Called ahead for an order about 10 minutes prior to arriving. I explained what I needed and the employee was able to figure out exactly what I was looking for and had it ready for me once once I arrived. Congenial atmosphere and excellent service.

These guys could not have been more accommodating. We had a BIG problem that needed attention. The team made several attempts at fixing the issue before achieving a positive outcome.Would recommend this business without hesitation.

I needed a seat belt adjuster so that my seatbelt didnt cut into my neck anymore (Yes, I am that short. LOL) I walked in, a staff member approached me immediately to ask if I needed help, I told him what I needed, and he took me right to the selection they have. I selected 2 different ones, and checked out. I was probably in there for less than 5 minutes. Awesome service!

Great service!! Only place in Me..with part. 129.00 at Orilleys.. 39.00 here.. will continue doing business!!

Went in to get windshield wipers. Im new to getting wipers for my new vehicle. And my vehicle needs special adapters for the wipers. It was quick and easy. The associate was eager to help me get the correct ones and the best ones for the price. As well as put them on for me. Great customer service.

On a road trip and down a headlight with night closing in... Mapped our way to this AutoZone and called ahead because our ETA was 10 minutes after closing. The staff held the door open for us and had us on our way illuminated. Thank you again for going above and beyond for us.

Great place good service and I love the rewards program you actually get money back overtime instead of some of these other places.

Very helpful, had what I needed!

Always have what I need and if they dont they get it there quickly. They give my Military discount and are knowledgeable. The store manager Keith B goes above and beyond to help me with whatever I need.

Young man searched for headlight cleaner I was looking for. He got assistance from Dan and he suggested a different product he had tried. I picked it up and went home to try it on my very yellowed headlights...wow!!! Thanks, guys

I have been setting up my dream garage for almost four years. I filled it with tools but one thing was missing. The lift. I have been going to the AutoZone on Western Avenue Augusta for a few years now. I have always been treated very well there and got to know some of the staff on a first name basis. When I finally decided it was time to order my lift I went to Keith the store manager for some advice. I didnt know I could order a BendPak lift from Autozone. I did know that I could count on Keith for great advice and service. Not only did he help me a great price on the best lift in the class, but he helped me arrange the delivery options that would work for me. Keith rode down with me to ABF freight in Portland where they loaded the 1,700 lb. assembly onto my 10 foot aluminum trailer. It was just big enough. I assembled the lift myself and needed one last thing, 4 gallons of hydraulic oil. Where did I go? AutoZone of course!

Very disappointed with service. I waited for 20 minutes to be waited on and they had no clue.

Quick and fast service with people that know what they are doing and taking about. Great location

The staff here is fantastic

Super helpful employee wow so helpful and polite

Bought wiper blades and they put them on. And service was great

If you buy merchandise from them, they torture the customer when the merchandise is returned.

Very helpful and really good people working here. They helped me figure out an issue and were great 👍

Very nice folks, eager to help,

Was looking for some mats and license plate holder for my new car. The man that assisted me was very helpful. Overall very happy

Quick, helpful staff. Got me what I needed, got it quick, and got me out. Always come back for my parts and pieces

We showed up a few minutes til close because we had a headlight out and a long trip home. They noticed us struggling with installing the bulb so they came out and did it for us. Thank you Keith for the quality service.

I needed a new battery and I stopped in they discussed with me my options. Within minutes I had a new battery installed.

Friendly and helpful but ordered me the wrong exhaust parts which caused me multiple trips that I really didnt have time for. I guess I shouldve known something wasnt right when Autozone had the best prices in the area on what I needed; because it didnt end up being what I needed 😣 Had to order from Ebay-which actually did send me the right parts. These guys seemed decent enough and eager to help but it was an inconvenient experience. I hate giving less than good reviews but that was my 1st experience with them.

I went in and they were quick to ask if I needed any help and they found just what I was looking for. They are very kind and easy to talk to. 100% recomend

Always helpful, usuallwill have your parts there at the store or warehouse great store

Great, didnt try and sell the most expensive item, then came right out and put wipers on, cleaned the glass, and recommended care for them.

