These People Have change my views on customer service . They are absolutely the best and professional reps I have ever met . Great team work as well . I RECOMMEND everybody that needs phones to come here . You want regret it . Great job guys
The Employees at this store are amazing, happy and very educated in their products they show or sell. I highly recommend everyone using this Sprint Store. It surpasses any other phone store with its money saving programs. Go there now and try, then buy!
I wish the phone service was half as good as the customer service at this store. Id never have a single issue. Great staff. Always friendly.
Lewis Stokes Helped Me With Outstanding Service, All Personal Was Helpful, Patient And Friendly, Was Frustrated With Previous Service, Lewis Answered All My Questions, He Continues To Help Me As I Learn My New Phone, Kudos !!!!!!!! :)
LEWIS WAS GREAT. AND FLVERY HELPFUL!
If it was possible to give 0 stars I would. The customer service is the absolute worst Ive had the displeasure of having been a part of. Every single time I have to call in, I get put on hold for 30 minutes plus. I have been dealing with it for 15 plus years, but no more. Going to verizon because my call was answered promptly and I wasnt given the run around by Customer Service Reps.This is for the actual sprint Customer Service, not the local store.
I walk into the store and ask the worker with my device she said she couldnt help me because I wasnt on the account but when I call the 800 number they told me I could go in and show my ID card it was for my mom and I had my kids two and they said they have to wear masks to but the law say if they are 12 and under they dont have to so I dont like that employeer
They screwed me and my mom terrible. Me and her switched phone but cause we switched phones but because we wanted to keep same numbers they said we have to pay over. $400 dollar fee just cause we switched but now we’re both turning phones in and we’re both switching spectrum I wouldn’t recommend sprint unless you want hidden fees.
Lewis and Cat were awesome!!!
While on a trip from Raleigh, NC to see my son in Spartanburg SC my phone started acting up and eventually locked me out. I stopped in at the Sprint store in Ashboro, NC and the manager, Catalina, spent a lot of time with us solving the problem. She was successful and we were on our way again. Her expertise, friendly and helpful attitude was extremely welcomed. I cant praise her enough.
Lewis s provided awesome customer service on my visit
Made an appointment online to switch to Sprint. Drove 40 minutes to the store. They had no SIM cards. A waste of my time.
Even though they werent able to help me, they took time to recommend someone who could help. A very different experience than I had with Premier PC. Thanks, guys!
They have the smallest selection of accessories. They dont even offer cases for half of the phones available. Definitely shop around for a larger store.
This store is not a Corporate owned store and the service here reflects this fact. They run up the prices and even the on site managers are not knowledgeable about the services and contracts. They sold us a 16 gig IPhone and told us at time of purchase and said we had 14 days to return no problem. Well after 2 days and downloading only the essentials I see I need a 64 gig. After charging us additional $200 and a week later still no 64 gig iPhone 6s Plus. Go to a corporate owned store
I was not treated as a valued customer. Mrs Kyria was very rude to me while attempting to help me with my warranty claim for my screen protector with pure gear
More accessories available for the latest and greatest phones since the buy out, they can offer any deals that a corporate store can offer.
Not the best phone service but customer service in this store was great.
Had major issues with a new Samsung Galaxy S10 plus Sprint took care of the problem fixed the problem sent me a brand new 13 years Sprint customer. Best customer care service in the industry
They lie, do not go, go to a corporate store. They will play you to get money. Do Not Go Here
Sprint is a terrible company I hate I ever signed up for this service I should have stayed far away from this store and sprint
Love this store😀💜
Had a problem with my phone they couldnt even pull me up in the system i change my whole wireless service.
Very helpful
Terrible phone service
Its ok
They really try to help people
Its a good place
Bad service