Prices tend to be a little high and coupons available in the app favor online shoppers. Still, the selection is great and there are often good in-store coupons available. Employees are generally friendly and helpful.

Gave this store another shot after encountering a rude employee on the phone. Im glad I did! Curbside service was very quick and friendly. The website asked me to rate the transaction, and I gave it/the lady who helped me 5 stars!

Store was well stocked. Lots of Halloween, fall and winter holiday fabrics and crafts. Danielle at the cash register was awesome.

You can always find coupons online for in store purchases + friendly staff

Love this store. Yarn selection always good but sometimes priced higher than Michaels. Need to know your prices!

One of the largest Jo Ann fabrics Ive seen. Well stocked and staffed.

Super deals of some flowers for fall porch decorating. Very friendly young lady at check out

The advertised prices online were different from some in the store; made it a bit confusing, and we spent more than we were expecting to. Read carefully!

Excellent experience. I felt like I was a tad bit of a nuisance customer ( unpriced items in the clearance bin). But everyone was extremely patient and we found the correct prices. Got my deals. This is my go to store for craft items.

Love the variety of fabrics as well as other craft supplies. Clean and bright store and friendly employees. Really like going to this store

MEGA store! I could have stayed ALL DAY. The staff was so helpful, & the DEALS were amazing]!!

1st time in there and had all kinds of craft items and MANY different fabric choices!

Wonderful selection and always has discount coupons

Friendly and well stocked, organized with reasonable prices

Joann craft store closed it is now a ace hardware store. Listing needs to be updated

I only go to Joann Fabrics if I cant get what I need anywhere else. Selection is usually good but prices are consistently the highest in town.

I could shop all day. I think the staff needs to be more knowledgeable. I ask a worker about some silk. She had no idea not did she try to help me find out.

Friendly staff and good coupons available through the app. They have a wide selection of fabric and craft supplies. Bright and clean and not super busy.

It has a lot of good things but the prices at Joanns is too high for most crafters to afford. Id shop there more if they would drop their prices considerably.

They have many Fabrics, sewing notions and supplies, and needlework supplies. Their prices are not the cheapest, but they do have a wide variety of things available.

Great store, huge variety, nice service

Great! Since the pandemic Ive been interested in sewing and knitting.

Great selection of craft and sewing goods. Loved to see all the clothing patterns. Very friendly staff who made sure customers were serviced quickly at the registers.

My complaint is that theres a sign on the door requiring masks but the person cutting my fabric, crooked, did not have a mask and was looking at the fabric with her face 6 inches away from it. I wouldnt want someone doing that before the pandemic and much less now.

Favorite place for yarn & fabric good selection.

Sad that they did not have the item I wanted in stock 🙁 but was able to find some other great finds.

Dislike this location. It’s small, cramped and does not have a good variety of many things I’ve found at others. They DO have an over abundance of baby flannel. Check out lines are always long.

Incredible selection of crafting materials. Low staff interaction is a blessing and a curse.

This is the most amazing craft store. The only reason I gave 4 stars is because it is a little pricey. But love it anyway.

Awesome customer service. Love Jo-Anns.❤️I went today, the cashier was just there to get a paycheck. Not friendly not helpful. I go there once a month.

Compared to Michaels, from cooking to crafting stuff, they just have everything you want in stock that maybe sold out down the road, and with more options.

Prefer it over Michaels, just realize their standard practice is to double the price over what it should be, and then sell it for 50% off.

Large store. One 1/2 is fabric. The other 1/2 is crafts, decor, storage, ribbons, lights, and other non fabric items. Most staff are friendly and knowledgeable. I do wish that they sorted their knits by material better and separate the character fabric by material. To find the knit character fabric, you have to look and feel almost the whole isle of bolts to find it mixed in with cotton.

Nothing special.exactly what youd expect from Joanns

THE PRICES ARE RIDICULOUS LY HIGH.. THE CUSTOMER SERVICE IS TERRIBLE. I HAVE TROUBLE GETTI NG THE COUPON AND NO ONE WILL HELP. EVEN THE MAN AT THE REGISTER IS A COMPLETE MORON

I needed to buy fabric to redo my dining room chairs. When I entered the store I was pleasantly surprised by the variety of excellent quality fabrics. Fabrics can be expensive but Joann had 40% off and they gave me an additional 20% off even though I didnt have a coupon. The staff were very helpful and do an excellent job. I highly recommend this store for fabrics and other sewing and crafting supplies.

