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Free-Flite Bicycles
6014 Sandy Springs Cir, Atlanta, GA 30328, United States
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Free-Flite Bicycles
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Br
Review №1

Highly recommend getting a professional bike fitting by Eddie O’Dea! I can’t believe the difference this has made. I hardly feel like I use my legs at all now. Normally I would tire out and be sore post ride. Also experiencing fewer pedal strikes and an all around cleaner ride! Actually looking forward to more distance and climbing! Great store and the entire staff were extremely helpful! Thank you!

Sc
Review №2

Very attentive and extremely helpful. Great local business and worth checking out for your cycling needs. They go above and beyond just selling you a bike, accessories and other items. I knew I had purchased from the right location when I went to pickup my bike, purchase a trunk mounted bike rack and some accessories. They were extremely helpful, installed the bike rack and walked me through the process. Installed the bottle cage on the bike and even mounted the bike on the rack for me to make sure everything was good to go.

Al
Review №3

Im so happy I went to this FreeFlite location in Sandy Springs! The entire staff is super knowledgeable, friendly, and attentive. They listen to what youre looking for, and it feels like they care to help you find the bike thats right for you, so theyre not pushy to just sell you anything. I particularly had a great experience with Ellis and Zach, I had so many questions, and they both had a really great way to explain everything about the bike I chose.

Lo
Review №4

Went to another bike shop for a bike tuneup. They told me that for an expedite fee, they would do the work in a week. I put the bike back in the truck and went to Free Flite.They put the bike on a rack, took care of it and I was on my way. They just asked I come back when I’m buying my next bike. I wouldn’t go anywhere else. Thanks guys! 10 stars!

Cl
Review №5

I couldnt be happier with my bicycle!! They worked through long wait times on orders and made sure I was kept up to date. Considering the state of the industry, these guys blew it out of the park. I went the custom route (Project One) and got the bike of my dreams. I fully trust all their recommendations and expertise.Upon getting the new Emonda SLR, I scheduled a BIKE FIT with Eddie ODea a.k.a. The Bike Doctor - this is a true Bike Fit and an experience you NEED to have. Itll take your cycling into the stratosphere. Hop of your ego wagon like I did and go learn. Its cycling-life changing.

Ma
Review №6

I walked into this store knowing nothing about Mountain bikes and after spending an hour talking to Zach and Patrick I felt so much more knowledgeable. Despite not buying a bike from these guys they helped me locate the bike i wanted. These guys are awesome. Theyve made a loyal customer.

St
Review №7

Friendly and knowledgeable staff. Clean and bright sales floor. I took my bike in for a repair (to fix a problem I caused) fully expecting to leave the bike for several days. The mechanic, I didnt get his name, worked on it and fixed in in about 1/2 an hour and sent me on my way (the cost was minimal). This was to my great relief and delight. I also highly recommend that those seriously into riding a bike (road, gravel or mountain) have a professional fitting done by Eddie ODea. Ive been riding for years and my bike set up was always a visual one based on standard knowledge past on among riders for years. Since I was buying a new bike I thought now was the time for a professional fitting. Eddies method blew away the visual method and old wives tails. He explains everything he does thoroughly. I now have a bike that is the most comfortable Ive owned, Im faster and stronger and able to ride longer distances and more consecutive days without feeling Ive been run through a ringer. Great shop.Post My Review on Google

La
Review №8

Saw all the wonderful reviews of this place, but very disappointing. I have been looking for a bike for a little while now, researching online and trying to find items in stock. Thought to check this place out since I live in the Sandy Springs area and it had such high reviews. Just left out of there a few minutes ago because I was not offered to be helped. If you don’t want to assist customer then why be open? I walked in although the two ladies did greet me, they kept talking. I walked around the entire store and only when I decided to leave did one of them ask what I was looking for. I told her never mind since they never bothered to ask and politely walked out. There was a guy in the back who vaguely spoke to me and asked if I needed anything to let them know. In that conversation I mentioned I didn’t know what I was looking for. Yet, that was another opportunity to assist, but a fail. I didn’t know what I was looking for and the reason I came to a bike shop who is supposed to have the expertise. I was ready to purchase, but obviously they weren’t ready to assist so on to the next! I won’t beg anyone to take my money or business!

