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Builders FirstSource
1865 E Glenn Ave, Auburn, AL 36830, United States
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Builders FirstSource
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To
Review №1

2 times I delivered there, 2 times in and out in less than 30 minutes. Really nice on phone when you call them

Ja
Review №2

I’ve never walked an entire store and waited at a counter for 10mins without being acknowledged by ANY employees, these guys are too busy in their offices to even ask if you need help. If you already know exactly what you’re looking for and exactly where it is at this location, Home Depot is right down the street and they might even be cheaper

Lo
Review №3

Going to buy large quantities go there see for your self Lowes home depot really running prices up

Br
Review №4

Very rude customer service.Reply: Government doesnt have the right to live other peoples lives and to control them. Honestly, I feel your position is discriminatory to logical people that have a hard time doing things they disagree with. At the very least, I think customers deserve to be treated with respect and if you ask them to do something they feel strongly against and it goes against their ideology, you should leave enforcement of such laws to law officials rather than try to yell loudly at customers in the hopes of intimidating them into doing something they dont believe in.

El
Review №5

OUTSTANDING group of individuals. I felt like I was going to buy building supplies from my family. My husband and I met everyone from the man in charge to the guy answering the phones. The young blonde( can;t remember her name) was such a ray of sunshine. She happen to be coming back from lunch and opened the door for me because I was handling my son. Jason(I think) was the guy that runs the place he was so kind and professional. I didnt even know they offered delivery until one of the guys Brad I believe was his name informed me so. Super nice guy. Everyone we come in contact with truly was outstanding. I usually dont leave reviews but this place deserves it. If youre looking for building supplies, definitely go see them.

Ma
Review №6

I waited 3 hours by there guard shack and then when I got to finally get loaded the wood looked like a termite farm rotted and all bent. Some fat guy kept standing over me with his gut on my back saying his brother was the boss and didn’t even offer to help me load also there was some buff black guy who just kept talking and also didn’t help poor customer service but the salesperson was very helpful if they could improve the yard employees I’d shop again

Ma
Review №7

Great group of individuals and like family when you visit!

Sh
Review №8

Great people, great prices. Will deliver. What else is there to say. Best place in town to get lumber.

Ca
Review №9

For truck drivers delivering here. Prepare to wait unless you are working for them. Absolutely the slowest store Ive been to. At least a two hour wait time and youll be the only truck in line.

Lo
Review №10

We just completed a home and our builder used Builders First Source for much of the construction materials. We ordered all of our high end PlyGem windows and doors from BFS. They were the worst at getting us estimates and answers to our questions. It seemed to take over 8 weeks to get our windows/screens and doors from them from the time we ordered them. I have been waiting over 4 weeks to get an adjustable hinge from them for our French Doors.

M
Review №11

Good prices and will special order more of what you need in building materials. Also carry plumbing supplies. Friendly, professional service.

Al
Review №12

Good fast customer service

Gi
Review №13

They don’t deliver on their word. This organization can’t be trusted.

Jo
Review №14

Its a great place they have anything and everything you need and awesome customer service

Mi
Review №15

I needed information on exterior doors and a fence and Wendell was most helpful.

Th
Review №16

Friendly, merchandise is position where its easy to find on shelf

mi
Review №17

Great service even better people and extremly helpful

Pa
Review №18

Great staff and customer service, highly recommend

Me
Review №19

I have never been so blatantly ignored in a store before. It was made very clear to me that unless you are dressed as a construction worker, painter etc or they already know your name that it is a waste of your time to even walk in the door.

MA
Review №20

Quick Service- Variety of Building Products

Mi
Review №21

Best prices will beat any others prices

Ji
Review №22

Always helpful people here.

Jo
Review №23

They have a lot of things home depot does not

So
Review №24

Very helpful staff

Jo
Review №25

Rude customer service.

Er
Review №26

Great Service!

Jo
Review №27

Poor customer service they messed up a order and I have been waiting 4 hours for them to bring the right stuff very unsatisfied with the way they handle customers

St
Review №28

I

Wi
Review №29

Excellent

Information
9 Photos
29 Comments
4.1 Rating
  • Address:1865 E Glenn Ave, Auburn, AL 36830, United States
  • Site:http://bldr.com/
  • Phone:+1 334-502-3991
Categories
  • Door supplier
  • Lumber store
  • Hardware store
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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