I just googled Ed Tomko to write a review and can not believe that they only have a 3.9 rating. Of course I had to go through the one stars and am astonished. I myself live in walking distance to another Jeep Dodge dealership and drive a half an hour away to go to Ed Tomko when I am purchasing. In the past 4 years I have had 5 star treatment from every single sales, finance and owner I have come in contact with. Yesterday was beyond 5 star. Without going into too many details, we made an appointment for 430, we knew it would be quick and fast, which is was. We signed papers and were out the door by 545. 30 minutes later and 15 minutes after the dealership closed we encountered a problem. I emailed Ed Tomko with the thought that they would receive it when they opened at 830am today. These people emailed me back, then called me after all close to 8pm. They had a solution for my problem, asked me to come in at 845am so that they could get it taken care of for me. When we arrived they had everything ready for us and problem was solved.I am so appreciative of them going the extra mile after hours. In a world where most business are closing early and short staffed, it is refreshing to know that Ed Tomko is still in the PEOPLE business! Family owned is the way to go! Jerrol Walker you have my word of mouth referrals for life!

Had a great experience with the salesman, Mike A, the Finance Manager, and also an owner who was involved in the background of our deal. We were in and out with a new lease at a very fair price, within about 45 minutes total. They were very helpful throughout the quick process, great follow-up, and mindful of our limited time - needed to be in and out. I would recommend them, and plan to return for service on another Jeep we own, along with using them for future leases. Thanks, Mike A!A.M. of AL

Jerrol Walker was the salesman who helped me pick out my vehicle. The experience was fantastic and the service was outstanding. They were able to get me exactly what I asked for at the price I asked for. Super fast, did not take more than 2 hours for the whole process to be complete and I am blown away by this dealership. Definitely will be returning and recommending them to people in the market for a car! I love my new Jeep :)

The manager,Mike salesman,and Charlie service Mgr. Were so kind,wonderful and treated my aunt Olga and I like a true family member. My uncle Boris,Bobo and Olga have bought cars and referred clients for 35 years here. Always treated kindly,professional and like family. Unfortunately we were their because my sweet uncle Bobo passed away suddenly and never could drive his new vehicle. I was with my aunt as shes 90. I live out of state and was shocked at how sincere and warm they were to her even going to his service..who does that these days?! Truly warmed my heart during this sad time to know good people and business do exist. Wanted to share. Sincerely, Nancy

Very friendly, Jaroll and Mr. crawford made the process of getting a new vehicle easy and almost effortless on my part. I highly appreciate the amazing offer they were able to get for me today

Con artists and liars - family run business that acts like they care about you right up until you sign the paperwork. Then they wont help you with anything and will try to make you pay for everything that should be covered under the 36,000 bumper to bumper warranty. Do yourself a favor - buy somewhere else.

I just purchased my 3rd Jeep from Jerrol Walker at Ed Tomko. Always a fantastic experience!!! Professional, efficient, and so much fun to deal with. Very happy Jeep Girl😎

Nice, clean, great inventory, helpful staff. Ask for Jay Walker, sales. Pleasant negotiator for the price you want. Purchase made with trade in vehicle.

Don’t waste your money or time here. Ed Tomko is misogynistic and rude. Told me he didn’t need my service because I took my car there to be repaired as I’m under warranty. Said he could charge what he wanted for his parts. Also told a friend of mine she would “come crawling back to him when she couldn’t find a better deal than him” shocker, she did. This guy doesn’t care about anything other than money and I promise it isn’t worth your time to go there.

Just received my 2020 Gladiator from the Ed Tomko dealership. Every part of the purchase was smooth and painless. I felt like I was treated fairly, and I got a great price. Jerrol Walker, from the sales department, and all the other folks who assisted with the process were awesome—polite and relaxed. This was the easiest, and most pleasant car buying experience I’ve ever had. I would recommend the dealership to any friends or family looking for a Jeep, Chrysler, or Dodge product.

The best experience ever! Jerrol Walker is the most amazing sales associate you could ask for. He helped me special order my dream Jeep and took the time to video the delivery to make it ever more special. All of my encounters with the other staff in their departments were enjoyable as well. This is the dealership you want to go to for any purchase! I could not have asked for a better experience from start to finish. Jerrol, you are the BEST!!

