user
Toshiba Business Solutions
4150 Freidrich Ln D, Austin, TX 78744, United States
Appearance
Toshiba Business Solutions
Comments
Pa
Review №1

We love our Toshiba! Our school district is small and we only have one copier/printer /scanner machine. It runs flawlessly and the support Mary Ellen and David give us is top notch. We just signed up for our second machine and we are so excited. Toshiba makes good stuff!

Al
Review №2

We are very satisfied with our Printer/Scanner. Excellent customer service, MaryEllen was great and made sure everything was to our satisfaction.

Ad
Review №3

Were very satisfied with our printer/scanner! We have about 35 agents in our real estate office that use it and the only complaint we had, David Gibbs was able to address in 5 minutes. He is good about giving us face-time in the office on a regular basis. I will also say that Toshibas supplies department is also very good. They are quick on the turnaround for toner requests and even helped us setup a recycle program so we didnt have to throw them away. Overall were very happy with our service and would highly recommend them to anyone!

je
Review №4

Excellent Customer Service! David Gibbs came out and looked at our machine making sure everything was working as it should. He was also very informative when i had questions concerning our Toshiba copy machine and didnt leave until all my questions were answered. David also went above and beyond and helped me get a Toner last minute, he personally went out of his way and brought me one saving the day!

Ja
Review №5

Super happy with our printers. My company has a dozen Toshiba printer/fax/scanner/copiers for several years and on the rare occasion we have issues with them, Toshiba is very fast at getting a technician out to get it fixed, most of the time within the same business day. Would recommend.

Ju
Review №6

We started doing business with Toshiba in 2008 and have since purchased 2 copiers from them. David Gibbs and the rest of the team have been great to work with. We keep a maintenance contract on our machines and really appreciate the way they take care of us. Tony is truly the best! He shows up regularly to clean our machines and make sure everything is running correctly. Any time I put in service call, he responds immediately and takes care of the issue.

Je
Review №7

Great equipment and great staff. David Gibbs is a gentle sole, the only one my little pup could tolerate before she was trained. He worked tirelessly to get us up and running with a purchased machine on a maintenance contract. It has been a great piece of equipment and David represents the company very well.

Da
Review №8

Toshiba Austin is the BEST for commercial business printing needs. We recently purchased a c-Studio 6750 from David Gibbs. He is the most thorough salesperson I have ever had call on us. We give him and Toshiba Austin FIVE plus stars for their service.

Bi
Review №9

We were very pleased when we purchased our new copier. The sales representative, David Gibbs, went above and beyond to make sure everything was working properly. Great customer service and we will highly recommend them in the future. Job well done!!

St
Review №10

Three years with the same copier on a construction site and no issues to report. I am now dealing with David G. and he is willing to help out when/if needed. I would highly recommend them. Hopefully we will be doing business with them again on our next job later in the year. Thanks David.

Be
Review №11

Melissa Satcher has been great to work with this past year. She is quick to follow-up on any loose ends. She was able to put together a contract that works well for our needs and our Toshiba copier is a dream come true. Thanks Melissa from Peace Lutheran Church.

An
Review №12

David Gibbs in the Austin area has been a great asset! He has come to my Property, Agave at South Congress, and has assisted me and the office staff in getting our products up and running properly. He has even gone above and beyond by providing me his personal contact information to reach out should I need immediate assistance and he has contacted local technicians to help trouble shoot our errors for correction. Toshiba definitely has a rockstar with David Gibbs on their team!

Ba
Review №13

I whole-heartedly recommend Toshiba Business Solutions when it comes to maintaining our copiers. David Gibbs has personally serviced our machines for several years and he and his associates always respond immediately to any of our technical issues. If theres one machine in the office I never have to worry about, its the copier. Thanks Toshiba.

Ma
Review №14

Our Toshiba copier is everything we needed and wanted. But, best of all, is the Toshiba service and our representative, David Gibbs. Mr. Gibbs is on top of any issue we may have (there havent been many) and I know he will work to get the situation resolved just as we need it to be. And, the service techs are great. They call back very quickly and, in most instances, they come to our office the same day. We cant ask for better than that!

