Great customer service!!! Great compliance with their customers! This family business will give you the respect you deserve! 5 stars!!! ⭐ I will recommend all my family & friends to FAST CASH & PAWN!!!!
Today was my 1st time here and I must say Ryan was a big help. Super friendly staff and got me the item I was looking for at a very resonable price. I will be sure to shop here again.
I would rate 10 stars if I could!!! Jessica is the best pawnbroker in town!!! Come see her ! She’s great, polite & will help you out ! I continue to do business with fast cash & pawn because they always give me the best prices !
Ethan was very honest with me & my mom when we went into the store the workers are very respectful the store is super clean and honestly my favorite Pawn shop to go to! 10/10 def recommend
Nice Place. Pretty Kool Guys There. Gave Me A Discount. Would Recommend Checking Them Out.
Super friendly staff, very fair with their prices (jewelry especially) and I will definitely be returning! Best pawn shop I have been to in the area
Jessica was very professional and productive..she is a charm.. thank you so much!
Was treated well and they took the time to actually research values before making a very fair offer on what I was selling.
Ryan was a very kind and helpful employee. Not only did he make us feel comfortable putting something on loan but he answered every question honestly with no hesitation. Highly recommend working with them.
Fast service ... very nice !!!! I’m going back for all my items !!
THIS PLACE IS TRASH DO NOT COME HERE THEY WILL LOWBALL YOU, THEY WON’T EVEN GIVE YOU 40% ON A LOAN STAY AWAY I RECOMMEND CASH AMERICA OR EZ PAWN
Great place, great staff. Pawned my I pod classic a few times. Most recently they said the value for it went down but they still gave me the same deal as the previous ones. Definitely one of the more better pawn stores in the Chicago area.
Today I had the PLUM PLEASING PLEASURE to meet Ryan and Ms Jessica who took absolute AWESOME care of me in purchasing silver earrings and cleaned them for me as...... You cant beat the customerCare or price!!!!!!Much LOVE ♥️🥰Antoinette
Ryan was really helpful and got me paid for a loan exactly what I was looking for he didnt low ball me like most pawn shops do. He was quick and easy had me in and out I was very appreciative and happy with my experience there. Other than my own experience they also have a lot of good guitar equipment in the shop vintage fender amps and much more I definitely suggest for people to go check it out for yourself and I would like to thank them for there help have a nice day guys and oh yea there the only pawn shop that I really found that are open on sundays thank you one more time.-Jerry
I didnt even buy anything from these guys. Im simply leaving a review for the pleasant and friendly service I received over the phone. I will definitely be in to buy soon.
Ethan Jessica did a great job with helping me
I love this place! All the staff is incredibly nice & friendly. Jessica in particular was so helpful! 😊
They seemed like they were going to be helpful, but after aggreing on a price,renigged, which Left us completely stranded,given we took a cab there,only with the impression that its all good, but turned out, it was far from that
Each time I come in here Jessica and Ethan always help me find a price I can deal with if it’s not they always explain the reason as to why they give the price they are giving I highly appreciate them each time for giving me the BEST customer service..
This place was great! Ryan the owner was fantastic. I had a few pieces of gold and silver jewelry for sale and got a fair price.
I was a the store today, it was a nice experience, not knowing what to expect, I was lucky Jessica help me out, gave me a good deal for my stuff, very nice and helpful girl, thank you Jessica!
Called ahead of time to make sure they had what I was looking for. Spoke with Jessica on phone and when I entered the store. She was very polite, well spoken and professional. She also gave me a deal on the item I purchased. I definitely will be doing business with Fast cash and pawn again. Thank you for the A+++ Service Jessica.
This place is great!!! Very personable and fair in every aspect. Lily and Ryan always make you feel like a friend and their prices are unbeatable. If your looking for anything from electronics to motorcycles do your pocketbook a favor and check here first.
Jessica from the Aurora location was so friendly and made the process of getting a loan on my items super fast and easy. She also was thorough in explaining my options between selling and pawning, along with the terms of the loan. Id definitely recommend them!
Great service George was a great person easy loan fast great work over all dont hesitate to stop by!!!
