Be very careful here..... Took my vehicle here the first time it was great the guy we dealt with wonderful made another appt because what we went in for it didnt get fixed. Second visit apparently that individual didnt work there anymore manager came out I said the problem wasnt fixed his reaction was not what I expected he told me Well thats what you told us to fix really!!! Im not a mechanic so if a mechanic tells me something thats what I trust and if they say lets fix this first then thats what Im doing!! Horrible Customer Service!! Wasnt gonna leave my car there after that no telling what will happen with my car.....

Friendly atmosphere. Mechanics are certified, knowledgeable and take a personal interest in diagnosis your cars issue and correctly fixing the problem.

Great Customer Service! Jake was very helpful and informative of the issues I was having with my car.

Mondo was great. Gave me a fair price for the work performed. Also gave great advice for the minor work that needs to be addressed and the major work that needs to be done soon.

I went in to get an emissions test for my diesel pickup, coming from Idaho and having it be solely a farm truck, I was expecting it to fail but it managed to pass. The staff was incredibly friendly and helpful, I was in and out within 20 minuets, the price for the test was unbelievably inexpensive as compared to other places around Denver. For a small little shop, it is definitely my go-to place from now on for repairs that I need for my truck!

I never leave reviews but had to for this place. GREAT PLACE, GREAT SERVICE, VERY FRIENDLY GOOD GROUP OF GUYS !

As a repeat customer they are willing to find solutions and have solid customer service.

Took my car in because my check engine light came on. This place has been more than helpful, professional, knowledgeable and kind with me. They did a 22 inspection on my 05 Ford Sports Trac and I am impressed with the summary of needed services that included photos, that was nice to see. They did not try to oversell me with it as well. Loved that Billy did not mind thoroughly describing what was needed to get my check engine light fixed. Cant ask for much more than that! Thank you Chase Automotive!

Have been going to Chase for over 15 years. Highly recommend them! Rob gave us personal service when my truck quit on the highway while I was pulling my horse trailer. Thanks Rob!

I received a coupon for a discount on ANY service I might need on my vehicle. I am in need of an alignment, so I called for pricing and to set up an appointment. I was told that an alignment could only be done if other work was being performed. ARE YOU KIDDING? Dont advertise a service you are not willing to do on its own just because it doesnt generate enough revenue for you by itself!

Employee acted like they did not want to give a ruff estimate. Not very friendly.

The receptionists are very friendly and the mechanics are concerned about doing excellent work. Ive been a customer of Chase Auto for over 18 yrs. Peace.

The diagnostic process was fantastic. The detailed feedback with pictures. Very professional. Excellent service... I’ll take my vehicles in for diagnostics all day for $90.The price on the actual repairs were so high I simply couldn’t afford it. The prices are what they are and they seemed to have done a good job on what they did. But too rich for my blood.

Great mechanics! Thorough and easy to work with. Worth every penny. They helped me resurrect the old family truck and put a huge smile on my Moms face when she her old ram running again! Thanks again guys!

Great place with honest people. If your looking for a shop to do diesel emissions test I would recommend Chase. I was in and out quickly

Billy is a thorough mechanic. He is clear and did the work on my car in a timely fashion. This is my second car and I can attest to his consistency.

When I took my vehicle in for brake work, they did a full inspection and did not try to do what was not needed. I was treated with respect, in a friendly way, and felt very much at ease.Their pricing was very fair and work was done quickly. We will now only take our vehicles to Chase for any work that is needed. One other thing, we are seniors and we were not taken advantage of because of our age.:}

I was extremely impressed with the way Billy and the staff managed my automobile being in the shop. They kept me updated, provided an extremely detailed diagnostic and Billy made sure to explain each recommended repair and ranked them in order of importance. I appreciate him being as thorough as he was. The experience was very concise and I felt as though my business mattered to them. His honesty helped me make the appropriate choices for my vehicle and my situation. Thank you Billy.

They are very pleasant and they do what they say there going to do in a timely manner

Really nice honest people. Easy to work with.

I come to Chase whenever I need repairs done on my car. Their service advisors are patient and take the time to answer my questions and explain exactly what is wrong with my car and the costs involved. They are honest and dont overcharge for labor. Their shuttle service is convenient.

Dont expect the 2 girls up front to greet you with a smile or have a good attitude, it wont happen. No thank you for your business or much els, decent service I guess but parking sucks and I wont be back.

I was here to get a diesel emissions test on my truck. It was quick and simple. Good customer service at the front door.

Great team there and hoping to use your services again.

Went here to get my trucks DOT inspection, and failed it. Came back a few days later and had the truck re-tested for no additional fee.

Chase Automotive dose my diesel emission test. Fast and friendly service.

Quick service, friendly staff.

Good people

Jake was awesome!