Fast, friendly service..great prices no waiting with very knowledgeable staff..Ill be back

Definitely has what I need..if not they will order for you

People were very friendly and helpful. I made a return on an item with no hassles. Also asked for directions and John was very helpful in the Augusta store He took the time to draw me a map of a shortcut Thank you John

Was helped by cashier to find oil filter because book was out dated.Quick and helpful.

Had to order parts. Took them one day to get them. Called me when they were at the store. Friendly and very helpful.

My headlight was out. I went in simply to purchase the bulb and have my son try to figure out the installation, but Keith was so helpful, putting it in for us even in the rain. Kudos Autozone! In the days of questionable customer service you stand out ;)

I love the point system. I often get a 20$ discount I think that is a decent perk. They are lacking in tools selection but after all they are a PART STORE

Great people

The service here is outstanding. Even during this time of uncertainty in the world they were courteous and helpful.

The guys in there go out of their way to be helpful.thank you all!

Friendliest service..... knowledgeable.

Wrong parts if I would of installed would of wrecked a motor several trips with wrong parts said make it right costs 50$ more than started and got right parts Ill just order online Ive tried repeatedly to go with local parts when I can Im down to orilies and auto zone i like there selection of parts

Excellent service by the store manager who installed my new car battery! 👍🏼

Usually has what I need to fix my vehicles.

Service above and beyond anything expected -- I stopped in today to ask a question about a sudden noise. Scott grabbed a raincoat, and next thing I know he was lying in the wet slush of the parking lot to assess what was happening. He clearly explained what he did and didnt see, and the level of repair it was likely to need (not a DIY). He didnt try to sell me anything unnecessary as a get-by. He was spot on with his concern as the exhaust dropped and dragged before I got home. I can always count on this shop to field my questions and recommend a wise course of action. Always steered me right with the correct products for our DIY repairs. Very good with customer education and getting what we need ASAP if its not in stock presently. Last time I was in, another gentleman went out in the pouring rain to put new wipers on for me. This is one parts shop I can definitely trust not to rip me off, and make me grateful this is where I choose to do business.

I was at AutoZone in Augusta, a gentleman named Keith helped me, in my opinion he went above and beyond to help us, we were in a very tight bind and he was extremely nice and calmed my nerves when helping us.....I feel like this gentleman needs to be recognized for his job he does and the fact he was so helpful

Amazing.Very helpful,will check things,put on wipers and help with everything with out a charge.I go there for everything. Great place for woman to go.

Called AutoZone yesterday to order the part for my car since they were able to get it here the fastest for the cheapest amount (still double the amount it shows for online but would have taken a while to ship). I was told on the phone it would be here by noon today. So I went in to pay for it and then they told me 3pm by today. I call at 2pm asking if it had arrived and they said it shipped from Presque Isle this morning and they would call when it comes in. I call again at 4pm and they say that it didnt come and there isnt any shipping info showing up. When I ask how an employee was able to tell me 2 hours prior it showed it shipped from Presque Isle this morning, the current employee on the phone says I dont know what he told you but it doesnt show anything. He also stated they they cant make guarantees even though the 2 people i spoke to yesterday said otherwise. I asked why employees would tell customers it would be there by 2 different times and I got another pause and I dont know. This is some bullsh*t. I paid double what it was worth to get it asap and was told 3 different things. On top of that, I asked someone to take time out of there day and get off work early to bring me to get it since I dont want to risk driving my car around illegally, and the old part isnt in there since I had already taken it out because I was supposed to get the part TODAY. Better have it tomorrow. Get your sh*t together autozone and stop lying to your customers.

Great place, great service, great help 👍

Went in to buy a new battery for my car, they were by far the least expensive place that I called. New battery was installed by a very polite and respectful young man named Cameron in record time! I will be returning to AutoZone most defenetly in the future if i need an thing car related, thanks again !

They got us in the zone and on our way in an unfamiliar corner of our home state

Bought a new battery and they swapped it out for me. Great service!

