I want to take a moment to give a special thanks to Carlos Lopez, for all his help & his kindness
Both people at the store were very helpful, let those waiting know they would be with them soon and very attentive to customers. Good teamwork. I was very pleased with service
Due to a bad experience we previously had in a different at&t store, we decided to visit this place instead. A little further than home, but at the end it was worth it! All employees greeted us when walking in, and the employee Jr answered all of our questions and concerns we had. Overall, we had a great experience. This store will now be our go-to! Thank you & keep up the politeness/good attitude & of course patience going! 😁😁
After a bad expirence with naomi in Paso Robles I decided to visit the atascadero store even though naomi told me not to go there! Emily and gabriel helped me with all of my issues,transferred over my information,and even instructed me on how to trade in my device I recommend you come here instead of the Paso store I also dont think employees should bad mouth other stores.
I love their New store such nice team and Britni is always there to help out with my Account questions. New Year time for a raise for this girl! Even when she helps multiple people and that one person tries to take Priority and get entitled and make a fool of themselves she keeps her cool with an elegance of customer service that is number one :)
Came to this store to get my grandfather a new phone and Jorge J. was absolutely amazing! I couldn’t have asked for a more friendly and helpful person. He not only answered all of our questions but he went above and beyond & he provided helpful tips and options that we were not aware about. My grandfather is now a new & happy AT&T wireless customer!
First time using AT&t this store was awesome The guy that helped me his name was George Best sells person I have ever dealt with specially at a phone place highly recommend asking for him if you go in he did everything he could to help me very awesome
Today I went in to inquire the possibility of a phone upgrade, with no intentions of making my decision right away. However, my sales rep: Britni L., was so helpful and knowledgeable about my current plan and the phone I was looking for that I ended up walking away with a new Samsung Galaxy 10+. Not only did I end up getting the phone, but the process was quicker than Ive ever experienced at any other AT&T location, which made everything easy and that much more of an enjoyable experience. Just wanted to sing her praises to someone. Hope you have a wonderful week.
Britni and George are amazing at the Atascadero location. I have been exclusively going to Britni for almost a year. She is incredibly helpful and goes out of her way to take care of her customers. If you ever get a gadget guard make sure you have Britni put it on for you. She puts them on perfectly! She gets you out the door quickly too. Thanks for the great customer service!
I cannot say enough about my experience at the AT&T Store in Atascadero. In particular, Jorge Jimenez has been my lifeline this week. My iPhone 7Plus has been dying and he walked me through my options. I considered sending it in for repair but really was sold on an upgrade to the 10 model. Jorge was extremely patient and stayed with me over a half hour past closing to make sure my phone needs were met. He helped me pick out reasonably priced accessories and I appreciate that he wasn’t trying to oversell. Thank you for the great customer service! I will be back!
This ATT store is small but the help is amazing!Saturday morning was a real zoo with people paying bills, buying new products and there was a wait. Erica, Britni and Junior were super polite, knowledgeable and helpful through it all. I have also dealt with Jorge often who was not in the store this morning. He’s always been happy, polite and knowledgeable as well. Great store!
Britni is absolutely fantastic!! She was very knowledgeable and went above and beyond to help make the sign up and transfer process easy. Highly recommended!!!
Great customer service. Jorge was extremely helpful and knowledgeable. He answered all our questions patiently and resolved our cell phone issues. I highly recommend this AT&T store.
So let me just start off by saying Jorge is an outstanding employee. I went into the store looking for some accessories and he was the first one to jump up and get the confused look off my face. He is very knowledgeable and has a fantastic personality. He really gives all of his attention to his clients to really help them. He is a wonderful asset to the store and the company. If you’re ever experiencing a problem he is the man to see!
The gentleman in charge was very courteous and knowledgeable. Overall I had a pleasant experience and he even converted me from Android to iPhone 😄. Will definitely come back in the future for my mobile needs. Thank you Jorge
I’ve never filled out a goggle review before but after visiting and purchasing a new phone I really felt I needed to write a review for this visit. our sales rep Jorge was awesome and very helpful and showed excellent customer service. As a business owner I wish more businesses had this kind of service
Sam and Jorge are great. They were very helpful and polite. The store became very busy and they were still able to resolve everyone’s needs. A+ job much better service than my previous provider!
Thank You! As an elderly lady I am so grateful to have two bright shiny pennies to help me get a new phone, Jorge and Britni from my town. They are under valued but not by me thanks again 😀
Jorge Jimenez was great! He helped me but a new phone because mine was dead. He explained all the features on the new iPhones and the purchase prices. He suggested a phone case and glass protector. Jorge was super helpful and very personable. Give him a raise!
