Awesome experience at Yes to the dress. A ton of prom dresses to choose from. Denise was amazing and really knows dresses! Thank you for the great dress and wonderful experience.
Went here to get a tux for my son for prom. The owner is very helpful. The options and prices were great. Definitely recommend this place for any formal wear needs.
Great Selection of Dresses, Good Prices, and Very Nice Employees!
The lady that Owns the place is AMAZING!!! Fun, family oriented and very friendly!!
Overpriced. Most of the jewellery is cheap stuff i can find online for less money and the same quality. Owner is unprofessional and will try to bully you into buying from her, especially if there are other people in the store. Ive heard way too many private details about other customers, sometimes she even says their name, when that stuff should stay between her and that person. I will look into other places for an event dress, hopefully i find a nicer place that doesnt shove them all in a dirty basement with a makeshift change room
I purchased a bridesmaid dress. Being out of state I needed to coordinate ordering through Denise. Her email back to me was scattered, in all caps, unprofessional and did not answer all my initial questions. When we talked on the phone and I gave her measurements, she questioned them multiple times asking if they were incorrect (I have a small waist but large hips) and proceeded to ask me if I was going to lose weight in a tone very unprofessional. I understand her wanting to make sure it was correct but her tone and attitude was not nice. I could tell she was scattered and unorganized. I did receive my dress in time. Although, she showed no empathy to my cousin (bride) when tracking shipping other dresses during COVID. She also pulled a no show to one if their appts to pick up the other dresses. And the dresses weren’t even in yet. Unorganized and unprofessional. I LOVE supporting small businesses but would not recommend doing anything except buying off her rack and leaving. If you are doing that, great! (I have a friend that did this with them with a fine experience.) But if you need no judgement, communication, follow up, or a special order think twice.
I just moved to Indiana a year ago. I was in need of a cocktail dress. I googled dress shops and Say Yes To The Dress popped up in my search bar. I decided to go to the shop. I walked in to a warm greeting from Denise. I told her a bit about what I was looking for. She had such an amazing selection. Had no idea where to begin.... But I realized I didnt need to know where to begin.... Denise says..... I FOUND YOUR DRESS!!!! It was perfect! Denise had the dress altered for me and had my husbands tux ready in 1 day!!! If you want a personal experience, to be catered to, reasonable prices and a memory of a life time..... Say Yes To The Dress is the place to be!
I just recently purchased my wedding dress from here. We went gown shopping and I found my perfect dress and fell in love with it. The owner of the shop is really nice and was definitely helpful. But.. There was a price tag on our dress and we were told it was $400 off for some kind of clearance. Once I completely fell in love with the dress and said this is the one, she looked at the tag and said this is the wrong price. Someone put the wrong amount on here this isnt correct. So what I thought I was paying was a $800 for the dress. Turned out that wasnt right it ended up being $1,200. This was obviously disappointing. I kind of felt like, why am I being punished because you or one of your employees put the wrong price on the dress. I think if we were able to pay what the tag on the dress said I would have been ecstatic and given this place five stars. I ended up putting it on layaway after putting down a deposit. after telling some friends where I got my dress from I kept hearing all these negative stories. People were saying that they also have their dress on layaway and they made a couple payments and when they went to pay it off there dress was somehow missing, and they had to get a whole other dress. The owner did come off a little unorganized ( seems like she wasnt sure of how to completely use her own computer system and then obviously the wrong price on the dress seemed unorganized) but I really wanted to give her the benefit of the doubt. I heard yet another bad review and I just had a feeling in my stomach that I should go pick up my dress. so when I got my taxes I went and paid it in full so I could bring it home. I had also sold her another dress on consignment and she did offer me a little more percentage for the mistake on the original price of the dress but forgot that she offered that to me so I had asked her to pull up her paperwork and thankfully she did and saw that she did agree to that amount.. Again seems a little unprofessional maybe unorganized. Not sure if I would recommend this place to anyone else after hearing so many bad stories about it but I can say that my dress is beautiful and if you have the money to go in and just pay it in full maybe it would be a good place.
Unfortunately had a very negative experience dress shopping for several reasons.I didnt have a very big budget which is why I wanted to try out this consignment store, however once I told her my budget was about $600, she told me somewhat rudely that she didnt have anything at all for me to look at and that I should try to just find someone to sew my dress for that kind of price point.On top of that, I scheduled an appointment with her about a week ago, and it was never convenient for the store to answer their phone, so we played phone tag for a long time, and they wouldnt let me book an appointment online via email.THEN they were unorganized about which date I had set up, and upon my arrival for the appointment, the owner was 15 minutes late to open the store for my 9 am appointment and made excuses that she had jalapeno juice in her eye so thats why she was late to open.Inside the store, it was very dirty. One room didnt have anywhere to walk because the floor was covered in dresses. The changing room upstairs was filled with dresses that just hadnt been cleaned up. Upstairs, there was food laying out on a tray and a sink full of dirty dishes in a kitchen room right off from the dresses. She told me that she hoped no one else would come in her store all day so that she could clean it up because thats how cluttered and dirty it was.Overall was very disappointed in the service as my price point had me shooed out of the store in 8 minutes and encouraged to find someone to sew me my dress from scratch because thats as good as $600 would get me!!!
One of my dresses was lost and cannot be located. They couldnt even tell me if it was sold or not. I was told a check for $35.97 was coming in for my other dress. I was even asked to confirm my address via email. This was in December 2017, and I still have not received anything nor will they respond to any of my emails. I dont really want to go through the process of small claims court for such a small amount, but its the principle behind it.No contact as of 7.2.2018No contact as of 7.25.18 - I do NOT recommend bringing anything here. One dress was sold and I was given no money and my other dress was lost and they don’t know if it has been sold or if they still have it. The most unprofessional consignment shop.10.13.20 - would also like to point out that the owner never reached out to me to follow-up as suggested in her comment.
Yes To The Dress is an amazing boutique! I found a consignment dress for a fraction of the cost of other bridal stores, and I didnt have to get alterations since the dress had already been hemmed. I definitely recommend coming to look. You may find your perfect dress here!
Owner was very unprofessional, and rude. My friend and I had gone in both looking for wedding dresses(she’s a 00-2 and I’m a 18-28 depending on sizing and designers) the owner kept bringing my friend belts to add bling to her dresses after she was specifically told she wanted a simple gown without a lot of bling. And when I began trying on dresses was told dresses weren’t good for my size and proceeded to take my bra off without my consent in the middle of showing the dress to my maid of honor. Then while I was changing she told my MOH that I would’ve ripped the zipper off if I were to unzip the dress on my own because of my size. It was a very degrading experience and I will never return.
Great prices and really nice service! got my maid of honor dress here!
I LOVE THIS BOUTIQUE!!!!!!My only daughter got married 2 months ago. Say Yes To The Dress is the boutique to be at! Denise took care of everything! A wonderful experience!
Very helpful and friendly staff! Large selection, great prices. Would recommend as a place to shop for dresses.
My visit was wonderful! I was treated with kindess and respect. The boutique had a variety of fabulous dresses to choose from! I highly recommend anyone in need of a dress for a semi formal, prom, or a wedding! They have great prices too! Definitely worth the visit! :) #SayYesToTheDress
Great people, great prices, great service, and they are a blast. We had the best time picking the dresses and preparing for the wedding. They are there to make your special day beautiful.
Speaking for prom dresses only. The dresses are alright, many are outdated but a few gems. Small selection of homecoming dresses. The prom section is in the basement, so you kinda have to duck under pipes and dodge wires and such. Could do with more cleanup there. The changing rooms down there are also not really private.
TERRIBLE experience. I bought my wedding dress from there because I thought it would be a good price for me, but the owner was not professional. When I went in for my second fitting she ripped the dress and was not going to tell me about the rip until my mom caught the rip. We told her specifically that we lived about an hour away from the shop, and that we did not want to make too many trips. So when we came to pick up the 3rd time I told her that we would be there between 6 and 6:30 and she was not there when we got there. First she said she was on the golf course, then she was at the shop. Then when we said we wanted a refund for the dress, she immediately said she would be there in twenty minutes. Would not recommend to any brides that have anxiety.
I have a few things there, they lost one, took a belt off of the dress. The veil they lost they said was $12.50? She also has 4 hair vines and a comb. Shes been contacted numerous ways, promised to send me the check and things. I still have not received them. I drove 1.5 hours and called the day before so I could pick up my things. Unable to locate and cooperate with me. Very-very very disappointed in this place. Moved from Fort Wayne without telling anyone, and I had to find them also.I was very upset due to no cooperation. I called today because my brother was going to pick my things up after work. She did finally call me back, was not happy with my review... I was not very happy with her either. You could tell on both ends. She did pay me for my things, she hung the money outside for my brothers convince and no longer wanted to deal with me.. The issue is now resolved. But lost a couple of items. Due to my review she was going to research to see if she would pay me. Issue now resolved. But would not recommend. Didnt take there in the first place. She bought a different business I had my things at. Not recommended.
