Car maintenance gives me anxiety but after speaking with Lynn any concerns I had were alleviated. My estimate call was returned same day and an appointment scheduled at my convenience within two days from my estimate. The gentleman arrived on time for Installation, answered additional questions, and laughed with me while I expressed my excitement over my new windshield. My experience was exceptional! I will absolutely share my story with others and recommend Novus Glass to all.
I just had my windshield replacement performed today at Novus. I was impressed with the professionalism and the quality of work. Out going, helpful and courtesy is unbeatable. Lynn was a absolute pleasure to work with. I will definitely be a life long customer. You guys are Golden in my book. Great job.
Quick service friendly and efficient I would highly recommend to family and friends
A rock chipped my windshield, they got me in same-day, repair took about 20 minutes, I can barely see where the (quite large) chip was. Service was friendly, prompt and even explained what they were doing as they did it. I hope that crack doesnt spread! Highly recommend.
Do not waste your time with this business. I had an appointment to get a chip repaired in my windshield. I showed up just a couple minutes late due to an extremely bad accident on the road. When I arrived the door was locked and I was told the person had already left exactly at my appointment time and would not be able to fix my windshield.
Total 5 star service. We needed a custom window made to replace one broken out on our vintage RV. They so very gently removed the matching window and took it to the glass supplier to make a template. When the new window came the my installed it with the same care. They are pleasant and very professional. They also do mobile work and I would not hesitate to send them to my daughter’s homes. This is who you want to do business with.
The service was awesome. My car was broken into recently and Novus Glass was able to replace my window first thing the next morning. They were able to replace it at an affordable price and they got it done in under an hour. This is definitely a company I would use again.
Highly recommend. Superb work on my windshield repair--it looks so much better than the last chip I had repaired with Safelife, which is still very noticeable. Lynn was friendly and professional, plus he got me in same day, whereas Safelite had me out a month and a half.
My back window was completely shattered. I was calling around to different shops and my friend recommended me to see the owner at Novus glass. He was very professional and fixed my window. I’m so thankful for him because other places couldn’t get me in until next week. Thank you again!
2 Novus techs were dispatched to remove and reinstall a rear window. 1 tech was brand new and the other had experience. It took them 2 hours each to remove the glass, and they had to borrow my sockets. Upon the reinstall, they left seat bolts loose and scratched the tint on the glass. I called to complain and left a voicemail complaint 5 days ago asking for compensation to re-tint the glass....still no reply as of now. Bad quality work, non existent customer service. I will not call these folks again. .
Extremely honest, friendly, and prompt. Highly recommend
These guys were great! Fast, friendly, cheaper than I expected. Here on vacation and sun roof got smashed in, done in 30min on the replacement .
Prompt, good and quick service. Highly recommend.
Friendly and professional service. My insurance paid for my windshield so I cant speak for the prices (I didnt even see a quote), but if I had to have glass work done again on my vehicle, I would call Novus Glass first.
I had someone break into my car and broke my passenger window. Novus was able to service my car on short notice, and replace both the passenger window and my dashboard window within an hour. Kind, professional and quick.
Lauren and Lynn were amazing!! Showed up on time. Did a great job replacing our windshield in about 30-40mins!! Definitely recommend asking for their crew fr any work.
Knock the windshield wiper regulator out of place (scratching the new windshied) and refused to fix it
Simply excellent service
These guys were terrific, and I would recommend them and use them in the future for other auto glass needs. Courteous, efficient, fast, and just plain nice people. The parking garage in my office building recommended them for glass repair, and unlike 3 of the other glass shops I called, these owners actually returned my call--they wanted the business! Their quote was competitive and they arrived exactly within the appointment window. They replaced the windshield in about 30 minutes. A+!
Lynn and his partner did an awesome job. They showed up on time in 99 degree weather and replaced my windshield in less than an hour. He is super friendly and professional. Good price! He even put my parking permit back on perfectly which I hadnt even thought of. I would def recommend these guys!
I had a windshield replaced here a while back and I had a good experience so I took my Expedition here to get the hail damage out. It looks amazing. The service was friendly and fast!
These guys are absolutely AMAZING! My front windshield was shattered when a tree branch fell on it during a snowstorm. Weeks later, my neighborhood was hit with a terrible hailstorm. I contacted Lynn to replace my windshield and he and Tony were at my house within hours. Then to my surprise, Novus also repairs hail damage! What?! Ken did an awesome job and my car looks brand new! The Novus team is extremely professional and I would highly recommend them!
I called to get my windshield fixed and a few hours later they came to the rescue. Lynn was very professional and friendly and made it such an easy experience for me. Thank you.
Always our Go To Glass Company friendliest, professional and saved me from having to put a new windshield on my Acadia with the resin on my little glass chips that would have been a complete repair if I had of waited till it cracked all the way across. Thanks Lynn and Larry your the Best!!!!!
Lynn and his team were beyond professional and timely! They took care of my car with major hail damage at great rates!!! I would recommend there work to everyone!!!Edit: 7 hours after my car was done, I noticed the top of the windshield and the rubber seal was not sealed! I have brand new car! And now its not perfect! He came tofix it pretty quickly only he used a razor blade and I have little cuts along my rubber seal, and its NOT perfect! I paid for perfect! So if thats what you are looking for, go somewhere else. They dont do prefect at novus. This is a very honest review. I was super happy to get it done, until it turned out the way it did. Go pay the extra $200 at safelite and I bet your car will be PERFECT!
They fixed up a small crack in my window recently. Quick, easy, and a really cool guy
A1 service. I will patron this business for all my automotive glass needs and refer others to do the same.
They arrived early, were extremely professional and had the work completed within 30 mins. If you want quality service then this is who you need!
Pretty upset with my service. Asked for tint on the top waited more than a week with no response. Requested this in the initial set up. Told me they dont have it. Took almost 2 weeks for them to even contact me back. The install was ok but now the molding on the top of my car is damaged. Its been more than a week still no word on tint. Ill be going somewhere else next time.
Always friendly, fair, quality service - it’s the only place we go.
Fixed my daughters vandalized windshield for over a $100 less that safelite was asking for. Quick and professional!
Lynn and his partner did a great job thank you
Great guys! Fast, friendly and very efficient!