Good customer service. Went in for an emission test and they found a potential harmful problem and pointed it out. Overall good experience.

It was good, could of keep us informed better.

Appointment was for 9am but they didnt get to my vehicle until 930am. Im sure I could get a cheaper oil change, but its close to home. Jason is always friendly and helpful with any questions I may have.

Awsome place to take your car for repair staff very friendly. Manager very friendly as well and understanding I would definitely be returning

Super professional place that got my diesel emissions testing done Pronto. They even take pictures all around the vehicles before starting work, and protect your carpet too. Grade A establishment!

Jason was able to get my truck in the next day for a diesel emissions and oil change. All of the prices quoted stayed the same until I paid. The multipoint inspection was excellent and was even detailed with pictures in my email. Excellent customer service and my truck was finished before the estimated time. I will return for future service on my F250.

They did a great job on testing my diesel engine for emissions.

I have always had great service. They keep you informed of items found or needed repairs. I am confident repairs will be completed professionally and satisfactorily.

Probably the best experience I’ve ever had with a repair shop. Honest and knowledgeable!

These folks are top notch helped me out without a wait seeing that I was in need of immediate help and then refused to take my money after the hour of work was performed. Best people in the business

Best place in the Denver metro area to get your car fixed. Best place in the state of Colorado to get your Diesel fixed. Most honest bunch of folks Ive ever met. Thanks guys.

Excellent service 😃 Trust them! Have been going there for years !

Fantastic customer service and fair prices. Their technicians really know what they are talking about, are honest and dont try to up-sell you on repairs you dont need. Family owned and operated. We have been taking our vehicles there since 2015 and continue to use their services even though we moved further away. They communicate clearly, establish realistic expectations for when repairs will be completed, offer shuttle service within ten miles, and honor their warranties on parts and labor. This is the kind of business we love to support!!

Went for an E. Test . Got there about 4:45 and was told they stop taking people at 4:30. So I come back two days later, on Friday, at 4:15 and Im told we cant take you. I built my schedule around the info given to me to get this test done.Thats NOT customer service. Thats what Im paying for. I wanted to support a local shop. I take care of them, they take care of me. Thats what keeps me coming back. Well I wont be back and I surely wont recommend them to anyone.I guess my loss has now become theirs

Ive been going here for about 2 years now. Multiple vehicles, including business vehicles that are always on the road. I reached a point where I will not return. The service advisers instill zero confidence. For my recent check engine light, I was told that the trouble code is not related to anything. Is not related to anything even a possible computer code? Worst is, I spent thousands of dollars on what I subsequently now know wasnt needed. However, I dont necessarily believe they intended to xxx me, rather I believe it is ignorance on their part, which cost me. Consumer beware.

Caitlin, Anna, and Becca were amazing to work with! Chase Automotive communicated with me enough to make me feel in the loop and confident. I received an estimate before the work was done and a work report when the work was finished. Caitlyn explained the procedure and the parts to meet thoroughly in a way that helped me to understand what I was paying for. All in all, I am quite satisfied!

They are thorough and my truck is running so much better! They finished the truck sooner than expected. They photograph every issue and share it with you so you can trust their process. They may be on the higher end of the price spectrum, but you pay for what you get. This is a place you can trust.

Chase Automotive is a professional business that throughly diagnosed and repaired 2 of my vehicles, a Cadillac and a Jeep, as economically and quickly as possible. I will take any of my vehicles to their shop. Highly recommend their services.

Service was Amazing and Accurate. Fixed my car within 1 day and I needed major work done. Thanks

I absolutely love this place and will not take my car anywhere else, not even to the dealership where I had purchased it from. The staff is always friendly and helpful, and the mechanic who has done numerous repairs on my vehicle is honestly the best. He is extremely knowledgeable and I have never heard him suggest one thing my car did not need (I am the daughter of a mechanic and take pride in my knowledge of engines having worked on them growing up). I highly recommend this place to anyone, whether its a new transmission or a simple oil change, these guys are awesome!

Great experience with very caring and professional people! They really know how to treat their customers and care for their vehicles! It was a joyful and pleasant experience Im very grateful and satisfied! Rides to and from their shop in bad weather!! Ice people! Thanks CRAIG Automotive!!

Chase Automotive is the best!!

Great people! Took great care of me and my old truck!

Nice and fast

I love the reports these guys provide. They make decisions a lot easier by essentially breaking down needed repairs into categories like: must fix now, fix it soon before it becomes more expensive to fix, fix it when you can afford it, and keep an eye on it.

