Very helpful and kind people. Always give me the best service when I come in.
Every time I go to Vermeer they always have what I need, and their customer service is the best very professional service. Keep up the good work guy’s.
Great parts guys! Fast service and knowledgeable, always get us what we need.
I love coming to Vermeer to pick up parts for my drill, the people here are very professional and helpful great customer service.
Brought my s650 here to get serviced. Done in a timely manner with great service! Happy all around
Vermeer Midwest always goes above and beyond to take care of us. Sales, service, and parts. They are all a important part of our day to day business.
From Dylan in the Parts Dept. to Ryan and Nick The Mechanic in the service department this is your one stop shop for Vermeer parts and service. These guys are great. I use VERMEER Dealers around the US and the service and attention to detail from this crew is some of the best I have experienced. I especially like how Nick was able to teach me something new about a machine I have owned for almost 5 years. You can tell these guys really care and the culture is setup for them to be like this. I really appreciate this team and I recommend them if you ever need to have a service or repair. I will use Aurora in the future. Thanks, Sean
Great customer service especially Alfredo his always taking care of us 🙏 thank you
Alex in the parts department made my visit quick and easy. nice and clean place
Good service, always have what l need for my equipment.
Very clean and organized. Came in to get a part and before I even got to the parts counter I was greeted and asked if I needed assistance.
Great parts team. Friendly and fast to help.
Good service Alfredo is extremely helpful
Always fast and they know their stuff. Highly recommend!
Good customer service, very good job, everyone very friendly,, good experience
Very helpful and understanding. Good communication
Very helpful, friendly environment. Great doing business with them
Vermeer Midwest in Aurora is a great place to work with. Everyone in the parts group is very helpful, knowledgeable, and punctual. They know their equipment well, which makes the ordering process easy. By far, one of the best equipment dealers around. Great products, great people.
Great customer service, very helpful everyone was very friendly.
Great customer service! Friendly employees and they always make sure I get the right parts when I need them!! Extremely helpful every time I go in their
Great place, quick service, and nice people.
Very friendly and very helpful at getting the parts we need in a timely fashion
Fast service. Definitely will go back.
Always a fast and great experience when I need parts for my machines.
Great place for all your Vermeer needs. Guys at the desk are accommodating and under stand your needs.
Very great service. I will always use vermeer
Excellent service very friendly people...👍
Always great customer service! Very friendly and helpful.
Great customer service guys are very helpful and know alot
Great Costumer service everytime I go. Always got the parts you need. Friendly staff.
Visiting The Aurora IL Vermeer location is always a pleasure, the guys are very friendly, helpful and willing to go the extra mile. Highly recommend this location.
Great service. Awesome staff.
Fast and great service.
Bunch of great guys always very helpful when I come in for parts.
It’s always a pleasure coming to this location. Very friendly and helpful team, that has a solution for any problem we have.
Customer service is excellent here!
Parts department is great and they are bilingual, that is a plus! Service department is Ok! I have been doing business with Vermeer for the last 6 years!
Great customer service and all the parts you need!
Great staff very helpful highly recommend
Great place. Love it! Guys are great!
Great service department. Love our 1250 trencher very reliable machine. 5 stars!
Great service. Answered all my questions
Very Friendly and very helpful.
Excellent customer service great company
Quick reliable service !!!!! Close to highway and great team !!!! Need it ? They got it !!!
Amazing service guys are always helpful
As a locator, I like service and help they provide when I’m having an issue with the F5 and all other questions I have.
The best
Friendly people
Great quick service
Not very helpful. Have had multiple issues with them not knowing the right parts for the machines. Ordered a key switch for our RT200 trencher. They sent us the wrong key switch 3 times therefore it didnt fix our machine. So we started trouble shooting other places and replaced some parts that we thought could be bad.Called Vermeer in Peoria, they sent us the right key switch the next morning and that fixed all of our issues. Highly recommend the Peoria store over the Aurora one.
Had them look over a used machine to see if there was any problems with it that I couldnt see they went threw machine front to back and explained what would need to get fixed if I bought it. Very friendly would recommend them to anyone!
The old guy there is a dick sometimes he feels hes the owner of the store. Big attitude amigo some times he can be cool too . Knowing my self if he raises his voice at me for asking a part size again I will raise mine .
Excellent service!!!
I like the people the their work can be messy somtimes but they do their best to correct it. A bit pricey but worth it to get it fixed by a factory dealer.
Great service
I would give them a 0 if it was possible they rip people off they had my chipper for 2 weeks had $200 in parts and charged me $1600 in labor witch is impossible and everything they supposedly fixed broke in 2 days they dont know what theyre doing i would not bring any of my stuff to have them fix.
This people like take your money they over charge especially in maintenance ......
The best around service is great
Recommended 100% gracious attention and kindness to customers very good service vermeer midwest aurora.
Good service Jesus
The best