I would give this place no stars if I could. As a lot of people have said on here, it is unprofessional and she doesn’t seem to know how to work her own computer system.First, she told me she’d help only one person before me. I waited... and waited... and waited. She finally quit chit-chatting with the person ahead of me so I thought I was next. Nope, she went to someone else. She looked at my dress and kept swearing up and down she’d had my dress before and had sold it not too long ago, which I knew wasn’t true because I had had alterations with sleeves added to it. She kept messing around on her computer trying to find this nonexistent dress so she could look at the prices. While she was wasting that time, I told her I was selling it because I had gotten dumped and it had never been worn. After a few minutes she said, no joke, “Hahahaha, you got dumped!” I said “Yeah, it was hilarious,” but apparently she didn’t catch my sarcasm since she kept laughing. About a minute later her cell phone starts to ring. Not only does she answer it, she puts it ON SPEAKER. She’s trying to take down my information AND take a personal call with full-blast volume. She couldn’t even hear me give her my info and had to turn it down. I don’t know, don’t answer it in the first place?The absolute last straw was when I told her I also had a preservation box (never been opened) I bought from David’s Bridal and asked if she wanted to look at that, as well. She said “I mean, I can, but you won’t get much out of it. I have a few here already. Nobody buys the dumb things because they only wear their wedding dress once. Their daughters aren’t going to wear it. Their granddaughters aren’t going to wear it.” I don’t know if she’s the owner and doesn’t get it or just another employee that doesn’t understand that that’s not the point of a preservation box. My parents have been married for 40 years and my mom still has hers in “the dumb thing.” I left after that comment. I dont care if I would’ve gotten every penny back from what I originally spent. I refuse to do business with someone so ignorant and rude. I have no idea how long this place has been in business, but if the customers keep being treated like this, it won’t be in business for very long.
The sales lady was extremely helpful and made my wedding dress shopping experience wonderful! I would recommend this place to anyone.
Awesome attitude and nice selection of dresses for a range of prices. Come in ready to be flexible and search through racks to find a treasure!
Takes the time to listen to what you want very patient staff took my niece who is 3 and she had justbas much fun dressing up in dresses as the grown ups did!! Wonderful!
The best place to go
Very cute place, lots to choose from. Very friendly woman who helped my sister.
Very friendly and a lot tip choose from. Id suggest an appointment though because shes super busy.
Simply a beautiful store with helpful staff making my experience of finding the perfect dress simply amazing. Thank you for making my day special
If your wanting the dress of your dreams for a great cost and amazing service then this is the place to go love it 💕💕
The lady that runs the one in Auburn was very rude. She wanted to buy my husbands tuxedo back because she sold us someone elses tux. She told me she would buy it back for whatever price I wanted to sell it for, so i told her the price my husband was selling it for she was very rude and even threatened to call my husband to let him know the price he was selling it for was ridiculous. I will never recommend anyone to buy/ rent from there. EVER. Not a very professional way to treat your customers buy threatening to call my husband because you didnt like the price he would sell it back to you for. (We paid $50 and was going to sell it back for $100. I even dropped the price down to $50 and she was still very rude and un-professional.)
Helpful staff, made selecting the perfect dress easy!
The lady rips people off doesn’t pay them. Takes deposits on dresses and then hangs a sign no refund after she gets the deposit and sells the dress to some one else. Also takes consignments and don’t pay the the people for them....
Denise is great at what she does. Great selection!
Do not go here. Aggressive upsellers, slow, unprofessional, and unorganized. They tried to clean my wedding gown with Shout spot cleaning spray. I took my dress back and went straight to Wendys Bridal.
Very nice friendly place to buy a wedding gown or to buy a gift for a wedding.
Cant wait to go try on dresses so many to select from
Absolutely wonderful and reasonably priced!
Helpful, accommodating and will work with you on prices. 10/10
New dresses upstairs! Personable salon.
Lots to choose from. Attentive staff.
Denise is amazing and provides wonderful service.
Very rude, she has horrible customer service would not recommend
Beautiful dresses with great customer service.
This place is small but mighty... dont sell this place short...you will be very happy
Nothing there to meet our needs at the time.
Owner so friendly and helpful!
Found what she wanted first try
Very friendly staff and tons of selections.
Absolutely love this place
Not very good