Excellent customer service Benny got us everything we wanted quickly and was so nice! The whole team at this store is excellent! We originally went to the oxford store and they treated us horribly but Benny definitely made up for it! Grateful for the excellent experience will definitely come back!
He manager Luis kept his word and was very knowledgeable and very helpful the. Sales rep who first waited on me was nice and the while doing my order just walk away to help someone else then when the product tore up came and got it said I would not be charged the next month but he charged me a 14. Dollar fee for I dont know what Luis took care of it prombtly. I bought a refrigerator and washer and dryer from Aarons in Oxford and after the last Payment they charged me he next month for not paying off early and all sorts of unheard of charges and then charged me again for printing out my certificates. of ownership but would not do so untill I payed all other not on the contract fees. At least Rent a Center Apologies for the mistakes and fixes the. They do not mislead or lie like Aarons did. I will go back to RAC in Anniston for any other items I need like my bedroom suite
This is a great plan to rent your furniture for your house or apartment and you can trade it in after so long for new I think its 4 years that you can swap it back in for more new furniture for your home provide you and your family has taken care of it and they can resale it it will have to be well keep looking almost new with just normal wear on it only and very clean or you can lease to buy it and have it paid off in about 2years they are friendly staff and clean place and have really nice things they also have the newest computer and laptops, tablet, phone games systems for all your needs and payments are not that high they always have special deals
Great Manager, and Good courteous Workers
The appliances I got over a year ago are wonderful and I’ve never had an issues with them. The real problem is the staff at this location. They were SO beyond nice when I first went in to pick out my things, but as soon as the first few payments were due they started hounding us. Days before the payments were due or the morning of, not even giving us enough time to get off work and make the payments!! They would call and be so rude over the phone. If we had to call for anything they were rude. We had to set up auto draft so they’d stop hounding us. We made a payment online so we wouldn’t have to deal with their attitudes & they charged us for that online payment, plus took money in auto draft. When I called to see about getting my money back they said they couldn’t do anything for me. I do not recommend this store, simply because of how poorly they treat customers. I work retail & I know how it is, but these people are straight up awful.
They are not getting my money because they dont try to help people at all .
Great service
The mattress that was agreed upon and marked sold on the plastic was sold before the delivery date. Also, the mattress was completely uncomfortable to the point if bruising.
Great service and friendly people.
Reasonable place to rent good service