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The Dashcam Store
2324 Ridgepoint Dr Suite C, Austin, TX 78754, United States
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The Dashcam Store
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Pe
Review №1

I had an excellent experience with a 2-channel dash cam installation with The Dashcam Store - I was crazy to have considered installing it myself. Upon arrival I was greeted by name, given an estimate of 60-90 minutes, and decided to wait in the comfortable waiting room. The install took about 90 minutes, I was given a quick demo of how to access video using the dash cam app, and went on my way.Super professional, efficient, and a very clean install. Dont waste your time or damage your car spending all day doing a job that theyll do cleanly and in a quarter of the time!

gu
Review №2

Great camera system, and they installed it in about an hour after making an appointment. They walked me through the set up and the app as well.

Gr
Review №3

The Dashcam Store is amazing! They are professional, efficient, and helpful. I had them reinstall my old dash cam into my new vehicle. My old vehicle was totaled in a car wreck. Fortunately, I had a dash cam installed in my previous vehicle. The person who caused the wreck, told police that I ran the red light and it was my fault. All I had to do was pull out my phone and connect to my dash cam. The police saw that the person I hit actually ran the red light and the dash cam automatically paid for itself. Unfortunately, between the time I purchased my new car and had my dash cam reinstalled, I was rear ended by a person who fled the scene. Now I am out my deductible which is more than the reinstallation of the camera. Let this be a lesson for everyone... get a dash cam! Youll be glad you did and it will not only prove your innocence, but will save you money!

St
Review №4

I got the service of installing several dashcams from this company.I am very satisfied with the quality of work, speed and price.I also like that you can order the installation and buy a camera and everything you need for installation on arrival at the standard average market price.

Da
Review №5

A professional and knowledgeable operation. I worked with Matt. Matt walked me through their installation and the operation of my dashcam. I found him to be very patient as I asked him to repeat the operation of the device. I later reached out to him to walk me through the cloud connectivity with my LT Module once I purchased and installed my sim card. Matt was fantastic. I thank Matt, his staff and the Dashcam Store. My vehicle is now covered 360 degrees.

Ig
Review №6

Great service, located in brand new business space. I appreciate your help! Thank you!

Je
Review №7

Install was done quickly and right at the appointment time. All wiring run very well - dashcam does not look like its something added after. Post install run though of the features was very helpful.

Sc
Review №8

Very professional and a perfect install. This is my second install from The Dashcam Store. I recommend them and they are there to help if you run into any needs. Great people and products.

Em
Review №9

Excellent service and very friendly as well. These folks offer the top brands and provide superb installation.You cannot go wrong with The Dashcam Store.

To
Review №10

Excellent installation and customer service but it’s hard to get a hold of someone on the phone.

Je
Review №11

Excellent! Highly recommend the team at The Dashcam Store. Matthew worked with me to ensure I got exactly what I needed. Communicated the whole process very well. He provided me with a tutorial on the use of the app. They have been available to answer any questions I had after the installation. For sure have them do your dashhcam install.

K
Review №12

I’ve made 2 dashcam purchases over the years. Stopped in for some adhesive strips for a new vehicle. Amazing customer service as always! Lifetime customer.

Da
Review №13

Thank you Matt for the personalized, professional experience. I love the security I feel having a dash cam and I think folks will soon come to realize how important a tool it can be. And you folks make it look so good, I barely even notice I have it, front and back! Thank you!

Ca
Review №14

Pretty steep install price at $100 for a single-channel camera in my car, but they know what theyre doing-- it looks good with no exposed wiring and theres not many other places you can go to get a dashcam installed. Took about an hour and they let you wait in their lobby with wi-fi, bottled water if you want some, and a comfy couch.

Si
Review №15

Bought 2 Blackvue cameras for my cars. I asked them a bunch of questions through the entire process from selecting the right dashcam & accessories (Blendmount) to install advice. They were super responsive and helpful. I couldnt recommend these guys more. Great people who really know their stuff.

De
Review №16

I got four cameras and several batteries installed. They sync to the cloud with LTE. The cameras are great. They answered all my nerdy questions. They installed fast and professional. I loved the experience. The cameras already caught a wreck that happened near my house and helped someone immensely. Great investment, and these guys made it easy for me.

