Buy buy buy everything is going 70%off great fun
Great sales and the store is clean. The employees are helpful and kind.
This store is great as a standalone. The weekly sales turn your visit into a worthwhile time. Looking for a sportscoat elsewhere I forgot about this place until my dad reminded me of it. Maybe because its set in a mall thats decaying from lack of foot traffic; this my 4 star rating.
Prices were reasonable. Lines werent long. Friendly cashiers.
This store has a decent selection for such a small location. The staff are friendly and helpful. The atmosphere is very relaxed.
Great deals to be found here. Coupons to be found both online and in stores. Prices were slashed today but items are picked over now being so close to Christmas. Still, plenty of good items available at reasonable prices.
Shopped at JCP FOR OVER 50 years, bought our 4 children all their school clothes,++++ and now sad to see the way things,no help at check out stations or on the floor,guess they will be closing many stores soon,if not all. I have a good suggestion. A GOOD catalog like years ago, the public loves to order on line $$$$$the store
So sad that they are closing this store. It will be missed
Store is closing, which makes us sad, but they are still stocked
Super...great sales..friendly sales clerks..just wish they were busier. I hate to have them close. Im not an on-line shopper.
I do like the clothes but i didnt like the fact that the item i purchased the cashier went through the pockets as if i stole something.
I shop online...I think its better more variety for mens big & tall then the actual store @ Finger lakes Mall
Not like it used to beStaff lackadaisical not attentiveStaff more interested in whose going out or who is seeing whoTotally disappointed
A small, but nicely kept up store without the big JCP stores clothes laying on the floor! They seemed to have grouped clearance items in a back corner of the store. Plus Bass Pro is in the same mall to give each their own shopping spaces!
They are having their store closing sale will be sad when they leave have shopped here many years always liked the clothes, and employees were always nice.
Prices are high even when they are closing
I think the customer service is great, the employees are friendl, they take returns without attitude and thoroughly try to make checkout as easy as possible. The plus size department gets smaller and smaller, not good, you force people to go out-of-town to shop!
Amazing service and prices, its a must for shopping!
Im so glad there is still at least one store local. I was picking up an online order and it went very smoothly.
Great customer service and awesome Black Friday deals!!
Kind of an unsung location. But great selection, clean store and friendly service. Not as big or progressive looking as some locations, but definitely a good store.
Great place to shop. After all these years I have credit card with Pennys hope the stores stay open live in Florida 7 months out of the year thanks
This is one of the few places left in Auburn where one can find decent clothing. Unfortunately, it has become increasingly hard to do so in recent years, as JCP has faltered a bit. The selection has dwindled a bit, and I miss the days when JCP would be bursting at the seams. That said, I purchased my most recent suit there, and it is of decent quality and fit. I do make sure to browse through the store whenever I visit the mall, and I usually buy something.
Great store! Friendly staff and good prices.
The Beauty Salon...Holly did a awesome job on our 💇....very pleased.....
I am disappointed that this store is closing soon. Its too bad we will now only have one store left in Auburn to do any real shopping in now.
Great selection and prices. But they should install benches. With 20 registers only one open in the entire store. 35 minutes to buy one pair of pants
It has gone WAY downhill since the last time i was in there. The store isnt very clean. The fitting room was piled with clothes. And some lady employees stared at me and my daughter so hard we left.
Quick online order pick up!
Great store, GREAT clothes, and Fashions. Love the Fingerlakes Mall Location.Highly Recommend.
We had a great shopping experience and great deals. You still have time to go
Tried to order a shirt online at the store. Because the price was under $25, I would have to pay shipping to have it delivered to the store. I will find the shirt somewhere else. I should be able to get free shipping when its shipped to the store. Ive been a customer for over 25 years. This really disappoints me about JCPenneys.
They carry extra-long pants for my extra long legs yay!
Item was advertised for wrong price
30% off entire store due to going out of buisness
I love this store. Been going for years. I pray it doesnt close. PLEASE, go shopping there. Shame about this mall.
I have my hair done at the Salon by Jen. All of the stylist are awesome and friendly.
Fantastic Black Friday sales still going on after Noon. The sales were everywhere! Only bad part, the few shopping carts were being used and couldnt find shopping baskets. I would have shopped more, but difficult to do when arms are full. Couldnt look at much. Saved $247 in one trip.
Had a great shopping experience. Small store but associates are very friendly and helpful.
