Needed info for roofing, received 5* customer service from the girl Karen who answers the phone, very patient and able to answer all of my questions.

I just had a new roof installed and added Dickson to my quote list on the recommendation of my neighbor who had their tear off roof done with Dickson about 15 years earlier.They were no the lowest quote but I was able to see when I met with Jim that they take the time to do things right. We took a short walk in my neighborhood to choose the roof color and all the options were shown from the start.This year has been crazy for weather so Jim called me a day before installation to confirm the day works for me.The crew arrived at 7:00am and got to work right away.When the crew was done, they cleaned up everything around the house and made sure every nail was gone. That was so important to me because I have a dog and he runs free in my backyard.Overall, they were very neat, professional and took pride in their work as if my house was their own. I also know they will answer the phone if I ever have a problem.I would use them again and recommend them too.Now I have the best looking roof in the neighborhood!!!

Working with Dickson has been wonderful. We received new windows and siding on the 2nd floor of our home and we have received nothing but compliments on the work. Jim (the project manager) constantly checked in on the job and was available to answer questions when needed. The crew was professional and hardworking. The price was incredibly reasonable. We plan to use them again for the second phase of our exterior remodeling.

We recently had our windows done by Dickson Contractors. They did a wonderful job. Will definitely be using them again in the future.

Dickson did our windows and a repair to our roof as well. Hands down, from start to finish they were spectacular to work with! Everyone did a fantastic job and were very cleanly and thorough!

After a local roofer in Northbrook tried to get Allstate to replace my 12 year old roof from hail damage and a leak in one spot into my house. Allstate denied the claim and the roofer all of a sudden quoted me $3,500 to repair the roof without ever going in the roof. They also said they could not find the shingles in the needed color. I decided to call Dickson who sent Steve and he went into the roof (no one bothered to that). He carefully inspected the outside and inside and said that did not agree with the Roofer or Allstate adjuster. He quoted me $550 and we proceeded with the repair. Dickson should be proud of the way they conduct business and will certainly use and recommend them in the future. We have had not further problems and did not need to spend $12,000 to $13,000 to replace the roof. Thanks again!Larry Guthman- Northbrook