user
Boardlandia
2701 N Oneida St B, Appleton, WI 54911, United States
Appearance
Boardlandia
Comments
My
Review №1

This place has speedy attentive customer service and great sale prices. Ive really enjoyed working with them.

Ch
Review №2

Our favorite game store in the Valley. Great selection at great prices. Knowledgeable, fun staff. Clean and well kept. Plus, it just smells amazing. Seriously. Best smelling game store ever.

Ch
Review №3

I have never been to the store physically, but I have spent $100s of dollars on their online store. Let me tell you that these guys have all the options you could want and their customer support is fantastic. I have gotten all my stuff on time with no problems or damages, and the fact that they take preorders and hold it for you is fantastic.To go back to their customer support, I was $0.08 cents short of free shipping, so I reached out and asked if it was possible to get it because I was so close, I even said Ill round up the order if it makes things easier. All they did was give me a code that gave me the free shipping for being so close. I honestly didnt expect it cause a lot of the times stores are super greedy with your money. Not only did they do that, but their rewards program is great! If you spend a fair amount of money here, you get $10 off every now and then. Its not much, but combined with their frequent sales its really nice!Boardlandia is everything that game stores should strive to be. They dont overcharge you, they care about their customers, and their quality of care and service is remarkable. Youre doing yourself an active disservice by not giving them your business.

Ry
Review №4

Great prices! I made a mistake with my order, but their customer services took the time to review my order taking into account my perspective. They responded quickly and professionally and were able to correct my order promptly. I would highly recommend ordering from here if you are looking for a good deal and a friendly user experience! (Thank you to Mandy for taking care of my order)

Em
Review №5

Simply excellent order experience. Great prices and stock of items that can be hard to find in-stock at FLGS. Customer service was quite transparent and communicative about a delay they experienced from their distributor, which is outside of their control. Highly recommend.

Ro
Review №6

Great selection, very good prices. Very fast responses from the team if you need to email support. Ive never had a problem with this store. My only regret is that Ill probably never get to visit in person. Shout out to Mandy for being so helpful and going the extra mile to help me!

Mi
Review №7

Stopped in to get a few games for the family. Staff member (Cody) was knowledgeable and helpful with suggestions. Shop is well laid out, and while it doesnt have an enormous selection, it had a good amount of both established and newer games.

Ma
Review №8

Love Boardlandia. Great prices. Great Service.

Ta
Review №9

Slowest order fulfillment ever in modern times. They took four weeks to get my game sent out. It was meant to be a Christmas present, but not now for 2020. I would also add they are not upfront about their fulfillment problems either. Everything on their website made it look like Christmas orders are no problem. Sure I’d get emails stating we are doing our best, we had so many orders etc etc etc, but Boardlandia never once offered to cancel and refund when it became obvious it wasn’t going make it in time.

Ja
Review №10

Best board game shop in the valley. Hands down. If they dont have it in stock, they can order it in. Pricing is amazing as well. Their online storefront is great and includes very reasonable shipping options as well as store pickup.

Be
Review №11

Really good service, communication, speed of delivery. Seems to be run by very upstanding people. Would highly recommend.

Na
Review №12

Always extremely nice staff, and a great place to buy cards from

Ke
Review №13

Good products at good prices, with excellent service from knowledgeable and attentive employees.

Ti
Review №14

Good prices and friendly service.

Am
Review №15

Awesome prices - competitive with Amazon, even! Friendly staff and great selection!

s
Review №16

Great pricing which matches their website. Very friendly and informative staff. Can order online and pickup, as well.

Da
Review №17

Great little store, backed by a huge warehouse. Extensive selection with a quick turnover, the stock is always rotating. Also offer a selection of discounted dent & ding games. Sell used games for store credit. Great play area on the back, if we ever get covid-19 under control.

Br
Review №18

Hands down the best game store in the Fox Valley. Ive been buying my games from Boardlandia for years. They consistently meet or exceed my customer expectations. Great prices, clean store, friendly and knowledgeable staff, great selection of games in store and many more available for order.