Awesome service! I emailed before and Ryan answered a bunch of my questions beforehand and took care of me when I came in once I made my decision. They have multiple locations too. Highly recommend!! Thanks again!
Jessica from the Aurora location was awesome. Ive never been to a pawn shop before and she explained and showed me the prices on everything. Will be coming back for future business thanks to Jessica.
Jessica was amazing! She gave us fair prices for everything and was super sweet but also super professional! This place is clean and they’re all business there, versus those seedy pawn shops that you feel gross walking into. Amazing customer service. And we pawned four different items and got out of there quicker than pawning one item at the shop close to our home. I recommend them to everyone!
Great experience ! Timely assistance and fair negotiation with Ryan. I would recommend this pawn shop for your first stop!
Ethan was very helpful and answered all my questions ! I highly recommend coming here !
I came in to pawn an engagement ring that I paid $2,600+ for and I was told they would give me $120 for it. Thats not even 10% of what I paid for the ring! Thats complete ROBBERY because I know theyd sell it for more than 10x that amount. I read reviews expecting this place to be good but it wasnt for me. Would NEVER come here again!
Wonderful experience. Found item on Facebook Marketplace and negotiated a price. Picked up item. Friendly service people. Will definitely business with them again.
Everyone here is very nice here! I have never had any problems with them they always take care of me! Ask for Ray, Ryan or Lilly they will do their best to treat you right! Thanks again for the great deal Fast Cash and Pawn!
Best service in Aurora, pawn wise. Always ready to help me out, every time I go in i ask for diamond. He’s treated me very well. Best pawn in the area!
I came in to pawn my phone and from the time I walked in I had nothing but great customer service....Ryan referenced me by name and helped me and was nothing but great. Made my service quick and easy. I would definitely recommend
Man, I done been to Ryan, Rio, Dennis, That Hispanic Lady with the very very nice figure (I know she Gone kill me) the whole dam staff and they treat me like I work there. I dont even say nothing anymore just take my stuff in the back cause they have a shelf already reserved for me. I think they done did a few parties with my equipment they have it more than me. I may still have some stuff in layaway or havent picked up in like 2 years. I am they number 1 and 2 customer I Give them 6 stars
I have been to many pawn shops in but this has to be the best one in Aurora. Very nice selection of of electronics, Great prices, Without a doubt the best service they will go above and beyond to help you the best they can. My minor concern is when I call in asking a question there have been a few times that I have been given an attitude for no reason but other that that most of the time they can be friendly. I highly recommend this pawn shop over other competitors.
Ryan and everyone there was friendly and super professional. He got me a great deal, and delivered a level of service that was seriously impressive. It was a breath of fresh air to see this place of business being run so well. Absolutley 5 stars, no question about it! Thank you!
Went Way out of their way to help me! A special Thank you to Jessica😀.
Great place, I’d never pawned anything before and felt so embarrassed to do so and didn’t know what to expect. I heard so many horror stories but I did it any ways, well they were awesome and from what I tell others, that have pawned before, this is as good as it gets. They are truly in it to stay in business not rip ppl off like the horror stories I’ve heard. In fact I went from never pawning anything to continually using them (always pawning the same thing, a system my son never plays with) and I’ve never had a problem and in fact the opposite, they work with me so well when I have forgot about dates. They are in it to make money of course but in it to stay in business and do it fairly. Don’t go anywhere else if you are looking to pawn something not to mention their great prices on products...... coming from a single mom who they could have easily taken advantage of and didn’t like other places.
Hi my name is Anthony D. And i just left Ryan and a few other guys there and it was a great tripp all the way around thank you guys for everything i will be bacl .
Great customer service. friendly staff as well as very knowledgeable on items they have in the store. Store very neat and orderly. Im a regular. And really really enjoy going there. Prices are fair one product is good. I would definitely recommend this is one of the best shops in the area !!!!!!! 😁
These guys are awesome! They have amazing prices on eBay and Customer Service cannot be beat!!!
What a great experience!!!! Lily was fantastic, knowledgeable, and very fair! They know jewelry!It was fun just hanging out and talking with the staff.I might just come back to hang out!!!