Ni
Review №17

Over the years I have gotten several dashcams from them for my vehicles, the prices are great and the staff is friendly. Thanks!

pe
Review №18

I have to give a big shout out to MatthewRitchie, Dashcam’sTech Manager! Matthew was responsible for the professional installation of my vehicle’s camera system. I can’t say enough about his knowledge of the BlackVue Dashcam and his ability to explain things in layman’s terms! If you are looking for a dash camera system, I highly recommend you visit the Dashcam Store in Austin, TX. You won’t be disappointed!!!!

Jo
Review №19

Great experience getting my dash cam installed at The Dashcam Store. I was in and out within an hour.I opted for the front dash camera installation and to my surprise, the hardwire kit was included in the installation.There is also complementary coffee and snacks in the waiting room!5/5 - Would highly recommend.

gr
Review №20

Ill preface this by saying I have never reviewed anything online in my life; ever! For the first time, I felt compelled to - that is how good Andrews customer service was. Even though the size of my order was not large, he still took the time to answer every question I had in great detail. If you ever have any questions or are interested in purchasing a dashcam related product, do not go anywhere else and do not hesitate to call and ask for their advice. While you would expect that a 45 minute consult and live customer service would reflect in their overall cost - you would be mistaken because they were also the lowest price I could find. In todays world of profits over people, it was refreshing to deal with a company that still places a premium on honesty, integrity and customer service - they are a dying breed! Thank you again for your expertise and recommendations.

Ri
Review №21

Incredible level of detail put into this installation. From checkin to checkout with a full knowledge handoff and explanation of how the system works. A great clean install. I am pretty picky who touches my P-Car - but these guys do INCREDIBLE WORK !! I got the BlackVue DR900s-1CH and camera looks really sharp. (Will be putting it through its paces but impressed so far) - And their shop had TV and Wifi and clean environment allowed me to do some work why I was there. Thanks again Dashcam Store - will be spreading the word about you all !!!

Ch
Review №22

Realli bad company; they sent out bad dashcams along that they wont help you with you dash cam and they wont honor there warrnety; they just keep ignoring my emails DONT BUY FROM THERE; BUY FROM BLACKBOX MY CAR THEY ALSO HAVE ACCIDENTAL WARRENTIES AND DASHCAMSTORE DOSE NOT

Me
Review №23

Matt was Great. Great knowledge, excellent fast service/installation. Equipment working great. Would recommend.

Mi
Review №24

Great support from Matthew even though my purchase was from 2017. The dashcam store takes care of their customers from start to finish and I won’t hesitate to order from them again.

Aa
Review №25

The Dashcam Store is amazing. They were super fast, friendly, and helpful. They did an amazing job with the installation. It looks like it was installed at the factory. Ill definitely use them again.

Er
Review №26

I am a repeat customer and The Dashcam Store is installing a unit in my wifes vehicle in two weeks. Fortunately, I had one of their cameras installed in my truck and was able to use the video as evidence in a car crash. All of my vehicles have dashcams and I would have it no other way.The Dashcam Store provides a very high-level of service and they sell excellent quality dashcams. I am very appreciative that they took the time to educate me on how to use the cameras they installed. Dashcams are a must-have and you can do no better than working with The Dashcam Store.

Pa
Review №27

Great team, great work, great merchandise. Love Love Love the experience and cant wait to visit again.Been some time since the above post and went back to get cameras installed in second unit and again great experience. Wonderful, wonderful gentlemen on location and the product is amazing. So easy to keep track of units location, their speed and keeping an eye on driver distractions is a breeze, Thanks to this wonderful crew for all their assistance from start to finish.

Ri
Review №28

I have had multiple dashcam purchases from The Dashcam Store over the years, including installation. Service has always been good, but my most recent installation and service experience is without a doubt the best. I purchased a LTE connected dashcam so that I would be able to access the dashcam as an additional data line on my cellular account. My cellular provider (AT&T) took forever and had nothing but problems, literally keeping me on the phone for at least an hour. The Dashcam store rep was beyond patient and stayed on the phone and did everything he could to make sure that my camera was fully functional. I was so impressed with the level of professionalism and patience of the Dashcam Store installer try and help with me with my issue which was my cellular provider, and had nothing to do with the camera itself.