Er
Review №19

Boardlandia has amazing customer service! My husband and I ordered a expansion pack that we were having trouble tracking down. Not only did it arrive VERY quickly, due to the current world environment, I was also sent a personalized email giving me a heads up that they have been experiencing delays. That extra touch was lovely! The package arrived very quickly and was perfectly protected with no wasted packing materials! We will definitely be ordering from Boardlandia again in the future!

He
Review №20

Neat shop! Great selection! Was a random stumble upon find one day and Im glad we stopped in! Really awesome staff that was super friendly and relatable! Great experience! Go there with an unlimited budget cuz you will want everything if you are a gamer like me!

Ky
Review №21

Great service. Ordered a game during Black Friday 2020. They were very frank and honest in their communication - not easy to get things shipped at this time of year especially with extra delays from Covid. Package arrived before Christmas which was nice, but their communication is the shining star here.

Na
Review №22

I have ordered online from them multiple times and they have great prices. Their customer service is excellent if you have any questions and they do a great job of restocking products and the products are always high quality. Definitely recommend I hope to visit in store soon!

Ma
Review №23

I am/was trying to complete my collection of Arkham Horror LCG. Stumbled upon Boardlandia. Had some of the items available to order when no one else did (at a reasonable price anyway).Placed an order but didn’t reach the free shipping threshold. Minutes later, spotted several more items I wanted. Placed another order but didn’t reach the free shipping threshold again. Quickly emailed Boardlandia to ask if it would be possible to combine the two orders. Didn’t expect much but thought it was worth a try. They were able to combine them and since the combination reached the free shipping threshold, they refunded both shipping charges. And did so in a very friendly manner! (Thanks again Amanda! :))Package was delivered yesterday. It was very well packed. Great first impression. Fantastic prices. Great service. Exceeded my expectations.It may have been a little slow going out their door, but the hard-to-find items still got to me before anyone else could have (without paying extreme prices).Recently decided to collect Marvel Champions LCG too. Placed another order with Boardlandia. Once again, I ordered at least one item that nobody else seemed to have (at a reasonable price anyway). I’m optimistic that the end result will be similar. To quote Yogi Berra, Its like déjà vu all over again.Very satisfied customer. Boardlandia seems to be an especially good place to go when trying to find hard-to-find items, packed well, at really good prices. :)

Mi
Review №24

Have not processed my order placed on 27th Aug...

Ar
Review №25

Only experience with their online store, great website and sales on games with competitive pricing especially on card games. $80 plus is free shiping but shipping fees are nominal at $5.99 for boxes and $3 for card packs. You can also ask them to hold an order at their warehouse until you accumlate $80 plus for free shipping, held an order for about 3 months no problem.Customer service is friendly usually reponds sometime day of. Also has a youtube channel that does a bunch of giveaways.

Ja
Review №26

Great! My go to place for Arkham Horror LCG

Ka
Review №27

This is an amazing store and exceeded all my expectations! It was very clean, well organized, and smelled amazing. The staff were very friendly and didnt bother us while we browsed. The two used games we purchased were in amazing shape and were exactly as described. The new game we got was also perfect. The only thing I would change would be stocking more base games. There were a lot of expansions that looked interesting but the base games were not also available. I can completely understand that though as small shops have to be particular with the stock they carry. We will definitely be returning!

Ky
Review №28

I purchased a lot of games for Christmas 2020 from the Boardlandia website. Even though Christmas 2020 was a huge rush for the Boardlandia team, they got my order to me (from Wisconsin to Texas), and everything was in great shape.I will be buying more from this store in the future.

Tw
Review №29

Ordered from them online and their customer service is amazing! Wishing them all the best! #SupportYourLGS!

Wh
Review №30

I have been buying boardgames for a long time. This is hands done the best of them all!! They treat you like family and have very competitive pricing and only $80 for free shipping and will hold your games till you get to $80 as long as you buy them.