This is the best Pawn shop around. The people there are friendly and always willing to help. They will always try their best to find value in what you bring in so they can put some cash in your pockets! They give fair prices for your pawn, or your sale to them. They also have a great selection of items you can purchase, a little bit of everything at great prices. The service is here cant get any better, so if you are looking for a good pawn shop look no further!!
Won one of their auctions on eBay for a Chicago Bulls team signed basketball. It came with a certificate of authenticity from 1993. I purchased it for $1,000 and drove the 2 hours round trip to pick it up. I sent photos of the item to PSA/DNA, one of the top autograph authenticators in the world, and they believed it to not be authentic. To really be sure I brought the item to be reviewed in person by Beckett Authentication, another one of the most respected authentication companies in the world. They were 100% positive that it was not authentic. I wasted $130 and 4 hours of driving around to find out the item was fake. Whats more comical is they had the item listed for $3,000 in their store initially. The fact you would sell an item in your store for that amount of money without properly having it authenticated is beyond me. They did refund me on the ball but did not offer to make good on the money I had to waste to confirm if their item was genuinely authentic. Huge waste of time and money.Added 07/23: Owner replied that they contacted the Berto Center and an authenticator and that the signatures are legitimate. A couple problems with this. THE BERTO CENTER HASNT BEEN IN EXISTENCE FOR 8 YEARS. How can you call the Berto Center if there is no longer a Berto Center? Also, when I called them after they posted this response they had no response to this authenticator and it was a friend of a friend said it was authentic. So two of the most prestigious authenticators in the world, PSA and Beckett, both say its fake and you still want to argue authenticity? Also, Ryan told me they were going to refund me the fees I incurred for the failed authentications from PSA and Beckett and to send them an email with my PayPal information. I emailed them that information on 06/30 with no response as of yet.
I just want to say the service that fast cash and Pawn has gave to me has been very exceptional. They have worked with me for a long time and it’s really helped me out when I was in need. I definitely recommend this pawnshop because they’re really good people that works there, like Ryan and Lilly who has been great all the way. Thank You!
Excellent customer service. Great quality items for sale at very reasonable prices. If you are looking to pawn a pawnshop they are very fair! Would highly recommend.
Quick cash and friendly service! Ryan and staff are awesome. Definitely be back to do business again!
Definitely one of my store favorites! The employees are always so helpful and kind. Ive purchased a designer watch and it was worth every penny. I always find what Im looking for. Thankfully, Ryan gives great prices for all products. Every visit is a successful one!
I Sjones had the best experience with them, the professionalism and excellent customers services felt personal, I appreciate their business.
I was looking for vintage drums and guitars on the web and found this place. I called and spoke with Ryan. He was beyond helpful and knowledgeable about what he had for sale. I could not believe how incredible the customer service was, and how fair their prices were. This was by far the best experience I have ever had at any pawn shop, and I have been to a lot of them. Highly recommended!
Ryan was very fair and Jessica was very helpful and friendly! Highly recommended.
Lily is a wonderful woman, very helpful, and courteous. I would highly recommend coming here for any needs.
Lily was so helpful! Excellent service here. They are always here when I need them. The finance charges for loans are extremely cheap also. It makes it easy to get your items back. 5 STARS!!!
Ryan and diamond great people to do business with very personable
The older Hispanic lady behind the counter instantly had an attitude with me when I brought in an item in 1 hour before closing. She mentions how I’m coming in so late and then she scoffs when I show her an item I’m looking to get a loan on, saying how it’s worthless.I know it isn’t worthless, she was just too lazy to begin the paperwork for it. Didn’t even bother checking her computer to see its value. Another aurora pawnshop gave me $85 for it the very next day.I’m giving this shop a 2 star review because the customer service was awful but I am giving it 1 additional star for a benefit of the doubt that this was an isolated incident based on other good reviews.