Showed up once last week and called today for a oil change thru express. Got turned away both times. Why have an express lane if you can’t handle the traffic. I get that you get busy but come on. Your supposed to be a staple in Avon lake I really don’t feel like they are even trying. The response was maybe Friday or next week that was what they said last week. I said then I guess I will have to find another dealership. They said oK and hung up. Is this how our town handles local traffic. Dam should have bought a Ford.

Service side was professional and quick.. coffee was decent..

Let me preface this review by saying my father is in the business and I understand how car dealerships work, especially leasing a vehicle. I called to turn in a lease that wasnt purchased from this dealer because I now live a block away, so this was the best and closest place for me to do so. They would only take it if I was going to lease or buy from them. I understand its 10 minutes of work that they arent making anything on, but this will ensure I go elsewhere for any future purchases. I ended up having to drive 45 minutes away for something I could walked home from.

Straight to the point people. Ps you guys didnt fix my jeep so Ill be calling!

Worse dealership ever!! I had an appointment schedule with Mike Ferguson, and he was super short, and spent all of 5 minutes with me. He wouldn’t even go to the lot or the show room floor to show me any cars! I was told to come back on Monday when they reopened (mind you I was there on a Saturday), for them to run me through the bank. Mike tried telling me the bank was closed on a Saturday. He also was rude to me because my husband works at a dealership, he was like “why are you here if your husband work somewhere else”. Honestly the worse experience I’ve ever had, I would never recommend anyone here!

I had a great experience at Ed Tomko Chrysler Jeep Dodge. I worked with Jerrol and he found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Go there and ask for Jerrol, you will not be disappointed!!

TLDR - Their service department is shady. They used sub-par non-OEM parts without permission causing us need to go back multiple times. Im giving 2 starts because they did eventually own up to it, and covered the labor to reinstall the breaks, but we were on the hook for more money on the parts than they quoted us. I wont go back.I think I might just hate care dealers all together, that system is just broken. We bought our jeep here a few years back and recently took it in for service to replace the breaks. Everything went fine for a few weeks, then the new breaks started squeaking. They told us it was just oil on the pads and rotors so they cleaned them off. After that happening three times they did replace them, only for the same problem to happen again about a month later.We did some digging and it turns out they used non-OEM parts without informing us. They claimed it was to save us money, but never said anything about using lower quality aftermarket parts. We went to the dealer for service because Ive had issues with aftermarket parts being very poor quality in the past. Yes its more expensive to use the dealer for service, but I expect that they would use the actual manufacturers part, or at least inform us on which parts were getting. That assumption is especially important with car parts, they are all but impossible to verify which parts were installed without physically seeing them come out of the box. You need to trust your mechanic.Im guessing their profit margin is higher on the aftermarket parts and they can advertise that their break services are slightly less expensive. Its just a super shady practice. I would never had known they installed those parts had we not had the issues we had. I would have assumed they were OEM and justified the price we paid.Im giving 2 starts because they werent complete jerks about it. They could have just said, well thats what you got and youll have to pay the labor and parts again for the new parts. They only charged the parts difference to replace with the OEM, but I just dont trust them any more. I wont go back.

Horrible dealership to deal with. Won’t honor rebates, can’t communicate over the phone. Calling corporate to complain also.

Jerrol is a fantastic, easy to work with sales person. These people understand customer service. We prefer family businesses and this dealer is family owned and operated 💪💪💪💪

Tom Suderick was amazing and so helpful! Great customer service

Always good service....Thanks Ed Tomko.

My Mazda was recently repaired after it was involved in a collision. I had major damage to the front of the vehicle. The service department did a great job repairing my car. Bob always kept me up to date about the repairs and I appreciated the emails. I am so pleased that they were able to make my car look new again. The paint job was also phenomenal. I would definitely recommend Ed Tomkos Body and Repair Shop. Victoria Mayo RN

Big mike is a good dude

Ed tomko sold a truck from under me, and the associate i was working with before the place even opened. Id never buy a thing from him and let alone work for him.Youve been warned ....

Never service with them - department team leads are extremely unhelpful and rude. They outright refuse to honor Jeep wave loyalty program. Second instance was a flat tire and told “nothing we can do, good luck finding the tire” very unprofessional!

Would never buy a car anywhere else! After buying 5 over the years, I do feel a splash/dash wash should be provided when the vehicles are serviced.