Se
Review №29

Everything about getting my dashcam installed at The Dashcam Store was efficient and pleasant. I drove by one day and stopped in to see what it would take to install a dashcam in my vehicle. The gentleman in the store that day showed me some options and discussed the process of reserving a time. When I got home I went to their website and the reservation process was super easy. When I arrived they were ready for my vehicle, and the waiting room was comfortable and had strong wifi. The technician who installed the dashcam touched base with me a couple of times during the installation to make sure the cameras (front and rear) were where I wanted them, and to talk about hiding the wires which was a different process due to my vehicle having a removable top. When the installation was complete the technician stepped me through the process of installing the software on my phone, going through the video the cameras recorded, and all of the settings within the software. Overall it was a great experience and they made me feel like a valued customer.

Fa
Review №30

Great customer service and short wait time to install the equipment.Matt was very easy to talk to and made the entire transaction a breeze.

D
Review №31

Great customer service and care! Did a lot of looking online for what I wanted and finally decided to call the experts. I wasn’t disappointed. From start to finish, they showed top notch business ethics.

Jo
Review №32

Ive called several times over several days and nobody answers 👎🏼ended up calling BlackBoxMyCar for Technical support.

Ka
Review №33

This place is awesome. They have all type of webcams for all different needs. I installed a BlackVue 900X cam and it captures 4k video like pro . I bought the cam the and got it installed at the same time and installation was flawless and price was way lower than competition . I would highly recommend The Dash Cam Store.

Ch
Review №34

I cannot say enough good things about The Dashcam Store. This was my first dashcam purchase and they answered all of the questions I had. I purchased a Thinkware U1000 2 channel dashcam. I had them do the hardwire install. They did a fantastic install! Its a nice clean install with all of the wires nicely tucked away. I would HIGHLY recommend The Dashcam Store to anyone who is looking to purchase a dashcam!

Tr
Review №35

The people know their stuff and do a great job on the install. I have had over 15 cameras install on a fleet. Will use them again

An
Review №36

I always have a dash cam in my vehicles and coming here for the first time, the staff was confident and supportive of the products they sell and install. Clean and neat installation when it came to hardwiring. Complete tutorial, showcasing all of its features when installation was complete. Highly recommend.

Mi
Review №37

I had a great experience at the dashcam store setting up a BlackVue DR750X-2CH Cloud-Ready Dual Lens GPS WiFi Dash Cam for Front & Rear with 64GB BlackVue Card.All that was direct wired to the car electrical system for constant monitoring even when parked.Installation is super clean. These guys are pros. Totally worth the price.Havent tried it much due to the snow storm in Texas, but sure it will be a great investment.

w
Review №38

The guys are great there. Bought a camera for my daughters vehicle and had an issue with it about a year afterwards. They took care of the issue without any questions. They were professional when I initial purchased it and had them install and when I took it back to have issue fixed. They are kind, courteous and professional will be going back fire my next vehicle camera.

P
Review №39

Good product! AMAZING Customer Service!!! We ordered the BlackVue DR750-2CH-IR-LTE Dual Lens Front + Interior Dash Cam w/ Built-In 4G-LTE with a tamper proof case for our new teen drivers car. We ordered during the Holiday season when USPS was having shipping delays. Daschcam Store sent it out promptly but USPS failed to deliver it. When contacting Daschcam Stores customer service they were very attentive, understanding and ready to problem solve. Knowing we had to schedule our installer, they shipped a second camera to us via UPS that arrived in 2-days. They even sent us a return shipping label for the first camera so we could send it back when it finally arrived via USPS (30+ days later). They have followed up several times making sure we are happy with our purchase. We are pleased with the Blackvue camer but we are most impressed with The Dashcam Stores customer service. They have definitely earned repeat business from us!

Ge
Review №40

Great Experience at The Dashcam Store in Austin. Matt took exceptional care of my install. He answered all of my questions and showed me how to get started with my new BlackVue dashcam. I’m already thinking about the other cars in our household. THANKS MATT!

ac
Review №41

Found these guys online and was very fortunate that they are based out of Austin. Their expertise and broad product knowledge helped guide me to the appropriate camera system for me. The extra bonus of offering professional installation because I am local was great. I doubt youll find a better dashcam vendor.