Mi
Review №31

Mandy at the Greenville location is the most amazing nicest woman on the planet!!!! - one lucky mailman

Aa
Review №32

Boardlandia is my favorite local board game shop. They have fair prices, and frequently have things on sale. Their selection of used and clearance games are also great. The staff is always friendly, and the facilities are clean and bright.I attend Game Night just about every Tuesday, and their selection of demo games is beyond awesome.Great job Boardlandia!

Aa
Review №33

Extraordinary (and friendly) customer service. Ill sing your praises and be back soon!

Sl
Review №34

Nice place. Very clean and the staff was helpful answering our questions.

he
Review №35

I won’t do business with this store again. Placed an order Black Friday weekend and it never shipped! I was charged...no communication, updates, etc. Poor customer service. I reordered just now on Amazon and items will arrive in 2 days.

Da
Review №36

Great games! Great people! Great prices!

Ma
Review №37

Always has great deals and amazing customer service! Will definitely by purchasing from them again!

Kr
Review №38

Excellent assortment of games in an atmosphere of cleanliness and hospitality.

Jo
Review №39

This was one of the nicest looking and cleaniest game shops Ive ever been to. Prices seemed on par with other shops and I enjoyed the selection of games and trading cards. The play room was pretty spacious and the whole store had a great atmosphere. I hope to visit again with some friends in tow to check out the demo games available!

Br
Review №40

A great little game shop. Plenty of games in various forms and regular events in the back room. Fairly small selection in store, but the online catalog is much more robust.

Ja
Review №41

Love these guys!! Have never been to the store, but ordering on-line was seamless! Customer service, small store care and timeliness is evident! They care about the individual! And their business.Thank you Karissa for caring about what you do and the customer!!

Jo
Review №42

Ordered from them an item online for Marvel Champions card game that I couldn’t find available anywhere else and they had it up for pre order. Ordered and once the item shipped I received an email with detailed tracking information which is always a plus!

Er
Review №43

Boardlandia is a great board game shop, a warm and welcoming atmosphere, friendly staff, and ample room to pull out a game from the extensive demo games shelves and try it out. They host events nightly, check their calendar for more info! If they dont have the game youre looking for, ask them to stock it!

Ke
Review №44

It’s really awesome to have one game store within about an hour drive from me that is all about board games. Their store is clean and well lit, the staff is knowledgeable, there’s plenty of demo games to play, plenty of events, their Facebook communication is great, and their prices are better than amazon and the other huge online tabletop gaming juggernauts. I would definitely recommend ordering from/stopping in to Boardlandia!

Co
Review №45

Boardlandia is a great place to learn about, play, and shop for boardgames, TTRPG, card games and more. Clean and inviting. Staff is awesome and friendly. Good selection of used games on consignment, and a ton of games available for demo if youve always wanted to try it - or try it before you buy it.

Ch
Review №46

Got some great advice. Left with a couple of games. Highly recommend stopping here for your boardgame needs!

Al
Review №47

I can only speak to the online purchasing, but the shipment was very quick, the item came in perfect condition, and their customer service was in touch with me the entire time. I would sincerely recommend them!

Ma
Review №48

Friendly, knowledgeable owners and staff. Great selection and prices that are more typical of online outlets, well below MSRP. A gaming area that seats dozens, weekly events and a large game library (probably in excess of 200 games if I had to guess). My number one place to play and buy the newest hotness!

Jo
Review №49

I have only done online business with Boardlandia, but they have provided an excellent customer service experience every time. I can be a demanding customer and expect top-notch customer service because thats what I try to provide in my work and Boardlandia goes the distance. They always answer my emails and make sure any game you order is packed extra safe so it gets to you in great condition. Have recommended it to friends and will continue to do so. Cant give them enough praise!

An
Review №50

They are the best. Their prices are comparable to Amazon, and you get top notch customer service. You get the impression they are truly thrilled to have you walk in their store and show you a great game.

M
Review №51

A nice game shop with wonderful staff. I always have a good experience when I come here. Prices are very reasonable too!

Ty
Review №52

This is my place to go for board games EVERY time. Their prices are unheard of in retail and many cases is at or below online prices. The owners and staff are curtious and knowledgeable. Game room is very clean and inviting.

Ku
Review №53

Always have a great experience with them. Very responsive. Just an all around awesome place.

Va
Review №54

Boardlandia has the friendliest, most helpful staff. They have a great selection of games, an impressive game library that allows you to try before you buy, and perhaps most amazing of all is they sell below MSRP at prices that beat Amazon. Boardlandia is hands down the best game store in the area.

Ju
Review №55

One of the best place to go of you want a great space for open gaming. Well lit family friendly, I highly recommend!!

br
Review №56

Great services and great event running

Da
Review №57

They have a good variety of games and a demo room where you can try out new games. They also host special events every week. I just found this place, and Im sure Ill be back again soon!

Ch
Review №58

I cant recommend this place enough. The owners really care about their customers—you can tell they have a heart for people. Ive had nothing but good experiences. Ive been coming here for years, and the prices are always competitive. With the new stores extra play space, the store as a whole is even better. Even on Facebook they continually keep you updated with whats going on, as far as conferences, new games, specials, game nights, what theyre doing at the store, etc. From my experiences the owners Tim and Carissa have been very hospitable— yes its a business and they want to keep their customers happy, but you can tell its more than that for them. And no, I didnt get paid for this review, I just love this store that much!

er
Review №59

A great place to play games and order your next favorite.

Ti
Review №60

Great prices the staff were helpful and friendly.

Ru
Review №61

I have made multiple orders from boardlandia thay have been grate about contacting me about the status of orders and thanking me for my business and updating me when they have shipped I will continue to do business with them

Do
Review №62

Came here for the first time and I will certainly be coming back!

Je
Review №63

I friendly gaming store with very reasonable prices and discounts. Theyve always been very helpful in finding items available for ordering if they dont have them in stock and are very responsive to emails.

Jo
Review №64

I was kind of nervous ordering from them first time online cause the prices seemed to good to be true, but sure enough i got my order. I did have a slight problem they forgot to ship my order but when i emailed boardlandia they responded right away and got my order out. Its a small business people make mistakes but the owners are very sweet and kind and fixed the problem immediately! I definitly recommended ordering from them and i will be ordering from them as well again!

Ky
Review №65

Placed a sizeable online order with them. One of the products was delayed, but they communicated with me and made the experience very pleasurable. The owners are super nice and friendly! I would definitely use them again!

Ja
Review №66

Friendly place, good for group games and fun games to play each night.

Em
Review №67

Always friendly and kind when I was in there.

Mi
Review №68

Awesome staff and a great selection with fantastic prices!

Ja
Review №69

Great selection of demo games. Great service.

Ch
Review №70

Friendly local game store that charges prices competitive to online dealers--first time Ive seen that! Place is good for families, new gamers, and the most serious as well. Owner is a GREAT guy!

Je
Review №71

Great shop with a friendly and knowledgeable owner. The prices are competitive, and best of all youre supporting a local business. Highly recommend!

Ch
Review №72

They are a shop truly for the board game community. If youre new to gaming they have tons of great entry level games, are always ready with excellent recommendations, and are willing to teach you. If youre a bit more experienced they have many of the lastest hard to find games at great prices. If not for sale they will often have a demo copy you can play. In the event they dont have a game in stock email them the game and they respond very quickly. I have yet to request a game they could not get me with in days or at the least pre-order for me. Their pricing is very competitive and worth every penny. If local to the fox valley stop in and check it out, I guarantee you will not leave without playing at least one game. If buying online I highly recommend making them your first stop before any other site.

Ch
Review №73

This is definitely my favorite boardgame/card game shop. They have always been super helpful, and quick to answer any questions. When I want a game this is the place I go!

Mr
Review №74

Lovely shop, easy to get to, some of the friendliest staff in the area.

Se
Review №75

Great prices and selection! The owners are friendly and knowledgeable. If you cant find a game you want, they will order it for you at the same low price!