Walked into Ed Tomko looking for a truck. Great place. Ran into Jerrol Walker, sold me a jeep 3 years Ago, told Jerrol I wanted a white 4+4 truck bighorn. Bottom line great place an friendly people. See you in a couple of years Jerrol walker for another truck. Love my Dodge trucks.

Terrible experience with service department, randomly cancelled my appointment and when I called to remedy they were basically like welp, that is unfortunate, try calling another dealer to see if they can get you in

They refuse to honor the Jeep Wave program unless you purchase from them. Jeep Wave offers a limited amount of free oil changes and tire rotations, good at ANY dealership regardless of where you bought your new Jeep from. Service manager absolutely refused to honor the program, and when confronted about the obvious disregard for an FCA program he threatened to call the cops. Tried to get his name and he refused. Spoke with the general manager who had the same attitude. This dealership is shady. Will 100% be contacting FCA about this along with the BBB.

Dealer refused to honor Jeep Wave benefits for oil change and tire rotation on vehicle with under 3k miles that is enrolled for 2yrs / 4 oil changes and rotations because it was not purchased from their dealership. Service manager “John” refused to give me his last name or business card and threatened to call the police if I didn’t leave immediately. Paul Tomko backed this decision as well when I calmly went in to speak with someone else. They asked why they should lose money on someone that didn’t buy a vehicle from them.The Jeep Wave program that I am enrolled in clearly states that these services can be done at any dealership. Won’t consider going back but am disappointed that a dealer right around the corner from my home will go out of their way to turn people away.

Tom and the Sales Management staff worked hard to get us the right vehicle at the right price. The finance handoff was super easy. Of all the dealerships Ive been to, this was the time I most felt like they were genuinely trying to get the best deal for me. Will return when its time for my Ram!

Took someone to buy a used vehicle, Mike our salesperson was professional, personable, and very easy to deal with. Finance was very nice, and quick. How buying a car should be! Easiest car buying experience by far. Thanks again!

Great staff and owners I highly recommend

Great people who care...very helpful.

They are always helpful,and the service is quick,and reasonable!

I wish I could give less than one star. I was mislead and absolutely ripped off. The salesman Jerrell Walker reset the check engine light before my test drive hiding the issues with the car. Less than 2 months later the car up and died wouldnt start. Toyota gave me a bill for more than $4000 to repair everything. I saved for 2 years since I was 15 to buy my first car and now am out $3000. Absolutely untrustworthy and down right criminal business.

Couldnt get help. The salesman seemed bothered by my honest inquiry on a new jeep. He eventually walked away from me. Im buying elsewhere tomorrow and I have informed frieds, family and co workers to do the same.

Jerrol Walker is the best the whole sales team is wonderful to work with

Bought my car with 1 mile on it and a lifetime warranty and they have taken care of me ever since. Great service department!

Friendly, helpful personnel. Very attractive and appears spotless. Mindful of our protection by wearing masks.

Very friendly and professional. I brought my car to the body shop for repairs and Dave is knowledgeable, considerate and helpful. Ive never been in a car accident before and he has really been a great source of information and really helped me navigate through the process regarding my vehicle and Im very grateful. I highly recommend them.

One star for not honouring the jeep wave program, a program mandated by Jeep. Only a matter of time until they feel the result.

To add to my story today we took the car out on an errand and while we were out it died and is now sitting in an auto zone parking lot. This is after paying 4200 for new engine and the second engine didnt work right so they put a third and now it is sitting in a bad neighborhood till they open after the holiday. This really sucks we were sold a lemon. I am notifying the better business bureau and possibly channel 8 for an investigation.We purchased a used car that was recommended by the sales person and in four months the head light had to be replaced the blower stopped working on one side and then the engine blew. Needless to say they are not responsible. I originally was looking at cars that were lower cost but the sales person said about this car so I increased what I was willing to pay from $2500 to $6000. Now we had to decide scrap it and pay the 6000 off or pay 4000 for a used engine. We chose purchase the engine from them. Our first used van was a good choice but we paid 20000. Buyer beware have a mechanic check out used cars before buying. I am very disappointed with this purchase and our next purchase of our new van down the road will be elsewhere.

Purchasing a new car at Ed Tomko was a very comfortable and easy process, and I would highly recommend this dealer to any individual looking to buy a new or used car. I worked with Mike Ferguson when buying my new truck, and he was extremely patient, answered all questions, helped me find what was best for my own personal needs and interests, and ensured I would get the best deal possible. Oftentimes I hear car buying isnt an enjoyable process, but Mike made it a very positive experience, and I will be sure to buy from him in the future. This dealer was the best, most respectful, and most flexible dealer I visited with. They did not bother me with calls or hide any hidden costs. Mike provided very specific insight on the trucks and provided me straight up information. He was a pleasure to with with, as well as Alan in the finance department. If I was able, I would give this dealership 6 stars. Thank you for all your help!

My husband and I both had wonderful experiences at Ed Tomko and we have become customers for life!After a horrible experience at another local dealer, I went to Ed Tomko on recommendation from multiple friends & colleagues. From start to finish, I was treated with respect in a low pressure environment (which was a shock since car sales are often the opposite) & they gave me an excellent price while being open and honest about everything. It was so easy that I actually made a deal to get my husband a new truck that same day! Everyone was respectful, friendly and low key and it paid off for them, getting 2 sales from us in one day!From start to finish I would recommend Mike Ferguson and everyone we worked with at this dealership.

I want to thank ALL of the staff for thier kindness yesterday, July 2nd towards my Mom and I. You are all gifts from God. Im so impressed by all of you. Mike, you made this entire deal happen. I am forever grateful. If I would have gone to this dealer sooner, my situation would have never happened.Thankyou again a million times for EVERYTHING!! I will never go anywhere else.

Great service! Had me in and out with a new Jeep! Would definitely go back!

Just purchased a new Jeep from Anthony Crawford. Being a cut to the chase and well researched buyer I knew what I was in to get and get out. Anthony acknowledged this right away with a value package, outstanding service while only spending 90 minutes from start to finish. Kudos to Anthony! Straight off the showroom no hassles and great follow up. Car buying and owning is a pleasure with Ed Tomko!

Took my 2018 Ram 2500 in to get fixed after I was rear ended. Everyone I interacted with in the service department was great. They explained the process kept me up to date on the damage that was found after getting the vehicle in there shop. Wonderful service!!!

Just had a really poor experience with Tomko! Took the jeep into this dealership because i got a referral from a friend. He did however say that I might not be treated greatly, for his wife has had a different experience then he has had. But I do not have a relationship with a dealer so I was hoping i could establish one. I love my jeeps but buy from down south. Took in for service yesterdayWaited all day to hear back. At 4 finally. Not able to finish work until this morning. Work being done by Tomko was contingent on them being done by 10 for I had to work. Promised and they did The work. Asked for a price too. Gave a ball park. Seems odd, but moved forward. Called this morning still wanting price. Working on paper work still”Told them to call with price. NEVER DID. had to go get jeep to go to work. Wrote a check for the 1000.00. The service manager says to me” who uses checks anymore, use your debt card” NO! Clearly u accept checks it says so on glass in front of cashier. “He says they will call my bank cuz they don’t know me”. So ok. Call my bank. Not my issue anyhow with this guy. Its how he is speaking and acting towards me. 30 minutes goes by before they have this handled. And doing that time this arrogant service man who has a problem with me says. “Even if I posted it you can read? You tell me you would read” I had suggested he post that anything over 500.00 we will need to verify. He became more ignorant with every breath. “So again he says who uses checks anymore” .. to which i say still an accepted currency and your place says it does so why r you acting like I am not a worthy customer that deserves the same service as the other person That paid by check. Why r you discriminating? This is not ok at any level-the way he talked to me!!! I will continue to push this matter to corporate so maybe he will decide to hide his ugliness. However, if I were anyone thinking about buying or having service provided, why take a chance. There are other dealerships. Hi.

If I could rate 0 I would. My sister came home crying because Anthony an employee of Ed tomko treated her absolutely disgraceful. She went in to look at jeeps forba possible trade in and the first thing he asked her was whose name is this car in. Way to start off a sale. Then, proceeded to insult her by asking if she even had a liscense and how many RENT payments she has missed! She owns her home and where does any saleaman get the right to ask those questions...to make matters even better She has a friends badge of a police cheif where he then proceeded To ask her how she has a friend that is a cop. She asked for her liscense back and left. She was shaking when she came home. To have someone so Deplorable in degrading work for a company is a travesty I would definitely think twice about who you hire and may be screen the people working for you. Think twice on your major purchase of a new vehicle, the service shows the guaruntee of the life of the car.