Bi
Review №42

SERVICE AFTER THE SALE! After a trip to the dealership for service, I discovered my cameras were not working. I got a follow-up appointment at the Dashcam Store, even though my cameras were installed nearly two years ago. It just took a few minutes for them to figure out Ford had unhooked the cameras, and just like that, The Dashcam Store had them working again. The Dashcam Store wouldnt even take a payment. Astonishingly good service.***UPDATE***My memory card quit working and the camera was unresponsive. I tried resetting the card with no luck, so I got an appointment with Matt. Matt took the camera out to diagnose the problem and quickly agreed that the card had gone bad. He replaced it for free since it was so close to being in the warranty period. Honestly, I had expected to pay for service and a new card. I am once again pleasantly surprised by the level of service I have received at the Dashcam Store.

Je
Review №43

The effective and efficient staff was wonderful and had my dash cam installed in record time. I recommend them highly and will soon have my other car equipped with its own dash cam.

So
Review №44

There’s nothing too difficult or too much for the dashcam store. They are trustworthy and very dependable. Best inperson customer service I’ve had for years!!!!!! Matthew is the real deal when it comes to vehicle cameras. Neat, professional work that’s difficult to beat. Their knowledge of vehicle cameras is extensive!

Ja
Review №45

Purchased my Blackvue 750-2ch from TDS with no issues. They had a great sale, shipment was very fast and great customer service. They are my go to for dashcams and accessories.

Ja
Review №46

Had a really good positive experience. Install only took an hour.

Da
Review №47

Usually companies take my hard earned cash for the bare minimum of service and I have learned to accept that. Not the Dashcam Store.I spoke to Emalee and she answered EVERY question I had. Matt installed my BlackVue 900X and was spectacular as well. Very personable and another who answered every question and was able to fulfill a request of mine during install.This rockstar company made me feel confident about my purchase and experience.Thank you for making my 2 hour drive absolutely worth it.

Da
Review №48

Very prompt and professional. Professional installation and expert training on how to operate. Would definitely recommend to all my family and friends. Thank You.

Ma
Review №49

These guys always takes good care of me when I need things done,& Its the small Little things as well like as when they was working on my Tesla vehicle they put it on charge as they was working on it which to me is good customer service just along from doing some like that. Thanks & See you when my new car comes in & I want to get my dash cam front and back installed.

Mi
Review №50

Thanks for the fast, friendly, and professional install today. I appreciate the clean and comfortable waiting area. I connected to your wifi and got some work done while the team installed my dash cams in record time. Thanks also for the thorough and in depth demo of the system and phone app. You really went the extra mile to ensure I was happy. Thanks again to your team!

So
Review №51

Ordered a dash cam. Received very well packaged. Shipping was very quick. Provides a follow up email with instructions on on how to get started. Customer service is phenomenal!

Na
Review №52

I purchased the new BlackVue DR900X 2-channel dash cam from this store and I’m happy with the purchase. I can’t wait to have it installed in my car!

Jo
Review №53

Friendly and knowledgeable staff. They did a great job.

Lo
Review №54

I’m currently researching dash cams. I’ve never had one. We have yahoos in Delaware too. Need to invest in a dash cam because some people are doing STUPID things while driving that seems to be getting worse. I keep going back to your website for info. Your website provides details I need to make a good decision plus I like your bundles.

An
Review №55

My friends and family combined have probably purchased close to a dozen cameras from The Dashcam Store and their awesome customer service is just one of the many reasons I keep referring them to other people. You really cant go wrong here.

Ch
Review №56

These folks are top notch and really take care of you. I came in with an existing installation but with a wiring problem. Matthew was very helpful and willing to checkout my issues and fix them at no charge! I will definitely be back for anything else dash cam related. Great people, great business. Highly recommended.

Te
Review №57

Great Service, Great Product. The staff was great at explaining the pros, cons, features and capabilities on each camera model, (the cameras are from S. Korea, not China; so good quality). We got a great set up for my vehicles at a reasonable price, the installation only took a couple hours. And Ive checked out the video already,it looks good even at night. 10 out of 10, would do again.

DA
Review №58

I am arrived a few minutes before my appointment and they begin work immediately. They did a really great job, and gave some good instruction on how to use the equipment. I will be visiting their store again!

No
Review №59

The staff here is fully professional, helpful, and knowledgeable. I had a few questions about my Blackvue cameras and batteries for them and I was extremely impressed with their service. I highly recommend.

Ia
Review №60

Great service. Helped walk me through all the different options and had front and rear cameras installed in less than 2 hours. Thank you!