Za
Review №76

I’ve always found the people to be helpful and friendly, even for someone like me without a lot of experience in similar stores. The selection seems great and there is a good amount of games for kids as well.I like to shop local when I can. I like to avoid being gouged on price. Boardlandia doesn’t make me decide between the two. Why buy my next Star Wars Armada expansion from Amazon when I can get the same price (or at least within $1 or $2 at worst) here? I’ve even gotten things cheaper there than I’ve found online on an occasion or two.

Pr
Review №77

Great store! Great staff! Great prices! Love this place.

Ky
Review №78

Best game store ever!!!!

Ph
Review №79

Customer service reached out to me and assisted me when I was having an issue finding items in stock.

Ba
Review №80

Cleanest game store that Ive ever been in!

Ma
Review №81

Very nice, clean. Good board game selection

An
Review №82

Excellent selection with harder to find items. The owner is extremely nice and the prices are close to or lower than Amazon.

An
Review №83

Helpful staff, a friendly atmosphere, and good prices.

Ad
Review №84

All of their prices are lower than MSRP, making them competitive with online gaming stores. Thats remarkable in itself. Yet the service is better than some of the other friendly local gaming stores in northeast Wisconsin. Theyre the best of both worlds.They host gaming events at local coffee shops, usually with promo giveaways and a slight discount on featured games.In recent months, Ive come to rely on them over Miniature Market, which still has the best prices overall. But much of Boardlandias stock is so close to MMs prices, if not equal, that I prefer feeding my money into the local business. Theres also something to be said for being able to order online and pick up in-store, or simply purchase off the shelf.

Er
Review №85

Staff are very friendly, environment is clean and cozy. Theyve always helped me find just what I needed, and ordered it if they didnt currently have it in stock. Also quick to respond to emailed or Facebookd questions.Theyve moved into a new location across the hall with much larger floorspace. They regularly run game nights at local coffee shops (Copper Rock and Fireside Café), check their Facebook page for upcoming events.Best part, their prices are routinely lower than Amazons or a big box store. Plus, they ship to anywhere in the continental US, but as a local they are my go-to board game shop.

Ev
Review №86

Great selection, excellent prices, and they give you opportunity to play many of the most popular or latest games, cant beat it!

se
Review №87

Very friendly place and accommodating to casual and hard core gamers alike!

Za
Review №88

Great shop and selection. Super friendly and helpful.

Tr
Review №89

Seriously astounding prices (best Ive seen in a brick and mortar store, ever) and great, community-focused ownership. If you are in the Fox Valley and you like board games, you are missing out by not making Boardlandia your go-to shop.

Mi
Review №90

Great selection and a nice staff

Be
Review №91

A great selection of games, knowledgeable staff and always something fun going on. Ill be back for sure!

do
Review №92

From Cincinnati and this is a great store wish it was closer

Je
Review №93

The best gaming store in Appleton. Lowest prices.

Je
Review №94

Great store, fantastic selection, wonderful service!

Ch
Review №95

If they dont have what youre looking for they can probably get it. Often at prices lower than Amazon!

Mi
Review №96

Families, hardcore gamers, and casual gamers alike will find what theyre looking for at Boardlandia. The owner is a gamer, the inventory is responsive to what customers want, and the PRICES often match or beat Amazons.

Ty
Review №97

Tim is a great owner, his selection is fantastic and his prices are even comparable to Amazon. On top of that, he allows players to meet and game in his store!

Er
Review №98

Great selection of popular and little known games at very competitive prices. You can also try games for free every Friday and Saturday.

cs
Review №99

Lowest prices on most games. Nice website.

Ju
Review №100

Nice and fun staff

Information
45 Photos
100 Comments
4.9 Rating
  • Address:2701 N Oneida St B, Appleton, WI 54911, United States
  • Site:https://boardlandia.com/
  • Phone:+1 920-415-2480
Categories
  • Game store
Working hours
  • Monday:12–4PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:12–8PM
  • Saturday:12–8PM
  • Sunday:12–8PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations