Rudy followed up with us as my husband had spoke to him months ago about what we were looking for and to call if he received a Denali truck with the packages/colors we were wanting.Ray was quick, friendly and efficient at getting the financing paperwork done and got us in our new truck quickly!We appreciate the excellent customer service we received at Guy Chevrolet! Thanks, guys!
My experience at Guy Chevrolet was great. Rudy Duran worked with me every step of the way and made sure I got the vehicle I wanted. He was always available and made the process easy.
Excellent customer service, the sales representative and sales manager gave exceptional customer service. I live three hours away and drove there to Guy Chevrolet I would Definitely do it again.
My car was in for its first oil change and the dealership was very helpful since I am new in town and my car was purchased in California. They took care of everything and the best part was the first service was free. Thanks Eddie Guy you are awesome!
I really like dealing with your dealership for the most part. Your service department personnel are excellent. They have always kept me informed on what the status of my vehicle is. They will work me in is at all possible. I had actually tried to purchase my vehicle from you however, the salesman I was dealing with told me you do not participate in the GMS Program.
They charged me half the price Richland in Roswell dealership to program the remote start. I will definitely do all my business there from now on. Fast and friendly.
Wanna thank Rudy and ray on the purchase..they are very professional and helpful..again thank you
The coffee was brewing when I walked in the dealership, owner was available for a personal touch, the service was great. Before doing the work, I was informed about how long it would take and what would go on with my AT4. I would be lost vehicularly without Guy Chevrolet.
Every promise made they kept. Went far above and beyond for us. I couldn’t be happier.
As usual everyone from Lee, the service manager to Raul the mechanic that did the work,were very friendly and helpful.I wouldnt hesitate to bring my vehicles t them to have work done to them.
My first oil change was due for my vehicle. We called and got an appointment the same day. We showed up and were treated well, the vehicle was serviced quickly and we were back on the road. Good job!!!
Great customer service. I explained exactly what I was looking for and Cody delivered. No hidden costs, no one tried to sell me additional items/ coverages. When I arrived at the dealership my car was ready, my paperwork was ready and it read as it had been explained. My wife and I signed and we were out of there within an hour and drove back to El Paso with our new car.
The people throughout the dealership are always very friendly and helpful. Would recommend people to do business with them.
My truck required an oil change and tire rotation. Everything was complete in about an hour. Overall a smooth process and a decent price for services.
Service was good and they fixed my problem. Very friendly staff.
If I didnt have to click a star I wouldnt. The service department here is terrible, especially if you have company vehicles. They rob you blind when doing maintenance. I was charged $430 for 2 fuel filters. When I can get them done anywhere else for under $300. I even called the service manager and still got the run around. Very bad business practices at Guy Chevrolet. I guess they are trying to make up for lost profit during Covid.
Took in for low coolant level message. I didnt think it was really low, but turns out it was. They filled it up and all is well. Great service by Guy Chevy
Excellent people to know and deal with!
This was the best buying experience we have ever had! I have never had someone search for discounts, rebates, and offers without me asking but Guy Chevrolet did. Everyone I worked with was friendly, helpful, and most importantly HONEST. Made my Ford guy decided he could switch to a Chevy just because of the quality of service we experienced. So impressed with Guy Chevrolet! I will send everyone I know to Guy Chevy for their next vehicle. LOVE, LOVE, LOVE them!
Quick service no hassle or waiting
As usual, Guy Chevrolet worked very quickly and efficiently to take care of my car.
I was asked to come in so they could give me an offer on my used vehicle. I made it clear to them that I did not intend on purchasing anything from them. They told me to come in anyways for a professional appraisal or something along those lines...and I would assume, an offer. After sitting around waiting, I was informed they would not give me an offer unless I bought something. Wasted my time and theirs.
People treated us very well and satisfied with the service they provided
This was the worst customer service I have experienced in a long time. After having the vehicle for two days for a simple diagnostic, they were not able to provide me with the actual diagnostic printout. When inquiring about this Eddie the owner said the printer was not working and handed me a piece of paper with the codes written down in pencil. His words were Im not sure if thats a zero or a six. That was not reassuring so again I inquired about the printout, I suggested that perhaps he could email me this when he stated he could not until it was printed. I offered to do it myself for him but he refused then I asked if I could walk him through it and he refused. He stated I was just trying to get out of paying for this service and I assured him that was not the case. After a prolonged conversation I just paid and left. I dont recommend this place to anyone!!!!
Lanette Mayes was patient with me since i began looking for a car the the dealership. I ran into a couple of obstacles before choosing the 2019 Impala and within 48 hours i was able to drive the vehicle off the lot.Give her a raise!Give her a raise!Give her a raise!
So impressed with everyone we worked with at Guy Chevrolet! As a couple traveling through the area in our RV and needing quick assistance, we were extremely pleased with the professional and personal service we received from Eddie, Raul, and everyone on the team! We strongly recommend this company to anyone!
The service department is very prompt and so friendly. I love this dealership! I wont shop at a bigger dealership - snall town attention is where its at.
Absolutely unexpected the way they helped to get me approved for a vehicle. They were very friendly and courteous. I recommend anyone needing a great car to visit GUY CHEVROLET, Thumbs up.
Sold a non reliable car to my family thats stalls out randomly and they wont do anything to fix the problem
Good customer service...friendly....knowledge...etc.
I went a few weeks ago to try to purchase a new vehicle, the staff was so rude and disrespectful I had to leave. I filed a complaint on the owner and have not heard back with an apology. This is why I am posting public. I do not recommend this place nor do I ever want to come back! Not to mention how dirty the place is. Clean it!
Friendly staff and great service personnel as well. This is an awesome place to get your vehicle serviced by professional staff.
Went in for some truck problems, they ended us sending us to an Allison shop. They squeezed us in last min and were honest. Great customer service from start to finish. We would buy a truck from the owner any day! Thank you for taking the time to help us out..
Angelica Orquiz thank you so so much I strongly recommend people going to Guy Chevy to purchase a vehice. Great staff so nice always smiling just great guy go on over and get a car
I have always liked Guy Chevrolet ! The owner is a great guy and his employees are very helpful !
Awesome customer service, Candas and Joe were outstanding, got a great deal on loan. And drove away with the car I wanted.
Nice plp work there and very helpful to they work to get u want u want
They got car in quick did the service in a timely manner im pleased with the service
Guy Chevrolet is a great place to do business. They are prompt, helpful, and very professional.
This dealership was so nice when I walked in the door with my family. Especially Jorden, she was incredibly nice, helpful, and after so many weeks looking for a car. She found us the best car we could have ever hoped for in under 30 mins. I recommend guy chevrolet all the way!
Typical Chevy/GM dealership. Good selection of new and used vehicles. Friendly staff.
Awesome customer service, friendly staff. Would definitely recommend Guy Chevrolet for all your service needs.
I would like to say here at Artesia. Guy Chevrolet rudy Duran is awesome he help me and my son get the best car for us and they all have excellent salemen and women to help you very polite and fast service thank you rudy!
They are very friendly with excellent services
Great company, great service too!
I would not recommend this place.
Thank your rudy for all the help🤗
25 years of excellent customer service!
Service Department just did a bang up job on fixing some issues I caused with my truck. Cant thank them enough for all there help.
If I wouldnt work for him, I wont buy from him.
Bought our truck from guy. Won’t go back to any other dealer, they are the best around!!
Long term customer
Very helpful people
Was Okay, But Couldnt Help Me