As usual the gentleman at the register was kind and provided excellent customer service. The only reason I didn’t give five stars was a girl named Jodi who he had called to request a break. She was so disrespectful to him. Rolling her eyes, sighing, signing in to a register with aggravation. I was uncomfortable for him. I could barely keep my mouth shut. I’ve never seen this kind of poor attitude in the Asheville store. As soon as he walked away, she left the front unattended. He asked kind young lady who gladly accepted. I asked him about the incident as he walked by. He said “I just need to keep smiling and take care of my customers”

Staff was great very helpful found exactly what I was looking for and could not find in many other stores in the Asheville area giving the store a great big thumbs up

Super courteous and very helpful!

Good selection of craft supplies. First time visiting multiple JOANN Staff were accusatory and rude about keeping their boxes. Cared more about their empty cardboard boxes than helping customers. Weird!

Love this store. Everything is clean and easy to locate. Good selection. Often have sales. Big store and plenty of room in each isle.

Glad to see theres still a craft store open.

It had everything I needed, I met a really nice lady there and the only slightly downside was they were super busy and it took a while to check out.

As a fiber artist I totally love this store. The Staff is extremely helpful, the selection of merchandise is abundant and they usually stock everything that anyone would need. Should I mention their sales and coupons and seasonal decorations?!?! I could go on but you get the idea, its a great place to shop.

Didnt have what we went looking for !

Helpful staff.

JOANN Fabrics and Crafts always has a great selection of fabric, whether you are quilting or sewing an outfit. You can also find sewing machines and other crafting machines. They also have all kind of other craft supplies. You can sign up on line and receive coupons to go along with the great sales that they have. Great place to shop!

More selection than Hendersonville.

It was hard to choose what material to buy they have so much

I bring my daughter here often for Fabrics and sewing needs. She makes letters for sororities and fraternities at her school. The staff is always very helpful and attentive and she gets what she needs quickly and easily. Im always surprised at what she buys and what comes out as a finished product. If you have any creativity at all oh, this is a good place to shop!

Prices are ridiculous. I recommend Foam & Fabric in Fletcher for better pricing, specifically on upholstery supplies. JoAnn is a last resort if I cant get what I need elsewhere.

Great place for yarn

A useful place for crafting supplies and fabric. Always clean and well organized. The staff are eager to help. Dont forget to check for coupons online makes check out cheaper for most items.

I needed materials to make Goldbug for my nephew and they had everything I needed to do so... On behalf of my nephew and myself, thank you.

Love being crafty! Found some nice material for masks.

Absolutely the best place to shop. Asheville and Hendersonville locations. The employees at both locations are precious folks.

Had some halloween and always good crafts things😁

Very nice inside well maintained and organized. Loved it will be back

Great fabric selection. I love the selection of fat quarters. That is what I build my stash on. If I have all the fabric that I need for a quilt but need a great solid then I can go here and find exactly what I need. Love the coupons that you can use. I love their holiday or season section. You never know what you will find. The staff is friendly as well.

Like to shop here but prices are higher than most fabric stores

By far, the worst shopping experience at a Joann Fabrics ever! I placed an online order and got a text saying it was ready. Drove an hour to get there and order was incomplete, and what WAS cut, was short on yardage. Wait in checkout line was long and staff members were unfriendly and rude. Wont be visiting or ordering anything online for pickup at that store again. I will drive further to get better customer service if items are not available at my local store or for shipping. I will also be returning what I did get to my local store for a refund.

Such helpful staff and so much fabric from lightweight quilting bolts to heavy plastic-coated outdoor fabrics - we found just what we were looking for!

Wonderful Craft and Fabric Store.

Great staff! Very helpful

I want to give a big shout out to Denise and her coworkers at the Tunnel rd store, they were amazing, knowledgeable, creative, helpful, and friendly! They saved me tons of money and helped me get what I needed which was not an easy ask. Thank you so much, you were lovely!

Jo-Ann fabrics and crafts has everything you need when it comes to your hobbies definitely recommend it they have competitive pricing.

If you are doing crafts, quilts or fleece you will like this store. Also great sales on patterns. They dont stock high end clothing fabrics.

Its always a joy to visit here. Theres always something new. They really know how to decorate the store and draw your attention. If you do crafts you can usually find what you need here. I love to walk every aisle so I dont miss anything.

Staff was friendly, and physical distance protocols are being used. Nice experience!

