Publix has the highest grocery prices in my humble opinion. I would expect with such high prices that the staff would be friendly. Not the case at this location, not even a thank you for the business. Unlike so many shoppers, I have not been all the impressed at any Publix.... maybe I simply expect more since prices are the highest.
So I go into different Publix locations and try their pulled pork meals in their Deli department. I was very displeased with this particular Publix. The pulled pork that I received was pulled FAT! I don’t mind a little crispy but it was burnt. The sides that I chose were Mac n cheese which was dry and looked as though it had not been refreshed until requested. I ended up returning the plate all together. Upon returning I was rudely asked what else did I want! I would have asked for fried chicken but there wasn’t any that looked appealing to have. I Waisted my lunch break! The service and the food was RUDE! Do better!
Very nice people a diverse clientele. A wonderful place to shop.
Publix has the best deli/hot food & bakery! I love their heath bar cookies!!! Omg!! Their wings are perfectly cooked! Staff are genuinely talkative in a good way.
I came in for a sandwich and the woman who made it was excellent! She changed her gloves as needed, covered my sandwich when she needed to go get cucumbers from the freezer and was very nice and efficient. Light skin woman, tall, I believe her name starts with a C. She was working around 4pm on Saturday 6.26.21. Give her a high five or something! The sandwich was delicious as usual.
Everyone treats you like family, it is a very pleasant shopping experience, I have enjoyed every shop...
Great place with plenty of well sticked shelves. Atm was not out of service, either.
Good spot. Good service. Does get full though. Usually only have 2 people working the subway spot. Subs are delicious.
Worst service of any publix. For being one of the few in the state yet to adapt a self checkout option having you close the 10 items or less line is a joke. Took over 10 minutes to check out with only 3 items. If wasn’t the closest to my house I would never go here.
Excellent food, employees and baskets are unlike the competitors as these glide like a dream through the store.
Clean, large. just ran into customer svc. everyone was nice.easy in-out to roswell road.
Subs are always on point! Love this store!
The deli department moves like Sloths! It shouldn’t take 10mins to cut meat or make a sandwich!!
Excellent store manager who helped me out at the register today. I had no idea that she was the manager until I asked the cashier who that was. She came by to ask me if I needed help packing and then solved my problem with a BOGO item that I could not find.The staff is always extremely helpful too, and very thoughtful.
MY FIRST TIME GOING TO THIS PUBLIX. I ENJOYED SHOPPING THERE
20+ people in a line around the store and only 1 cashier with several employees standing around? My goodness at least give us a self checkout system. Left my groceries and went home. Get it together
PUBLIX GROCERY IS A EASY WAY TO SHOP FOR GROCERIES
Love Publix never anything negative to say. My favorite store.
Good shopping experience, first time shopping at store.
Small publix. Clean and nice cashier.
Always like the Publix business worldwide but this one needs the ATM fixed it put me at a very huge inconvenience but great job on the customer service guys.
They replaced part of the produce section with a candy and nut shelf, so I dont go there nearly as often as I used to.
Very friendly and amazing staff. There is always a few managers around. I buy nearly 20 packs of water bottles here for a business every week and they never miss me. Someone is always asking me if I need help getting it to my car. A lot of Publix have lost their southern hospitality identity overtime but this one hasnt, which is a nice touch when youre in the busy Buckhead.
Definitely a bit lacking on our stock. Takes a while to get the variety back on the shelves
Great love this area
Janeisha in the Deli sandwich was awesome. Prepared a footlong chicken tender sub to perfection. Best lunch Ive had in a while. Ill be back!!
This is by far the worst store for quality and customer service I have ever been to. Today in particular Debbie was my cashier when I arrived at check out no greeting what so ever. She then proceeded to ball up my receipt and roll her eyes at me. Not a good look for a store in this area. I swear it gets worse every time I go- too bad there isn’t another store closer to my job.
Fresh produce. The store was clean & personal was very courteous and kind. I will go to this location again.
Love Publix! It was crazy busy today but the lines were moving fast and the employees were great as usual!!
Great place to shop.
I had a great experience with all the employees hereI dont even live in this area and Im coming back just to shop here the workers are so positive. Gerald T. helped me the whole day, thank you! See you guys soon.
Pharmacy dept. was efficient and well run.
Theres nothing wrong with this Publix, but the plaza owner/management company has some shady business practices. We shopped in the plaza, then walked across the street to visit another location. When we came back to our car, there was a boot on the wheel and a man demanding $75 to remove it.He did not care that we were plaza shoppers and had spent money in the plaza. He said we left the plaza on foot and had to pay!As a form of protest, we returned what we could to the stores we shopped at, hopeing this would send a message to the store owners who tolerate this shady practice of the plaza owner.We also spoke with the manager at Publix to see if they had some kind of parking validation process. She said she was aware of the landlords parking scheme and told us there was nothing she could do.Unfortunately to Publix and the other store owners, I would encourage EVERYONE to AVOID THIS PLAZA!
Not the best publix Ive been too. The lines were long and inside had a dimness to it.
Very friendly and had all the products I needed
Clean, well stocked.
Love the salad options 😋
Well stocked store with good staff.
Good groceries
Best grocery store Ive ever had in ATL.. the staff are just the loveliest.. (but give the deli counter a miss - they are rude and lazy).
I visited Publix’s around 5pm on 08/10/20, AJ was my cashier and Juliana bagged the groceries and neither of the two said hello. Horrible customer service!
This publix is awesome! staff is always friendly to everyone and is happy to assist you with any questions. The service here is excellent. Store is always clean and organized. Shop here; you will love it!
Great Service
Great but one star off for parking
It was great, one of the workers help me shop because I was on my wheelchair and couldnt push a shopping cart or reach for some items and she helped me all the way through my shopping. May God bless that woman in every step in life that she takes and may God bless the manager but asking her to help me. Thank you Publix for being there for me when I needed a helping hand. God bless you in Jesus name I pray Amen. Pastor John Vera, a disciple of Our Lord Jesus Christ.
I like the variety of items they carry plus the ease of running in to grad something quick when I need it. Great resource for household items. Makes one stop shopping easy for me ad the return or replace policies are really wonderful and easy!
Always a good experience.
Super easy, bit crowded on Saturday. Masks required.
I always come here and receive amazing service from the cashiers, customer service, e.t.c but I have seen some unprofessional business lately with one particular cashier, she has red, very short hair who was FaceTiming or on the phone, or something, while ringing up my items. I felt like it was really rude and she was rude to the baggers.
Why stocks of Siggis Drinkable Yogurt and Promised Land milk remain minimal-to-sold-out when there is high demand for them is inexplicable to me. Publix customers expect items to be monitored for current stock and a level of stock maintained...for which we pay more than other stores charge. INVENTORY CONTROL IS POOR HERE.
I used to live in the Atlanta area and we are visiting town and Publix for some of our favorite Publix brand goods to bring home. I am a foodie and I loved Publix (&their brand name goods)! This Publix was clean, workers were very helpful in helping me find things!
The store is awesome you definitely get great service there and their Dilly its top-notch I love the selection to happen there you cant beat it
Hands down the best experience Ive had with a pharmacy in quite some time. The pharmacist Steve was pleasant, friendly and efficient though he was quite busy. Most pharmacists seem harried and overworked.
I wanted four gallons of distilled water, they only had two, zero fried chicken and zero chocolate gnash cake.
Convenient location and friendly staff. I just wish they would have more registers open at the rush hours.
Closed 30 minutes early and we asked why they were closed and was told doesn’t matter she wants to go home. Never coming back
Stopped in to pick up a few items, never been disappointed with the customer service and friendly employees.
Deli experience was very peraonable and time efficient with Aribas efforts.Clean and fresh. Keep it up kids!
Clean store, but Customer Service workers (NOT cashiers, etc) are pretty rude. This is the only Publix in Georgia where I have encountered this. They are nice to few specific individuals, but seem bored and like they can’t stand their job - and when you need help, all they do is mumble and drag feet.
Switched from closed Prado store to Chastain. Now my new favorite ..
Amazing Customer Service! Thank you for donating packs of bottled water for the Childspring International charity golf event! The bottles of water kept all our players and volunteers hydrated on that sunny day!
Great Customer service. Great mgt. Good prices .
Great
Got everything I needed and staff are super friendly
Very friendly staff and a a very tidy supermarket with pretty good coupons, somewhat lacking in specialty foods but overall a great supermarket
Always great service at this location. Parking can be a bit chaotic during peak hours so come early!
Management/customer service is awful at this location. It does not live up to Publix standards! The staff at customer service are unfriendly and ignore you if you do get their attention they barley answer you. I spoke to the manager about this and she seem no to care at all.
Great staff and service. Ways friendly and helpful
I love the deli here. The rest of the store is clean and well stocked, the staff is friendly as well.
Excellent
Cant really complain, typical positive Publix experience.
I love Publix bakery but the customer service there is terrible! I would get better food service at the DMV!
This is our main grocery place. Great service, clean place, and great inventory. Do I need to say more?😎
Bright, clean, friendly. Crowded if you dont choose timing wisely
Great store but parking can be hard sometimes.
Good, clean service.
Google said to take a picture so I did. Have a snickers ice cream lol.
Good products good service
Laziest group of deli employees ever. Ever.
I like
Very organise store and friendly people
Im well sweetheart I am not ww
Our go-to grocery store. Only wish their deli made grill pressed Cuban sandwiches like the Publix stores in Florida
Very clean with friendly staff. But I will say that the store itself is a bit run-down and dated compared to most Publix locations. Parking is also somewhat limited.
Not as nice as the other Publix. Looks dated
It was very clean and the service was good.
Well I drove around for 10 minutes trying to park, apart from that everything went well..
Great store, nice people.
Clean and well stocked
Quick and courteous.
The best Publix in all of Atlanta !
Great meat selections
I work there
Nice staff
Clean and Friendly in and out👍
Impossible to find parking
Just a friendly group of staffers
Typical large Publix