Just purchased a used car from there and it was a great experience. They give me a great deal! Thank you so much Jerrol for your help.

When I walked into Ed Tomko Jeep, I was fully expecting to be hit with a hard sales pitch and the run-around, like I have seen so many times before when purchasing cars. JWalker, who my wife had talked to the night before came over to me and introduced himself. I pointed out the car I wanted to see, and he told me he already had key.. He must have talked to the salesman who greeted me. This was at 8:30am. He ran and got a plate, took my licence and I want on a little ride. When I got back, I told him I though my wife would like it and we would be coming back later that evening for her to see it. I talked to him for a few, and I explained another jeep I was looking at at another dealer. I feel that I told him we would be driving one of the two home tonight, and if he gave us a fair and honest deal, it would most likely be the one on his lot. When we got back to the dealer at 5:30 that evening, my wife drove it and absolutely fell in love the Grand Cherokee Upland we had driven - I have to admit, so did I. When we sat down with JWalker, We were able to come to a no pressure deal which was much better then the offer we had from the other dealership for a much nicer Jeep. Without 10 trips back and forth to the sales manager! Hats of to Ed Tomko Jeep and J. Walker! You guys made US happy jeep owners at an absolutely amazing price. 5 Stars!

They did a quality job on my Jeep gladiator did it on time and did it correctly thank you so much

This is our 4 purchase at Ed Tomko! We are very happy. We ALWAYS work with salesman Jerrold Walker . He is awesome and i recommend him to everyone. Also we love the dealership. We have all auto service there. Its a bit of a drive from Grafton to Avon Lake... but well worth it!

They dont call you back about a vehicle that they promised they would call back on and they pretty much just left me hanging

I recently purchased my 2019 Jeep Compass here with the help of Jerry. I was blown away by the service that I received. As a young woman, it’s very intimidating walking into a car dealership and knowing that someone may take advantage of your lack of knowledge of vechicles. This was not the case with Jerry. He kept me within my price range and did not try to push me towards anything that would break my budget. This made the entire experience really easy and laid back (unlike the other dealerships I’ve been to in the past). In addition to this, the gentleman that helped me in their finance department (Al) made what could have been a very long, boring process quick and efficient. He had me signed and driving off in my car in about 5-10 minutes. I highly recommend stopping here to anyone, and will definitely be back. Ask for Jerry!!

Awful dealership. jerrel walker promises too much too soon and then eats his words later on. Makes up some excuse as to why he can’t sell you a vehicle

I have always had a great experience looking for vehicles here! Thankful for the great hardworking workers here! I know a few workers here, one is a mechanic! They do a great job for sure! Special thanks to Jerrol R. Walker for the help with purchasing my used car! I’ll definitely be back for the next vehicle purchase hopefully a Jeep! Thanks Again!

Called to schedule 2 recall notice repairs, oil change etc. Was told I could get a time in late Jan. Its only 12/11 today. That service is all backed up after the holiday? What does that even mean? Maybe they ought to hire someone for better service. Wont go back.

I had a great salesman and Mr. Walker when I got there he had the truck ready for me for a test drive while he attend to other customer know That was schedule ahead of me. There was another young salesman welcome me and asked me what I was waiting for and he sent me straight to the truck that was waiting for me and gave me the keys for the test drive. I was very please with the Hospitality I was in and out within an hour with financing test in the car and shaking their hands. Thank you again Mr. Walker he did a good job

Love dealing with them! They dont mess around..get you the desires of heart!!

Had a very positive experience after buying a used car. They went above and beyond what they were legally required to do after a mechanical failure occurred. Issue was not their fault, but they corrected the matter promptly. I was impressed and would buy there again.

Horrible. Refuses to accept the Jeep Wave complimentary oil change and rotate. CJF should yank their franchise !

I had a great experience here. I had been looking to get a new vehicle since my 2002 Suzuki was starting to fall apart. My husband and I had looked at a Chevy dealership for an Equinox, but could not find one to suit our budget. I decided to look for a Dodge Journey, so we checked Ed Tomko. I did not like the Journey, but I fell in love with the Jeep Patriot, and was able to make a great deal and leave the same day with a brand new 2014 Patriot. Our salesman was not pushy and was very happy to work with us to make this car happen. I was very happy with this business, and will definitely go back when I need a new vehicle.

