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Urban Outfitters
320 W 2nd St block 21, Austin, TX 78701, United States
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Urban Outfitters
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Je
Review №1

This is a really cute store. Lots of variety in teen girls and boys clothing. I would say the age range is 13 to 20 something..Plus accessories, underwear, lounge wear. I really love this store for my daughter who is 14. Some of the tops are ultra revealing ( which appears to be the style) but again there is a good variety. Cute jeans, sweatshirts. There was also a big selection in dresses. My son is more sporty, so the boys clothes were a bit too alternative for him.

f
Review №2

Really good selection of young adults clothes .

Bl
Review №3

Blast from the past! Styles and trends from the 90s. We dipped in here to escape the heat and picked up some nice clothes and accessories.

Me
Review №4

Huge store that was well-stocked with lots of cute clothing and other goodies. The sale/clearance section was incredible! We only interacted with a few employees, but some of them could have probably been a little friendlier. Our cashier was awesome though!

Sa
Review №5

Aside from the parking this location is great. It lends itself to go and check out other downtown locales. So if you find yourself some good parking near by make sure you stop by.

Ge
Review №6

Lots of hip clothes for girls. Would have liked to see more of a selection for men.

Ke
Review №7

Great shopping experience, bought some Levi Shorts, was a funny experience because a homeless guy grabbed a bunch of clothes and literally bolted out the door after trying to strategically hide it?? But it wasnt working anywho Im fine and my daughter are fine but was just sucks for UO.

Ki
Review №8

Cute,but a little pricey.find ideas here and then go thrifting!

hu
Review №9

Great staff but this store is so overpriced for what you get.

Sc
Review №10

Nice location, good selection of clothes

Ch
Review №11

This is a cool place to get some unique items. I like to swing by here from time to time to look for some new things. There’s a good variety of things for guys and girls. They also offer skincare products, records, housewares, accessories, and phone accessories.

Br
Review №12

Great downtown location with a well-maintained, clean store and a friendly staff. Basic retail fare not much different from the mall though.

Li
Review №13

Great customer service.

Ar
Review №14

What’s not to love

Sa
Review №15

Ok...lots of over priced #China made items. Ppl ok...customers better. Had a moment of indecision and a fellow shopper assisted w/the decision making.

Am
Review №16

Cute clothes, just too young for me.

Ca
Review №17

This place has some trendy fashions for the younger, urban crowd. Usually meaning street style wear like band tees, slim fit jeans, and fashion accessories. They tend to be a little on the pricey side for what they are, but it is convenient to be able to try on some shirts and clothing that typically youd have to look on the internet for.

Mi
Review №18

You have to wait 20 minutes in check out line and there’s like 2 customers in line. They are so slow with everything, it’s ridiculous . So many employees walking around to have people waiting that long in line.

DJ
Review №19

Good selection of streetwear

pu
Review №20

I loved the collection. You can find retro pieces. A few home decor and skincare products.

Ch
Review №21

Basic store with manufactured charm. Youre in Austin, there are amazing thrift shops right around the corner and youll find stuff way cooler/more unique for less than half the cost. They do a good job of being what they are, so if youre looking for an Urban Outfitters... This is one.

Sh
Review №22

Seemed good.

Се
Review №23

Great trendy fashion.This place is for the new generation of folk that enjoy reference to popular shows, characters, or just simply downright goofy costumes. Most of the stuff here is very specific to taste, however if you are in to the kind of stuff they sell, its great. The quality is good, and prices are reasonable. A lot of novelty items such as a rubber T-Rex mask, or a rubber inflatable crown.

Ch
Review №24

This UO doesnt have a very large selection to choose from, which is disappointing. Its incredibly difficult to find parking by this location, as well. There isnt much fluctuation from store to store, but I have found more of a variety at the Guadalupe location. The layout of this store is very nice, however. It is in a smaller location, but they have really done some great interior design with the space they have.

Ly
Review №25

Really enjoy shopping here, they have a great selection. The staff is super helpful! Will return!

ja
Review №26

Great service

An
Review №27

Called about making a return in store to ask if the item was in stock. The lady that helped me on the phone was very rude and provided no help or suggestions to my problem. Your customer service skills suck

Lu
Review №28

Laid back casual clothes. Liked it. Also a great staff 👍

Ja
Review №29

I purchase most of Sweatshirts from Urban and usually have my size.

