Outstanding customer service. Very quick and done a great job. Had a oil change and tires rotated within a short period of time. Will definitely be back for other work on my explorer.

Excellent service at Sunny King Quick Lane. Wouldnt take our vehicles anywhere else for scheduled maintenance.

I came in last week for an oil change and got The Works package. Upon arriving there in the afternoon, I was told there would be over an hour wait, at least; So we decided to set up an appointment for 4PM (that ways I could arrive there and theyd have a lane open and ready especially for my vehicle at the specified time so I wouldnt have to wait, according to the desk clerk). I showed up at 4PM and nobody was at the desk. Service techs walked in and out of the shop without saying anything and I just waited at the desk for 10-15 mins. til the guy showed up to take my keys and inform me there was a vehicle ahead of me but it should take just a tiny bit and theyd have my vehicle in there. Ill add for the record, both times I walked in there, all of the customers that were waiting were ALL complaining about how incredibly long it was taking. And many of them made jokes about the innacurate, cute little phrase, written on the whiteboard: Wait time for vehicle to be serviced: FASTER THAN CHEVY DEALER (photo included). Each customer seemed highly dissatisfied, myself included. After arriving to my scheduled appointment, it took a whole hour and a half for my vehicle to be done (after most of the entire time was spent waiting for them to finish a truck ahead of my vehicle). So I found it very suspicious that they were able to finish my vehicle in such a timely fashion? Well, come to find out, they were able to finish doing my service so quickly because they hardly did any service that is included in The Works package!Upon inspecting my vehicle: They did NOT rotate my tires (yet falsely reported that they did on my vehicle check-up sheet). They also falsely reported that all 4 of my brakes were measured for wear and all of them were 8mm... Which I find very odd seeing as how they didnt rotate my tires AND two of my brakes were recently replaced in the past 2 months, and the other set has never been replaced. So this was a red flag/lie they reported to me. The tire pressure wasnt checked either, which is also an (included service). Luckily, at least they didnt lie about this. They just didnt submit a pressure on my check-up sheet. My air filter wasnt checked or even opened, (there was fine dust covering the box and no way they could have pulled it off to check it without some fingerprints or gloves rubbing dust off to unlock the cover to pull it off)... This was another included service in The Works that wasnt checked or worked on. They DID check my battery, because I got an included print-off of the level my battery was, PLUS they never bothered taking the additional 3 seconds to recover my positive terminal after checking it. And when looking under my hood, they got oil all over the plastics and just didnt even bother to clean it off. Which, I dont even understand how you get oil all over the place like they did (including down around the oil cap too). Just very sloppy and uncared-about work. Pictured included of all that as well... And finally, when getting into my vehicle, I noticed a bunch of oily, shoe markings on the plastic floor runners near the carpet. So it seems like they do a GREAT job of making your vehicle a lot dirtier than when you 1st bring it in to them, that part they REALLY excell at! As far as other visual inspections they claimed they did: I have no way of knowing for sure if they were done or not. I would have to jack up my vehicle or take it to a second shop and them find an issue that Fords technician claimed they checked and wrote it was fine, to really know whether they checked it or lied about that too. But judging everything else that I WAS able to confirm they lied about, Im sure they didnt check anything else either.Ultimately, it was just a waste of gas, waste of money, & extreme waste of my time... And multiple lies to wrap up the whole package too! I shouldnt have even been charged considering everything... If a service dept. at a dealership would do all of this, I dare to imagine how bad Id be lied to if I ever bought a new or used car from this dealership.

Quick and easy. Chris did a great job getting truck in and out. Mechanics we great as well!

Wife brought car here, requested an oil change, and for the tires and brakes to be checked. Was told nothing was wrong with the car. Asked if they test drove it, they said no. Car has a horrible shake, then was told we should probaly take it somewhere else. Took it to benton Nissan got 4 tires brakes resurfaced and alignment done. This place has horrible customer service and obviously does not want anyones business. Shout out to benton Nissan for actually taking care of their customers

Went in with a question regarding my truck and the gentleman in the service dept was kind enough to listen and offer his advice as to what the problem and solution was. He could have easily said they needed to run a battery of tests and charge me whatever, but he didnt. Really appreciate the time,this place took to help me out. Theyll definitely get my business in the future.

Went here and ask for the works....they told me my tires were good and my battery was good and that they cleaned up the corrosion.. the next day my car wouldnt start ...I went to Mikes Auto Service and got a new battery cause it was bad....they never even touched it....also didnt put air in my tires....I wonder if they even done anything besides change the oil...a bunch of sorry a$$ guys thats just shooting the chit... yall lazy

Prices are reasonable and i always enjoy going here for my ford. The works for only 40 bucks

Very helpful and do a great job to get you in/out when you are waiting.

Great friendly and knowledgeable staff