Jo
Review №15

Cant say enough good about these folks.David Gibbs makes sure we have everything we need to run our business.And more important, he stops by frequently to make sure all is well.Thanks for everything!

Su
Review №16

David Gibbs is doing a great job staying on top of our needs! We have been Toshiba customers for many years and are very happy with the equipment we have and the service that we are given to make sure it stays in good working condition!

Je
Review №17

Melissa Satcher is wonderful! She makes it a point to always check in on us and make sure we are happy with our equipment. If we run into a problem, our company knows that we are well taken care of and it will be resolved as quickly as possible.

Li
Review №18

We have had a relationship with this company for many years now. We have leased several copiers and Risographs. The machines are great and we have very few breakdowns. When we do have a problem, the repair techs try to get to us that day! We recommend them highly!

am
Review №19

David Gibbs has made our lives so much better with the machine that he got for us. I highly recommend him to anyone.

Ca
Review №20

Working with Melissa Satcher is never a disappointment. She is considerate and respectful. She aims to make sure her clients are satisfied. Patient and humble at the same time.

Gl
Review №21

I just wanted to say a few words about the courtesies that I have received from Melissa Satcher. She has been our Toshiba Rep for the past few years and I can always count on her to help the Association find solutions to any problems that may occur. Melissa is always attentive to our needs and finds a way to accomplish our goals. She is very personable and down to earth. It feels like she is part of our family. Good Job Melissa.l --gla

an
Review №22

Melissa Mayer is our account executive. I highly recommend her she is quick to resolve problems and always follows threw. The whole experience has been amazing.

Br
Review №23

We use Toshiba business solutions at the facility I work out, my POC Dave Gibbs is always so helpful. Anytime I have a service question or need assistance he has given me his personal number to contact him at anytime. I love working with a company who believes the customer always comes first. I would recommend Toshiba Business Solutions on Fredrich Ln to any business.

Da
Review №24

Kudos to David Gibbs. He is very attentive to our needs, and always makes it a point to stop in to make sure we have what we need. Weve been buying Risos from Toshiba for years, and wouldnt trade them for anything (except for another Riso, of course).

Pe
Review №25

David Gibbs is helpful, kind and very knowledgeable about the Toshiba product. He calls and visits with us regularly at our place of business to make sure we are not having any questions or issues.

Jo
Review №26

Amazing customer Service!!!! David Gibbs is always a phone call way for any issues. Thanks Toshiba for great products and service.

Ca
Review №27

We are grateful for our partnership with Toshiba & with our representative, Melissa Satcher, who has been very attentive to our needs and helpful in crafting the right contract for us.

Co
Review №28

Just recently purchase a new Toshiba studio 5015. We love it. David Gibbs went above and beyond to make sure I had the equipment I needed for a price i could afford.

Ja
Review №29

Our representative Melissa Satcher has provided great service to us at Peace Lutheran Church. Thank her for us!

He
Review №30

Always a pleasure working with David Gibbs, he is very professional and is always looking for ways to help our business thrive. - MV

Br
Review №31

David Gibbs has treated me better than family. I’m on my 2nd copier for our family owned business, and I couldn’t be happier with him!

Ma
Review №32

David Gibbs is always so helpful and also very knowledgeable about Toshiba products.

a
Review №33

I have never experienced such wonderful customer service. Thank you, David Gibbs, for your service to Sunset Canyon Baptist Church.

Ch
Review №34

David Gibbs has provided great customer service to us at Spiradrill

Ci
Review №35

Toshiba Business Solutions has provided good sales and support services for us. David Gibbs and others are always there to help.

Sp
Review №36

Great customer service from David Briggs. Keeps in contact and works with me to take of issues that arise.

Ro
Review №37

Melissa Satcher made doing business with Toshiba a breeze! Thank you for all of your hard work and time!

Ge
Review №38

Called very helpful and friendly..

Je
Review №39

Great products & great service!

Ce
Review №40

Great Service!! Thank you!!!

Information
2 Photos
40 Comments
5 Rating
  • Address:4150 Freidrich Ln D, Austin, TX 78744, United States
  • Site:http://business.toshiba.com/usa/company/careers/careers.html
  • Phone:+1 512-929-9096
Categories
  • Computer store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Repair services:Yes
Similar organizations