user
Verizon Authorized Retailer — Cellular Sales
1625 12th Ave NW, Ardmore, OK 73401, United States
Appearance
Verizon Authorized Retailer — Cellular Sales
Comments
Er
Review №1

Not to happy with the place. Bought a screen protector, that got messed up after only 1 week. They would not honor the warranty I was sold on. And I was also informed that the screen protector I had, hadnt been available for a while, even though I had purchased one week previously.

Ri
Review №2

Very pleasant experience! Jeff was most helpful and knowledgeable of all aspects of my problems. Thank you Jeff and Alex!

Ki
Review №3

We had a great experience at the Verizon store in Ardmore Oklahoma. Zach & Jeff were very helpful! Great experience.

Sh
Review №4

Great experience with Anthony! He was amazing and patient! Zach was helpful too! Thanks

La
Review №5

Thank you. Great customer service. Very patient with all the questions we had. I needed a few complicated things done with my plan and they accommodated all my needs. Will definitely use this store for all our phone needs. Great Job!!!

Da
Review №6

Zach was super helpful with getting us transferred and set up with our new service. 100% recommend.!

Ce
Review №7

Great service and very friendly. Zach and Jeff were awesome!

Vi
Review №8

Trey was a great guy at Verizon we got what we needed and hes a great guy all around

La
Review №9

Trey and Alex is amazing they helped me when I was having problems with my phone. They gave excellent customer service.

Sh
Review №10

10/5 STARS!!! No, thats not a typo. Im writing this review on behalf of myself and my wife, Karen. She almost ALWAYS has to ask for a manager to get things done. That was NOT the case with this store. We went in to upgrade our phones and the whole process was smooth, fast, and excellent! Best Verizon store we have ever been to. Not once did I sense a spark of my wifes inner Karen coming out. We have found our favorite Verizon Store!!!

Ho
Review №11

Thank you. Great customer service. Very patient with all the questions we had. Walked us through the process of our new phones. Will definitely use this store for all our phone needs.

Jo
Review №12

Very helpful couldn’t ask for a better person

Ka
Review №13

If I could give Sofia 30 stars I would! Excellent service!!!

Cr
Review №14

Very good service. Employees were very helpful and patient. We couldnt remember pins and passwords, but they helped us through every step. Were polite and talked with us about movies, and books while we waited to transfer information to the new phone. Great service.

Mi
Review №15

Zac is the go to man!!! He definitely deserves 10 stars for his knowledge and patience. Every employee was very polite and helpful with any questions or delimmas that I had. Most definitely the best customer service that I have ever witnessed and/or received.

Cj
Review №16

I was greeted and helped in a very timely manner. The staff was very friendly and helpful. I had broke my phone and they set me up with a new phone and a new case and all in no time. I would definitely recommend this Verizon store to anyone in the area.

Lo
Review №17

Wonderful service! I was able to replace a phone, upgrade my data service, and purchase accessories (which they put on for me). I even scheduled a screen repair for my cracked screen for next day. I definitely will be coming back to this Verizon store again.🌻

Ja
Review №18

Brett is a rockstar!! Idk about the other guys there but he was awesome!! Got another phone line and obviously another phone for my son...a case, screen protector, and a magnetic car charger for MY phone. Kept my monthly payment the same and walked out paying only $108 for everything including taxes on new phone😁 he repeats everything several times to make sure you understand EXACTLY what you are being charged for (that was the ONLY thing that bugged me...i dont like hearing things more than once but its his job though and when I asked him to stop he did!!)

Je
Review №19

From out of town and they helped get me with my Iphone 11 pro max. nice friendly . i would definitely come back here again!! Super friendly and will do what they can to help. Better experience here than where i originally purchased phone at in Texas.

Cl
Review №20

Zac was very helpful and great to deal with. Couldnt be happier with my experience here.

La
Review №21

I believe her name was Denise (sorry if spelled wrong) and his name was Zack! THEY WERE EXCELLENT AND VERY VERY HELPFUL awesome very polite young couple who helped my boyfriend and I to our fullest needs kept the store open for us until we made sure the phone was working properly (we showed up very late and needed a new phone pronto) they made sure we were taken care of. We recommend going to this Verizon store right in front of academy! Not the other LAME store.

Do
Review №22

Best place ever! Helped me so much with info about my bill and service. So happy I came here instead of the other Verizon store here!! Staff was great!!!!!Sidney and Madison were extremely helpful!!!

bi
Review №23

Zac is very friendly and helpful! We had some great conversation while we was waiting on my phone to transfer my stuff over! Come see him and his staff if you ever need anything!

St
Review №24

We are very pleased with the service and professionalism. Zach was help and personal all will getting me taking care of in a timely fashion. Thank you Zach.....

Ba
Review №25

Seth was super helpful in explaining, selling me my new phone. He was professional but also personable. Thank you!

An
Review №26

Shout out to Brett! He set up my 11 year old with a brand new phone and reduced my bill. Highly recommend.