Needed a motor lift they had one in stock at a good price 2 thumbs up

Employee working tonight helped me out with an awesome money saving idea.

They were super friendly and very fast on finding me the parts I needed.

I didnt know anyone could be so kind and helpful until I needed a new headlight and Scott at AutoZone saved the day. He went over my options for me and even replaced them on the spot. I would recommend them 10/10 for any needs you may have. Thank you again!!

Excellent prices! Great staff, really friendly and approachable. They know what they are talking about! Great experience in this store.

I wont go anywhere else for my auto needs. Always the best professionals always willing to help.

Truck battery died ...🤣 Store Mngr.Keith sold and installed my battery professionally courteously and quickly.less than 30 mins!Wouldnt have gotten this type of service at the dealer. Wow! What great service I recieved!I highly recommentd Autozone! Thanks Keith

The workers are always very helpful and they usually always have what I need.

Most Excellent Service. They always seem to have the parts I need and at a respectable price. Thanks AUTO ZONE!

First time stopping here quickly for fry gas. Ill have to stop again when I can check it out more. Happy they had what I needed, though.

I really love this auto parts store. I buy pretty much everything for all my vehicles here. The employees are always knowledgeable and very helpful.

The customer service here was outstanding, some of the friendliest people Ive come across. And of course the parts selection was also very good.

They were awesome. Really friendly and helpful. I definitely recommend them.

I just made a purchase over the phone. Before purchasing I informed the gentleman that Id be paying and my son would be in to pick up. He asked for phone number, then he didnt even VERIFY who I was. Not realizing he was using number for account info. Also thot I have used this number here before. After taking a phone number all employees need to verify the person is who the account is linked to. I now have purchased a part in someone elses name. After he took my payment I asked if my sons name was needed and he said no you are (so and so name) I said no that IS not who I am here is my name to fix it. He then said I cant change it now. Always make sure the number is who you are. He didnt even apologize to me for this mistake. Now there is a part paid for in someone elses name and Im extremely worried that that person will go in and pick up my part, since this guy didnt want to correct the info in the computer system.

Ive gotten excellent advice, as well as help installing things like lights and blades for my car. These guys really go out of their way to make sure you find what you need.

Great place. Ordered it. A its in the same day most of the time if not the next morning. Great people.

Great customer service. Go in and ask for Sam or Sarah they will help you with all your automotive needs

Good bateries

Great prices! Im glad that they proudly support our military and law enforcement!

Manager is top notch. Good customer service and product support

They were very helpful

In out fast right parts 1st time open later then most in town.

Good variety if your automobile needs. Friendly and courteous staff

Very helpful and professional. Showed me my choices to get the exact fit. Great prices!!!

Very helpful staff. Prices are lower than their competitors. I was very pleased with the service. Western Avenue AutoZone has a new customer.

Good service. Used my $20 rewards credit.

Very nice and helpful

My sister, mother and I were on a road trip very far from home when our wipers quit working completely. It was pouring down rain at the time and we made an emergency stop. Keith B. at Autozone was a hero!!! He went above and beyond to help us solve the problem. It was truly amazing. Were very thankful for his help!

Very helpful and good real nice people to deal with

Always have what I need

Always have what I need when I stop in.

Great service and follow through.

Decent store, good selection. Prices are competitive.

Best parts store in town. Best hours as well

Awesome costumer service really respectful

Great staff.

Staff needs to be more trained with parts

Inexpensive parts, good service. The staff person I dealt with was very helpful.

Always have what I need

Great store have great service always ready to help from management to the trainee

The staff each time are very helpful appreciated everything

Got is in even without an appointment. Was awesome

Thanks for all your help guys!

Great place to get the car supplies you need.

All ways helpful, especially the young lady that works there.

Very great service. The prices are fair and the quality parts cant be beat.

Super friendly and took our return from their waterville location without any issues.

Great team great prices!

Quick and easy service from a knowledgeable staff!

Easy access, good inventory, knowledgeable and pleasant staff.

Great experience loved the service joe was good