This place is the best pawn shop Ive ever used!! Good deals as far as buying stuff and always give me a good amount for loans. Lilly is my favorite, and shes super sexy!!! Dont forget Lexy is one of the sweetest dogs too
This place is SECOND TO NONE!!!! Ive used many pawn shops in the last 25 years and Ive never found one near as great as this one! The staff is as pleasant and helpful as youll ever find. If youre buying or selling; I can assure you that youll get the best quality and price imaginable. My husband and I have sold/took a loan on over 20 items in the last 6 months and we always feel that weve been taken care of very well. Due to recent financial troubles I wasnt able to pay on 2 of my loans last Friday. Even though I was a month late and couldnt pay what I owed J.C kindly and without hesitation renewed both my tickets for another 30 days so I wouldnt lose my items. NO OTHER pawn store would ever do this!! My husband and I are so grateful for this kindness and the consistent wonderful customer service we are provided that we will never ever use another pawn shop besides this one!!! THANK YOU FAST CASH & PAWN!!!! ♡♡♡
My fiance and I came into the shop for the first time after finding this business on Google. The main reason we came was because they were only one of the few shops open on a Sunday. From our first step in the door to our last one out we received the best customer service we have ever received in a pawn shop!! Ryan and Lily answered all of our questions promptly and politely. We were treated with the utmost respect which you rarely find when doing business with a pawn shop. Mind you we have done business with several other shops and have never experienced the customer service we received here . We went in for a loan and where given far more then we expected much to our surprise. They helped us out tremendously in doing so. We will definitely continue to do business here when we need to either get another loan or when we may be looking to purchase something. We will highly recommend you to anyone who is looking for a great pawn shop!! Thank you so much for the great overall experience we had with you!!
I had the best experience here. I was a little nervous at first just because this was my first time selling gold here but they are so welcoming and friendly and made me feel a whole lot better. They are also very reasonable with the prices. Definitely recommend coming here.
Best pawn shop around for sure. I have been going there since I was 15 and have always been treated very well. Ryan is the one who always helps me and takes care of me. Great pricing on all inventory and great customer service all around. I drive out of my way just because I know they take care of the products they take in and give out. Never will I go anywhere else if I need to pawn sell or buy! Five stars for sure! Thanks fast cash and pawn for always being there when I need you!
I came to fast cash & pawn today and there service was great/fast!Brought a couple of items in to pawn and left with cash in minutes. They did not take all the items I brought in but the ones they did, I received a fair amount of cash for them. As I was getting an estimate on an item I decided to get those items estimated somewhere else so I let the staff know that I would pass on their offer and there response was polite and professional. I was thanked for coming in and asked to come back. I very happy with my experience and highly recommend this pawn shop.Thanks for reading my review,Anonymous customer.7/22/16
If you are in the area stop by. They have a nice selection of things & great prices too. Jessica was more than helpful. I will be back!!! :)
Ryan and lilly are always helping me when im in need of money and are family friendly
Great service. Lily was helpful in explaining the process. I have never been to a pawn shop so it was good to work with someone with patience. I would definitely recommend this place and will go back again.
Ryan very pleasant to deal with they buy gold at the best prices in the area very good to deal with thank you for your help
I absolutely LOVED this shop!! As I walked in a was greeted with a kind hello and a smile. I walked in only to browse around and found my self purchasing a 50 Samsung television for a GREAT deal!! This place is much different than all the other pawn shops I have been to in the past, they were ready to negotiate and come down on the marked price!! Overall GREAT experience!! 5 STARS!!!
This place is great! Went there today and the ladies were so nice. They even helped me get the highest price on my goods, instead of ripping me off like these places usually do! I will definitely go back there again.
Ryan has excellent customer service skills and was very reasonable in negotiating prices. It was a pleasure doing business with him! One of the most positive pawn shop experiences I have ever had! 😎💵
These dudes are rad!!! Fast service and I got almost what I asked for. They also have layaway!! Go see them not too many places that are open Sunday!!!!
Jessica and lily are really great and very professional. A friend recommended fast cash and pawn. I definitely would recommend this place too. It very clean and organized well. 😊
Ive been coming here a year now. Ive always been treated with respect, get a good rate and I dont feel like Im getting robbed like most pawn shops. Ryan Lilly and Michael are F-In AWESOME! THANKS SO MUCH FAST CASH AND PAWN!
This pawnshop is a very good place. It took me a long time to pay on my things and they had much patience with me. This is the place to come for great prices both ways. Ryan is the best!