Sam and Jeorge were so helpful and knowledgeable! Despite network difficulties they helped us pick out new phones and get them completely setup before we left the store.They will continue to be our awesome go to cell phone team!!
The associate who helped me upgrade was knowledgeable and friendly, and tried her best to be speedy since I had two toddlers in tow. Great overall experience!
Sam and George were so patient and knowledgeable! Great experience! Must have received excellent training, not to mention just great customer relations skills! Thank you!
Jorge is fantastic! He spent well over an hour helping me with a complicated transaction. When he sorted it all out he sat with me and helped set up a new product I purchased. He went above and beyond. He is exceptional!!!
I had a very pleasant experience, got the upgrade phone I wanted with transfer of phone data and operational tech support second to none...Store Manager Jorge Jimenez was exceptional, while we were waiting for my phones data transfer...he was supervising two other AT&T CUSTOMER SERVICE EMPLOYEES...and welcoming walk in customers and answering the office phone with great knowledge and top notch customer support and technical expertise...He and his staff are welcoming, knowledgeable and eager to provide customer service....The store was clean and squared away..His store is my go to store for support...I definitely recommend AT&T and his store for purchases and after care and support....Mike Sanchez USAF retired
I make it a point to only come to this site, even when I moved 200 miles away! They have the best customer service, with employees that stay up on the latest technologies out there. They are fast, friendly, & so funny! If they do not have exactly what I want in stock they make sure that they order it right away. I can call in and get my questions answered, get technical support without feeling like any question is a ‘stupid question’. That is important to me since I am not the most savvy with some applicants. Thank you Atascadero ATT! I have never regretted the day I switch from that OTHER company at your store 3 years ago. You are the very best!
Such a great team at the Atascadero branch! George specifically took such great care of our situation, was very knowledgeable about all of the options that were available and made us feel at ease throughout the entire process!
Jorge Jimenez is wonderful, very intelligent, great at solving problems and friendly and validating. I am so lucky to have him and the other representatives as a resource. 5 stars, to say the least!
I am very pleased with the professional attitude and assistance the store Manager Jorge Jimenez gave me in reducing my monthly charges for data and helping me pick out a really great iPhone that fits my needs. I highly recommend this AT&T store!
Came in for just a screen protector. Jorge took my new phone I got somewhere else and installed the protector on it. For free and with ease. His customer service is way above excellent.
Jorge is the perfect person to go to; especially if you need help figuring your life out in the cellular world. If I could, I would give him 10 stars, but Google review wont let me.
Very satisfied with the customers service. Jorge did amazing job guiding us through the entire process. Thank you 😊
Both Sam and Jorge were extremely helpful in the store. My phone was broken and thet helped me get a new phone. I recommend this location!!
Both Sam and Jorge were awesome, friendly, and very informative. I switched over from Verizon to Firstnet. They both knew exactly what I was looking for and made the process painless!
We got new smart phones and it was a very pleasant experience. Sam was very friendly and helpful.
Went down to the store in Atascadero and was amazed by the customer service presented by Jorge. I immediately felt at ease and all my questions were answered. Jorge went above and beyond.
Jorge Jimenez made my experience with getting a new phone easy and fun! He was helpful and friendly and guided me through the process with patience and knowledge.
George is #1 in his ability to get past all my issues and satisfy to the max.
Sam and Gorge are the best help, I really like to go with both thay are very very helpful I’m thank you for having a very good employee.thank very much
Thank you Britni, Sam, and Jorge!! You always give the very best care of me and my family!! Youve gotten us all attached in AT&T!! thank you!!! meg & don
Britni was so helpful! Can’t say enough about how patient and knowledgeable she was. We will definitely recommend this location, as well as, working with her.
Britni was very lovely and helped us with everything we needed . She was patient with my grandmother (more patient than I would be lol) and was kind and knowledgeable with information about her new phone . I enjoyed talking to her .
Britni and Sam where such a big help to a sweet old gal like myself, increase their pay or I’ll hire these young ladies!
Sam was very aggressive and not helpful at all. First off I was bullied into giving a 5 star review so I could get a 15% off coupon which I found out from another AT&T store that it is a common coupon that doesn’t even require a review.When I came in to get a new phone my first concern was wanting a new phone number. I reminded Sam a couple times and at one point she said she couldn’t go back and that I should call the 611 number and tell them I’m having a harassment issue. She could have changed my number easily and for free in the update process but since she forgot I now needed to reach out to someone else and lie. I called their customer service, they tell me I have a new number, I patiently waited 4 hours and nothing changed. I called the customer service the next day, they say it wasn’t ever changed, I’m on the phone with them for 2 hours...they tell me to go back to the store and have them change it...this has been a total and complete NIGHTMARE! My number still hasn’t been changed and I’m having to patiently wait for a different AT&T store to be able to help me.If you want things done efficiently and you’d like to be treated like a person I don’t recommend going to this store.