Br
Review №27

Sarah was awesome. Good customer service. Everybody needs a raise!!😁😇

Jo
Review №28

Zack was extremely helpful w all questions and concerns!! Awesome guy!!

Je
Review №29

Seth was extremely helpful. He helped fixed some issues that occurred. I’m very happy with the level of service that Seth and the Verizon store gave.

Ma
Review №30

I had a great experience at Verizon! Very quick and prompt with no issues. Seth is the man to see!

Pe
Review №31

Great employees. Very helpful and polite. Clean showroom and lots of Purcell around. Nice store!

Sa
Review №32

Awesome service!! Hands down the best in town. 12th Ave. Ardmore store. Hit these guys up for your next phone.

ko
Review №33

Zac was very helpful and friendly. I was grateful for his knowledge on the products and tips to help make my service easier.

As
Review №34

Great experience. Fast and very helpful. Helped me on savings. Better visit Ive had anywhere else.

To
Review №35

Alex at the Ardmore store went above and beyond(like times infinity) to help me get my phone fixed. I was admittedly a group h, but he was do helpful and then fixed the issue. Very professional, a pleasure to work with.

Ci
Review №36

We recently switched from another provider to Verizon. Seth was so knowledgeable with the different plans as well as the iPhone itself. I will definitely be sending my family and friends his way!

Tr
Review №37

Thank you, Sydney Deen, for the outstanding customer service. I love the quality of the cell service here in Wilson. I appreciate the entire experience of getting a new service provider and new phones. I recommend Verizon Wireless for cell phone service because of the quality of service, and I recommend Verizon Cellular Sales on 12th Avenue NW because of their outstanding customer service!

Pe
Review №38

I accidentally touched the wrong button and it activated the voice mode. I was going crazy and rushed to Verizon store on 2th St in Ardmore. Zac and Seth came to my rescue! I changed to Verizon last October and ever employee in this store is awesome!! They are do kind, helpful and extremely patient and respectful, since I am 78 years old, have cancer and am not tech smart at all. They are the best store I have ever dealt with. They deserve an A+ rating. They are always there for me!!

My
Review №39

Professional assistance, Polite & fast service !!May this bissnes, continue haveing great employees As the young gentleman that helped me out (ZACK ).May the lord above continue blessing Your store, community, Zack, Family’, & loved onesIn Jesus name

Jo
Review №40

Store has an excellent atmosphere great customer service Zac was one of the best employee I have delt with in years

Bo
Review №41

Very fine service from Zac. Answered all concerns and went above to make sure I was satisfied.

An
Review №42

Seth was really helpful with my wife and I in getting new phones thank you for his help

Ma
Review №43

Seth at the Ardmore location was fantastic. My business acct was set up incorrectly by Russell cellular and Seth took the time to correct the issue. My best experience at a Wireless store by far!

Wi
Review №44

Zac was very helpful and patient as we tried to decide on a new phone and phone case. We are really happy to have this new store here in Ardmore, OK!!

Bo
Review №45

Great experience. Sydney was patient, kind, and walked us through the entire process. I would recommend to anyone. Very professional and service oriented!

Ch
Review №46

Best phone experience Ive ever had! Zac was so patient & explained everything very well. If you are looking for new service I highly recommend this place.

Sy
Review №47

Tia Turner was excellent!!! She’s very knowledgeable, friendly and very helpful! She answered all my questions and concerns. EXCELLENT SERVICE!!! I give it a 👍🏼.

Sa
Review №48

Madison was very friendly and gave me excellent service! She replaced my phones shield and made sure everything was extra clean! Great job, Madison!!

Tr
Review №49

Seth did a great job helping me with the selection of my devices and plan. Very knowledgeable employees and seemas to be a great asset to the company. Very impressed with my whole experience. Glad to be a Verizon customer again.

Su
Review №50

Seth and Braydon were great with customer service. They were able to set us up with new service quickly and efficiently. We would definitely recommend using Verizon!

Al
Review №51

Seth is the best manager ever! He’s super intuitive, and doesn’t make you feel dumb! He explains everything super well and has an avid grasp of knowledge of Verizon! He is also super patient and friendly; and talked me through an upgrade like it was nothing! Definitely will be coming back here!!!

Ka
Review №52

Zach was so helpful with my upgrade!! Very professional and patient with me!! Definitely recommend you go see him!

mi
Review №53

I had a great experience! Everybody was friendly and helpful.

Di
Review №54

Great experience. Very helpful and knowledgable!

Ch
Review №55

Fantastic customer service and great experience upgrading to new phone! Highly recommend!!

Ch
Review №56

Zac has excellent customer service skills and has went above and beyond to assist us.

St
Review №57

Verizon store was awesome about hooking me up with new phone and accessories definitely the place to come.

Sh
Review №58

Zac was very respectiful and vert.nice we need more.likeZac

Ly
Review №59

Zack made sure I had every thing I needed and how to use them. He was great!