They were super awesome. I found exactly what I was looking for.the guy at the front register was extremely helpful.im definitely coming back to sell/buy
Fast and friendly service. Lily got me a competitive offer in seconds and I walked out happy. Would absolutely recommend.
Lily was so great and super nice. She was very helpful and knowledgeable on the items I was selling made the process super easy!!
Couldnt be more simple. No hassle.. no haggle when getting a small loan that I needed to get me by. Truly live up to their name. Staff is all very respectful and courteous too.
This is my first experience with Fast Cash and Pawn. I called in to see how much they would give me on a Titan 440 paint sprayer. Their amount was $90.00 more than any other pawn store in the area. I called Cash America on Lake Street, Aurora, IL and was offered $10.00. I will continue to deal with Fast Cash and Pawn as they are definitely the best in the area. A big thank you to Lilly!Great service! Well Done!Robin McNallie
Jessica was extremely helpful and patient with us. Definitely a good experience, will be back soon.
I had a great experience at Fast Cash & Pawn. Ive been here about 4 times in the past month and get great prices from the workers and its quick and easy. I also noticed right away that the pawn shop is much cleaner and well organized and maintained well by the staff. I will for sure come back again, highly recommended.
Lily is awesome. great service. always treat us well. They take all my stuff! They work with you when times are tough. Always willing to help you get your stuff back.
I had a great experience here today & the service was good. They were able to negotiate with me rather than just being rude which I appreciated. The $10 extra I got from them bought them a great review & customer who will most definitely be coming back! Its the little things that count.
Awesome place to do business! Been here a few times and Lily has always been friendly and so helpful
Ryan and Lilly are awesome, friendly and give out awesome coffee bean candy (when they have it). The place is clean and has interesting stuff to look at all the time. Great deals on DVDs and obscure Super Bowl trophies that belong in Wisconsin. Big fan of this place.
Purchased a Fender guitar, item was exactly as described on internet and over the phone by staff. Purchase price agreed upon was good as well. Drove 1.5 hours to see, and wasnt disappointed. Great to work with, thanks!
Definitely recommend this place to anyone looking to pawn items, buy items, or get cash collateral. Ive been going to these guys for years because of their friendliness, customer service skills, and for great negotiating when i need it the most. Ryan is definitely someone I always ask for when calling or visiting because hes great with assistance. I literally have never tried going to any other pawn shop around. Thanks for being great guys!
Ryan, he shot it straight to me (told me straight-forward) I respect that . Tried getting a few bucks for my blue ray player but he said I should hang on to it. Good man, I can tell. Thanks sir. Enjoy the nice day out .
The staff was friendly and made me feel welcome. I was able to quickly sell my gold and get a fair price for it. I would definitely go back again.
Ryan and Lilly are the best!!! Just keep in communication with them and they will help you out. They are just a phone call away. They are also open 7 days a week. Only pawnshop I know open on sundays.
Just to let everyone know Mike at Fast Cash and Pawn was an AWESOME guy to deal with!!!!! very professional and friendly too. he gave me the best price in town on a Milwaukee 1/2 drive cordless impact and worked great. I hope to do more business again in the future THANKS MIKE.
Lillie and Ryan were the best and easiest to work with. Their customer service was superb and they did everything they could to help make a large purchase. Thanks Guys! I will definitely go back to this location
Ive been to the store a few times and its second to none. They have everything you could think of and are extremely fair on their deals. Lilly was super awesome to deal with and was extremely knowledgeable!
Lilly gave me good customer service.
Nice shop and nice guys. Gave me a great deal on a Taylor Made pitching wedge. Very satisfied.
The best people in the world work here. They have looked out for us huge and continue to do so. My favorite store hands down. Special thanks to Ryan & Lily for being amazing to us.
Great place, honest staff and great prices. Been doing business with this place for almost 2 years. Ryan, Lilly and Malo have always been very helpful. Highly recommend.
This place was awesome. Just bought a brand new Lg 55 4k smart tv for 500. Best deal in town. Beautiful shop and great service!!! Dont forget to ask for Lilly or Ryan!!!