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Quality Lubrication Oil Change and Auto Center
3450 E Walton Blvd, Auburn Hills, MI 48326, United States
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Quality Lubrication Oil Change and Auto Center
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Ry
Review №1

Great bunch of guys. They are fantastic. They get the job done quick and accurately. I recommend them to everyone. Ive started to take all 22 of my work vehicles there and all 3 of my personal vehicles in the last 2 months. And my daughters go there also. No pushy sales tactics and thats why I brought my whole fleet here. Keep up the good work guys.

St
Review №2

I have always had nothing but good experiences here. My family and I have been coming here for years for oil changes and minor repairs. But today was the best visit yet! They have a new employee, a young man whose step dad is the manager, anyway he made the visit great! Offered us water and even stayed and chatted with us. His professionalism was amazing! He was by far the best part of my Sunday yet :) good job guys on letting him help out! He makes the place shine even more than it did!

Je
Review №3

I seriously had the coolest experience getting my oil changed here. I wasn’t even sure I’d make it on time because my GPS had me arriving 1 minute before they closed. I called them hoping they would consider staying open since I was already late with getting my oil changed and it needed to be done as soon as possible.One of the managers answered and was very kind and courteous and said they would wait for me. When I got there, there were a few people ahead of me and I was amazed that they would be willing to stay open to help all these people get their oil changed, too.While I was waiting they even came out and brought me a cold water.I was just amazed at the service, friendliness, and kindness of all the employees there! The employees even came and pet my dog who loved all the attention! I will definitely be back!

Je
Review №4

Very pleased with prompt service without appointment. Drove 3 miles home, had lunch and came outside and noticed quarter sized oil spot on new condo driveway. Moved truck to clean up concrete and left engine running for about 10 minutes. A 2”+ new spot appeared. Drive back for inspection. Was promptly looked at and determination was oil plug and oil filter were secure. Oil dripping attributed to removal spill onto factory 4x4 rock shield beneath oil filter. Technician cleaned spilled oil off shield and frame rail. No drips in past 24 hours.

Ch
Review №5

In and out within 15 minutes. Jeff was great!! This will definitely be our new oil change place.

Cr
Review №6

Very good service. They have always been courteous and quick. I recommend them.

Ch
Review №7

Courteous on arrival. Quick response. Full overview. Not pushy on recommended needs. Explained work prior to being performed and they performed every thing in a very timely manner. Nice clean waiting room too and very handsome staff, makes it easy on the eyes :) Most definitely recommend! Big thank you to the very clean black bearded manager Jeff!

Da
Review №8

I was recommended here by my brother who is local to the area as I live out of town. Quality Lube completely changed the way I want to have a oil change completed! I wish (maybe there is?) one closer to where I live. All staff were extremely professional and courteous. They were very informative on any questions I had. Offered a bottle of water while waiting in line. I had an standard oil change completed. Brought in my own air filters which they were willing to install at no charge. They may be a bit more expensive but pay for what you get. I highly recommend for good quality service.

Li
Review №9

I have been coming to Quality Lube for many years. The service is prompt, friendly, knowledgeable and without pressure tactics. They always check my car for other problems and tell me what they have found. Sometimes nothing more than an oil change is suggested. I will continue to take my business here even though it’s farther than many businesses in my area because I have confidence in their expertise.

Pr
Review №10

My car wasn’t starting in park, it would only start in neutral (auto transmission). They inspected the car and found the linkage to the neutral safety switch was dry. They lubricated it for free and also waived the inspection charge, so basically I got my issue resolved for free. Very honest people run this business.

Ma
Review №11

These guys are the literal best! I recently bought an electric online a couple of weeks ago and I threw it together from the parts I was given. I’ve never put a bike together before in my life. I didn’t know most bike shops won’t even touch an electric bike regardless of the issue if they didn’t sell you the bike. I went here because they were literally my last resort. I told them my issues (1 was the headlight / 2 was the throttle being jammed) and they took care of me without even thinking about it. They were considerate and helped me out when nobody else would. I was expecting to come out minimum $100 for their work. 1st time they only charged $25 and the 2nd time, not a dime! Definitely will be back and 110% recommend to anyone who needs some decent Grade A work done!