The Chase family always treat my 4rnr as if it were their own! I have complete faith in all their recommendations and services performed!Thanks for the peace of mind you provide, as my garage!Michael

Dear Mr. Chase,Your shop performed some frontend work on my Ford F250 diesel last week.First of all, let me say thank you for a job well done.Your Staff was extremely pleasant to deal with and very knowledgeable.Your service adviser (Cait) is well versed at what she does, extremely knowledgeable!!!One can sense when theyre in the presence of someone who truly enjoys their job, and your mechanic Jason exudes passion for his craft!!!I was also impressed with your state of the art facility and software that eases communication to the customer on what is wrong with their vehicle, like Im familiar with at the BMW dealer.Customer for life!Thanks again,

I take my old Dodge diesel here for emissions every year and Ive never had a problem.

Colorado residents: You wont get ripped off. You wont be disappointed. You owe it to yourself to bring your vehicle to Chase Automotive. They are the epitome of professionalism, their work is done right the first time, and theyll treat you like family. Good people, plain and simple!!

They do great work at reasonable prices. Complete inspections to let you know what needs done or what needs monitoring. Would highly recommend.

Great people, good service! I have been going to Chase since, 1992!

I have 2007 Kia and 1998 Toyota 4Runner. Now both cars are running excellence. We need maintenance. I recommend my friends to keep in touch with this friendly and trusted team.

Really shouldn’t even give them a 1 Star after talking to the owner!! I’m all about using neighborhood small businesses. I thought I could trust these guys but I know now not true. Took it in for an oil change on my diesel truck, they never mentioned any of the fluids in my truck needed filled but wanted to tell me I had a oil leak and how much money it would cost$$$$$$ NEVER have I had a oil leak and my old mechanic always praised what a great truck I had!!! Wouldn’t refer these guys to my enemies!! I’ll drive across town to a more dependable and honest shop!

I came to Chase Automotive for an emissions test for my 2003 Ford F-350. My engine control has been showing since I bought the vehicle. It was showing before the they performed the test. Instead of this shop or mechanic letting me know beforehand that if they conduct a test it will fail. No! What do they prefer to do. Take my money instead of making me a loyal customer. Thanks

Ive been coming to Chase Automotive for over 6 years. They are very knowledgeable and friendly. Theyll give it to you straight about your automotive needs. Sometimes it might not be what you want to hear, but it is what your auto needs! Theyve been maintaining my diesel ever since I got it with 236K on it. It now has 408K. I believe with the care from Chase Automotive, I stand a good shot of getting a million miles out of my work horse!

Chase Automotive Repair in Aurora has been my choice of car repair shop, they have been servicing my vehicles for over 20+ years. Rob and his staff have serviced, repaired all of my vehicles. I have never felt as though i was being overcharged or being ripped off. The service I have received and needed over the years has been nothing less than exceptional! I will not go anywhere else with my vehicles.

It is a very friendly shop. I could tell they were concerned about every customers needs. Love the MAGA hat !

Great customer service and a honest shop. They know there stuff and if they cant fix it, they will refer you to the right place. I like how they remember the little details about what I like when I get my truck service. I will continue coming back for service.

Great people to work with and great service. Ill be going back!

They did a good job fixing my car; however they were very pricey. It cost almost $800.00 to replace an alternator. They did a good job figuring out the problem and taking pictures of what needed to be done eventually on my vehicle. I personally thought they were overpriced.

I want to thank Chase Automotive for being so prompted and professional... Im glad i was sent to you through my car insure...Thanks again you guys for do a GREAT JOB! 👍

Quick and fast diesel emissions, plain and simple.

Great shop. The mechanics are well trained, repairs are always explained in an easy to understand manner and backed up with photos of suggested repairs. I will be back for sure.

Do good work, they make sure it works before you get it back.Chase has never done any repair that didnt need to be done.They charge a fair price for parts and labor.

I brought my 1983 Porsche 944 that Im restoring and turning into a show car to have engine work done to it. They did such an outstanding Job on the Porsche. Its hard to find an honest mechanic these days. Chase is the shop of choice in Aurora. They are very dependable and reliable. I highly recommend anyone who has mechanical issuesto take youre car to Chase Automotive. Ask for Danny hes youre guy to talk to.Steve with Maaco of Aurora.

Quick and professional, great service, year after year. No one is upselling me anything. No silly wheels or junk on display.

Theyre fast, friendly, and they do great work. Ive been going to chase automotive for years now and have always been happy with them.

Excellent workmanship, fast and courteous from the front office to the mechanics in the shop....

Great services, accurate and professional services. Every time that Ive taken my vehicle here, the issue is resolved. I dont trust any one else!!

Very good, highly professional car technicians who know what they are doing. Have gotten prompt turnaround on short notice a couple of times and ALWAYS had my car returned in a reasonable amount of time when I schedule the next 3,000 tune up. Have recommended them to a couple of co-workers.

