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Rack Room Shoes
9600 I-35 Ste N100, Austin, TX 78748, United States
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Rack Room Shoes
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De
Review №1

Great shoe specials just happen to be driving by and seen bogo 50% I found 4 pair of shoes. They had the nike sandles Ive been looking for and the old school k Swiss I wore in high school. They have a big selection of sandles for the summer. Lots of cool socks and shoe inserts for people like me that have problems. The employers were very helpful and friendly. This was my first time shopping here and I was satisfied with my visit I will be back.

Ta
Review №2

Its a ok place if you dont need a size 11 wide. Owner said M stood for male size and W was for women. New to me as W had always meant it was a wide width shoe before . Pretty sure it was for sale sake that was said to me.

Ka
Review №3

Its well organized with a decent selection of dress, casual and athletic shoes for men, women, and kids. I love how even the clearance section is organized by size. They also carry a decent selection of womens size 10-11+ for those of us that arent 52 with size 6 feet. The customer service was great too! Friendly and available without being overwhelming. Today I needed running shoes and a pair of slides thanks to my new puppy. Ill be back in December for my birthday bonus from their rewards program to get these converse Ive got my eye on.

ya
Review №4

Great variety of shoes. Very clean and organized . They also have have great deals! Brands like Converse, Nike, Doc Martens, Birkenstock are available here. I recommend coming here if you’re looking to purchase shoes.

Ca
Review №5

Staff was really helpful & patient with me. Nice selection, little bit of everything . Not the place if youre looking for a unique pair of shoes but if youre looking for current & a more everyday shoe then this is perfect. We ended up with 4 pairs of shoes when I walked in for socks 🤦‍♀️

Ch
Review №6

Great sales. Great Customer Service. Very clean stores. Employees greet you when you come into the store and explain the sales. Today they had buy 1 get 1 free on select items and buy 1 get 1 50% off. This also includes their great clearance section.

Je
Review №7

I love coming to this place very affordable and their shoes are very comfortable and stylish. Caroline and her crew with their friendly attitudes. I would recommend everyone to come shop here. 💙💯🤗...

An
Review №8

Be weary of your personal information. I worked for this company a few months ago and James developed an obsession with me and would harass me at all hours of the night. I received phone calls from his number as well as other numbers at all hours of the night for a month (August-now, I changed my number)When I asked my aunts who work in the criminal justice field to help me figure out who was calling me, he lied to them and said I was harassing him. The next day, after I told Caroline about receiving another opportunity of employment for another company, James messaged me and asked me why I left the company. Not only was I grieving over my late cousin who unexpectedly lost his life in a car accident AND his dead body had tested positive for COVID (mind you, I hadn’t seen my cousin in years, only spoke to him on the phone since he was long distance) and while trying celebrate both of my sisters birthdays, James thought it would be okay to provoke an argument with me via text. I dismissed the conversation and blocked James phone number. (This happened in the beginning to middle of June.) Around Late July, I unblocked his number and purchased a new phone, kept the number though. I began receiving phone calls at all hours of the night.When I was employed there, I told Caroline about James admitting to me that he found me attractive and she reminded me of the harassment policy. I don’t know if she spoke to him as well, but if she did, no doubt in my mind he lied to her as well.I was being polite and cordial for the sake of the business, especially since James was going to be my “business partner” as employment went on. I also did not trust Caroline, from the moment I met here, but again, I attempted to remain honest, communicative, polite and cordial for the sake of the business.Needless to say, I left the company at the earliest opportunity I received. From what James told me, he obviously needed the employment more than I did.

La
Review №9

Good byes at this store go check them out

Ch
Review №10

The Store Manager was very helpful

Ge
Review №11

Store has a lot of brand name shoes 👞👟👠👡👢 and always buy one get one half off. Today I scored two pairs of leather Docker dress shoes and some closed toed Crocs for a total of $70. 😱 What.....? Theres tons of Nike, Adidas, and Puma, in sneaks and slides. Mens dress, casual, and sport shoes. Womens, the same. Boys and girls shoes too. This location is easy access and free parking. Next to a bunch of great stores in South Park Meadows. Hard to see though from traffic.

Am
Review №12

Whats the point in closing at 9 if you lock the doors at 8:50

D
Review №13

Had to exchange my sons shoes for a bigger size and Jorge was great. Super helpful and friendly. There was also a mistake in my original purchase that I hadnt noticed and he fixed it for me. Over all great experience.

Ma
Review №14

I can always buy my right size of shoes there and love there specials.

ch
Review №15

Stay away. Just visited Rack Room in LaFrontera. Walked in and was only customer in store on this rainy day. Employee was on his cell apparently talking to his mother as I could hear everything he was saying. Never welcomed me or asked if I needed help until I was on way out the door. So needless to say, it was a bad first impression and horrible service.

