Nice staff, helped me right away. Informative on new games and products that may have been of some interest to me since I was in market for something new. Masks required, clean store.
Went here @6:00 in a Thursday and was greeted not by a friendly staff member but instead a hastily hand written sign, proclaiming,” be back in 30 min” without start time or a return time. Top flight!
For years now my brother and I have been going to this location. Always the Nicest & most knowledgeable staff. More often than not what Im looking for in stock, if not they can get it. The Premier Membership is BEYOND worth the fee. Highly recommend!
The employe had a attitude and was talking to me disrespect for. Don’t go there to buy anything
I have been a pro member for years..Love, love, love these stores.
Everything I and a different customer asked for was out of stock. The stuff they had was just for display..Trinity the girl that helped us had no idea what she was doing and the guy working with her was on the company phone talking about non gamestop business.. ill never be back...
I tried to refund my nintendo switch light. I was told they couldnt pull up my warranty with my phone number. I was then told I needed to call customer service to get my warranty Email to me. So I went to the Game stop on 20th street and they pulled up my warranty using my phone 📞 number. I felt discriminated against and the guys at the gamestop on 20th street felt I was too
I usually love gamestop but the selection at this one was pretty garbage.
My favorite it good buh I tried to get a new disk I had insurance on it then they told me I needed the receipt how Iam I supposed to have a receipt I had a year ago so I just waisted money buying insurance and they didn’t informed me to keep the receipt
Spoke to spencer about picking up “gears tactics” he told me they had a few copies in store.and they would put one a side. Got to the store 30 mins later and trinity told me they didn’t have any new or prep we’d copies. She said she’d double check. Clicked her keyboard 3 times and said they were out.
My son is so happy that GameStop is in the area. I am too. The staff is helpful and honest. I trust allowing my kids to shop on their own since I havent a clue what Im looking for. When I do visit, the staff helpse me make great decisions on games for my kids. Thanks!!
The stars are for the customer service, the selection was horrible, you know the holidays are coming good business practice... get an excess of product so a week later you wont say we dont have anything
Always get a great vibe coming here. Nico is great!
Found what we were looking for. Great customer service too!
Its GameSpot duh lol
Top knotch knowledge about Product!!
It’s really clean. No issues what do ever and the service is great! 10/10
Best pl to buy games cant wait for the ps5
Im a gamer so its like going to heaven
Very easy to get to. Lots of other stores around this location. Staff was very friendly and helpful. We well go back to this location.
The manager is either an liar or Ill informed hes name is Nikko and I have had nothing but problems from this game stop I know they are a business but on top of being Ill informed they hound you for you to buy a power up card which is completely useless and this is every time you go in, avoid this store GameStop is the blockbuster of games mark my words!
Great location. Greeted me and assisted me right as I went in. Great selection for the size of the store. It had a lot of games that were on sale that I was interested in instead of just games that are unknown games that no one wants to play.
Nice selection of games. good prices nice customer service.
Great service got the latest zombie game Days Gone the salesman very helpful and I enjoyed talking to him this one is in Peoria Plaza at 6th and Peoria THANK YOU!🌋🌋👍
Its awesome to be able to walk into a place and receive great service ave assistance.
Very spacious and good attention
The employee there named Jeremy was very rude and unprofessional when I canceled two pre-orders and proceeded to toss the pre owned game I purchased on the counter.It’s my choice I I decided to cancel 2 games I don’t want anymore he should be disciplined for the rude customer service skills, I will never shop at that location again 👎🏽
A great store with a great selection, Spen was super helpful and polite!
Manager really needs to realize that I dont sign up for the membership specifically because of his attempts at bullying me into it
Customer service both in the store and online are horrible.
Gameforce and level seven games are better
We’ve been going to this GameStop for years love the staff they are so knowledgeable.
The staff is always nice and helpful when I arrive to the store. The store is usually well stocked with games.
Terrible staff. Asked to hold a game for an hour so I could drive up and purchase and they sold it before I even got there. Shop local these fools are complete trash
Love this store they are fast friendly and are willing to go the extra mile for thier customers. They are very knowledgeable and know thier stuff. If I could I would buy share of the company.
This is the worst establishment. I cant believe they dont care for their members.I do hope they go out of business.
Good place no bad wokers there love this place 1st to go store
Son and grandson loves this store has all the lasted game iteams
Today was the first time that I had shopped at this location. I highly recommend that you find elsewhere to purchase your video games and accessories. Very poor experience
Gamestop needs better game prices
Great people, they take time to help if their is a problem, these guys know their games and systems, I have gone there for a long time and helped more than most people would, Thanks!!!
Dont come to this store unless you want to spend 30+ minutes standing in line while one associate just stands there not helping anyone. 9 times out of 10 I end up leaving this location with nothing because I cant wait 40 minutes to purchase 2 things
One of the best places foe video games
I love your 🎮 stop I wish I cod work fer some times has tag best 🎮 stop
Great and friendly customer service
The person was so nice
They are great especially when it comes to preorders
Niko is the man! He rules! Knowledgeable and professional!
Helpful and Friendly employees!!
Great service, friendly people, open and clean store.
Nice people they helped me out with a problem i had and now i get to play my game now shiit
I like this store and the employees are very helpful. The games are reasonable also.
Got what i needed very quick
Super helpful and nice staff!
The unhappy [lets just say dude] behind the counter didnt want to change my name on the membership card to Asian. And then the [lets just say unhappy dude] didnt want to take my ps2 games which included resident evil 4 which is a popular game I must add. Not even a unopened fall out 3 game still in package. Im like bruh you guys should be happy to sell this game as new. Like really? Dont you want to make money?? Shaking my head gamestop. Reason why I give it a 2 star because the other trade in came into 22 bucks. I was expecting atleast a $1 for 5 games.
Curb side service Is pathetic guy standing inside and still won’t even take care of you while you call and they don’t take debit cards only credit cards
ALWAYS a great place
This has always been my home store. Good people
Great help and good info
Excellent management and customer service!
Why do people still go to these stores? Gamestop is like Blockbuster a dinosaur in the age of digital downloads.
Good, fast service. Knowledgable and helpful.
They suck
They gave me a great deal
Son bought a PS4 from them. The fan went out in it within 24hrs. They replaced with zero hassle.
People here are friendly and cool even though theyre probably not paid very well.
Help you find the perfect game of the month or week just for you great service very kind and sometimes if you dont have enough money to buy the game they give you a small discountBut only if you have 2-3 dollars less than the game price
Nice helpful employess
Great service!
I love the games because they are cheap
This place sucks, not helpful at all
When i play run 3 game on 88kgames i took 1 hour to level 60
They know their stuff
Fast and friendly
Great place for games
Great knowledge from employees
Small store with everything you need for your video game system
Great 4 gamers
Nice selection
Had the game I have been looking for when the other locations didnt have it.
Good games and awesome services
I love it
Nice store, good stock
Never seems to be too busy
Do you have a far cry 5 today?
This store is not helpful at they are rude and insuting
Nasty customer service
The management is terrible and CHRIS is the main reason no customer service skills at all
Fun stuff
Customer service is awful and some have no idea of the product they are selling!
ALRIGHT
Great experience!!!!
Ok
Nice place!!!!
Great service
Love games
Rude employees
Cool is a GameStop
🚀🚀🚀🚀🚀