Out $600!! Went in for car not passing emissions. Jason called and and said tech had a couple of questions about the car and needed 1 more hour to test. Picked up car and was told there was a under reporting air flow sensor and a lazy o2 sensor. I replaced both of those items even though the o2 sensor was only a week old with no change what so ever in emissions, still failed. The only service I received was a $245 ride to and from work!! Wont be back... Except for a refund!!

Very happy fast and convenient

They have always taken good care of us & our vehicles.

In and out with my emissions test

Nice and friendly staff and very fast

This place is great and they really care about the customer. I feel like they are family and my car is always happy when we leave. This is my car service home.

We took my car in on Monday, the 5th, for a warranty issue. They honored their warranty, and the car is running fine now, but I left frustrated for sure. No one called me on Monday to give me an update on my car, even though we dropped it off around 10:30 in the morning, which was a problem because I had to scramble to find a ride to work Tuesday; granted I could have called to check on it, but by the time I noticed they didnt call, it was just past closing. I called Tuesday and was told the car was ready, but when I went to pick it up at 5, they told me they had given the key to another customer so I had to wait until 5:30 for the other customer to bring my key back so I could go home. I was really underwhelmed by the customer service.

Jason was very informative and pleasant to speak with.

Fast and easy diesel eval. Thanks!

The shop repaired a couple of problems on my F150 recently and I was impressed with their service. They were friendly and professional with good communication throughout the repair. They stuck to their estimate and it was done on time. Thanks guys.

Helped my husband who recently had open heart surgery! God Bless you guys!!!!

No help at all. Classic were to busy

Excellent service!

They were trying to do a number on me. I went in with a discount coupon that was left at my door. What they said was wrong with my car was not wrong. (I changed the motor mounts myself and it proves that this was not the issue with the engine shake... its likely a burnt valve or stuck lifter). The estimate of the work they gave me for the motor mounts was way overpriced...for parts, they wanted 3x what the local part store charges for the same parts and 4x what I was able to find on Amazon. Also what really makes me not trust them is about a side problem with the car I mentioned about my stick-shift being noisy rattling sound when shaking in gear. The Mechanic told me the reason my stick shift was shaking and making a clattering sound was because a nut was missing and must have fell off the linkage under the car, and he also said the bolt that the nut is supposed to hold on to was stripped and no good so it would need to re-threaded. They wanted another lour labor for fixing that. But when I later was able to raise the car and inspected the linkage I could see the bold was perfectly fine, It took me two minutes to find a replacement nut and put it on the bolt (it was quite a common size nut), Some locktight solution i added to hold it on. so that is a 2 minute 5 cents job. If I were a mechanic i would just fixed that on the house and not make up a problem where there is none. The whole problem makes me totally not trust them, I think they were making up the problem. they have a nice office and seemingly friendly front room staff (like 4 people who just hang out in the front room), but the mechanics who are in the back are no good and not honest. I think the whole place is a scam. I do not like the way their business is set up. I suggest you never go to a place giving $20 off coupons door to door. Now I realize the coupon is just bait and they are not honest. I rather go to a place that fixes things right for an honest price to begin with. These guys are the worst.

This place has gone down hill. My truck was in there last year for an emissions test and passed with no issues. Now they say even after calling ford and ford not confirming that I need a catalytic converter. This truck did NOT come with one from factory. After leaving Chase I went next door to JJ diesel and it passed!!! They also confirmed it did not have a catalytic converter. I wasted $65 for them to be wrong!!!! I would recommend going next door to JJ diesel instead of chase. Obviously Chase is very Unknowledgeable.

Refused to do emissions testing because it was too cold. Never mentioned this on the phone. Found a different shop just down the street that had no issues helping me out. They just didnt want to mess with a FWD car because they have to get outside.

Worst Diesel Mechanics Ever. I have run a fleet of trucks for over 30 years, I have worked with many shops over the years and have found chase to be the worst I have ever encountered. They have made mistakes they would not stand behind that have cost me thousands of dollars to repair. Save your self a huge head ache and Money and find a reputable, trusted company that stands behind their work. Since I have had this problem with Chase automotive in Aurora I have talked to many others in the industry and have found that their reputation that was reasonably good at one time is sliding fast and their quality and willingness to stand behind their product is failing. It definitely is not the company it once was. Their incompetence to do a basic inspection when the vehicle was first purchased cost me over $3000 when the next inspection was due. My shop is with in minutes of there shop and is very convenient for me. I will drive across the city before I have one of my 8 trucks to them for any kind of service. I would not let them fix a flat on one of my vehicles

They are very thorough. Above my expectations. I will be using them in the future.

Diesel emissions test went fine.

Very detailed with their explanations and I really appreciate that.

Very friendly, helpful staff. Honest, trustworthy. Very thorough.