As a guy I was lost in this store. If it wasnt for great customer service Id still be lost without a map in those fabric labyrinths. Lady helped me with everything and I built a padded headboard for our bed with perfect results based on advice from here. Thank you!

We found what we were looking for. Fabric for a go cart seat.

Nice place to shopping...

I love the manager at this store! All the employees were kind and interested in peoples projects.

Good fabric and craft store... Variety of products... Some offers .. a bit expensive

I love JoAnn Fabrics but I always have to wait in a line behind 5 people while the cashier waits to call for backup.

I went looking for something specific. Check out line was quite long & slow moving. There were a few other employees in the store, but they would not speak to anyone. They kept their heads down & kept walking. There were others in the store having the same issue. Its too bad this is the atmosphere

Great selection and affordable... Staff is super helpful and friendly!

I have never see the shelves so empty. I asked if a certain yarn would be carried as a regular item . The answer was yes so I got it. When I went back for more of the same yarn I was told it was discontinued. Its hard to find the yarn u wanted today because of empty shepves

Looking fabric to use in my craft project. Found what I needed. Love to wish shop there and in any craft/fabric shop. Wonderful young woman helped me.

Staff very helpful. Wife likes to shop here.

Good enough for a chain fabric and craft store. Some of the people who work there are very helpful.

Ive always loved this store, last time I visited I was so happy with how kind the staff was even though I had my angry teething baby with me. Patience and a good sense of humor really makes me feel at home when shopping.

Firstly I would like to let it be known that my wife is a very frequent shopper of Joanns in Asheville. That being said she was in this store today looking to buy a new sewing machine. As she was looking at the different machines they had on display to see what would best fit her needs she was watched and then approached and told all the accessories had been removed because people were stealing them. I understand this as I work in a place where this occurs. However I do not treat all my customers as if they were thieves. We will never shop this store again nor any other Joanns. I really wish I could just get the money from her gift card so we could spend it with someone else!!!!

I enjoyed shopping at JoAnns today...got some really good buys.

Nice store, fairly neat for the amount of merchandise. Nice people. Impressive selection of quilting fabric.

Love the place! My go to for a lot of my crafting needs. They have a wiiiiide selection of fabrics, sure but also other general crafting/art related goods. Better IMO than hobby lobby (heavier on home decor) and michaels (more expensive with less selection and if it /is/ cheaper the items in question tend to be lower quality). 10/10 will be back many times, Im sure!

Kudos to Mary and Art! They saved my life today-- or at least my wallet. After spending two hours trying to pick out the right red color for a project and bothering Mary with a ton of questions-- she was nothing but polite and professional. After placing a special order for more fabric from another store, I left my wallet back at the fabric table and went to pay. While I was having an anxiety attack, Mary had found the wallet and brought it to me while I was searching the store. Art was very empathetic and caring in my situation.I had a terrible time at the Joanns in Pigeon Forge the day before while I was out of town, and coming back home to Asheville today reminded me why I love the staff in the Asheville JoannesThe team keeps their store perfect, with put up bolts of fabric and always provide amazing customer service. This joanns will always be the best one to me! Sold for life.Thank you again Mary and Art !

Big store with a great variety of fabrics. Also, good selection of seasonal decor.

Best service today by Mary than I have ever had at JoAnns

This review is inspired by Susan . Her swift random act of kindness, at the register, made my whole day...the results of her positive impact are incalculable . She is truly an asset to not only to the Joann Fabrics brand, but our community in Asheville as well. Thanks again, Susan!

Always clean, organized and stocked to the gills. When it comes to crafting these things are more than appreciated. The staff is also very nice and helpful.

Neat stuff, clean, bathrooms need a lil help, and I think stuff is overpriced....my reason for 4 stars. But some may be okay with prices. However, I think its overpriced.

Always good!! Checkout disappointed, male cashier left saying going to lunch when a trainee came to the register and there was 8 customers in line. Terrible customer service from him only.....

Very helpful workers!

Very large variety of fabric, yarn, & crafting supplies! They always have a clearance section in the fabrics & in the front of the store, highly recommend for crafters!

Great selection and helpful people

Best for fabric and crafting supplies. Always have coupons for pricier items. Always have sales.

Great displays and inspiratiin- with plenty of sales and coupons to entice us back.

Chloe was very pleasant and extremely helpful.

I can always find something I need. Usually on sale. Staff is always super friendly...they kind of baby me. Even if I dont have coupons, they help me out. I usually have them on my phone, but if theyre out of date, they find something I can use.