I’m so overwhelmed with joy right now I could scream... My aunt and I went in the the Mattress Firm location in Lindbergh and had the best mattress buying experience ever. Thanks to Cameron we were able to find the perfect mattress and adjustable base for my grandmother. Cameron was very Fast, Fun, Friendly, professional, and knowledgeable. We came in told I’m what we needed and he went the extra mile to make sure that we got the best mattress for my grandmother. I can’t thank him enough. If you’re in the market for a new mattress head over to mattress firm Lindbergh and ask for Cameron he will get you exactly what you need.
When you go to this mattress firm youre gonna wanna ask for DJ. This absolute legend helped me find the perfect bed for my various sleeping habits and I could not be more happy with the bed and frame that I got, the service that DJ offered, and the overall experience.
Finally found me a bed!! Came in for something 1/3 of the price because my budget was low... but fell in love and walked out with what I wanted... my first bed. Wow Yah, waiting for it to be delivered ( free, which is cool.) thank you to Zachary worked the entire sales floor alone, thank you very much!
Nick was excellent! Very knowledgeable and helpful. He was personable. We will willing to stick to the budget was presented in addition to offering new things we didnt anticipate. Thanks Nick for a wonder service.
The selection, the purchase, the delivery of two mattresses was met with challenges quickly addressed by a top-notch salesperson and supporting manager. If asked where one should consider the purchase of bedding, I’d definitely point them in the direction of this location of Mattress Firm; 2625 Piedmont Road.
They make it happen at Mattress Firm. Always good people in there! Knowledgeable! Stay down! Atl always!
Nick was a pleasure to work with and he made this time spent looking for a mattress even better! He went above and beyond to do a great job. Even handling multiple customers at a time. Thank you again Nick, and I look forward to the dinner party!
Michalis is awesome. Great energy, personable and REAL. It’s tough getting out having to spend money on a mattress, especially when most of the time these reps are constantly trying to sell you products instead of selling me what I really need, PEACE in this entire process. Michalis gave me that, and I’m super grateful I got to experience it. Thank you.
We have spent the past 3 weeks looking for a mattress and have been to several shops. Best Mattress Firm Ive been to all due to Nick! He was EXTREMELY helpful and knew the ins and outs of the impacts a good mattress has on the human body. He was very personable, did not bully us into a decision and made sure we were happy with our decision. Even went out of his way to look for extra promos! We went to 4 Mattress Firms in ATL, this is undoubtedly the best. Make sure to ask for Nick!
Rachel was my salesperson. She was friendly, knowledgeable and professional. She took the time to make sure I understood my options and to understand my needs. I have no feeling of buyer’s remorse. I’m happy and excited about my purchase! Thank you Rachel!
We purchased our tempurpedic from Nick. The experience was phenomenal. He has an abundant amount of knowledge on different mattresses and sleep styles. He was extremely helpful on which mattress was right for us. I would highly recommend paying him a visit if you’re in the market for the right mattress for you!
I went to try to match the length and height of an old mattress/box spring set. The agent did a great job helping me find a close match.
Great service and product expertise. Quick and easy
I enjoyed my time there it was fast and convenient and he made sure that I was satisfied before I left
Thank you Michalis! your recommendation was great and we enjoyed working with you and Ennieve. You guys are a great team. Thank you for being so patient with us! We cant wait for our new bed. thanks again!
Buying a mattress here was a joy. Mr. Lucas was highly informative and helped us get just the right bed at the best price. I highly recommend this store.
My experience was a great one! It was first time buying my own mattress and Ashley made the experience super easy. She was very real and made the shopping experience more personal and easy to navigate. The delivery was also easy. They let me know the day before the time they were coming and they called me twice to confirm that actual time they showed up at the door. The whole experience was AMAZING!!!! If you go here, ask for Ashley! She was the best!
Marcia was attentive, able to answer any question we had. She was also respectful about giving us time and space to comfortably try out the mattresses and discuss them between ourselves. She asked us what our preferred firmness was (soft) and what our budget was. She only showed us mattresses within our budget, which we really appreciated. She helped us narrow down our selections and we were in and out of there within 30 minutes!The mattress was delivered by red carpet, which was pretty amusing. The guys who delivered it were efficient and kind.At first, the mattress felt a little too firm, but of course, it just had to be worn in. We’ve had the mattress for 3 months now and love it.
We just bought a mattress with Cesar and he was absolutely outstanding! Cares about the customer and meets you where you are at. He is also funny and makes buying a mattress (which isn’t the most fun) very entertaining. Highly recommend buying a mattress from this store with Cesar.
I worked with Lloyd and Theron on my recent mattress purchase. Both were extremely helpful, patient, and knowledgeable. I had a lot of questions and a strict budget to stick to and did not feel like a nuisance . I’m thankful to them both for making this process less stressful and quick ! I would highly recommend this store if you are in the market for a new mattress.
Awesome customer service, great pricing, quality products and speedy delivery. Have never shopped here before but definitely will. Tevon was great, polite and very well informed. Highly recommend
Theron is your mattress guy! He was so helpful and was able to give us very generous pricing. Then he went above and beyond making sure delivery happened around my schedule. He gave me his cell and even texted with me on his day off when I had a question. I can’t say enough about how positive this buying experience was... all because of Theron!
I had an amazing experience. This is my first time buying a mattress and Theron was amazing, explaining each feature while helping me find the perfect mattress. Thanks!
I dealt with Theron Wigfall. He was very helpful and informative. Asked questions to determine what type a bed would fit my needs. I was able to make my decision with his assistance. He was great!!!