Ro
Review №61

I purchased a Blackvue DR-430 2CH from their site, in the 64GB model. It cost $141. I was thrilled - great deal for it. Although its an older model, it still performs fairly well.Unfortunately, according to the rep who called me about it - they didnt have it to sell. Hes not sure what happened, whether they already sold it to someone else or what. They offered me the next model up at a discount.Their competitor had that same model listed for less, and I informed them of this.After some back and forth, I decided to go with the competitor, and I let them know such.The following day (before I had managed to place the order with their competitor!), I got a call back letting me know that they had reviewed what had happened, and would offer me the same price as the competitor, strictly as an apology for the mess-up with the out-of-stock clearance item. They even gave me an upgrade to the larger card size I needed for my use, which I very much appreciated.Five stars for effort, friendliness, and overall willingness to help a customer and make a life-long loyal supporter. I am definitely coming back for my next camera, when I am ready to upgrade to 4K video!

Br
Review №62

I was impressed with their office and the professionalism of everyone there. They did the job quickly and I was able to use their Wifi to work from there while they did the work. The installation looked great- was perfectly done. I unfortunately needed to pull footage off the camera two days later due to a hit a run accident- so the value of the camera quickly showed itself to me. Highly recommended. Thanks!

Mi
Review №63

Ive had several dashcams installed here. You can buy most of the cameras on the same day as installation. Very cleanly installed and looks like it was stock from the factory. After they are done, they will walk you through the operating instructions. Great group of people. Clean waiting area with coffee and drinks.

Te
Review №64

It turns out I messed up the SD card in the camera. The tech cleared the issue, verified the corruption was cleared then sent me in my way. This store never ceases to amaze me on customer service.

Ki
Review №65

I highly recommend The Dashcam Store. First off scheduling an appointment online was a breeze. Upon arrival the guys at the shop were ready to go and helpful in getting me squared away with everything I needed for the install. In addition, the shop location itself was well kept and inviting. The team got right to work and had me ready to go in a jiffy, but not before they gave me a great hands-on demo of the product installed. I cant say enough about their top-notch service. If I ever have a need for another camera, Ill be going back to The Dashcam Store.

Ka
Review №66

Quick, fast, professional! These guys did a great job installing my dash cam. Highly recommend

Ma
Review №67

Because Im local I was able to purchase and have them install a two channel camera system at their location. The staff was exceptionally helpful, responsive, professional, and knowledgeable. All of my questions were answered by my primary contact, John R., or others came over to help out when needed. I highly recommend this business for installation and retail purchases since my experience was stellar from start to finish!

Ja
Review №68

I ordered two vantrue N4 3 channel dashcams. For some reason, one of the dashcams stopped working. I contacted Thedashcamstore and, they refunded the money without any dramas. Keep it up.

Ha
Review №69

Matthew did a great job with the installation and explaination on how to pull videos through the app/ change settings for the camera if needed. From the moment you walk in and leave the store was a 10/10 experience. Looking forward to bringing many more vehicles here to protect our business/ assests.

Da
Review №70

John, at the front of store and Matt, the installer, were both great. Install went quickly and the final product met my expectations. My car gives me a warning each time I turn it on now, saying there was battery discharge, but thats not an issue with the installation, just a byproduct of having a device that is designed to use battery power while the car is off. I expect that the products installed will work as designedand never fully discharge the battery, but Ill have to see how it works over time.

Te
Review №71

Great bunch of knowledgeable people worked with me to get the perfect dashcam for my vehicle, even though I live in Florida service was quick and we are super happy with the quality of the products sent and the rapid response to my questions!!!!!!!!!

Ro
Review №72

Good service and good product. Got the dual cam set up for my truck and everything worked as described. Install was clean. Techs were knowledgeable and responsive. Make sure you use their branded memory card for best performance.

No
Review №73

Went here to get my dash cam installed. I was greeted right away by Drew with a friendly face. He walked me through everything and was EXTREMELY knowledgeable, serious this guy knows his stuff. Be very grateful that you live in Austin and have these guys here to help you!The technician that did the install was also knowledgeable and let me go back in the shop to check out the placement and ok everything!Make sure to make an appointment in advanced if you know you’re buying a dash cam, they are backed up pretty far!Matt installed it for me, and gave me a quick run down afterwards. He’s very knowledgeable and clearly knows his stuff! The install was also perfect and clean, no loose wires or anything.Thank you Drew, and the installer Matt as well as everyone else at the dash cam store for genuine, friendly, and professional service.