I just went in with a problem with my sim card. The manager here was such a nice guy. He was helpful, friendly and super fast to solve my problem. Omg, i can not say enough about how wonderful my experience was. I was in and out in less then 5 minutes. Love this place and love their customer service, they are great!
Jorge and Sam are the best help ever!!! I would highly recommend them to anyone! Thank you for being so efficient and kind!
I have had nothing but the best experience here at atascadero Att all of the employees were both very helpful and very courteous in all of the times i have been here with questions with my phone and service. The gentleman i have had the most interaction with was Jorge and he has been very helpful in answering all my questions.
Wonderful experience! So willing to solve problems and answer questions.Very happy with my experience!
Finally got a new Samsung s10 and my rep Britni was beyond helpful with the set up on my new phone and trading in my old device, give that young lady a raise!!!!
Britni is wonderful and very helpful. Atascadero store always friendly and helpful. Thanks
Juggling multiple people is done so gracefully at this location thanks Britni and Jorge youre great!
Jorge Jimenez, the store manager, is all about customer service! Wow, he solved some pretty hard problems with a smile and multi-tasking with other problems at the same time! He is so sharp and so personable, I just can’t say enough good things about him! A thank you to Sam, as well!
Britni and Jorge from Atascadero At&t helped me get a new phone so swiftly thank you!
Britni is the greatest employee she blows me away and if she doesnt know she asks, love team Atascadero thank you!
Britany did a great job helping us out at the Atascadero store with an iphone replacement today!
The girl that helped me was very organized and quickly got my phone back on...She was very friendly and sharp...The only negative thing about AT&T Is no service in Cambria, where I live...However my phone is for when Im out and about on the Central Coast and I get very good reception...Thanks for the great service...😀
Britni was awesome and explained everything in detail. Give the girl a raise!
Jorje, at the Atascadero, CA was terrific and very thorough in changing the face guard on my phone. I have had him help me in the past and have always been very pleased with his service.
I had a great experience at this store. Britini, Jorge & Sam were all knowledgeable and very helpful.
Calm and well informed salesperson Sam made everything simple and easy.
Sam was very helpful to me with my phone and case. She was very friendly. Thank you
Jorge was very helpful and I would not hesitate to use the Atasadero store again.
Sam at AT&T in Atascadero gave us very informative & exceptional service. If you’re unsure about products, she’ll help you figure it out.
Sam was very good and detailed in helping us old folks!
They are very helpful to help me
Outstanding customer service in the Atascadero store. Paso Robles, horrible, lousy customer service.I recommend not going to the Paso store.I appreciate everyone helping me in the Atascadero store, everyone is friendly, knowledgeable and ready to help. I highly recommend going to the Atascadero and it is worth the drive.Thank you to everyone in Atascadero for helping me.
Britni is amazing and I want to hire her for my business!!!
Sam and Jorge were extremely helpful in helping me navigate my transition to a new phone! Thank you both!
Britni was very helpful and knowledgable ! Also very nice and patient!1
Britni and Sam were awesome!!! Took care of my needs and convinced me to upgrade with them next time around, thanks ladies :)
Excellent service, very informative. Very knowledgable.
Wow! What a great experience working with Britni!!
Great experience with Britni ...very competent & knowledgeable.
Team Atascadero, Britni, Jorge, and Sam are the faces of my towns customer service and they do fantastic!!!
I needed some sim chips for my corporate account and they helped me with what I needed. Great customer service. I will be back
They fixed my phone when it had a virus and now its good as new. No charge. Customer service!
Jorge did what no other ATT rep could do - he set up visual voicemail on my LG Stylo 4.
Could use a designated cashier to take peoples payments. Other than that the service was fine.
Good customer service, thank you Britini for the help
Always helpful staff, great problem solvers, always up to date on info about producrs
I have been helped and serviced very well by Britni, she is my go to at this location!
Aways get Great customer service! ! Knowledge is superior!
Very helpful very nice and fast
I had a horrible time at this authorized retailer. I was not happy with the manager. First he had a sarcastic tone. He also kept adding stuff to my plan which I was not aware of. I just had a horrible experience and had to deal with false advertisement.
All the employees are nice except for 1.
She helped me with my new phone tremendously. Couldnt say enough good things about her . thank you so very much
My go to cellular store and Reps are Sam and Britni in Atascadero
Great experience!!!Recommend this store !!
Britni was super helpful!!!
Poor customer service
Wonderful Service :-)
I love this shop because Miss Sam is very kind and always helps us in what we ask. Thank you very much. I am very happy with the service and I recommend it. I would like you to give San a recognition for being an excellent start thanks