B.
Review №16

Very clean store sale team very helpful. They did not have my daughters size in the shoe she picked. They shiped it for free at same price to our home. We waited a week for them to come in but no runing around to find the shoes.

I
Review №17

Store is pretty clean amd organized. Staff looked unhappy with being at work. They said forced hellos then proceeded to follow me around the store like a hawk. Smh.. I do not that type of shopping experience and was irritated I had to shop in a hurry as I was not comfortable.

Ke
Review №18

Decent variety of shoes, staff mostly lets you go it alone. Fairly well organized.

Sh
Review №19

Staff are pretty rude some are helpful but most arent

Ma
Review №20

Good customer service. Overall good experience!

Da
Review №21

Great place, great prices,great place to shop

Ra
Review №22

Wish the employer knew what she was selling...😕

He
Review №23

Love the BOGO buy 1 get 1 for 50% off! Great selections!

Sa
Review №24

Helpful staff and great selectionYou cant beat the buy 1 get 1 offer either😊

Ma
Review №25

It was good always customer service is always great

Is
Review №26

Prices were marked wrong. Manager Jose refused to honor 5$ difference that was clearly the fault of the employee.

Jo
Review №27

Great selection and incredible prices.

El
Review №28

The salesperson was very nice and helpful, but not overbearing good selection. What else do you say about a shoe store.

Ce
Review №29

Good selection. Great service.

Ro
Review №30

Not a great place for kids shoes. Not much selection for style and size. Prices are far too high. Better deals can usually be found next door.

Au
Review №31

Cute shoes are not that easy to find here. There tend to be older styles and very limited sizes.

Be
Review №32

Bad service . No greeting when you come in the store the employees are really rude and overall I will not be coming back to this store again. I would have to suggest that their employees take a training in costumer care.

D.
Review №33

No good/rude... UNPROFESSIONAL

J
Review №34

Was sold two left feet. Associate never checked as supposed to. Well see how the return goes...

Ho
Review №35

There was not much of a selection

No
Review №36

My sister was looking for a specific size and brand, we called and they had what she wanted and saved them for us!

li
Review №37

Friendly staff, this was my first time at rack room shoes. I had to do an exchange and they were very helpful.

Ka
Review №38

They have some pretty decent shoes but a little bit overpriced.

Sa
Review №39

Very cute shoes, the staff were so nice and helpful. Defiantly going back

Al
Review №40

In and out good selection

Ke
Review №41

Buy 1 get one half off! High prices I thought so that defiantly helped.

An
Review №42

Bogo half off on wide shoes! Yes please!

Ki
Review №43

The only thing I like about this store is 2 guys name Ben and Masyn.

Da
Review №44

This place is so disorganized!! Good luck finding help.

Lu
Review №45

Ok,but couldnt find size!! I like it!!

ci
Review №46

Great customer service

Ch
Review №47

Good deals.

Ha
Review №48

Footwear as its best

Ji
Review №49

Yeeeessss

Vi
Review №50

Good deals

Mi
Review №51

Good piece

An
Review №52

Too high

Ga
Review №53

Poor service

Je
Review №54

Nice

Vi
Review №55

Shoes

Ra
Review №56

Good prices

PA
Review №57

There is a good variety.

em
Review №58

Very good discounts help you with everything

Ce
Review №59

Very good prices

On
Review №60

People, the prices are incredible, the quality of the shoe or tennis is spectacular, you have to visit the store, it is on 35 near downtown.The assistant manager is very great, she speaks a little Spanish and treats you with respect, I asked her if she spoke and she indicated a little bit, very kind, I congratulate myself on the purchase, two brutal tennis parents, Im going to take pictures of them and I also receive, so that you can see how this store reaches the fiber of the town, in fact I was coming to another store, I saw this one and it gave me to enter, but I never thought to buy anything and I left with two pairs of tennis shoes and here I leave you I hope you like the photos and give me many likes to continue contributing, thank you ...

Le
Review №61

Very good. You find everything.

Sa
Review №62

👏👏👏👏👍👍

Ca
Review №63

Good price

Je
Review №64

Good attention...

Ma
Review №65

Good place to buy shoes and good prices.

Da
Review №66

Good prices

Al
Review №67

Good ones

Information
54 Photos
67 Comments
4.1 Rating
  • Address:9600 I-35 Ste N100, Austin, TX 78748, United States
  • Site:https://rackroomshoes.com/store/445?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=445
  • Phone:+1 512-292-1995
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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