Jo
Review №74

We purchased a dash camera online and have been extremely pleased with this companys superior level of customer service. They responded promptly to answer questions. When we had some set-up difficulty, the salesman Gabriel called us on Christmas Eve to offer whatever assistance he could until tech support was available. His directions solved the problem (which was on our end) immediately. I would highly recommend this company to everyone!

Te
Review №75

The store is clean, pleasant, and comfortable. The staff is friendly, knowledgeable, and professional. I had some idea what to expect from the videos. My installation was done in the most professional manner. There is nothing I could suggest to improve. Thanks!UPDATE: I have twice needed technical support. Both experiences were excellent. The first was due to my battery and computer. They tested my dashcam and provided information that helped the dealer diagnose the situation. In the second case, they passed up a sale when I simply didnt understand how the videos are recorded. They are first class!

Pe
Review №76

I purchased two dash cams two years ago from the Dash Cam store. They have never let me down when I needed support. Both cameras are working fine like the first day they were installed.

Fo
Review №77

I bought two black vue dash cams from them and had issues with one on the obd2 connectors. They took care of it immediately, great customer service and if you have any questions they can answer them or if you have issues down the road they’re there for you. If you’re not comfortable installing them they have you covered there to. They installed one in my friends raptor and did a very professional install.

De
Review №78

This is my 3rd purchase and install from the Dashcam Store. The guys are great at following through to ensure everything is working correctly. I highly recommend them if you are looking for a dashcam + install.

Je
Review №79

I got a dashcam installed here recently, and the work was done very well and in a timely fashion. I was undecided between getting a 1-channel and 2-channel camera because my car doesnt have a proper place to put a rear-facing camera. The technician suggested that during installation, he could show me what a rear-facing camera installed on the front windshield would capture of the rear. Once I saw what it captured, it was easy to make the decision to go with the 1-channel. The staff explained the features of my camera, and told me that I could contact them any time with questions. Very good experience.

Ry
Review №80

12/11/19 - Edit to review due to quick heartfelt action of Dashcam Store. They investigated and rectified the issue. I appreciate a company that can admit their error and fix it quickly.12/09/19 - No frill prices not worth the additional headache afterwards. Dashcam Store grossly inflated my item value during shipping. Claimed item was worth $793 when I paid them $399.90. My brokerage fees for item to cross the boarder was outrageous. I had to put through a dispute (at an additional cost) with UPS to prove the true value of the package. Will not recommend strictly due to dishonest business practices and lack of care.

Ma
Review №81

Guys are really great! Had an issue with one of my orders and they got it taken care of. Loving my cameras and would definitely buy from them again.

Ke
Review №82

I purchased the BlackVue DR750S-2CH front and rear dash camera, and am pleased with the sale and service I received. I had the camera installed at the Austin location (or location nearest you), which I highly recommend. In doing so, there is no guesswork in anything working properly. Thank you, Dashcam Store!

Ke
Review №83

Ive had a great experience with the dashcam store. The staff answered all my questions and made a recommendation that wasnt the most expensive product they sold but was based on my specific need. Their videos and step by step guides are very helpful and I cant wait to setup my dashcam myself. I would definitely do business with them again!

Vi
Review №84

These guys are the best! With their kits and knowledge. You just cant beat their expertise. I had one installed on my first truck then it was totaled and i need a new kit all together. With my newer model vehicle the fuse type changed and needed help finding a switched fuse/or hot on start. A rep from the dashcam store helped me tremendously via chat. I simply cant thank them enough. Matt you are the best!

Tr
Review №85

Quality products with a clean install. Im very happy with the service I received from the Dashcam Store. I was a little uncertain at first if I needed the rear camera as well, but Ive had no regrets spending the additional money to do so. Just more piece of mind. Will be using them again in the future.

Ba
Review №86

Helpful, professional, and quick. These folks have my business for life

Aq
Review №87

I dealt with Drew and he was awesome.Ordered two Blackvue DR750s from them. I am yet to receive them but couldnt wait to praise their service.From consultation to order placement and advice about how it will be installed with specifics to my vehicle, Drew was knowledgeable and patient with my huge array of questions.Definitely the best price and service.Cheer to you Drew and the Dashcam Store team.Will definitely recommend buying from them.

