hurting my ears. He got very obnoxious continuing to scold me telling me he had talked to the woman and l yelled at her too. I was at home in my recliner when l placed my original order!!!. He told me to park and call him back or he would put me on hold AGAIN........ Rediculous. I told him Im 70 years old I dont need this... Honestly l told him a few choice words n hung up on him. So in a couple of minutes I got a call back which l declined from a woman leaving a message telling me that they were unable to call me because my number stated it was not a working number !!!!! Interesting though they were able to call me and leave a message and tell me that my filters were in after I made 3 phone calls trying to see if my order was in. I have purchased from Coast several times before with exceptional service but this time very rude service n totally incompetent.

Staff is extremely well versed in appliance repair. They found the part we needed and it was a very reasonable price.

Great appliance store and the prices are really reasonable. Great service.

The customer service lady was rude and laughed at me for my mispronunciation of a part. Very high priced . I felt like I was being ripped off and disrespected. There are better places out there . I would not recommend these people to anybody.

They usually have what we need and the price is not too bad. And the people are pretty nice.

Very helpful people great service frendly staff

This has got to be the worst company in town, since my order has been place since November and now we are in February and my Samsung part has not arrived and when I call no one is able to give me information about my order part, they just transfer the call among themselves, worst company in Bakersfield, CA

I am a local tech, i use Coast almost on a daily basis. They are very helpful and efficient. I would recommend them to anyone.

Good service, I was impressed that the guy helping me knew exactly what kit I needed just from a glance at the broken part I brought in.

I have to say the people there are great and helpful.

THEY HAVE REALLY GOOD CUSTOMER SERVICE BUT THEIR PRICES ARE THROUGH THE ROOF!

Cannot acknowledge you’re there - rude and unprofessional. Will shop online from now on

They said to get there before 5pm and I arrived at 5pm exactly, when I went inside to pay for the part I set aside they said that they had already shut down the computer. I drove across town and called them prior to heading over there and they said they would wait until 5pm. I just needed one part for my dryer. Ridiculous.

Only 2 counter personal to help 6 customers when I was there.

Customer service is second to none

Guy at the front desk was super rude and impatient. Not to mention their prices are through the roof. Never will i ever attempt to do any business with this company again.

For all your appliance parts needs the people to talk to are George, Rhonda and Mike at Coast

They didnt sell the part I needed individually, but they were kind enough to give a discount!

Friendly staff, knowledgeable....

Id never go there again....everything is over priced, I hope people read this review before they go in....bether to buy parts online

Very helpful.

They always have the parts!!!

Customer service sucks

Best prices in town

Really rude

Great place

Not Professional

Good customer service

I liked it, they had the part I needed for my dryer

The guy who attends is very despotic ... he answers you as if he were giving you things ... very bad service ...