They were extremely accommodating to my needs! Also very efficient, honest, and do what they can to help. I got two new Jeeps at my price point. Now I have the peace of mind that my daughter and I have vehicles that handle great in the snow and bad weather.I definitely recommend Jerrol Walker for your car needs!

Very professional, and kind. Owner is willing to always work with you to get u into a payment you can afford, even if he takes a loss. Which is not to common at car dealerships. This is our second car we purchased from them. Very comfortable environment. Purchased a 2018 Jeep Compass.

My wife and I just recently purchased a brand new 2016 Dodge Caravan. Our customer service experience with Jerrol Walker was great. He was a down to earth guy that was honest and willing to do anything within his power to make us happy. He gave us a fair trade price and got us the features and color we wanted all within our budget. Very happy with our experience.

Price there new truck online at a lower price then what they will offer to everyone. Just a way to get people through there door. Annoying and cheap sale tactics.

Sales and Service took excellent care of my wife and son today, as always. We have been a customer of Tomko Dealership for a very long time and would never go anywhere else. Dave Tomko, the Service Manager, is the best and always delivers on what he promises. We look forward to purchasing our next Jeep at Tomkos for our daughter this fall!

I came in to look at vehicles since my lease with Ford was almost up. I met Jerrol and was blown away by how nice and honest he was!! He made the whole process easy and enjoyable and I could not be happier with the Jeep Compass I ended up leasing! I highly recommend Jerrol and Ed Tomko to anyone looking to get a vehicle!

Update. Ed Tomko has made extraordinary efforts to correct the issues to my satisfaction.

I called to get lease prices on a Dodge Charger. They would not give me any lease payment info over the phone. Instead, they wanted me to make an appointment to come into the showroom to discuss. I asked why (even though I know why). The sales guy said there was a lot of work involved in quoting lease payments and they only do it for customers in the showroom...not over the phone. That sales strategy went out in about 1989. These guys are dinosaurs. Who wants to spend an afternoon in a car dealership? I know what I want and like everyone else- want the lowest cost. Ed Tomko- do you want an opportunity to compete? A guess the answer is NO. My point: It wasnt their sales policy or what the guy said that bugged me...it was HOW he said it. Rude and dismissive.

My salesman and the dealership were great. I shopped around and they gave the best deal by far. In and out in an hour. Very professional sales and service staff. Highly recommended!

Ive been buying-leasing with Jerrol Walker at your Avon Lake location for 2+ years now. He is just wonderful and knows how to take care of his customers. He makes sure you are happy and taken care of! He is a great asset to your company.. I look forward to dealing more business with him in the future.

As always a pleasant experience at Tomko Chrysler Plymouth, had an oil change. Charlie and the service staff were Pleasant and efficient as usual and had me in and out and just over a half hour plus receive a courtesy car wash:-)

The people at Ed Tomko are fantastic! Jerol Walker is a great salesman, he really listens and helps with your needs. The service department is second to none. It is the best dealership around.

Just bought our fifth car from Tomko! Best dealership around we dont go anywhere else. Thanks Mike and Mr Tomko we love our new Journey

Spoke with Mike on the phone about a van I saw in the newspaper. Would not buy out my lease or offer any discounts on vehicle. Not wasting my time driving to Avon for some who does not show any interest in my buisiness.

My husband and I recently purchased a car through Ed Tomko that was not a Chrysler, Dodge or Jeep. We had a great experience with Jarrol, however thats where our positive experience ended. Within 30 days I had driven over a nail, a quick patch repair for the service department. They would not cover the cost. Now we are less than two months out and I have discovered that they did not service the car in any way. No oil change, no nothing, and here I am back at the dealer to have my brand new to me car serviced for the second time since purchasing the vehicle. I wish they had been more transparent about how little they were willing to cover. This has been most disappointing and I will not recommend this dealer in the future.

Bought our second car today! Jerrol Walker and the whole Ed Tomko staff was awesome! Highly recommended them!Purchased another car from Ed Tomko 2 days ago! great experience once again! Jerrol Walker is the best!

Excellant customer service. Jerrold Walker helped us so much to get the deal that we needed. Will definitely refer family and friends to him and this great dealership! Thanks again for all he did for us.

Easiest new car deal ever!