Ro
Review №88

I have used these guys several times to install cameras in our fleet vehicles. They are professional, fast, and courteous. I will definitely be going back.

Ga
Review №89

They were very responsive and professional.

No
Review №90

Just wanted to drop you a note. I purchased a DR450-1CH. The whole process has been fantastic. The information on your website is extremely helpful. The videos and other information was one of the big reasons I purchased from you. The dash cam is perfect for me. I didn’t want a lot of bells and whistles on a camera and you had one for a great price. When I saw you are based in Austin TX., I was worried since you have been hit hard with Harvey. I was amazed that even with all the trouble in your area my order was filled and shipped very quickly. Thanks, I hope everyone is ok there and didn’t suffer too much damage.

Tx
Review №91

My wife had an accident. Even though she was in the right, she was assigned 30% fault. We had no evidence to back up our claim. We decided we needed a dashcam. Enter The Dashcam Store.I went in and discussed my needs with John and we selected the camera I needed. Since I was a walk-in, there was no availability to have it installed that day. We scheduled installation for a week later. He quoted me $249 as the installation of both front and rear cameras would take about 3 hours to mount, hide the wires, and connect to the fusebox.I returned in a week and prepared to spend my morning in the waiting room. About an hour later they told me it was completed. They had assigned three people to the job. John prepared my invoice and charged me $199 because it didnt take as long as expected. Understanding that it still took three man hours, and grateful that they had saved me two hours of waiting, I told him to go ahead and charge me for the full $249 quoted.My wife and I are thrilled with the cameras, the expertise with which they were installed, and the service we received.

Pa
Review №92

The appointment went smoothly and the hardwire installation of the Blackvue was done very well. I have been using it for over a week now and there have been zero issues.I used them for some Thinkware products as well and had a great experience.

Ed
Review №93

Great service. They did the install in less than an hour. Still getting used to DashCam was surprised the first time it spoke to me telling it changed from park mode to drive mod.

Se
Review №94

Install of the 2-channel BlackVue equipment into my 2018 F-150 SuperCrew went very smoothly, was very quick, cannot see it from the drivers seat.Does the system work? Im not about to get in a wreck just to find out. :-) But the video I have downloaded manually looks great.

Vi
Review №95

My recently purchased dashcam had a parking mode feature which required a hardwire install (needs professional installation). After doing some research i found the Dashcam store and decided to go with them for the installation.The appointment was very easy to setup online on their website. In the store, the person taking care of the installation was very knowledgeable to walk me through the process (including suggesting power magic pro) and keeping me updated on the state of the installation process. The waiting area was clean (with WIFI enabled) and it took around 90 minutes for the installation. After the installation, they even asked whether the front and rear camera angles were good for my view and were open to adjusting it.A week after the installation, i am glad to have chosen the Dashcam store for installing my dashcam . I would definitely recommend the Dashcam store if one is planning on adding a dashcam to your vehicle. Special mention for their exceptional customer service and the quality of their work

Al
Review №96

Excellent customer service, quality service, and amazing technical support. It is always wonderful to get a note from the people of the store on the shipping receipt! Nice touch guys makes me, the customer, feel really appreciated!

Ew
Review №97

Cant recommend highly enough. First class all round, nice waiting area, quick installation. There online sales were fast to deliver also - recommended.

kb
Review №98

Great team, great service, great prices. They are the best in Austin.

La
Review №99

I was late ordering the Blackvue Dash Cam which was being purchased as a gift. Huge thanks to Andrew and The Dashcam Store!! I got to experienced the highly reputed customer service firsthand before I had even had the dash cam delivered!After my trying to meet a delivery deadline - which was almost impossible because I put my order in late, The Dashcam Store nevertheless made it possible!! After calling me, they went the extra mile and then some so I could have the cam in time! I am truly, truly impressed. Thanks for making it possible. I am truly grateful!

St
Review №100

Just had a camera installed at their facility. Comfortable and clean. Professional and knowledgeable staff helped me with every question.

Information
34 Photos
100 Comments
4.9 Rating
  • Address:2324 Ridgepoint Dr Suite C, Austin, TX 78754, United States
  • Site:https://thedashcamstore.com/
  • Phone:+1 888-855-5470
Categories
  • Camera store
  • E-commerce service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Online estimates:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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