Ive been to Pennys last two or three times this last month. The store is not the same it is very messy and there are not too many employees working.
No one would help and dismal
Nice clothes, great service and overall neat and convienent!
The staff is very friendly and helpful, and even though the selection isnt enormous, my husband and I both found complete outfits and exactly what we needed.
Employees are great management needs alot of working on attitude
Friendly staff nice place to shop
Clothing, Jewelry etcModerate to high priced
Very nice store just did not have what I was looking for.
4 years ago my husband and I bought my engagement ring originally from the JCPenney in Syracuse. However tonight I had to send my ring out for the 4th time in 4 years because the prongs keep bending and tonight the stone fell out this time and is lost forever. I skated in just before they closed and patiently waited for them to finish with the customer ahead of me. By the time they finished with the customer in front of me the store had closed (not due to the staff but the customer). Lori at the jewelry counter was more than gracious to still take care of me and get my ring sent out to be repaired. The Lifetime warranty is more than worth it to buy with your jewelry. The ladies closing tonight were so sweet and took great care of me! THANK YOU!!
Love shopping always find good price.
Found just what I wanted @ a great price! The store is well organized & easy to shop there!
Store is well stocked lots of great deals on coats!😁
Always fun to find the sales.
Found shorts that I want and at a good price
Good service, very helpful.
I love Open-minded, especially my salon!!!!! Jen Black amd her coworkers are like family! They brighten my day!!!!!
A lot of decent prices but not always the best quality
I think that SOME of the price tags are way above and over what they should bee. I like the jewelry itoms. Mostly clothing store with a few other itoms.
Kristin did an awesome job coloring my hair💇♀️
The clerence section is to big overwhelming if you ask me. Not that I dont love a great deal but if you kept prices lower to begin with the clerence section would not have to be so big. Just saying!!
Beth was so helpful in finding me the right items.
Amazing polite staff. Thank you
Best place for good gift earrings or rings when deep discounted
I love shopping here. Bought a new outfit and a purse.
This is one of the anchors for a dyeing mall but, the staff here are really great and the selection is awesome. I wish they were located closer to Auburn so that they would have more people visit them.
Good prices and selection
Great sale on Carter baby clothes.
Great prices good selection of clothes
Can always find something here.
Best jewelry. Good selection of clothes.
You have great clothes and you ptclothes for short peole
Always find what I need!
Happy to know you can order from Sephora at our Pennys @ Fingerlakes Mall and have delivered to your home 😊
I know this is no fault of the store employees but I am so frustrated now that I have to vent. In mid November I ordered 2 pair of Levi jeans on line, to be delivered to the store. Received an email saying that they were in the store. Drove out there to pick them up, the package contained 2 pair of dress pants. Received a refund and reordered the jeans. Again received an email that they were in the store. Again I drove out there to pick them up. This time the package contained 2 pair of socks instead of jeans. Again I received a refund and had to reorder the jeans. This is really unacceptable to me. Very poor service. Who cant tell 2 pair of socks from 2 pair of jeans. I am very frustrated and dont feel compelled to order further from your company. As I first stated, this is no fault of your employees but this complaint should certainly be passed on to the proper location. A very disgruntled customer.
Good deals
They have excellent sales and big selections
Not impressed with this JCP. Went for sneaks and found next to no stock for NB.This makes me feel like I have to shop on line.
Nice store with a wide selection!
Great when I find good deals.
Christmas shop every year there but I heard out may be closing
Was taking someone there. I done no transaction
The service was terrible, assistants left security devices on the merchandise after items were paid for. They were not knowledgeable of current sales or coupons and were generally unhelpful and unfriendly. No gift boxes were provided. The quality of the j c penny stores has sadly gone way down hill.
Great sales and really helpful staff
I always liked JC Penney
Big sale going on. Got a $100.00 coat for $9.
Lv this store for the whole family but go for the sales only.
Excellent customer service.
One of the better JCPenney locations
Very friendly and helpful in the jewelry
Small store varity not so hot.
I shop online and pick up here.
Very helpful staff
Found all the stuff i was looking for! And then some!!
Nice store to bad it is the only store in mall.
Favorite store
Good sale prices
Cashier was great but prices just seemed ridiculously high...not worth the trip...their ladies boot selection left a LOT to be desired
Very friendly staff! Especially during the holidays.
Friendly. Sale and clearance little high