Received impeccable service from John McGriff. We’d planned to do some more looking around, but were completely satisfied with the level of service and quality of the mattresses. I highly recommend this location and John.
Theron was great! He helped my 11-year old daughter pick out a mattress for her new bedroom set. I also bought another mattress for my other daughter. Quick delivery too!
Tl;dr I spent $100 in delivery fees, and attempted 3 phone calls to ship a mattress 1 mile down the road from Mattress Firm. Mattress never came, information was entered incorrectly, delivery guys flat out lied, order cancelled.I ordered my mattress 5 or 6 days before Christmas so I expected some difficulties or possible delays, but I got a lot worse than I expected. To start, the phone number for my account was entered incorrectly by the associate(I ordered in-store) despite hearing the correct number stated back to me to verify.On the day of shipping (Christmas Eve) the drivers from the warehouse decided to skip me entirely. I thought this was because they couldnt reach my incorrect number, but no, the associate verified with me that the driver is supposed to, and claimed to knock on my door and spend a few minutes waiting. This was impossible for a number of reasons, including the fact that my door was wide open for a 30 minute period he claimed to visit. The driver essentially lied, and the associate was understanding and offered to reschedule a delivery date and fix the number.I call back again today to verify, and the phone number was not updated, and the delivery time had not been rescheduled. The in-store team and the warehouse failed me twice on two separate days for something simple.I cancelled my order at that point. I know none of the people involved are going to lose any sleep over my frustration, but hopefully this will make people think before spending $100 for a delivery fee for this.
Great customer service. Helped me find the mattress that I needed, as well as showing all of the available options around the store. Took time to help with delivery, and was an overall great experience.
Theron was awesome. Very professional, great attitude and he made my mattress shopping experience pleasurable. Thank you.
My husband and I had the best experience at this store- the customer service is excellent. Ask for Yale when you go- he’s awesome!
Theron and Yale are excellent!!! They had patience and was very knowledgeable about the products and pricing. I live near Camp Creek store but this is my 2nd time traveling to this location and purchasing beds for my house. Customer service at the Linbergh Mattress Firm cant be beat!!!BEST, HANDS DOWN!!
Miesha was a godsend! She was super helpful and knowledgeable. We were in and out quickly with everything being delivered on two days! I will definitely be purchasing more from this location.
Heather was amazing. From start to finish, she was so patient and allowed me to lay on every mattress multiple times. I highly recommend this store!
I went to this store to to purchase a bed package. When the package was delivered, they excluded the frame. I also discovered that I could fit a larger bed in the room so exchanged for a larger size. Well they came to deliver the larger size and change out the prior purchase and didn’t bring a box springs. Not worth the time and headache with this place. Go elsewhere.
My first time buying a mattress EVER! Mark & Miesha were the dream combo! They were completely cool with me trying the same two mattresses a thousand times until I figured out which one fit my comfort and price level. We had technical difficulties (not their fault) but they made up for it with their customer service and made sure everything was taken care of and fixed. Make sure you ask for Miesha or Mark when you come here. You won’t be disappointed!
Miesha answered the phone and was helpful so I decided to go directly to her store.Good decision! She was kind and informative and I am a happy camper!I hope everything else goes this smooth!Thanks Miesha and Mattress firm!Christine
Had a great experience buying my mattress from Theron! He got me the best possible mattress for my price range and I couldn’t be happier
Diquan Jefferson was great very informative an no pressure on buying exploring all options was very helpful I refer anyone in the market come see my man at mattress firm
Excellent customer service from Miesha and Dallis! Showed me mattresses in my price range and every mattress I picked Dallis explained in detail and told md to lay down on each one. I also bought a platform frame that Miesha explained to me in great detail hos to put together. They went above and beyond a normal customer service experience.
The service rep Kenny is one of the most amazing reps Ive ever come across! Awesome person and awesome experience. Thanks Kenny!
Finally we found mattress, Beautyrest Legend, that had all the criteria we were looking for. We purchased on the spot and got it delivered, Until we rotated the bed. We realized after 4 month my bodyweight created a dip. We ignored the issue thinking it ll inflate on the other side.After few month and few more rotation, things got worse. We contacted the customer service and we got nothing.First of all, there was nobody we could talk to you over the phone to explain. It was a two-hour process to fill out everything online.And we selected the paid service to have a real inspector come out for $79 to look at the mattress and tell us whats wrong and what they can do to fix it.Its been 3 months now we have not gotten a single call and we have followed up with them a few a times. And I doubt they will ever back up their warranty!Too bad. I had an awesome experience a long time ago with Macys bc of their return policy and I should have gone back with them. O well! A $3000 lesson
Coming from a mother of ra etail store manager, I am all for good customer service. It starts with knowing your products that you have to offer the customer. Check they both did that! Second communicating to the customer that you hear their needs and wants. Check they both did that! Finally closing the deal. Check they did that when my mother in law purchased her bed and I purchased 2 beds shortly after. 10 thumbs up! Excellent job! Oh they had water and snacks for the customers too.
Miesha was sooooo helpful an gave great customer was everything I’m sooo happy with my beds thanks Mattress Firm.
It was very good and the attendant helped me in choice and getting the mattress delivered by red-carpet service was best.
First time buying a bed had great customer service an a great bed thanks
Theron was excellent to deal with and was overly kind and generous when helping out with selecting a mattress for my young son.The store was clean and Theron was very professional
Kenny was awesome! My purchase experience was super easy and I love the mattress I purchased!
Great service Michalis!
Theron was super helpful.
Salesman was on the phone,he was not in the mood, to answer, my questions.
Great place for a bed
There is everything you need
Good selection