Cash only. I called ahead to order and the person was very short with me on the phone. The line to the pickup was long and mostly everyone was getting wings, will have to try next time! I got chicken & broccoli and chicken fried rice. Everything was warm and delicious. Price was cheap. Will definitely eat from here again!
The braised wings and vegetable fried rice is so dam good. Its been this way for years. So they are definitely consistent in good flavor. They also have the best lemonade on the block. Taste heavenly. LOL.Now customer service there can always improve. But food is great!
The food here is always fresh and hot because it is cooked to order. My family loves this place. They only accept cash, so if you decide to give them a try make sure that you have cash.
Got plain rice with my order which was sorta hard so get the fried rice it’s probably more fresh. They only take cash
They good food. Everything thing Ive tried from there is good honestly. Everything!!!! Its the price and customer service for me. I understand the neighborhood its in not too friendly but damn, if Im not being mean to you why be mean to me. I paid $8 for a large Lo mein which was good. But it most definitely wasnt large. Id hate to see how the small look. Its good food, always hot,fresh and tasty. The braised wings off the CHAIN!!!
The food was fresh and seasoned great and they were PROFESSIONAL. What more can you ask for? I feel bad because I can tell they have ZERO trust in their customers and I honestly can’t blame them with customers cursing them out while placing orders etc. If you want wings cooked differently than what’s on the menu start your own wing places! It’s your community, you’ve had enough time……
Not a fan... lo mein noodles were soft/mushy, wings were poorly seasoned, interaction with staff is demeaning.
The food was hot, delicious, and fresh! I love it!
Fast and Tasty. Be prepared, they only take cash!
They need to have silverware with plastic wrap instead of giving people utensils that are not wrapped with plastic,with this Covid and other germs.
Lomein to die for lo mein with beef no mushrooms
Fantastic food as always. Best chicken wings in the country ( my opinion ). Never miss the opportunity to stop by, whenever Im in Atlanta or going thru.
Usually good food but today the veggies in my rice are under cooked plus the rice has know taste. I also ordered wet wings with extra sauce but they gave me dry wings.
I love the braised wings! Thats all I order.
There food is good, sometimes their rice is a bit too al dente for me, should be cooked maybe a few minutes longer. The boneless chicken and chicken wings are were pretty good. This was not my first visit. I would visit more and score them higher but when it comes to customer service, their attitude is the worse. Also, they only accept cash, so be prepared if youve never been there before.
Combo egg fu yong was great. Not enough gravy
I come here for the veggie fried rice, But the customer service is horrible. I hate coming here.
Bad customer service and small infant pigeon size wings that look more like they came from a zoo not a grocery store. Wont be back and wouldnt recommend anybody else.
If you want good fast cooked to order Chinese food then Hans is the best place in ATL period! The food is compared to high end Chinese restaurants and possibly better imo. You have to realize it’s a language barrier so it may seem as if they have an attitude. Just place your order get your food go home and enjoy. Worrying about their customer service skills is irrelevant. Don’t forget to call ahead to avoid waiting in line and they accept cash only! You won’t be disappointed.
Great food and great customer service. This location is better than Donald lee Hollowell pkwy (Bankhead) location Good and always hot and they lemonade always on point. Bankhead location is rude and disrespectful.
Good fast takeout only draw back they only take cash. Good food though
Wings too small over charge menu poor customer services
The BEST wings how you like it &ECT.....
The food here is great but the last time I was there I got pepper steak & it was really good but. They put a Very small portion in my take out. Was not to happy about it. Next time I will check it before I get all the way home.
Nah Im good not 🚫
I dont like this place at all! They are very rude to their customers, as if the customers are annoying. No matter how good the food may be, but my dollars are important as well and this establishment needs to respect their customers😕
Good food only take cash 💸
They need to give the lady at the register a vacation. She keep an attitude. Seriously... then leave items out.
I had the shrimp lo mein it was really good but I had the egg drop soup and I didnt know what I was eating it was horrible but the shrimp lo mein was enough to give 4 stars
My only issue is they do cash ONLY! That is a big inconvenience. I have to sometimes stop to find an ATM machine before I go. smh😞
All ways good i come from mcdonough ga just for there food
Food was not seasoned. Wings over cooked.
I love Hans !!But remember no Credit card accepted Cash only🤑🤑🤑lol
Food is aways fresh. Oh their braised wings are the best!
Great food but Staff need to be more friendly 🙂
Fast and easy lol
Hans been my go to Chinese restaurant since my kids were toddlers....they are 16 and 18 now and still have me come from Conyers to Bankhead just for their braised wings and house fried rice....
Being a Chinese restaurant in a black neighborhood getting black money you would think the customer service would be a little better.. food is good but customer service is horrible.
Customer service could be a lot better
You can never go wrong with Hans
They have very good food. With fast service
The server was very rude snappy and needs to work on her English other than that the food was hot and fresh
Its Hans they been there forever. The food is good. They dont talk to you n they not friendly. N they only take cash.
I love there food. The cashiers never smile or make you feel welcome. If they change the customer service, it would be excellent.
I love this place I just feel after being at this location for a long time they should that debit card by now
The Food was hot and fresh, didnt like ordering from a window- its the compromise because of COVID -19
Cheap Chinese and wings. Also pretty quick.
The food is really good,but customer service is very bad and thru dont take credit or debit cards.
Because of the Covic,the Service has been Change from the Nside To the Outside, Food is Still Good
Good fast food wings great customer service
Luv the Shrimp fried rice!And that Strawberry(🍓🍋)lemonade!!😋
Vegetables were hard not cooked long enough. This place has fallen off I recommend Lucky Panda across the st. from Hans.
Great WINGS
One of our favorite spots for Chinese Food
Chinese food looking for a new spot but this spot is great food is good especially at the beginning of the week when its not that busy
Order over the phone order was ready when i got there in 10 mins
Rude and unfriendly...Charge for everything....
The best fried rice and wings on the westside hands down.
Good cheap convient food.
One of the best Chinese food joints on the west side. This place has been in existence of at least 20 yrs literally. If youre looking for a fancy looking Chinese food spot this isnt it. The place looks almost like a bug out bunker and its next to a package store go figure. But if you want something that has that smokey Chinese food flavor this is the place. They do have security lol. As long as they have been in business it would be nice if they started taking cards instead of cash only.
Customer service is at a all time low and Hans is an prime example of how bad service has become. The young lady that took my order was rude and obnoxious-it was my first time there and more than likely my last.
The Lemonade is always good
One of my favorite and best real Chinese take out restaurants of all time. Even after I know it has changed some. But it has been there in the area for a very very long time and is popular and consistent, and like I said they have real Chinese not American Chinese food!! 9⭐s from me!!
Food was horrible, customer displeased
Good and Quick.
Its good the food but theyre mannerism could be better.
The food is Good, not great. They are organized and quick. They only take cash which sucks. They are open pretty late. I get the fried fish plate and beef and broccoli plate.
Lemon Pepper wings w/ house fried rice is the best
Rice was dry. The sesame chicken was on a scale of one to ten......... fifteen!
Great that evil woman that wears the red coat wasnt tbere
Lemon pepper wings was delicious.
Ive been going here for at least 10 years with no issue. The food is pretty straightforward and hits the spot when the urge for Chinese food arises. The prices have gone up at this location but the quality and portion size has remained the same or dare I say, a little less. The plate I got was enough but really could have saved the money or went elsewhere. The staff (other than the person taking your order) tend to avoid eye contact, will immediately avert eyes if by chance they do make contact, and wont speak unless they have to so not the most friendly bunch. Overall, its ok for a decent meal to take home (no dining in) when youre in the area.
Good general Tso chicken
Ill drive all the way across town to go here been doing it for years
Cash only...its 2020 dude...then...topping it all..theyre r unsanitary. Please heed
Good food. TERRIBLE CUSTOMER SERVICE
Cash only, not much of a menu, waste of a trip.
This establishment does not accept debit or credit cards ....hmmmm I wonder why? Let me tell you my opinion were in the middle of bankhead and my guess is because black people people arent trustworthy enough to accept a debit card fromWake up people!!!!!!!
Awesome food fast service
New York style Chinese food, cooked to order. Everything was hot and fresh. Good quality meats, big fresh shrimp, and fresh veggies. Excellent wings!
I have been going to this place since I was a teenager..yesss. They have stayed consistent all these years. I love the small wings and the house rice is the 💣.. when i want Chinese food this is my place💪💯dont sleep on Hans because of the location, they have been around for a long time for a reason..#we$tsideluv
Thee bestEverything
The best Hans in the city!!! Id been craving this for about 2 weeks but had not had the opportunity to stop by but oh what I Christmas I had!!! That seasame chicken was everything. So were the wings and the veggie fried rice. Never let me down, from childhood to adulthood. Sweet nostalgia!!
The food is great. Always fresh and served hot. I gave them three stars because of their customer service. Their customer service is horrible. The cashiers are never warm. The cashiers never smile, the cashiers sit your change on the counter, the cashiers never tell you thank you. Just horrible.
My baby loves this place
Good food but the worst customer service
Pretty good
Great food👍🏾
My favorite
Good food... Ive been going to this place for years... Egg fo yung is delicious
Love hans been coming for yrs best wings every
Great flavor, wings are just a bit small for me and the rice will likely give you diarrhea... 😬😔