Best place to load up! Also very competitive prices!

Today is my birthday, I came to this store with my friend, he came to me from Russia as a tourist, of course he does not have local documents, only the passport of his country. The store staff refused to sell us drinks because my friend didnt have a local drivers license. I have been buying alcohol on this network for three years, but this was the last time. I give 1 star for excellent service.

Really great selection of drinks and the service is very good too. The walking humidor is my favorite place 😍

Like the comprehensive selections of wine and spirits but try to spend some uninterrupted time browsing the inventory—its literally impossible. Total Wine is becoming Total Assault. It is not uncommon to be asked 3-4 times in a 10 minute visit if I need help. Believe it or not, I enjoy perusing the inventory to see what’s new or if I can find a well priced, hidden gem. But incessant interruptions ruins every trip.

I love total wine for their enormous selection but I had a very bad experience at this location. I went in to restock my bourban bar. A young lady asked if I needed help and said she could recommend some bourbans if I liked. I politely said no thank you I know what I like. She then looked at my cart and started to criticize my picks. I tried to end the conversation but she continued to follow me with unwanted comments. I moved to another section of the store and she popped out of nowhere again. I appreciate customer service but let me by my booze in peace. I will not return to this store.

I always love going here. The team members are always very informative, friendly, helpful, and accommodating. Whenever I want to try something new I always love the suggestions they provide. The location is also very convenient to get to. This is indeed Total Wine and Much More. :)

Worst retail experience I have had in a long time. I frequent this store, and today proved to be one of the worst experiences and I do not think I will ever be coming back. It seems no one in this store knows what products they actually have/what would fit a customers wants, and if they do have an opinion on the product, it is to tell you that you would be better off purchasing the more expensive item. Never once have I been approached by an employee, I always have to ask for help if I need it. Management must be very poor, as all employees are RUDE and not willing to help paying customers. It’s quite a shame.

I would have given this establishment a 4 or 5, but the attitude of the person who helped me was astonishingly rude, She may have been having a bad day for some reason, but her behavior was incredibly discourteous.

Went into buy a bottle of expensive Whiskey and nobody seemed to know anything about it or care to price match when I brought it up. Went to customer service to ask a question, she couldnt hear me, so she asked to come over to the computer, then told me I was too close. Really Lady? Cant have it both ways. She showed me which other stores had it in stock, which I will buy from them. It turns out it was a different bottle, but I would rather buy somewhere else where people are friendly and knowledgeable.

Great store centrally located. Staff are friendly but they will push you towards TWs private labels, for better or worse. Selection is just like any other Total Wine - really nice! Only gripe is that any allocated whiskies are only for people that spend $2500+ in a year.

Wayyyyyyyy better than Specs. They actually have products in stock. And never let me down. Its safe to say I love you total wine and more. Thank you for all you do for me. Update!!!!! So I bought some high end champagne and cigars as gifts for a wedding. I begin to gift out the cigars and one is missing. I called them and no questions asked they made it right. So thank you guys you saved a wedding with your impeccable service. And great quality products.

Bought all of our wedding booze here (was the cheapest in town by a distance) and easily returned all unopened product for a complete refund. Would absolutely recommend.

I really like this store and its my go-to every time I am in Texas. Great selection, thoughtfully laid out and, as with all my pandemic based posts, they are doing their best to keep people safe, which I take as a representation of quality ownership and management. My main focus when shopping is scotch and bourbon and they had a couple unique items i had not seen before. Highly reccomend.

They suggested me Tower Vodka. I still bought Titos. Overall very clean and lovely. Selection is to die for

I had a little time to kill, so I thought I would stop by and buy some liquor. I was in a bit of a hurry, but still had some time to look around and ask a few questions. I spoke with Ted, who helped me select a tequila, and answered a strange question I had as well. he didnt know the answer to one of the questions so he consulted with a couple of other employees. I liked his explanation with questions I had, and I could tell he was knowledgeable about the products and even the taste of some liquors. When I was ready to check out, someone guided me to an open register, and proceeded with the transaction. I will definitely be back! This is the lowest prices for liquor I have found here in Austin, and the customer service is top notch!

Rob was such a great help in suggesting delicious wine and had great conversation!

Store rearranged and easier to follow. Staff mostly helpful, if you ask they will help you as much as possible.

Poor customer service. Inquired about Hennessy and the staff seemed bothered.

GREAT selection. Reasonable prices. Friendly staff. This place is firing on all cylinders!

A wonderful experience. The staff were cordial and professional. They had the selections from my country that I was looking for. Love the layout!

Alise at this location is so helpful and knowledgeable! Helped us pick amazing wines after getting to what we like and made shopping so easy!

Watch your wallet at this location. I found that they were trying to charge a higher price at the register than what was posted on the shelf. After they confirmed the register price was higher, the cashier had to get permission to charge the posted price and override the register price. No apologies given for trying to charge me more than what was posted.

Have spent so much money here and wouldn’t even let me take 2 boxes to transport alcohol when move. That’s terrible service.

Shout out to the awesome staff!Im not a drinker but needed some non-alcoholic champagne to celebrate a super special occasion. The gentleman who helped me was ABSOLUTELY SPECTACULAR! He went well and above for a guy that wasnt even there to buy alcohol.

The casheirs are always helpful and friendly

Great selection. Staff is extremely knowledgeable, friendly and professional. I recommend everyone check out total wine.

Amazing selection of anything and everything your could ever want. As if that wasnt enough, the staff are incredibly friendly and knowledgeable. I had great conversations with Ted about new whiskey and gin to try. Highly recommend!

Vast collection of wines and liquor . Best option in central Austin

Great selection as always. Texas has some better prices than Florida! Good cigar selection on the humidor.

Great selection including a large cigar humidor

I would like to work in there on the weekends!

I always find what Im looking for.

Its all fun and games until it isnt. Total Wine made an honest mistake and IMMEDIATELY made it right. Im a customer for life.

As you can tell I Love Tequila!Amazing selection here, wine, beer they have it All! Azure was great and signed me for the Rewards program. I will return again and again!

Excellent selection and service,couldnt ask for anything more

Love this store! Very knowledgeable staff, and the managers are awesome also. Ted, who I believe is their spirits manager is always especially a help, and gives amazing information. If you’re serious about you cocktails this is a great store as are all total wines I have visited. They can point you in the right direction no matter your budget!

I love the large selection of beers and spirits. Staff is helpful as well.

The staff is great, Hugh selection, decent prices. Pluss snacks!!!

This store is the nicest liquor store I’ve been to. Good people.

Always have what I need at an excellent price!!

Always stock my favorite non alcoholic beer! Upside dawn!

Amazing selection and super friendly staff. Welcoming environment and employees remember your name. Excellent!

Always great, the staff is exceptional, so glad they offer curbside! They also have soju/shochu in their roster, which is a bit rare in the states in my experience.

Great selection, prices & service! Oh Great Lemon Vodka!!!

The prices are great, the service is fantastic, and the location serves me well. Its nice to enjoy wine and have a local hub that can help me partake in the best options. You wont be disappointed, unless they dont carry what you want.

Good place to get all your drink on drinks and more.

Always incredibly helpful! Rob is a gem and always helps me find new favorites. They are helpful with returns as well (one time I got a bottle that had gone bad and they let me return it.) Thanks yall!

Best liquor store to get all varieties of drinks at very moderate prices

Fantastic selection of some of the hardest to find brands in the business! But be careful!! Thoss rare ones are one per limit. But thats good, leaves more for the rest of us! I will ALWAYS GO BACK! I dont care that its out of my way!

You want a different variety come here! Some prices are cheaper then specs and twin liquors

The best prices in town and you can order online for curbside pickup. Unfortunately, you cant get anything remotely hard to find online so a mixed bag. They have the best website of any liquor store in Texas and they make a great baseline when you want to know if a sale is actually a sale. Looking at you, Twin Liquor.

Amazing selection and incredible service! It is impossible to leave without picking up something you did not know you needed.

Almost everything! OMG

This smaller location didnt have a bottle what another location had but we found something else to try.

Great customer service.

No Evan williams cherry! But great other stuff

Didnt have any big bottles of patron or Hennessy

My first time visiting, but definitely will not be my last!! Hand down there best selection, and super friendly and helpful staff!!

I love this place so much because they have different things in intestines that you can try to see if you like them but they also sell their brand of alcohol to which is very good alcohol y anything that you want

Great selection, prices are fair.

Huge selection and super knowledgeable staff. My go to spot for great bourbon and mezcal.

Good selection, but the manager wasnt properly wearing a mask.

One of my favorite spots in town. Reasonable prices. Great selection. Always in and out. The staff is a pleasant group.

Great selection and knowledgeable, friendly staff.

Excellent!!!!! Everyone was so helpful. 5 Star!!!

Nice selection of cigars

Amazing tequila selection, multiple tasting stations and helpful employees!

The best liquor store chain in Austin. It would be hard to imagine more friendly and helpful staff. A few days ago I bought a bottle of wine me and my wife really liked. When I came the next day to buy some more of the same they were out of stock. I asked and they looked it up to tell me that their distributor dropped that particular wine and they found they still have some bottles in their other store, called them to make sure that what they see on their computer is correct and asked to have 6 bottles put on the side for me. Which was waiting for me half an hour later when I reached the other store.