Ni
Review №9

The staff is always awesome and quick to help out. They’ve been great about having parts in stock and competitively priced so they’re always my go to when in need of anything bike related.

Ro
Review №10

Very helpful post-sale of my Gazelle ebike. Helpful and friendly staff.

Ri
Review №11

The issue with my bike was diagnosed quickly and solved as soon as the part was available. Everyone I dealt with at the store was super nice and helpful.

Ad
Review №12

Good service and knowledge. Able to address a small repair on my bike while I waited.

Se
Review №13

I purchased a road bike in fall 2020 to rehab my legs and learned it would be a good idea to get the bike fitted for my body. I met someone that recommended Eddie the ultimate bike fitter at Free-Flite Bicycles in Sandy Springs. I didnt know how detailed this was actually going to be. Im talking physics and Anatomy class wrapped in one. Like I said the ultimate bike fitter. I just completed my first ride and the difference in comfort was obvious. My butt wasnt hurting. I am just a grateful customer sharing some good news.

Te
Review №14

From the very first time I came to the store, I felt welcome. Taylor was willing to teach me tips and tricks when he fixed the flat tire I had. This is the type of bike shop where you want to get everything that you could possibly need. From bikes, parts, gear, tips and the simple joy of sharing the love for bikes.

Ho
Review №15

A great experience. I love supporting a local store. The service was great and personal. They did a minor installation on the spot. There was a good choice of bike accessories.Definitely patronize Free-Flite Bicycles

Da
Review №16

Friendly and Quick! My rear derailleur was not shifting and needed a fix quick before the long weekend. Tim was able to diagnose the issue and swap the cable in under 10 mins! I went to another LBS earlier in the day and was told that they couldnt fix my bike until mid July and was given a price that was 10x. Free-Flite will be my go to LBS from now on.

Gr
Review №17

Customer service was top notch. We brought my brother in (he is 22 with Cerebral Palsy) to get him a helmet to wear on my father and his new tandem bike. Taylor was very helpful and really made a positive impact on my brother while engaging with him directly. While this may seem small to some it meant a lot to us. We will always recommend Free-Flite Bicycles to family and friends! Thank you to Taylor and Free-Flite Bicycles!

Me
Review №18

Zach was a HUGE help to me as newbie trying to find some pedals and get started on my new road bike. He helped me select pedals that make sense for me and then helped me put them on my bike. Plus, he’s a super cool dude. I will definitely be going back to this location for my bike needs in the future. Thanks, Zach!

Da
Review №19

Went in for a simple repair, but the entire staff was helpful and professional. Friendly shop with elevated customer service.

Mi
Review №20

My wife was so impressed with the friendly staff at Free Flite that she couldnt stop talking about it. What a great store that makes someone feel so at home and comfortable when purchasing a bike. Thanks so much! I have not have a bad experience myself in any of the three stores in Atlanta and I have visited them all.

Da
Review №21

Awesome customer service. Very knowledgeable team. Highly recommend this bike shop for all needs!!

Pe
Review №22

Friendly and helpful staff. Store well laid out.

Ba
Review №23

I ordered a bike from a competitor and it is going to take awhile to get here so I went in to Free Flite to see if they had something comparable and/or available sooner. Nicole was so friendly & nice, she is clearly passionate and knowledgeable about cycling and it shows in her excitement. She let me test ride a similar bike to make sure I got the right size, showed me all the options similar to the one I ordered and patiently walked me through pricing and availability/delivery dates for the options free flite had available. Even knowing I had ordered a bike elsewhere they were super helpful, not pushy about sales and didn’t rush me at all and answered all my questions and didn’t make me feel stupid while researching my first road/gravel bike.

Sa
Review №24

Great customer service! Matt could not have been more helpful with my sons first BMX bike! My son loves his bike and cant wait to learn more about riding. Matt provided great information on bike parks, lessons, maintenance, etc. Definitely our go-to bike store now!