Ad
Review №12

Very efficient, friendly and reasonably-priced service offered by Quality Lubrication. I am very happy and will be a returning customer.Cheers!

K
Review №13

Not only was the service very quick, but the customer service was impeccable. The employees were friendly and courteous, and I was offered a bottle of cold water while I waited. Definitely will use them again. Thank you for quality service and a speedy and pleasant experience!

Da
Review №14

Just got my Oil Changed for the first time... Excellent Service even though I spent $57dollars on an Oil Change 😂😂But its all gravy👐🏿

Be
Review №15

What an amazing experience! While I was waiting in line, they actually brought me a cold water bottle! So considerate and lovely. One of the best oil change places ever, super affordable, super quick (took maybe 5 minutes), and lovely staff. I got all synthetic oil and everything else I needed for only 46 dollars 😄

Ma
Review №16

Always have had great service. Been here many times. Your employees are excellent gentleman and great workers. Hard to find that anymore. I really like that Quality Lube lets me know what other issues there are or might be without any pressure or presumption that I have to do this right now or else I will die. That is something that persuades me to take care of it ---without the pressure and also to always want to come back. In other words, I feel I am being presented the facts. Not a line of B___S____.

Li
Review №17

They actually do your oil change in 10 minutes (or less) and don’t try to sell you unnecessary stuff! Great customer service, professional and affordable! 5 stars!

Je
Review №18

This place is always super fast and reliable. And sweet to the kiddos. We just learned they do alignments and tire rotations too so thats a bonus! Thanks guys 👍

Sh
Review №19

I had a slow leak in my tire, that I wasn’t aware of until the tire pressure light came on I’m my car. I brought it in, they pulled out a rather large screw, patched it up, and was on my way in about 15 min. Great staff- super friendly. I will definitely be back for an oil change when necessary!I actually called a closer full service repair repair shop, and they weren’t able to repair tires. Guess, they really aren’t “full service”. So glad I found this place!!

Ea
Review №20

I was greeted by an employee while waiting if I wanted water. It was a very good surprise which I appreciated. When I pulled into the bay, I was greeted by Jeff who right away asked what service I was here for and explained what they will be doing including vacuuming, tire pressure, liquid check, & etc on top of my oil change. They definitely deserve more than5 star rating. I was just told I can come by between oil change to top off fluids if i was low. The customer service was beyond excellent and service was very prompt. If you need a oil change and your in the area you need to get it done here

Pa
Review №21

The team at Quality Lubrication is excellent. They are very professional and welcoming. There is quality in the work they do and they dont try to upsell you on additional repairs. They are on time and try to get any repairs done quickly because they know I need the vehicle back as soon as possible for our busy lives. I will always recommend them to friends and family!

Ha
Review №22

Really helpful and professional people working here. They filled up my tires and worked out a plan for me that worked with my schedule. Everyone here was courteous and straightforward.

Th
Review №23

Im new to the area. Gave them a try. Very satisfied. Friendly service in a very clean shop.

Ky
Review №24

Stopped here for the first time and was really happy with the service they provided. Would recommend.

Ni
Review №25

Professional and knowledgeable service.A superb facility and would highly recommend for anyone and any type of vehicle.

Jo
Review №26

Had a very nice experience here. Needed an oil change and an AC recharge and was told itd take an hour for both--I was out in half an hour. Everyone was helpful and super polite. It was a pleasant change of pace from a the other oil change/auto shops Ive been to.

Na
Review №27

Best experience with oil change service Ive ever had. Very friendly, quick and thorough.

Tr
Review №28

Fast and Courteous!Brought 3 cars here today based on a recommendation. No upsells and got the job done. Highly recommend!

Sp
Review №29

Very quick and professional. They Make sure all your needs vehicle wise are taken care of. Make sure to talk to Jeff he really helped me out!

Ky
Review №30

Had a great experience! Wasnt pressured to do other work to my car. All of the workers were nice and helpful. It was a quick and easy.

Va
Review №31

Read great reviews before coming here... it was all true. Fast, thorough, great price, nice extras. Wont be going anywhere else from now on.

BR
Review №32

Nice people. Good service. And fast

Ca
Review №33

Good place to get your oil changed fast friendly will be back in for thext one

Ti
Review №34

As a professional street sweeper, I was very impressed by Jeffs knowledge on all of the street sweeper functions. Very rare that anyone knows the ins and outs of street sweeping. Needless to say, I will be returning back to this establishment to maintenance my street sweeper.P.S. Jeff youre melting :/

Dr
Review №35

Came for a simple Oil change and they instantly offered free waters while we waited in line and had an ice cream truck with free ice cream. I dont eat ice cream but this is just the type of next level treatment you get here. Plus we were in and out to go celebrate the 4th weekend.

Ru
Review №36

Very professional and effortless experience! Great to stay in the car for the oil change and not have to worry about up-charges and services my car “needed” that coincidentally were on special that day.

Pr
Review №37

I have waited in many long oil change lines frustrated and received less than poor service. Quality Lubricant was all smiles, gave us a complimentary water and ice cream! They were knowledgeable, friendly and quick. Look no further for your next oil change.

Ri
Review №38

Great customer service! I was helped out quickly and every question I had was answered. They made sure it was actual time for me to get an oil change to make sure I didnt spend unnecessary time and money and I greatly appreciate that. My new favorite oil change!

Ma
Review №39

Tim and the team here are amazing! I am a repeat customer, and I can truly say that they care about their customers!

Mi
Review №40

The man who performed the oil change spilled oil on the engine and sprayed some stuff on it but the smell was pretty b ad.

Br
Review №41

Jeff and his guys are amazing! They’re fast, efficient and very friendly. I will always bring my car here, and I will recommend the shop to everyone.

Je
Review №42

I used to love this place and recommend it to everyone I know, but my experience with the auto repair portion of this business has been awful. I’ve had my brakes “fixed” 3 times in the last 2 months because things keep getting fixed and then 4 days later I’m still hearing grinding. Most recently I brought it in for reinspection of the grinding sound and didn’t hear anything for four hours. I finally called to see if it had been looked at and they told me it had been ready to pick up. Nobody called????? When I got there there was nobody there so it wasn’t even that they were busy they just didn’t call. And then I was told that the grinding I was hearing is normal.. okay well it’s not so I’ll definitely be taking my business elsewhere! :)

Ce
Review №43

Super friendly and helpful crew! Love that they gave us waters while we waited. Went above and beyond to fix my hood latch. Great speedy quality service! Special shout out to AF! I’ll get all my oil changes here from now on! Definitely recommend this place to everyone!

An
Review №44

The owner is personable and interested in your experience as well as service. They were quick and friendly. I recommend.

Xx
Review №45

Great customer service fast an easy hassle free oil change in an out in less than 10 minutes 10/10 would recommend.

Ma
Review №46

Great crew here! Friendly and professional! Bebo and Tim took excellent care of me and my truck. No wait at 8:10am. I am a customer for life!

An
Review №47

I would highly recommend this place for an oil change. They were fast, super friendly and courteous, communicated the entire time and HM was very professional. I’m definitely going back for my next oil change!

ja
Review №48

Seriously an awesome experience. An employee offered us water while we waited in our car. The service was quick and efficient. The team that we worked with was really knowledgeable and friendly. We were in and out (with cars in front of us) within half an hour.

Je
Review №49

I can get in quick when I need an oil change or have a tire problem. They have the best diagnostic system in town. Nice lobby to wait in. Kind and professional employees.

La
Review №50

This place is the only place I will take my car for an oil change! The employees are so kind and friendly. The service is quick too! My family have been customers for years and we will continue to come to Quality Lube for all of our car needs!

E
Review №51

Above and beyond service, plus quick! couldnt ask for a better deal.

Ev
Review №52

This place is extremely professional and top notch service all around. They are fast, friendly and has excellent customer service. This will be my permanent spot for car maintenance and repair. Thanks so much for everything you guys do. I appreciate you

St
Review №53

Great experience, even when they ran in to issues with my oil change they took care if it.

Tr
Review №54

Quality Lube Oil Change provided excellent customer service from the moment I pulled up. There was a slight wait and a worker came out offering water bottles and apologies for the delay. The associate who directed me in was efficient and polite. He made recommendations but never tried to upsell me! I would definitely return for future service.

Fo
Review №55

Short wait, smooth service, in and out in less than 30 minutes.

Ka
Review №56

Fast service and staff are nice! I don’t even think my oil change took more than 15 min, this was the quickest oil change I’ve ever gotten.

Bo
Review №57

Always great here. Quick and friendly.

am
Review №58

Ive aways had good service here. Quick, too!

To
Review №59

Ive been going here for years and its the only place I trust. Theyre not just knowledgeable, theyre also personable and professional. Theyre actually friendly (remember what that feels like?). It feels good to patronize a business that does good work with a smile.

Je
Review №60

Professional, quick, clean, and efficient. I loved their service and the care they took to service my oil change. I am definitely a returning customer.

Th
Review №61

Oil change was quick and very efficient. They filled my tires with air and even vacuumed my car. Smooth, seamlsss, quick service. I had a concern with mu breaks and they were able to do the diagnostic work very quickly and then were honest about the fact that my brakes still had plenty of life and didn’t try and sell me on work that didn’t need to be done yet. Really appreciated that

Ja
Review №62

As always, the experience was top notch. The mechanics are professional, polite and efficient. Highly recommend.

Av
Review №63

Super nice staff! They always take care of me!

Li
Review №64

First time here. Very professional and friendly. Hass got me taken care. Polite and everyone I encountered was friendly and helpful. Masks are in place. Fast service!

Ca
Review №65

Staff is always friendly. Very knowledgeable about my car issues. They go above and beyond.

Ki
Review №66

This place consistently delivers professional, quality service. The people there are respectful and have never tried to push products.

Th
Review №67

This was my first time going to Quality Lube and I really like how they came out of the building to address my car needs. They were really friendly. Everyone I talked to was helpful and friendly. I didnt have to wait long considering how busy they were. They explained the issues in a friendly manner. I would highly recommend Quality Lube if you want awesome service and great prices! I have found my new go-to place.

Ja
Review №68

Quick and professional as always. I’ve been coming here for years, both my wife’s and my car, never a bad experience.

Nu
Review №69

After years of not being able to find a good mechanic, I went to Qualify Lube and I am so glad I did. All of the workers are kind and honest and they do good work. Especially an employee named Haas. He is very thorough and explains exactly what is going on with my car and explains the work he did. Hes very knowledgeable. I highly recommend this place.

Gr
Review №70

The Absolute Top Level Service offered here along with the convenience of no appointment needed makes Quality Lube Oil Change the best value for your dollar!They do offer additional services to you as a bit of an up sale style however they never lie to you about the state of the item they are offering to replace.On a side note, the attention to detail and order of operation is astounding. For example they cleaned the floor after every single vehicle was finished. Amazing

Th
Review №71

Overall great guys. Only issue was I got oil changes on 4 vehicles in a one week and the price kept varying each change for the same model vehicle. Service was great and everyone was friendly, just not sure about the fluctuating rates.

Mo
Review №72

Very fast and friendly and unlike other places do not want to force you to buy additional services.

Sh
Review №73

Quick and easy oil change service. Close to where I live and didn’t have to wait a long time

Ja
Review №74

Had my A/C recharged. Was done within the defined time and works great! Their services are very affordable!

ja
Review №75

The team that helped me with the oil change was very good. They provided me with the answers to my questions. Showed me the choices I had. Very kind. If I need another oil change I will return.

Ca
Review №76

I love this place! I always trust these guys to do an honest and professional job. The shop is clean, and they are so nice and polite here. They always give you water bottles while you wait, and candy. You can trust them to be honest about what is going on with your car. You can tell they care about their customers. I moved about 25-30 minutes away from the shop, and I still come back every time my car needs something, because these guys are the only people I trust with my car.

Ju
Review №77

Had coolant flushed out, was very quick and efficient, even offered me ice cream on this hot day so the employees were very nice, one of the best experiences I had at a shop

Br
Review №78

Hands down the best oil change shop in the area. The only oil change shop that has Ames oil. Staff is very friendly.

Tr
Review №79

Came on a Sunday morning for valve stem replacement. Fast, easy and friendly. And they tried to save me money several ways. Highly recommend.

Jo
Review №80

Super friendly and fast. They offered me water while I waited and were laid back and professional :-)

Jo
Review №81

Outstanding service. Very polite, prompt and professional. Also a very good value.

ka
Review №82

Employees were super nice and polite! Even offered ice cream when oil change was completed:)

Ke
Review №83

I found this place by chance when I remembered I needed an oil change while driving home one Day. I am so glad I did. They are always so friendly, quick, and do the little things.... fill up the windshield fluid, put air in the tires etc. Very quick, genuine, and quality work. I now go past a few places closer to home to continue to bring my cars here.

Ji
Review №84

Always quick fast and reliable service. Great price for such a convenience too, just pull in they get everything check out and changed out and youre rolling away like 10 minutes later with a vacuumed car. Worth a stop.

Jo
Review №85

Theyre fast and quick to do the job well done!

Mi
Review №86

Fast friendly and didnt push unneeded services

Ma
Review №87

Very professional, very efficient, however I felt the cost was pretty high for an oil change and new wipers.

mi
Review №88

Dropped my vehicle off and the tech said someone would be to it in about two hours. I waited at home for over six hours with no contact from the garage, went back and was told, yeah, I dont think we can get to it today. I get that you get busy or have trouble estimating times, but at least call me so I dont have to go without a car all day.

Gr
Review №89

Im giving them two stars because they WAY overcharge for their oil change and tire rotation. They wanted $75 to do a simple oil change and tire rotation. I have a economy vehicle, Ive never paid $75 for an oil change ever. Not to mention they actually charge you $20 to rotate your tires. Most places will do this for free because its such a easy service. **They did make the situation right by giving me back my $20 for the tire rotation but theres better places out there that give you the same level of service at a better price.Response to owner: I was never told that the tire rotation cost money. And I believed you when you said you didnt scratch my car, notice how I didnt bring that up in my review. I still think youre overpriced.

La
Review №90

Out of all the places I’ve been for oil changes or anything for my car in general, this experience had to be my favorite. I looked for somewhere with a good reputation and they didn’t disappoint! Jeff and Joel were extremely professional and friendly. They let me know what they were doing and were polite the whole time. They also checked my char to make sure all my fluids were filled and there wasn’t a problem. I will definitely come back!!

Sa
Review №91

As someone who has had horrible experiences with oil changes these guys absolutely blew my mind for the better! So kind, not pushy, knew what they were doing and made me so comfortable my entire time getting an oil change. As a female, this can be incredibly hard to come by in my personal experience. They’ve definitely gained a long term customer. I will refer everyone I know in the area! Thank you

Do
Review №92

Good people, and fast. Got free ice cream and water today.

be
Review №93

Great service! Very nice staff and very fast service!

Ky
Review №94

Fast and friendly service. Employees are respectful and helpful and the shop is clean. Will do more business here

Ma
Review №95

Phenomenal service. They specialize in oil changes and lubrication but they had me covered when I needed an emergency repair on a missing headlight that just needed to be in to make the vehicle safe. The next day they were able to have my car on the road. The shop is clean and they have enough room to make any oil change quick.

Ry
Review №96

Good group of guys. Even for ice cream

Re
Review №97

These guys are always fast, polite, and professional. This is my go to for oil changes and simple service needs on my truck. Thanks guys!

Du
Review №98

Drive through service was wonderful - quick, efficient, and the technician walked me through everything with the car. Cold bottled water was provided and the price came under the other mechanics in the area.

La
Review №99

GREAT SERVICE, we were greeted immediately with a smile, our service needs were met with and they even gave us ice cream!!

Re
Review №100

I love coming here. Quick, easy, great pricing, and nice staffing. I highly recommend getting your oil change done here!

Information
98 Photos
100 Comments
4.9 Rating
  • Address:3450 E Walton Blvd, Auburn Hills, MI 48326, United States
  • Site:http://qualitylubrication.com/
  • Phone:+1 248-373-0086
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7:30PM
  • Friday:8AM–7PM
  • Saturday:8AM–6PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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