Ian was a great help, especially since I haven’t played games in a long time! Very respectful and outgoing person!

Ian is great I loved this gamestops services worth the drive

Ah yes, MY GameStop has some wonderful sales reps and always have what I am looking for. Reasonable prices and some great deals added to the staff who seem to remember every person who enters like we are friends. 10/5 love this place

The store was in a bit of a disarray as theyre rearranging the layout. However the associate Kesla who was working there this afternoon was phenomenal in helping my son pick out a birthday present for his sister. Knowledgeable, friendly, and went out of her way to assist him. Definitely recommend.

This is an awesome store always extremely helpful.

Great service. Love that they have funk pop figures

I love this store; visited Tuesday a.m. Lady behind the counter was very helpful and polite. She answered all my questions and assisted me in purchasing what I needed. Thank you so much

Employees dont know anything. Theres a difference between ACTUALLY knowing systems then people who play videos games for their hobby. Which in this case, you have your casual video gamers as your employees who grind on Xbox or whatever system they play after their 9-5 shift. They know of games. But systems themselves, they are clueless. Got my son a 3DS and I knew I needed a SD card to play the Pokemon game he wanted. But they didnt know and said I didnt need it. But I got the SD card anyway. Went home and tried playing the game without the SD and what do you know!? You need a SD card to play it. Just little things like that is useful to your customers. I think GameStop should test their employees on every system instead of hiring ones who play Call of Duty 24/7.

5 stars because I love video games and I sad these stories are dying out. The guy behind the counter was pretty quiet but he was helpful and nice when approached and spoken to.

Every visit here I am pleased with the phenomenal service. The store is clean an well stocked. I suggest a stop in.

Love the service

Ive been coming here since I was 13 years old, the staff here is always friendly, and they enjoy talking about videogames that are coming out. This store is my home base to go to buy what I need.

Save yourself the headache and go to a different store! The manager is extremely rude and bullheaded. We purchased something online for a sale price and the item got canceled, so we came in to ask if they could for fill the items since they had it in stock. Not only did she say that the promotion ended yesterday, she refused to even consider the idea. She was snarky and rude, and we will never be coming back here!

Dude was very helpful.

Really nice sales staff and really friendly

Employees always willing to help you out.

They were pretty helpful they know what theyre doing and they know about the games and stuff

The staff at this location in particular are quite helpful and friendly. They have often gone above and beyond expectations to provide great service.

Got a used xbox one s a game and a headset for the price of a new xbox one. Love my decision to buy used.

Staff was very nice!

The best place for anything for video games.

Great service and extremely nice

Spectacularly nice woman helped me and we had fantastic conversation!

Very polite managment.

Good

The worst customer service Ive experienced in 30 years of life. I went to buy a used ps4, was upcharged for the full price of a new console. I wish I would of realized it then and there as when I went to fix the mistake I was told I was a liar and that they would not help me. If your going to shop here, expect the employees to try and rip you off. I will be making this exploit of customers known to everyone. Just read through the reviews on this store and you will see Im not the first they have swindled, and I wont be the last. The owner should replace his entire staff as far as Im concerned. Quite disapointed I cant give them 0 stars in a review, they dont deserve anyones business. Be careful of scams at this store, horrible people I hope dont work for this store soon. I wont return until the $60 I was cheated out of is returned to me, which probably wont happen. Good riddance, hope a new gamestop opens up more in-town and shuts this one down, I wont support a thieving staff like the one at this location.

Always great!

Good selection of new and used video games, Magic: The Gathering and Pokémon Cards, and some pop culture toys.

There are alot of gamestops... but these guys are great. Hyped up, goofy, energetic, helpful, knowledgable nerds... becoming my favorite store.

Always very friendly and helpful. Go in person bc online is the worst service I have ever had

Always so helpful!!

I went to trade in my 1 tb Xbox one to upgrade to the gears version of the Xbox one s. Im not sure who was helping me but the gentleman with the glasses and bald head helped me trade in what I had. He told me when he hooked up my Xbox one that it wasnt reading discs and that it wasnt ejecting discs. I couldnt believe it because I had played my Xbox prior to bringing it in. So I took it with me and tested it out at my job and it worked perfectly fine with the blu ray dvds we had laying around the shop. I took it back a second time only for the same GameStop workier to tell me it still was not working and that he would give me 100$ trade in for it since it was not in working condition I knew this wasnt true because I had purchased the Xbox almost a year ago. so I went home and ran three or four different games on my Xbox and they all loaded and all ejected just fine. Went to Mansfield GameStop to make my trade in and purchase an Xbox from a worker who wasnt trying to screw me out of my Xbox. Will not go back to Ashland store. Go to walker lake store where hey genuinely want to help you and not screw you out of your money or products.

Theyre always very helpful and knowledgeable.

Love there food

A rip off they dont pay enough for equipment that people bring to them

They do a good job and seem to be knowledgeable and helpful.

Great place with awesome midnight release events

Love their atmosphere. They know what they do.

Great team of workers and excellent management.

They know whats up when I need something. Very helpful.

Good deals earn points

Bad place they dont know what theyre doing

Great people working, very informative.

Joel is this best manager I had a controller that I bought used it broke within a few days he replaced it no problem

Love Gamestop

Its gamestop

Helpful and friendly staff.

Alex helped us getting our system and games

Friendly service

Ridiculous prices

I want to buy everything

I like looking games

A little pricey.

Meh