Ta
Review №25

Tim at the Sandy Springs location was very helpful. He and the staff set aside the SRAM Eagle 12-speed chain that I needed so I could stop by and pick it up after work.

Mi
Review №26

I just had an awesome experience with this team from Nicole whom answered the phone to Tim whom did the service on my bike, these guys are very knowledgeable and super friendly. They know their stuff Highly Recommend.

M
Review №27

Ordered a bike online and my ship date kept getting push back a month, at the same time the company was still sending me emails about available bikes! Finally I had enough. Using the website which was shockingly accurate I gave free flight a call and they had exactly what I needed in stock. I paid and they brought it to my car. I wish I would have done this 3 months ago! Excellent experience.

Da
Review №28

5/5 customer service. Walked in for some cycling shoes. Taylor was super helpful. Mind you, I have 0 knowledge of bikining/shoes and he educated and made us feel comfortable with our purchase. Very welcoming atmosphere and knowledgeable employees!

Ch
Review №29

Love this place! The best customer service. It’s the perfect neighborhood bike shop!

Sc
Review №30

I started working with Taylor over the phone on Wednesday night. Showed up Thursday evening, Taylor and the whole crew were beyond above and beyond. I wish all of my experiences in life were this wonderful. Excellent service, excellent attention to details I would give a 20 if the scale went that high. This store and the entire staff clearly understand how to interact with people and provide rocking services

Bo
Review №31

Eddie is an experienced and skilled bike fitter. I had the full fitting plus a couple of follow up visits for fine tuning and to set up new seats. (I make sure to tip well-he’s worth it!) My average speed went up a full mile per hour and I ride much longer without discomfort.The rest of the staff is helpful and professional.

Da
Review №32

I was at a big box store looking at a Electra towny. I had been wanting one. I was talking with the customer who was telling me how great they were. He remarked he had purchased 2 from Free flite. I said yes I had been wanting to purchase from them but they were closed. He insisted they were open. So I called and they were open. The guy informs me they had 1 towny left. I hoped in a Uber and came right over. They let me take it out side for a test ride. I LOVED IT!!!!. When I brought in back in they gave it a once over to make sure it was in top notch condition. They even installed a lock for me. Great customer service, no pressure sales( I was already sold anyways). I was extremely happy with my purchase and happy to get such great service.

Ki
Review №33

I was hesitant about spending a good amount of money on a bike fitting but was absolutely happy I did. Eddie spent a great deal of time getting my road bike setup properly and teaching about technique. I found out I had been riding inefficiently for years causing aches and pains. 100% would spend the money again for the fitting.

Ca
Review №34

From my first conversation with Matt until my beautiful purple tryke was delivered by Daniel, I cannot say enough Great things about this business in Sandy Springs! As a retired, senior flight attendant, I know the importance of customer service in the world today. Sometimes it seems to be a lost art. These people are true professionals. I was treated with kindness and respect from my first telephone call. Thank you again for assembling and helping me to once again be able to enjoy riding my bike!

Na
Review №35

Taylor spent an amazing amount of time with me making sure I got all the support I needed as a new local bike rider. Thanks Taylor!

Da
Review №36

Low key/no pressure people who are able to provide expert advice because they like and live what they do.

Ab
Review №37

Very friendly staff and a good collection of bikes and accessories. The whole team is very knowledgeable and provides answers to all your questions very patiently. They do not push you to buy a bicycle, rather make you understand what’s right for you before you buy it. Truly loved the experience of buying a bicycle here for myself, my wife and my son!! Keep up the good work!!

Ho
Review №38

Ryan at SS location was super nice and knowledgeable about all things related to nutrition!

Wi
Review №39

Called every bike shop in the area to get my derailleur cable replaced to find 2 week wait times. These guys got me in and out and back on the road. Absolute pleasure to work with great local bike shop. Thanks Guys !!

Co
Review №40

Purchased a new pair of HT Mountain Bike pedals and they are awesome, excellent recommendations and installation assistance

Li
Review №41

Great staff, friendly and helpful. Had a Bike FIT with Eddie ODea.... I am only sorry I have not done this sooner. I had a noticeable improvement in my ride - zero issues with comfort and Eddies instructions and helpful hints on riding went a long way to my stability, strength and comfort on the bike. Thanks, Eddie!

Da
Review №42

Happy to have bought local as Free Flight had exactly what I was searching for in a low priced helmet with good ratings.

Sc
Review №43

Outstanding Team of professionals with strong industry experience and cycling knowledge. Great customer service at all the stores.

Ca
Review №44

Knowledgeable helpful great exerience. got exactly what we were looking for

Ke
Review №45

Great folks with excellent service. I would highly recommend this bike shop

Pa
Review №46

Nathan was very thorough and pleasant to work with. He was able to repair two bikes (with minor issues) we brought in while we waited. He offered suggestions for further repairs for our nicer bike and told us the price up front. He also suggested that we not spend the money to repair one of the bikes we brought it. He felt the cost of repair would be more than the cost of the bike! I certainly appreciated his honesty! Although we were not able to purchase a new bike on Saturday (very limited inventory at this time), I have purchased from them in the past and we will return!

Te
Review №47

Taylor was a great salesman. He is well knowledgeable, personable and if you go there you had the best time, talking with a good person with a good spirit

ma
Review №48

If your looking to get a pro fit look no further Eddie ODea did my fit on my emonda on sat and it went great, its more than just taking some measurements, he will walk you threw everything and teach you proper peddling techniques and proper body position and of course all the mechanics and salesmen are great too.

Ph
Review №49

Great service!! Very knowledgeable and helpful. They took the time to walk me through all my questions and recommend multiple options.

De
Review №50

Very impressed with the set up and customer service at the Sandy Springs location. I received a used Mongoose- Excursion that needed a new inner tube, rear brake, and gear shift adjustment. I planned to pick the bike up in 48 hours. It was done in 30 minutes while we waited. OUTSTANDING customer service!!! I am already letting fellow bike owners know about my experience.

Ed
Review №51

Everyone at the store treat me as if I am there most important client. They are attentive and welcoming. The tech explains issues with my bicycle inner easy to understand manner, free of jargon, which I appreciate.

Br
Review №52

Friendly and very knowledgeable staff make Free-Flight a great place for all things cycling. They have bikes (obviously), clothing, trainers, nutrition, etc. All the good stuff. Great people.

Ci
Review №53

I highly recommend these folks. Taylor was incredibly helpful during the entire process of identifying a bike for my 9 year old daughter. He was patient and educational for all of us. He made our buying experience great.

Vi
Review №54

I recently purchased a bike from Free Flight Atlanta location. Clay Wilderman helped me pick the right bike for me Trek Emonda SL. Clay is very knowledgeable and as he is a great cyclist himself it makes a huge difference on bike selection. Clay also helped me install the new bike pedals and showed me few tricks to get on and off from the bike. Overall, I had a great experience at Free Flight store and I highly recommend Free Flight Atlanta.

Jo
Review №55

Great shopping experience, Daniel the owner was very helpful and informative. He answered every question I had and was super patient, he even helped load my new bike into my trunk. It’s the little things that make it all worth while, I greatly appreciate all the help and they have my business forever.

Na
Review №56

Kyle was awesome! Great store and experience.

Ji
Review №57

I bought cycling gloves, kickstand, and water bottles. Taylor was super helpful and explained very clearly about all I wanted to know. He was very nice and friendly and it made me think to come again when there is something with my bikes. I was very impressed and highly recommend this shop to anyone!

Ta
Review №58

Let me tell ya, Clay was absolutely delightful to work with and extremely professional. Thank you to the whole team for being a courteous and making my experience a great one. My husband will be back to make his purchase with Clay. Thanks, Tamara

Be
Review №59

Very nice people and very helpful. Went there for the first time during covid and they were great. I’m a forever customer now.

Do
Review №60

They have excellent people working there

Ed
Review №61

Excellent!!! Great customer service. I could single them out but that would not be fair for the rest of the personnel that are also kind and courteous to all clients.The bike-fit is above and beyond, is not only the fitting, but also the reasoning and explanation why the setup works.