Di
Review №60

Very friendly and very helpful I wilk so come here when I am in town

Co
Review №61

Went in this past Saturday to see about getting the new iPhone 11 and was immediately greeted upon walking through the door for help by Seth Coombes. I was due for an upgrade through Verizon and got an amazing trade in value on my 8Plus that got me completely set up and ready to go with my dream new phone! This is the only cell service store I will be going to in the area for sure. Staff very helpful and knowledgeable and caring. Spent the extra time to make sure I had all the right accessories and that all my info got transferred over. Thank you Cellular Sales and Seth Coombes!

As
Review №62

We had a great experience with Zac helping us switch cell providers and move everything over to our new phones! A+++

De
Review №63

Zac Strader was super great & helpful. Will be back! Thank you, Zac.

Ki
Review №64

Rose Lara was amazing. She made sure everything was taken care of as quickly as possible. Will defiantly be returning!

Wi
Review №65

Zac Strader was extremely helpful at answering every question we had. All of the sales consultants were very friendly as well. I highly recommend doing business at this location.

St
Review №66

Great service very helpful staff great deals.Best experience I have had in cellular business

Sh
Review №67

Very helpful and knowledgeable! Great people to work with, I recommend this to whoever is in need of a new phone with Verizon!

He
Review №68

Great service, had answers for every question and made the provider transition a sinch!

De
Review №69

Excellent service. He is a blessing. Very kind .Quick service for the customer.

An
Review №70

Great customer service. Extremely helpful and courteous. Fast service.

Ji
Review №71

Zac is the man... We added our parents to our plan and needed special attention and follow through. Zac made it happen for us... We got them off of At&t to VERIZON!!!

Pi
Review №72

Very helpful and friendly staff. Store is clean and bright. Pleasant experience

Zo
Review №73

Christina and Zac gave excellent service and helped me out in setting up a new line. I love this store and I have never had a greater experience at a phone store. I definitely recommend seeing Christiana and Zac!

St
Review №74

Tia Turner at this store was so helpful! She really got me the phone I thought I wanted, and so when I came back she got me exactly what I needed! I would highly recommend them!!

Ma
Review №75

Cant tell you what a great experience changing our provider and buying news phones. The store is beautiful and the salesman, Zac, Could not have been nicer. Will recommend to all my friends .

Pa
Review №76

I had a great time at Verizon and the rep was very kind and helpful the entire time. Thank you for your great service?

St
Review №77

Great customer service! Zac is very knowledgeable and very helpful! I definitely recommend this place!

an
Review №78

Seth was super helpful!! I definitely recommend this store!

Je
Review №79

Amazing experience . Learned a lot of things and feeling happy and not stressed. Loved the new Verizon store in Ardmore.

Co
Review №80

It was fast and easy . He answered all my questions quick and easy

Cu
Review №81

Thank u Seth for saving us from att grip on our phone service after almost 15 years w them yalls service has been top notch as u answer all our questions like professionals

Be
Review №82

Madison Ocampo was a wonderful help today at the new Verizon store in Ardmore! Thank You soMuch!

Je
Review №83

We came into the Ardmore location after having months worth of inexplainable issues on att’s behalf. Rose greeted us at the door with a smile ready to go, we explained our situation with our previous provider and not only did she go the extra mile to find us the best deal available, but Seth came in with even more deals for us. Their staff is exceptional and we will absolutely be telling our friends and family about our wonderful experience with Rose! Thank you so much Verizon Team.-The Phillips

Du
Review №84

Awesome experience! Super helpful!

Ka
Review №85

Was easy in and out! Got what I needed quickly

jo
Review №86

Super friendly staff got me in and out without leaving all the fine print for me to figure out later would definitely recommend this Verizon retail location

Br
Review №87

Very helpful. Great service

Bo
Review №88

Seth is seriously the best! He has been so helpful with everything we have needed.

St
Review №89

Excellent service here.Must see Rose. She’ll take care of you.

Ri
Review №90

My phone was acting up I brought it into the store and Madison, Zach, and Seth was amazing they did a fantastic excellent job on getting my service going come here when ever I need help

om
Review №91

Tia Turner was awesome!!!! Excellent customer service! She was super helpful!

Ke
Review №92

Sydnee was very helpful, patient, friendly, and explained everything well. Ask for her when visiting this store.

Ch
Review №93

I’ve had the very best service with Seth! I highly recommend this store!

Da
Review №94

Zac rocked!! Great service! Quick and easy!

J
Review №95

More than helpful, showered me everything I needed to know.

Ro
Review №96

Service was great ! Wish all experiences buying things were this great !!!!

Pa
Review №97

Thanks fo I the aervice it was fast and you were very courteous

Ni
Review №98

These dudes are fantastic, best Verizon store in Ardmore.

Cy
Review №99

The people were so nice. Love dealing with this office.

Jo
Review №100

Seth waited on us and was very knowledgable about his products. GREAT EXPERIENCE!!

Information
4 Photos
100 Comments
4.9 Rating
  • Address:1625 12th Ave NW, Ardmore, OK 73401, United States
  • Site:https://cellularsales.com/stores/verizon-1625-12th-ave-nw-ardmore-ok-73401/
  • Phone:+1 580-366-4465
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:7AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations