user
Sheetz
5499 Mahoning Ave, Austintown, OH 44515, United States
Appearance
Sheetz
Comments
As
Review №1

If I could rate at 0 . I would. Never had an issue ever. Except for tonight, and normally Im not a Karen, but jeeze.. Ill be Karen tonight.. Wana talk about extremely rude lady staff and such poor customer service!!!Your cashier threatened that we dont want too see her become ignorant what the freak is that about?!Tonight our wait time was 33 minutes. 33 minutes, as we watched customers come and go that had arrived well after us with larger orders and they ordered food. Your place of business was not busy.. Im sorry I work in customer service and I completely understand being under pressure, as well as I took in consideration that were only 3 workers working .. so.... At 12:28 am we order a milkshake and a smoothie. THATS IT. We stood patiently untill we realized it was 1258 still no drinks . We approached the cashier, said we wanted a refund we couldnt wait any longer.. she refused my receipt . She printed one. Came back around and literally slammed a 10 bill which did not cover the entire purchase and walked away. Ignoring the fact she shorted us. As she continues too ignore us as people are lining up behind us. Then does she come back and give us the rest . Very disrespectful

Ch
Review №2

Great place, BUT is very badly in need of a CLEANING. Sidewalk out front is filthy and the inside smells!

St
Review №3

Love this place. my wife makes me come here for their milkshakes

Ri
Review №4

Always have needs convient location from my home

Su
Review №5

This place was FILTHY!!!! I wouldnt eat anything made there. Manager only had excuses.

An
Review №6

Ive been going here for years. Always great staff and very clean. The food is usually pretty solid except when I get wings with sauce theyre pretty much bone dry. Theres an option for no sauce and I never choose it. Ask for a little extra sauce so they arent dry and you get charged. Its a convenience thing but I just feel wrongs ordered with sauce should have sufficient sauce.

Ju
Review №7

Clean diesel pump. Clean station. Great diesel price.

Sc
Review №8

Just got fuel. The pump area was very clean and it worked properly.

oh
Review №9

26 minutes to receive my food from the time I paid for it. Rediculous.

Da
Review №10

Friendly workers, clean and organized store, delicious food and beverages made to order, comparable prices

Ar
Review №11

Always good but sometimes too good so theres a wait

Al
Review №12

As Mahoning county is now in the red with Coronavirus cases, you’d think that the workers would be more on top of people wearing masks, but there are so many people coming in and out without one. I mentioned it to the cashier and he said absolutely nothing. On top of that, they take forever to get your food and milkshakes out to you. I shouldn’t have to wait 20 mins for 2 milkshakes... Don’t think i’ll be back to this one.

Da
Review №13

Good gas prices, friendly and knowledgeable workers, comparable prices for food and beverages

Ke
Review №14

Great fast service every time I come in. Smiling faces and always clean and stocked for whatever I need!

Br
Review №15

Thank you Sheetz for providing an air pump for our tires!

Ma
Review №16

Love my sheetz

Ky
Review №17

Love this place, friendly staff, except for that one guy who wears boots every time he ever works there. Ive said hi or thanks a good few times and his only response is a vacant stare. Everyone else is awesome especially Heaven, who works 3rd shift. She has an Amazing personality and i always enjoy my stop when she is in. My girlfriend and I live pretty close by so we find ourselves in here more often than not. Sheetz has the best loyalty system although speedway has a pretty comparable and useful system, i still prefer sheetz.

Ri
Review №18

Good food

Ke
Review №19

Nice and friendly

SU
Review №20

FILTHY

Jo
Review №21

This place knows its strengths and its customers. A great variety of snacks that even cater to healthy options. Prompt staff and clean store with prices that arent terrifying. A staple of the area now

Co
Review №22

Brendon who works 3rd shift is a 1st class worker as well as a person......one night I was at this Sheetz location late at night and had a flat tire....the fact that it was the middle of the night An the worst time to ever have car trouble Brendon came outside to make sure I was ok and helped me change my tire. His help and positive attitude made me feel a lot better and I will never forget this experience with Brendon and I truly feel he deserves a raise/reward because any other person would of stayed in the store and watched me struggle at changing my tire but Brendon did the opposite he rolled up his sleeves and helped me out and went the extra mile. There needs to be more people like Brendon In this world and I hope the store manager reads this and acknowledges Brendon for being a truly great person/employee. Thanks again Brendon I will give this SheetZ location as much business as possible its the little things in life that mean the most. Thanks Again BrendonCorey

Je
Review №23

Only good for fuel and drinks. The food prices are a bit higher than others.

Gr
Review №24

Great for in and out stos.

Sa
Review №25

Clean,well lit, comparable pricing to surrounding area, free air for tires

Gr
Review №26

First sheetz Ive been to in four years since being stationed out of state! Love it

Ad
Review №27

Lady at the counter said she wouldnt exept my ID unless I have paper work with it just for some chew guess Im illegal In her eyes

El
Review №28

This could have been an off day BUT I stopped in on my way from PA to Oxford, OH 3 days ago. I ordered a beverage and a sandwich. My beverage was ready in a few minutes. I waited 35 minutes for my sandwich and finally spoke to one of the employees to ask how much longer would I have to wait. She said she didn’t know because they were backed up. I got frustrated when I saw people who had come in after me were getting their food before me. I don’t know if they were understaffed or what but there was no sense of urgency and no apologies from the servers. I ended up being 45 minutes late to my destination because I had waited so long and I was hangry!The only redeeming quality was getting a full refund when I asked for my money back for the sandwich I had to wait on.

Ar
Review №29

Great not, however watch the food rushes because you may have to wait for a bit.

Ji
Review №30

Awesome. Danger dogs are 2 for a buck. Very cheap. Highly recommended

Da
Review №31

Clean fresh friendly

Ev
Review №32

Over priced drinks and a local police hang out but clean and friendly staff

do
Review №33

I asked for a B O N E L E S S pizza and they said we dont have those...

Al
Review №34

Everytime i come in the lady making our food is always very rude and acts like were bothering her if we ask for an extra condiment or something.

as
Review №35

Excellent!

An
Review №36

No seating options

Information
31 Photos
36 Comments
3.9 Rating
  • Address:5499 Mahoning Ave, Austintown, OH 44515, United States
  • Site:http://sheetz.com/?s=281
  • Phone:+1 330-270-1803
Categories
  • Coffee shop
  • Convenience store
  • Gas station
  • Restaurant
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Starbucks851 N Canfield Niles Rd, Austintown, OH 44515, United States
  • Sheetz1101 N Canfield Niles Rd, Austintown, OH 44515, United States