Te
Review №62

Great service! Always attentive and speedy

An
Review №63

This was the first time that I had wondered into Free-Flite Cycles in Sandy Springs. This is a candy shop of biking delights. Wow. Its a happy place to visit if you love tech and cycling. Some of those bikes should be in MOMA.I was very impressed with Clay who was super helpful. He had my parts waiting when I arrived and he put them on for me in no time. He offered excellent advice about two computers I was considering. He offered great, non-judgemental advice about bike fitting services too.It did not matter that I am a very average rider who is not an athlete. It did not matter that I will never outride the pre-owned tri-bike I bought from their other store... I got great service and I really appreciated that. Thanks!

Ry
Review №64

AWESOME sevice! Zack was very knowledgeable!

Ju
Review №65

We loved how Taylor was always happy to help. We got our two Trek bikes really fast and with great information about the product we were buying. Definitely will be back!

Ma
Review №66

Good selection with helpful friendly service.

Se
Review №67

Excellent knowledge staff that take good care of customers. Highly recommended!

Je
Review №68

I came in needing service for a flat tire and instead of just doing the work and sending me on my way, yall told me lots of details as to why it happened, and taught me how to change and patch my own tube! I couldnt have asked for a better experience.

T
Review №69

The customer service at this location was superb! The service was quick and personable. The expert Taylor explained everything that was being done to my bike and answered all of my questions. I highly recommend this location! -Tamiko H.

El
Review №70

Great customer service! My 4 year olds used bike needed a bit of love. The guy who helped us shortened the chain, greased it and put on the flower basket we bought there. Very kind and helpful! Will definitely be back when she outgrows her current bike.

Ta
Review №71

Free-Flite is very convenient and everyone very helpful. Eddie was extremely helpful with my new seat, and he really took the time to make sure it was the right seat I needed.

Je
Review №72

Incredibly friendly and helpful staff. Very happy with my new cruiser!

Da
Review №73

Solve my problem!

Ha
Review №74

Friendly, well-informed staff that are really easy to work with!

Ry
Review №75

Taylor, Clay and Eddie are all great, friendly, knowledgeable and professional. I highly recommend checking them out for your bike needs, particularly during this Covid bike boom.

Br
Review №76

Great shop with great people. Excellent selection, helpful staff. Highly recommend

Ki
Review №77

Good service! Super friendly. Fixed me up and got me right within 10 min, no fuss!

Co
Review №78

Im a little bit perturbed. I just ordered a new bike for my girlfriend and took it in to adjust the front breaks, seat, and chain which really shouldn’t require more than 30 min tops. The gentleman told me he would work on it on the spot in order to avoid a possible 10-day turn around. This sounded very promising!So we ran a couple errands and came back, at which point the same guy told us that he didn’t think he would be able to get to it today because too many customers were coming in. What ever happened to first come first serve? I told him we would go run another couple errands and check back. We came back and it was dead. There was maybe one customer at the time. He just shook his head and said there is no way he would get to it today. What a buzz kill- the weather was so perfect and we have been dying for a bike ride for quite some time. I am really disappointed because he gave us false hope. It would have been different if he said “I’ll try to get to it but no promises”. He literally told us to go run an errand or 2 and he would call us when its ready. I cannot say with confidence that the guy made an honest attempt at keeping his word.

Pa
Review №79

Great know how and customer service.

Br
Review №80

Amazing focus on customer, efficient service, great advice. You can tell that everybody working there loves bikes and cycling. Very welcoming to newbies like me

Jo
Review №81

The crew is super friendly the store is clean and beautiful and everyone there shows how experienced they’re! Definitely is my favorite place to purchase everything about my MTB.

Ja
Review №82

Taylor and all the guys at the shop are awesome, they listen and take great care of everyone in the shop, I am really happy to have found them, thanks guys!

Je
Review №83

The staff are very knowledgeable & helpful. Service is excellent, quick & reasonably priced. (If you join the North Atlanta Riding Club, you get a 15% discount). Great selection of Trek bikes & accessories. We ride every Saturday morning at 8am - come join us!

Br
Review №84

Great staff, super nice and if you need a bike fitting, reach out to Eddie! I’ll be back for one of the classes that they have to learn more since I’m new to cycling.