High quality selection at the lowest cost.This is not an ad... they really, really have cheap prices. I always buy my whisky/scotch here and save compared with Specs, Twin Liquors, etc.

My go to store for any and everything....beer, wine and whiskey.

Great selection, good service.

Beautiful store, especially the interior. Lovely place to just take in and walk around. Im happy that they have Kosher wines at a very cheap price to choose from for Hebrew and Kosher cultures and diet.

This is truly the best liquor store in town. If alcohol is more to you than just a way to get hammered, this is the perfect place to visit for a remarkable selection and a unique set of bar-ware options. Plus, the owners are the most knowledgeable proprietors youll ever meet.

We used Total Wine for the wine, champagne, and liquor for our wedding. Rob Moshein was the Wine Sales Associate that helped us with the selection process. Rob was patient and thorough, asking us about the details of our wedding to help make the best recommendations for us. He also allowed us to sample a few different wines and champagnes so we could pick the ones that were perfect for us. The whole process was very easy and the prices were fantastic! We paid at the time of pickup, just a couple days before the wedding. Everything was ready to go and just as we expected. Total Wine also lets you return unopened bottles, however, we had the perfect amount for our wedding, so we didn’t end up needing to return anything (just took home the extra 6 bottles of wine that were left over). I would absolutely recommend Total Wine if you are looking for an alcohol vendor for your wedding.

Always a great selection good prices and a knowledgeable helpful and friendly staff.

It’s always a good experience going into Total Wine & More. They have a wide selection of pretty much everything you could imagine. The only thing I thought was a little lacking was the display for glassware. It wasn’t terrible but it could definitely be improved to match the rest of the store. That is a minor detail and you should check this place out if you are looking for a good drink to try.

Very nice and organized place, staff are so nice and helpful. Went in to buy a secret Santa gift

Most exciting place for adults to go. Never been and will go back soon.

Everyone was super friendly and helpful!

They have just about EVERYTHING you could want or are looking for - and if not find a replacement. However, dont trust the associate recommendations. They often recommend something close to what you want and it is way drier or sweeter. I get they feeling they are selling me something without knowing what Im talking about or having tasted what they are recommending

Total Wine is an alcohol paradise. Anything and everything you could possibly want all under one roof. Total Wines beats our Specs in almost all categories (and I really like Specs). What I love most about Total Wine is their beer selection. I enjoy trying new things, beers included. But Im over buying a 6 pack on a gamble and realizing I hate it. So now I buy singles, why not try a beer 1 at a time? If I like it, get a 6 pack the next time. If Im on the fence, buy 1 or 2 more.My family was in from Houston. I was extremely excited that this Total Wine had a completely different beer selection. Obviously it was very Austin focused, but also had more Dallas/Fort Worth beers as well. Went home with 26 unique beers Ive never tried (no duplicates!). A+++

Great selection. Maybe even a little intimidating.

So much more variety than specs. I love it.

The best. Cheap prices nice employees tastings, drink disinfectant!

The wide selection of spirits is amazing accompanied by the presentation of the store itself

The whole town is out of Silver Oak (restaurant hold) but they had it here! Kelly, the supervisor, was incredibly helpful! Made my birthday special! I highly recommend this place!

Always enjoy shopping here. Everything is in its place and every staff member is ready to help and they are not hard to find!

For genuinely informed staff that have the answers, this is your place!

Great place! Prices and service were awesome. Tons of selections for all your spirit needs.

Great curbside service. Compliant mask wearing as well.

Each location is great! Staff are very friendly and helpful. I love seeing what is in stock online to make sure we go to the right location for the odd ball liquor were looking for.

It has EVERYTHING and now Im spoiled.

This happened yesterday 07/06/2020 around 5 to 6 pm, I a 21 year old was buying alcohol accompanied with my friends that werent 21. When one of your managers came to the register I knew to expect to be denied the service due to their age and them accompanying me. NOW what I wasnt expecting was the hostile attitude he gave me DEMANDING ME to leave. Again I was cooperating with them because theres no reason to be mean to employees, they are there to do otheir job. But for that manager to speak to me in demanding voice and and using hostile vocabulary was something Im not gonna tolerate. I did not ask for his name because he had already humiliated me by raising his voice and I was uncomfortable. Im not asking much, but please make sure your managers know how to handle this type of service and to be a little bit more friendlier especially if theres no type of escalation between customer and employee

Very nice

Great staff, friendly and knowledgeable. Awesome selections.

Clean place. Nice people and a most go for sake. Love all the different stuff they have.

I am a beer drinker and this place has great selection!! But the wine and hard alchohol is also wonderful.Prices are pretty good of course a lot of high end too.

There is so much selection! Whatever it is youre looking for Im sure youll be able to find it here.

Always a great place to visit.

I moved to another section