Just bought my son a Jeep from them. Painless experience knowledgeable sales people. Service department was top notch as well. Had his Jeep rust proofed in and out with rental and when returned it was even easier.

Totally happy about my experience here. If you need someone who is trustworthy and will give u the best deal possible, ask for Jerrol Walker. He is the best! New favorite salesman!

My experience with Mike Ferguson was absolutely repulsive! He was extremely rude, misleading, and and dishonest. Everything I wouldn’t want in a salesperson!

Note when getting work done the estimate means nothing here. Coming directly from the estimators mouth it is just an estimate. They estimate as little as they can and go up from there. Our price continued to go up daily from what they originally told us it would be. I picked up my car not knowing what I was going to have to pay because it changed so many times. We choose a dealership to do the repairs because I thought they would know best what to do. They told us we should have brought other quotes in. The price continued to change because what they told us they could do they couldnt. I would not recommend.

The sales person that took care of me, seemed lazy. He was only answering the questions I asked, he wasnt offering any other additional information. I went to test drive the 2020 Pacifica, and asked if he could go with me, because, while Im driving if I have any questions, I like to ask then, he told me no, they had a time slot, so I asked if someone else could go with me and he asked me, why cant you drive? Very rude statement!!

Jerold walker, is absolutely the best sales person I have ever bought a car from. Not only did he help me buy my jeep back in February but months later is still great help! Whenever Ive had a question he has always been ready to help. Do yourself a favor and go to Ed tomko and ask for Jerold walker!

Years ago, I worked at this place. My family, friends and I are still treated like family. My old customers tell me that they keep coming back because of the great service they receive. If you want to deal locally, here is the place! Family owned and family operated.

Our experience at Ed Tomko was amazing! We had a vehicle that wasnt working for our family and they were able to help us get what we need! Jerrol went above and beyond to make everything work for us, and we couldnt be happier! They were fair, honest and got right to the point! This definitely saved a ton of time and is not something you normally see anymore! We will definitely be back next time we need a vehicle and will recommend them to everyone! Overall a wonderful experience! Thank you Jerrol and everyone at Ed Tomko!

Our experience did not start out on a positive note. However, Ed TOMKO has done everything to make it right.

This place will say anything to get you in the door and into the signing room. Do not take their word, read every page of small print before signing anything. What they said and what was in the fine print of my contract were not the same.After discovering this, I ended up talking to Mr. Tomko himself and couldn’t have been more shocked that the owner of the company has such horrible customer service skills. He was rude condescending, arrogant, and didn’t help at all. He basically told me that his employee’s word doesn’t matter. Mr. Tomko had a chance to fix the situation but he failed. My advice is stay away from this place - there are much better dealers in the area.

Drove an hour to look at a used as is car which was my choice but the salesman was standoffish and kind of rude. I wasnt looking at a high priced vehicle, but he did very little to try to sell me the car. Almost like he didnt want to waste his time.

I purchased a 2016 Wrangler with the assistance of Jerrol Walker. The transaction was quick and painless, no games, just straight numbers. He was a joy to work with and I will come back again. The entire team was fun and accommodating.

Thank you to the service department for doing such a wonderful job on my van (in for damage done from someone rear ending me). I had my car back in a timely manner and they cleaned the inside! I was super satisfied.

Love my new 2019 Jeep Cherokee that I got with a ton of help and understanding from Jerrol Walker.🤩 He is an amazing salesman, he helped us on more than one occasion. He helped my daughter get her new 2018 Jeep Compass last year. ❤

This place is growing and remains in business for a reason - they are honest and easy to work with... and smart! Jerrol in sales has a great reputation there and was very helpful and professional in his approach (despite the fact that he first met my wife and I as we were driving a FORD test drive from a competitor down the road- right through his lot - lol!) He likes Jeep of course, but was helpful finding us a used car as well (it wasnt Jeep/Chrysler!). While we are still in our 30 day period, Im confident we found a great ride and the dealer will take care of us in the future. Best advice: Dont bother with the auto mile games; pick out a quality dealer that has quality service and integrity!

Tried to take a leased jeep from another dealership back that was bought from another dealership but under one of their financing groups and all they said was no. Called twice after I talked to financing group that told me to go there. Both times they said no. Guys hasnt anyone ever told you no doesnt exist in the sales vocabulary? Guess Ill by my new Jeep Rubicon at another dealership.