El
Review №85

The employees here are very friendly and helpful. I had an overall very good shopping experience at Free-Flite and my husband loves the new bike I got him.

Me
Review №86

As are most bike shops in Atlanta right now, Free-Flite has been incredibly busy getting people new bikes, and repairing current ones. I had been avoiding taking my bike anywhere knowing this, but I needed it to be functional, so took a chance and headed to Free-Flite. Eddie was great and got me checked in quickly and outside! Rufus got the special work done on my bike (DI2) so quickly, I was surprised to get a phone call the same day I dropped it off. Everyone I spoke with was super patient, and kind. I will continue to bring all my bikes here, and recommend anyone to buy, or get service here in the future.

An
Review №87

The product was in stock when no one else had it, and although the store was closed due to Covid, I was able to pick up my order online. Great customer service!

Re
Review №88

Recommended to me by my running coach. Great bike shop, professional and knowledgeable. Purchased my road bike at Free Flite late last year and worked with Travis. I had some issues with my hip recently from running and went back last weekend for a fitting. Travis identified several key issues, replaced my seat after a seat fitting (so cool) and adjusted some the dimensions. Completely changed my biking experience. Getting the right fit and the best seat for me made me much more confident and therefore quicker immediately. They are definitely my go to in the future!

Jo
Review №89

Thank you to the team at Free Flite Sandy Springs. Shout out to Matt, Clay and team for hooking me up with a sweet new wheelset and going the extra mile by squeezing in the install while things are crazy. Thank you for your patience and attentiveness.

Cr
Review №90

Great first time experience from greeting and light talk to a quick look and immediate fix for a problem I expected to be bigger (thanks Josh!) and Taylor for the help!

Mi
Review №91

Very friendly and knowledgable service! Will definitely be back.

Me
Review №92

Clay was so helpful and answered all of our questions!! If you need anything bike related go see him!!

Je
Review №93

Great location, and the team was very helpful. They even share some mountain bike trails with me.

mi
Review №94

1st class service. Matt & entire staff are great and easy to work with. I purchased WTP bmx bike for my 8 year old son and he loves the bike and so do I. I had a recent repair to replace a busted inner tube on bike, the tech fixed, checked air pressure on both tires and adjusted brakes as well. My son lost a screw to his new bike helmet, the bike repair tech even took an extra 10 minutes for find a screw that fit, sawed it down to size and tighter all other screws on helmet visor.Im thinking about purchasing an adult bmx bike for myself, and if I do, Im definitely going to work with Mattt and his the Freeflite staff

An
Review №95

The guys in the repair shop were amazing and very helpful and informative.

To
Review №96

During these unprecedented times with covit19 lockdown, these guys were working, serving only one customer at a time, taking all the recommended safety precautions. I needed two new tires for my Electric Haibike. The job was performed very professionally and quickly and not expensive at all.Great job Eddy, Thank you very much

Jo
Review №97

Excellent group. Friendly and professional. My bike need some repairs and they completed as discussed and a very reasonable price. Highly recommend.

Ni
Review №98

Always great service. I have purchased a total of 6 bicycles from Free-Flite Bicycles and have had nothing but positive experiences each time.

Ga
Review №99

Cadence Bikes is phenomenal in both service and products offered. Their staff is helpful and exceed expectations. Whether you are a novice or a seasoned rider, Cadence has everything you need. We started out at a big-box retailer, but after calling Chris with a question about the bike we purchased elsewhere, we returned it to the big-box and bought a superior product from Cadence for equal pricing. Now we know we have a great product and a store that will stand behind its upkeep. Wish there were more stars to click on - Cadence Bikes is an outstanding store.

Na
Review №100

Great set of guys. Always feel extremely welcome when I come in and everyone is super helpful!

Information
57 Photos
100 Comments
4.9 Rating
  • Address:6014 Sandy Springs Cir, Atlanta, GA 30328, United States
  • Site:http://freeflite.com/
  • Phone:+1 404-252-2453
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Outdoor sports store
  • Sporting goods store
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Activities
  • Bicycle rental:Yes
Planning
  • Quick visit:Yes
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