Working with Mark was like working with old friends. Mark was so responsive & so knowledgeable. I really wanted to invest in a marble fireplace for my new home and had to convince my husband it was worth the investment. After visiting their showroom my husband was convinced and we left totally in love with one particular fireplace. We fell in love with Arabescato Marble!!! After checking the size & discussing the price we purchased our dream fireplace. Artisan Kraft installed it for us and it literally took my breathe away. We have received so many compliments! You know a place is great when even super designer Nate Berkus shops there! Thank you Mark for your professionalism, your patience and your extreme knowledge of marble.
Im in Florida and began searching all over the USA for different fireplace surround manufacturers. I had never worked in fireplaces before, so this was a new experience for me. I selected Artisan Kraft, located close to Chicago, and considered flying to Chicago to learn more about them. I began working with Mark and Marie, who promptly answered all my questions and carefully explained the process to me. They were so responsive and helpful that I didnt end up feeling the need to visit in person! They sent color samples and were willing to do a custom color for me. They were patient and provided exceptional customer service through every request I made. Ive worked professionally with small family-owned companies as well as enormous international corporations, and rarely have I found someone as attentive as Marie, who gave careful consideration to every detail and made the whole process a pleasure. When the fireplace component pieces arrived, they were packaged very carefully and had been shipped in good condition. The fireplace fit together to the exact dimensions specified. Overall a fabulous experience working with Artisan Kraft, would definitely recommend this Company! Thanks, Elaine
Thank you Mark/Artisankraft for your help and support in picking and installing the fireplace. Appreciate your effort and cooperation at every step of the project. Great job.
We recently purchased a new home and wanted to replace two ventless fireplaces that the developer installed with direct vented ones, as well as make the fireplaces more substantial in appearance with stone surrounds. After putting in time and due diligence in searching online I came across Artisan Kraft, and very luckily, They happen to be located just outside of Chicago. This enabled us to visit their showroom, discuss our vision of what we wanted and see directly the natural stove and cast stone options. A gentleman named Mark helped us along every step of the way and provided invaluable recommendations. The pricing is very reasonable considering the high quality of stone and craftsmanship of their cast stone, and their fabrication time table for customized pieces, which we wound up deciding on, was spot on.The final result of our first fireplace replacement was superb and we can’t thank Mark and his associates at Artisan Kraft enough. Wouldn’t look anywhere else if I were you!
Very nice showroom, with many options in display. They also have dozens of fireplaces in stock ready for delivery (very convenient if you dont want to wait weeks or even months with other distributors). They even have bathtubs and marble sinks. Staff was very knowledgeable of their product and provided us with very valuable advise. Thanks guys!
I live in California and bought columns for my house. I also bought a fireplace surround. I had concerns with ordering from another state and shipping it to California. They helped guide my installers with the fireplace installation. Everything turned out great. I highly recommend working with them.
We’ve been working with Artisan Kraft for 5 years. I love their their customer service and attention to detail. They thoroughly guide me through each order. The first item we purchased from them was a marble mantel. We have bought 3 cast stone stove hoods and a large marble bathtub. I regularly send my clients to them for cast stone fireplaces.
I really like the marble bathtub display! They also have a cool variety of sinks. Highly recommend!
I’ve done a bunch of fireplaces for clients over the years and I was pleasantly surprised to find a mantel company that’s local! We didn’t even have to wait to order they had the most incredible Italian Arabesque fireplace from their stock. I LOVE one of a kind pieces for my clients :)
Got a stone bathtub with matching sinks for our bathroom from Artisans Craft. The bathtub and sinks look great. Got a few marble columns for the living room. Easy to work with this company. I will buy more from them.
I’m so excited I found this website. I can’t believe they have a location in Chicago. They have an amazing selection of beautiful fireplaces and countless options. I can’t wait to renovate my fireplace!
I purchased a cast stone fireplace mantel and a couple cast stone columns from Artisan. The turnaround time was super quick and the material looks almost exactly like stone. The quality of this material is so much better than samples I got from other companies.
Great people to work with. Very professional. We purchased a fireplace from them. Everyone loves it. Good experience.
Lots of nice fireplace mantels. Very well done. Lots of great options.