Ju
Review №30

So much more selection than the one on guad! The employees were nice and they had a lot of really cute knick knacks for me to get distracted with lol the only thing is parking is so hard to find but if you go at night at least the walk is pretty

Gr
Review №31

Why does the outside of this store look like someone used a spark plug to break the windows. Looks like a zombie post apocalyptic window design. Really weird, keep Austin weird I guess. Big store, definitely a hípster hotspot. Nice location though, a lot of places to shop by this area

ha
Review №32

I liked the clothes here but the music is so loud its hard for even the employees to hear besides that its very nice

R
Review №33

Not a big store but a nice selection of quality stuff. The staff was friendly also.

De
Review №34

Great shop but there is a sales lady who is very arrogant and behaves like people are lining up for free clothes. Though the person at the cashier was very service oriented. I’m not sure why UO hire such sad people in a trendy modern business !!!!

Mi
Review №35

One of my favorite places to shop. It has a lot of cool items for not so expensive prices! The location downtown is super convenient for UT campus students!

Am
Review №36

The sale racks have sone really super cute clothes that are totally affordablebh

Ch
Review №37

This location is weird and sporadic and doesnt have very much at all. Maybe its supposed to make it seem more upscale since its surrounded by a bunch of boutiques. However, it really just made me feel like I wasted time even going there. If I really want to shop at an Urban Outfitters (which Im starting to think is a worse and worse idea, considering the price for the quality of clothing), Ill definitely go to the location by UT campus or see if there is another larger location in town,

Ni
Review №38

I love this urban outfitters location! The service is always great and the organization of the store makes it easy to shop!

Ve
Review №39

Hipster AF.... I enjoyed this clothing store in college. Now it feels weird seeing what kind of threads they have. Not for everyone.

S
Review №40

One of the best ones I’ve been too. Really beautiful people work there.

Em
Review №41

I like that this place is clean, well lit, and spacious. I feel that with all the space, the employees cant find the customer. There were at least 7 people working during the dead part of the afternoon and I couldnt get anyones attention to help me.

Sa
Review №42

Clean store. Friendly staff. Popped in with a friend and ended up buying a bunch of Korean sheet masks and these super soft lounge pants.

Sa
Review №43

Fun experience and great clothes- got a couch from here online as well- love it!

Iv
Review №44

Lots of really good options for any season!

Zo
Review №45

Typical UO store, convenient location. Staffs are nice and helpful. Not a lot of sales in the store, but still good.

Bu
Review №46

Good but this location was more expensive than the one I have back at home

Mi
Review №47

Rude staff, no one offered to assist me in the entire store. My presence was never acknowledged. Not once, but on two visits just to check. Never go back again.

Da
Review №48

This place has a great look but limited selections. Sale section was not really a great deal and sizes are also very limited. Only one staff member was helpful or friendly, the rest of the staff ignored all customers. I enjoy the inside look of the place but it felt a little spread out and empty. The styles are trendy so great place to go if you are looking for a in style. Also cool little nic nac section that had little collectables and house goods. For me, I could find the same clothes with a better price and selection somewhere else. Underwhelmed.

lc
Review №49

Their associates will bend over backwards for you. Considering I am a difficult retail customer - I try on way too many things, I end up returning stuff or trying to exchange it - they will go above and beyond. If there were six stars, they would get it. Also, this location is so organized & very nicely laid out. (The campus location is awesome, but it is a little cramped, even for being 2 floors.) Seriously, A+ service.

Bi
Review №50

This was a typical Urban Outfitters clothing venue except for the exceptionally attentive and helpful staff. The dressing room attendant even let me charge my phone.

01
Review №51

Great selection

Aw
Review №52

Kiiiiinda crappy store. Not fan of clothes anymore. Good sock sales/prices...

Da
Review №53

They have a good underwear section, and they always have a good deal.

Ti
Review №54

Went looking for fun socks & cool hats and found both!!

Ji
Review №55

Trendy clothing shop in 2nd Street dustrict

Aa
Review №56

Fun store with a lot of retro and fashionable items!

Jo
Review №57

Doesnt carry bigger sizes in mens pants... Not everyone is a size 30!

Fe
Review №58

Great looking clothes at a relatively low price when you compare the style and clothes to high end designers. Sales are really great.

Fr
Review №59

Love the 80s and 90s styles back in fashion!

Ca
Review №60

Nice and organized, great customer service.

Lu
Review №61

The shipping sucks but everything is super cute

Mi
Review №62

Nice location! Great customer service!

Ca
Review №63

I was crossing the street at a crosswalk on a green light outside of your store at 320 W 2nd St in Austin, Texas this past week. I was hit by a pick up truck, whose driver was looking at his GPS on his cell phone and had turned left when he shouldnt have. One of your employees named Joy heard and saw the accident and came running out with her cell phone. She called 911 and was very kind to me. She talked to me and calmed me down until the ambulance arrived . I am so impressed that you would have such a thoughtful caring employee. I hope that you have an employee of the month or employee of the year award. I do think that she deserves such an award for being such an incredibly good citizen.A visitor from Toronto, Canada

Ja
Review №64

K

Br
Review №65

I love this store. Its never a matter of finding something I like; its more about deciding how much I can afford to spend.

Sa
Review №66

Good customer service and at a great location.

ma
Review №67

Good service, had exactly what I was looking for. I could not find the register at first.

Aa
Review №68

The 2nd street location has a nice vibe set up on the corner of guadelupe. The workers there are friendly and easy to talk to The selections isnt as big as other stores but they have a well curated downsized version.

ch
Review №69

Clothing tends to be pricey given the quality. Home goods are plentiful at good prices.

De
Review №70

Last night was my first trip to Urban Outfitters; and I was pleasantly surprised with the selection of hipster inexpensive plastic cameras.

Na
Review №71

Store is ok. Similar to any other urban outfitters store. Note that for the home furniture they only have candles and do not have any real furniture. Also their returns policy does not agree with what they say online so be aware of that. If you buy furniture online and need to return you cant bring it to the store.

Ro
Review №72

Nice store but the dressing room girl with short dark hair was very rude. Watch out...

H
Review №73

Love the location. Workers are friendly and there are always good sales going on.

Pr
Review №74

One of my Favorite clothing store

Ce
Review №75

If you ever forget to remember what is currently cool, just go to UO. You will quickly regain your sense of fashion and realize that yes, mauve and granny boots are back in a big way. The accessories are amazing, and their curation of books is inspiring. I pop in every once in a while and always find something I absolutely NEED. Plus, its cheaper than Anthropologie.

Wa
Review №76

Good experience. Until checkout.... took too long.

An
Review №77

Over priced, sloppy clothes, too boojie

Ja
Review №78

Oh my gosh, can you say savings with sytle

Lu
Review №79

Its a pretty penny

Ka
Review №80

Great customer service, always!

Wi
Review №81

Got a new pant good choice of. Logging in any tiwn

Le
Review №82

Pricy clothing. The store is nice as you shop in Austin

Tu
Review №83

Where the cool kids waste money,

As
Review №84

High prices for small amounts of clothes. Overpriced for being able to get the same products elsewhere.

Am
Review №85

Always have what I need

Ru
Review №86

Amazing place to get clothing and other outfits.

De
Review №87

Not as fun as it used to be. Seems alittle too hipster now.

Bi
Review №88

Love the selection of clothes for men

Ko
Review №89

I always love this place, prices kill me though.

Ro
Review №90

Love the employees and location.

Ke
Review №91

Great staff and product

Ch
Review №92

Spacious location with a nice vibe.

Is
Review №93

Always have the trendiest dresses!

Ma
Review №94

Less of a selection than what Ive seen at other UO locations, and the only parking nearby is expensive. But, its downtown to thats to be expected.

GN
Review №95

Answer the phone smh

An
Review №96

Pretty expensive to look like a hipster these days

Ma
Review №97

Screams nostalgia with all the 90s gear

St
Review №98

Great record selection.

Jo
Review №99

Good chick store

Ji
Review №100

Great downtown Austin location

Information
64 Photos
100 Comments
3.8 Rating
  • Address:320 W 2nd St block 21, Austin, TX 78701, United States
  • Site:https://urbanoutfitters.com/stores/block-21-austin?utm_medium=organic&utm_source=google&utm_campaign=local&utm_content=160
  • Phone:+1 512-499-0006
Categories
  • Beauty supply store
  • Clothing store
  • Fashion accessories store
  • Home goods store
  • Record store
  • Shoe store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:12–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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